We currently live in Prescott, AZ. We have lived in Arizona for over 33 years. During that time…read morewe have owned 5 homes, 4 of which we've had built. Each time we have had First Impressions build our security doors and entry gates. We absolutely love their products. I believe that First Impressions is under new ownership in the past few years and since that time, we've noticed a marked improvement in their doors--not that they weren't always nice. My husband and I would never use any other custom, iron door company. Folks in northern Arizona, if you're considering adding an iron front door, security door, gates etc., you absolutely should consult with First Impressions before ever making a final decision. You won't regret it! Before settling permanently in Prescott, we bought a summer place in Prescott Valley, AZ. My first experience with a local security door company was less than ideal and their product didn't come close to the choices and quality of First Impressions products. Then I called First Impressions and was so relieved to find that they do in fact service the Tri-City area. They built me a beautiful door for my Prescott Valley home. They now have built me 3 security doors and a lovely entry gate in Prescott. First Impressions can also be seen at the local Home Show at Findlay Center and some of the events held at the Prescott Courthouse Square. But, don't wait for a show, contact them by phone or on their website and get a personal home visit which will be professional, educational and an enjoyable experience. They are the best in the business!!!!

Nick and the First Impression team was fantastic to work with. Once we got the go ahead from our…read moreHOA the install of our security door went smoothly. The quality of the material and the recommendation to add the screen for pets was clutch. The pricing is competitive, and the quality is amazing. Professional, responsive, and value....yes mister!

Very responsive and good communication. was able to fix the problem 12 hrs later. efficient,…read morefriendly and fair. thank you

Hired him to fix a crack in my cabinet and his 1st thing he did was attempted to drill from the…read morebottom of the cabinet WITHOUT looking at where he was drilling and the drill bit when thru the front of my cabinet! Then he tried again and I told him the angle was wrong and he drilled thru the front of the cabinet again causing a bigger crack! He finally listened to me about the angle and I guess its fixed but looks terrible! Then to top it of, he didn't even attempt to clean up from the drilling he did! I took $30 off from what he wanted and should have taken off more!

Arrowhead Deck & Pool Is the best! I reviewed many companies and read Arrowhead reviews. Arrowhead…read moreis above and beyond the others. I contacted the Arrowhead and they sent out Scott who took measurements and explained what they would do to transform our deck from 2000 to 2024! Scott gave us a very fair quote and we decided to go along with Arrowhead to do our project. The next person that I was introduced to is Cory, who is the Project Manager. Cory was friendly, always smiling and gave us a fresh, relaxed feeling about our project. We were very apprehensive, but Cory explained everything they would be doing and calmed any apprehensions that we had. Cory was very thorough at how the process goes from how they will cover the pool water and tape all the surfaces off so they can concentrate on the work that they do. The first process was to remove this big boulder that we had on the deck and a bunch of small stones that were embedded in concrete. The crew came out and hand removed all embedded stones and a hand chiseled this huge boulder away. It took them all day, but when they left, we couldn't even tell that they had done all this work because the yard was SO CLEAN and area fresh concrete and it looked really beautiful. Cory stopped by to make sure everything was OK and said that the next crew out would be the "Pool Brothers"! Juan, who is the supervisor of the Pool Brothers, came out and said that his crews are the crews that will grind off the existing surface and then reapply all the various layers to complete the project. Every step of the way, Juan would ask if we wanted to come out and take a look, even though it wasn't necessary, which I thought was very professional Then we got to the point where we had to pick our colors and Juan took his time and didn't rush and showed us pictures of previous jobs they had performed and give us his thoughts of what would look best with our house paint color, and our pool color and landscape. When they were done, Juan had us come out and take a look and we were just blown away at how beautiful our new Deck & Patio was! Juan explained the process that we had to stay off the deck for 4 days and Juan said not to put the furniture back on the surface for another 3 days for a total of 7 days. My wife and I are so happy and ecstatic at how Arrowhead Deck & Pool has taken our old tired deck & patio and transformed it into a new deck & patio. Don't even consider another company, save your time and go with Arrowhead Deck & Pool! Tell them Jeff & Geri told you to call! And you want to deal with Scott, Cory & Juan! AND, they also offer financing!

I would use someone else. What was supposed to be a 2-3 week project turned out to be 5 months…read more They really did a lazy job on the pool decking and on the columns. They had to come out 3 different times to fix the cracking. Cracking was due to the sub contractor not knowing how to do the work. Project manager argued with me via text and was only present at time to pick up the check and when the owner had to visit the property due to the lazy job they did. They got two stars because they ended up (on my demand) having a different sub come out and fix all the mistakes.

The work they did for us was perfect. The block wall fence extensions and new gates are beautiful.read more

In love. After initially reaching out to IMS, they followed up to see if my project still needed to…read morebe done. IMS communicated well, the gate installer arrived early, and I couldn't be happier! I'm definitely going to contact them for future iron, gate or pergola projects.

I had two gates installed last year and they did amazing work. I started having an issue with the…read morebracket on my side gate so I contacted Dawn. She had Kyle reach out to me and he scheduled Jon to come out immediately to assess the situation. Jon ended up fixing the gate free of charge which was totally unexpected. They are a great team and I wouldn't go anywhere else!!!!!

Sunset Gates was so easy to work with and able to do all the customization I needed for my RV and…read moreside gates. They were installed yesterday the installer was here for less than 2 hours to take down my old gates and install the new ones. They look amazing! I am so happy with how they turned out.

Home owners/renters beware!!!!!…read more Out of state company that was hired to do repairs on home. Had major issues with tech. Lied about ordering vs rebuilding, several non-working hours in single visit, endless rescheduling that prolonged repairs, and took property without permission. When credentials were requested of this shady character, Radius Property Services refused and stated they would handle the matter internally. No accountability, and no attempt to rectify. Property was returned damaged. Always be careful of who comes into your home!!!

Radius was recommended to me because I was putting my house up on the market and I was told that…read morethey did detailed cleanings, which is what I needed after my tenants moved out. I was happy that they were able to schedule me for the next day. After driving an hour in rush-hour traffic from my residence to my rental property, the cleaner told me that she would be unable to make it due to a flat tire. I was quite upset, and I called the office manager Stacy. She said that she would find someone else right away. The thing that bothered me most was that I was never kept in the loop. I had to call/text her back the next day to see if the cleaning had been completed or not. So when I went back to the property a few days later, I honestly felt that the person who came out did a rush job and didn't give any attention to detail. Several areas were still dusty/dirty and when I ran my hand across the counter in the kitchen, for instance, it felt gritty (as if they were trying to hurry). I did call and complain again. I give one star back because they did come out and redo certain areas that I requested. Again, I was never informed when they came to redo the cleaning. I was sent an invoice by e-mail, with no apology. Anyway, I never like to post negative reviews, but I wouldn't want any of my friends to have to go through the same experience with this company that I did. I would not use them again.

We just had our backyard cool decking patched and re-painted by Robert Southerland with Cool Deck…read moreRestorations 480-747-5138. What a wonderful job and you cannot even tell which portions were repaired!!! It was such a pleasure to deal with someone so professional, knowledgable, meticulous and reliable. Thank you Robert and feel free to have any future clients reach out to us for referrals

Bob called on a Friday. Set the appointment for Monday and never showed. Thanks for wasting my…read moretime, Bob.

I have used Dean & BCS Contracting Services his new company for several roofing projects. Dean did…read moremy whole roof 6 years ago. I used him this time for my wood fascia on my patio that ties into my roof. His guys worked like surgeons replacing my sun damaged & rotted wood. Their workmanship is top notch, & the results have always exceed my expectations. Dean is a super honest and upfront guy. , He was on time & always very professional. He has excellent roofing knowledge and provided written estimates with explicit updates on his work as it progressed along. I highly suggest you use him for your future house projects.

My first contact with BCS was when we had a leaky roof on our house that required replacement about…read more6 or 7 years ago. We found that Dean and his crew were thorough, efficient and made certain the work was done right. Later we had a roof leak on our garage and I called Dean. He did a repair and did not charge us anything but asked that when we eventually needed permanent work that we would remember him. Three years later when the roof exceeded it's life he returned and did an exceptional job in repairing it, just as he did with the house roof. Since then we had two patio roofs constructed by Dean and Kenny; one on the upper deck and now one on the 1st floor patio.. The quality is so outstanding that several of our neighbors also had patio roofs done by them. Solid construction with Mexican tile; just outstanding work. They also left every job with the area cleaner and better condition than when they st rated each project. We could not be happier and not only is the work outstanding but Dean is a real stand-up guy and totally reliable. Highly recommended.

We had three separate ironwork projects we needed done -- installing an inside stair railing,…read morereplacing some broken scroll work, and replacing a fence and gate on an upstairs patio. Jordan at Butte Buildouts did a fantastic job on all three. Before I found Jordan, I had one guy quote me an outrageous price and another came out to bid and then ghosted me. Not only was Jordan responsive and helpful, but his prices were completely fair and his work is excellent. I will absolutely recommend him to anyone who asks and would use him again in the future without hesitation.

The entire project was Great from the very beginning when I met the owner Jordan. He's very…read moreOrganized, Honest, On Time and a Great Businessman. Jordan explained everything he was going to do and how he was going to do it. He was very Thorough every step of the way. He presented so well what he what materials he was going to use that I decided to have him completely make over the other set of RV Gates. His pricing is very Competitive and was exactly what his estimate stated. EXCELLENT WORK. I totally recommend him to anyone that wants a Great Job without excuses.

Fantastic customer service! Very prompt and thorough. I highly recommend smart pools for new…read morebuilds, repairs, and weekly service! They actually care about when customers.

From the owner: 60+ years of Combined Experience in New Pool Construction…read more- Pool Remodels - Resurfacing - Decking - Custom Water features - MORE