Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Weldon just replaced our entire heating and air conditioning system. The three men who did the work…read morewere reliable, punctual, knowledgeable, and couldn't have been any nicer. They explained what they were doing and were more than happy to answer all questions. The job was organized and efficient. They put down mats to protect the floors and stairs and when they were finished, the clean-up was as good as their work. We have used this company for years and I can't imagine going anywhere else. I highly recommend this company.

A little overpriced but they fixed it and didn't push too hard to sell more services.read more

My name is Chris Dowell, and I am filling this complaint to warn…read more others about my experience with Allgood Plumber, on April 27, 2025, I contacted several plumbing companies regarding a clogged kitchen sink. the average quoted price ranged between $100 and $200 for a standard drain clearing. When I called Allgood Plumbing, they said they would send a mam over to look at it. He came over he looked at it I can just run the router through and it'll be done he did not give me a writing estament so I told hem to go ahead and do it. He took him 15 minutes at the end of it, He said that'll be $795.00 my mouth just dropped and I looked at hem like are you crazy he sad that the price so I had no choice but to go ahead and pay it that was in APRIL 27, 2025, IN February, 2026 my pipes broke spilling waist all over my furniture and carpet. the odor and damage were overwhelming . After consulting with multiple licensed plumbers I was informed that the original issue had not been properly resolved. The buildup remained in the line, eventually causing pressure that cracked the pipes. The lowest estimate I received to properly repair the damage was over $1200. I contacted Allgood Plumbing and asked them to take responsibility. they sed that they where not going to repair it I asked them since you will not going to fix it, you can keep $200 for the first time out here , and reimburse me for the rest so I could apply it toward the corrective repairs. They refused. Not only did they deny assistance, but they were rude, dismissive, hung up during conversations, and eventually stopped taking my calls altogether. Based on my experience, I strongly caution others to research carefully before hiring this company. In my case, I was charged an excessive amount for incomplete work, and when the failure led to significant property damage, the company refused to stand behind their service. I hope sharing my experience helps others avoid a similar situation. Thank You Chris Dowell

I was ghosted like a bad first date. Booked a next-day HVAC appointment, 10am-2pm window. I waited…read more My dogs panted. The house turned into a sauna. 2pm came and went. No call. No tech. Nothing. I called the service center six times. Each time: "Dispatch will call you back." Spoiler alert: they didn't. The last two times, I was escalated with promises that a manager would call me back. Guess what? Also didn't happen. I lost an entire Saturday for this nonsense when there are plenty of other HVAC companies who will actually do what they say. There will not be a second date. LADIES - DON'T DO IT. This company is the Tinder swindler of HVAC!

100 stars to Sean for his prompt, professional, and fairly priced service!…read more Sean replaced the ancient hot water heater in our new house with a tankless unit. He provided guidance so we purchased the best unit and he took care of the rest. Thank you for your service to our country and to us! What an amazing master plumber to add to your contact list!

Sean at Stars and Pipes just completed a water heater replacement today. I did my homework by…read moregetting a couple of quotes but he was able to work with my senior citizen budget and around my schedule. Would definitely recommend this business and how he treats his customer

So thankful for the service today amidst the snow. We had a clog in the septic tank causing…read morebackflow into the house. He took the time to remove the lid and snake the septic. Will definitely reach out fir more work

Very nice and accommodating. The service was excellent. I would recommend if you need plumbing work…read moredone.

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

I called Lonnie King for a full toilet replacement and he responded very quickly. He offered to…read morecome out the same day, but I wasn't going to be home, so he gave me several other appointment options. He came right on time for the appointment, offered a fair price, and got right to work. It literally took him 55 minutes from the time he arrived at my door, to remove the old toilet, fully install a new one, and send me an invoice. The invoice had a full description of the service, with many pictures, detailing each step of the job that had occurred. I'll definitely be using him for all my future plumbing needs!

Lonnie King came same day (even though it was in the evening) to address a leak under my sink and…read morereplace a shower catridge. He put coverings on his shoes to protect our carpet and flooring. Lonnie had to turn off the water to replace the shower cartridge and advised on how to do it from outside the house. I asked him to check the condition of other sinks, related pipes, toilets, and water heater. He provided an honest assessment and I felt his final bill was affordable. I appreciated the timeliness and quality of Lonnie's work. The fact that he came out within hours, on the week of Thanksgiving, was a godsend!

So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!

the technician was very professional and knowledgeable. Gave a great overview how things work and…read morewhen it doesn't work and how to correct them.

Stop right now and read this if you want a PHENOMENAL company to work with. This business is…read morefamily owned and operated, refreshingly transparent with pricing, super thorough and amazing with customer service! I called a total of 15 septic service companies and I will tell you I wouldn't hire ANY of them except Sander's Septic! They were timely, they went over and above to work in the inclement conditions for a simple pump and then they added a filter cover and pump cover that we requested. Shaina, the all-around, amazing person/receptionist/office manager/scheduler you get when you call them (Also the wife of the owner I think). Super awesome, even left the pricing phone call with giving me advice on what to look out for when contacting other companies. They were helpful and customer service driven, they are accommodating to whatever you are asking for (even if it's not in their timelines or abilities), they will tell you if you should or shouldn't do whatever you are asking about and then give you pricing up front (flat rates), then knock out whatever work you give them. AMAZING PEOPLE, OUTSTANDING BUSINESS, We will not be going with anyone else and neither should you!! Call them for emergencies or the routine pumps and inspections.... You cannot go wrong with these folks for your septic tank needs!!!!