I searched for a couple of weeks looking for a reliable detailing place, asked a few friends before I found this place with a couple of good reviews.
I made a reservation about 2 weeks ago so I assumed they scheduled their work to avoid rushing through jobs. That turned out to be a bad assumption.
My 2012 F150 was in need of a through detailing, inside and out. For $299 I thought that was an appropriate price for top quality work versus going to a car wash with 30 minute detailing. Anthony talks a good job, appears professional and very courteous. I don't know who worked on the truck but it didn't meet my expectations at all.
Here's a list of issues noted after leaving the business.
The dashboard was not fully cleaned. It has aluminum panels and the tops of each was untouched, still dirty.
The drivers seat was very dirty going in and I had a couple of stubborn latex paint spots which I pointed out when I dropped it off. I was told they couldn't get them out and recommended using diluted paint thinner. When I got home, I pulled out some spray goo gone citrus cleaner, sprayed a towel and in less than 5 minutes the paint spots were gone. I also noticed the sides of the leather seats hadn't been cleaned at all.
The rear door panels were not fully cleaned, the top sides were done but the lower portions were untouched and still dirty.
The roof of the truck was untouched, still dirty where they apparently didn't even wash it.
The tires all have large portions untouched with armor all. The wheels did not appear to have been cleaned much less polished.
The driver side mirror was still dirty, again unwashed.
I'm not wasting any time taking it back. I already blew $50 on a rental car for the day and don't care to spend more time with this business.
My friends all asked me if they do a good job to let them know. Well that's not happening.
Here are some photos, not sure the issues will be clear.
One final update. I found paint damage on the passenger side A-Pillar where it looks like the paint as chipped or burned off by a buffer. See pic read more