This is the worst customer service I've ever seen. It took me WEEKS to get an installation…read morescheduled, and when the technician came, he told me that it is impossible that we get Internet At our location. Keep in mind I had 3 employees TELL ME that I could. When I called Big Dog again to try to see other options, they told me they would call me back. I never got one call back, and when I mention this to an employee, I get yelled at. This is unacceptable. You WILL not get internet, and you WILL be led on a while goose chase for weeks. I wish I could put 0 stars.

Seven MONTHS (almost to the day!) to clear up a 'package' order on DirectTV! Travis--probably GONE…read moreby now--screwed up the package request (again, your life being made 'better' through use of computers and the incompetents that 'run' them) causing the order for EXTRA to be installed as CHOICE. Neither Travis NOR the supposed manager would do ANYTHING beyond say it--THEIR mistake--was something they just couldn't help my out with! I will NEVER walk in their 'business' again! PS: The original screw-up was eventually corrected, NOT by one of AT&T's good old Pakistanis (didn't recognize the 'accent'), by DIRECTLY by DirectTV themselves, out of their Colorado office!

I just got done building my home and asked around to see who the best television service provider…read morewas. I kept hearing about good guy satellite. I gave them a call, Erik set up a time and showed up ON TIME. I didn't have to wait for a 12 hour window for him to show up. He went over all my options. I really enjoyed his no pressure approach. He just laid out the different packages, I chose the one that best fit my needs and he got to work setting everything up. He made sure to clean up when he was done. He did a fantastic job. I've had zero issues with any equipment. If you are looking to get your home professionally set up with satellite, don't go with one of the "Big Guys" go with the Good Guy. Erik is awesome! Stop reading this review and call him, you can thank me later (you're welcome)

From the owner: Good Guy Satellite and Internet is a local company based out of Eastern Idaho. We specialize in…read morerural areas of Idaho. Service from Island Park all the way to Bear Lake. Our skilled team has been in the business for over 15 years. Contact us today to connect with someone local.

RS&i destroyed my business with ever changing rules regulations and micro managing my business Not…read moreto mention the sales quotas that were unobtainable due to the inferior technology that people were just not happy with. also if we used their call center we had sales poached on numerous occasion. we were not the only dealer they did this too and many of my friends in telecommunications no longer due businesss with them or the companies they represent. and they are really starting to feel it with many of their offices closing and loss of dealers means loss of sales. and now that there is a new king in the satellite internet game with his own launch pad and clearance to launch whatever whenever I feel rs&i and HughesNet whom by the way I love the people at Hughes no complaints there. great company with great employees but they have been grossly miss represented by RS&i. Dish is shit and I've never offered it. both Hughes and Dish are owned by echostar whom I've had very little interaction with. so now that I'm not receiving any fullfillment from RS&I I am no longer obligated to buy my equipment from them. and no longer obligated to sale just one internet service. after all if you sale everyone you never lose a sale. we at G&G Systems are looking to get more into sales and less into installation. also I'm tired of dealing with a bunch of cry baby bitches. you know who you are and so does everyone else in the business. RS&i' s motto "let us help grow your business" yea that's a freaking joke. all of this I would have said along time ago but my business partner brother god bless him says don't bite the hand that feeds you. well since they no longer feeding me bro let me just finish this quite scathing review with FUCK YOU RS&I. this is Don Gilbert with G&G Systems and you can kiss my ass.

I've had GotW3 internet provider for a little over a year, on October 25, 2020 they had us change…read moreSIM cards, increased the monthly bill and lowered the data considerably. I HAVE ALONG WITH MANY OTHERS NOT HAD INTERNET SERVICE SINCE THEN and today is November 14, 2020. They will not answer their phones or respond to emails. The reseller at least in Bryson City NC has even been left in the dark about when or what is being done to fix the problem PLUS she has gone out of her way to get answers from them but she to has not had success. I was a nurse for over 40 years and I can assure you this is NOT A PROFESSIONAL way for a company to deal with a problem. You don't just shutdown your phones, not answer emails, continue to CHARGE credit cards but not provide service or technical support. I am no attorney but I believe this falls under "FRAUD" if you charge someone's credit card but do not provide the goods.!! If I could give them ZERO STARS I would. Extremely upset and would not recommend them at all.

Ron was friendly, quick and professional. I was very pleased with the service that I experienced.read more

The tech, Dallon, H, was very professional and efficient. He provided information to help us with…read morethe new equipment. Were I to need help with my service again. I would specifically request that he be the tech to help me.

I understand that Dish now owns Hughsnet. This review is about Hughsnet…read moreinternet service. They should get hammered for false advertising because there's nothing "lightning fast" about this service! I have had it for a little over 2 weeks and it's so bad I'm going to have to pay the early termination fee! But I can't stand it for 2 years. It's slow, the signal is constantly dropping in the middle of something and when I contacted customer service, I was told we had too many devices attached and were clogging the system. Really??? If 3 tablets, 2 phones and my Roku is too many then I think it's their system with the problem! DO NOT GET HUGHSNET, you will be sorry. Now, how do I get rid of the big, ugly pole......

The worst ever!!!! Was on hold for 30 min and when I finally received a real caller it was another…read more30 min to get me the worst costumer service ever!!.. I have had dish for just over 2 yrs now and when I renewed I was told I had to pay an extra $10 with the SAME CHANNELS because the promotion ran out. I agreed to pay the money if I had same channels. WRONG!!!.. they screwed me out of the nfl channel And when I called to ask why they said my only option was to pay an extra $10 on top of the $10 dollars I am already paying for the NFL channel I had 2yrs ago for less. I do not recommend dish at all.

We have purchased all of our appliances from Merlins. They have gone above and beyond to make sure…read morewe are taken care of!! Steve it the best and his delivery men are exceptional. Very friendly and personable and willing to help with everything we need!! Will most certainly purchase from them again!!

Great selection and pricing on TV's, Appliances, mattresses and everything else for home. We were…read moreable to get it all delivered and installed and even had a option for free delivery. Great local business with amazing service!

Customer service has continually gone downhill, starting with raising prices after telling me I…read morewould be locked in for life at a lower price, closing all offices, so you can't go into a store, and now not allowing customers to actually talk on the telephone to a real person. Customer service online does not count as they read from a script and are not allowed to make any decisions on their own. I've been with CenturyLink for many years and recently moved in to an apartment that provides their own Internet. I went online (because you can't talk to anybody in person) to cancel my account. I was told that, because I was two days past the cut off date for billing, I would have to pay the entire month - despite not using their service - plus the new increase of $5 (so $80!) added this month. I am furious! I really people read these reviews before they sign up with this company!

Horrible customer service and billing issues! Called three times to understand why my auto pay…read moredidn't process through their system only to be frustrated with representatives that consistently has horrible attitudes and didn't seem to have the ability or training to handle the issue.

Too many outages resulting in daughter losing school work or not being able to attend required live…read morelessons. Poor customer service in billing. Billing issues taking a few phone calls to resolve. Was a customer for four years but the last year was horrible, therefore went with another company. To cancel was a hassle.

FYBERCOM is the worst company to work for they will hire you on at $18hr & make you sign a paper to…read morereceive your company hand book before you get a chance to read it & then all of a sudden when you quit & didn't give notice they will only pay you minimum wage & say well you signed the for the hand book & inside the hand book they make you sign for before you get it it states you must give 2 weeks notice or you will be paid minimum wage $7.25 an hour!!!!! THIS IS THE WOST COMPANY TO DO ANY KIND OF BUSNESS WITH WORK OR PLAY IF YOU WANT INTERNET GO WITH STARLINK!!!!!! FYBERCOM ONLY DISAPPOINT YOU!!!!! THEY LIE ABOUT HOW MANY GIGS YOU ARE GETTING!!!!!