Today is tuesday september first. I had my first appointment last tuesday at nine a m. After being…read morethere, a total of an hour and forty five minutes. And only finding myself in the line for x ray which wasn't moving. I left. On my way out, I made an appointment to come back today. I waited in the lobby over thirty minutes before being called back to x ray where I waited another ten or fifteen minutes. I was then taken into a room where a nurse practitioner came in. And she clearly had no idea why I was there exactly. She was focused on my spinal x. Ray, which has nothing to do with where my pain is or what is causing it. She pushed and pulled on my legs and feet, but never offered to touch or examine the area of the problem. It became more and more clear. She just wasn't listening to me at all. After twenty five more minutes, doctor hicks finally came in. And at least he checked the immediate area where the pain is but still stuck to the spinal issue and wanted me to get an mri. We even went over my CT. Photos together and then he talked about giving me a shot in my spine after the mri. I'm not a medical person, but I know enough. That my spine is not causing the soft tissue problem. I'm having nowhere near. I told him I didn't see any reason for the. M r I and he ordered his assistant to schedule it. Anyway, so she walked me out. Explaining the process to me, and I just nodded and left. I won't be letting them bill. My insurance for any more waste of time, including the. M r I or any follow ups. This was horrible service and treatment two weeks in a row.

The care that they give is %100. I understand when they are busy with lines they can get pretty…read morelong and I recognize that the phone will be ringing off the hook but to be fair it's important to get the phone and I understand going on hold but certainly not for almost 30 minutes. At some point the person that is on hold is important too. I've been in a position where I had to wait on clients in line and on the phone before but I can tell you I have never left someone on hold for that long! I ended up Hanoi and calling back only to be put on hold for another 10 minutes. I love how I am treated here and the type of care they provide is the best I have had! I get my ankles and back taken care of here and now my knee so I should know the quality of care they give.

Recently had surgery with Dr Rowland. Surgery was very successful…read more While recovery is taking and including physical surgery I am very happy with recovery and future use of my hand. I whole.heartily recommend Dr Rowlland for your hand surgery!!!

Feel as if they couldn't care less about me as a patient. I injured my shoulder and have very…read morelittle mobility. I was able to secure an appointment fairly quickly on a Tuesday. Come Tuesday, I was taken back quickly and received X-rays. The doctor seemed knowledgeable and said he was ordering an MRI. Insurance would need to pre-authorize and I should be getting a call come Friday or Monday. I never received a call regarding the MRI, so I call them a week after my initial appointment and finally get someone on the phone after getting disconnected twice. I'm told they are waiting for insurance to approve. I call back the next day and told again they are waiting for insurance and it can take up to 30 days. I call my insurance company today (Thursday) and was informed that nothing has been submitted for a pre-authorization . I then decide to drive to their Springhill location this morning to talk to someone. I was informed that the Saraland location only has one person who handles MRI scheduling, but she would forward my information. After waiting all day and hearing nothing, I drive to the Saraland location. The receptionist did not seem to care one bit. She told me it would be next Monday before that person would be back. I asked if there is someone else I can talk to as I am not getting any better and she just says nope.... I do not recommend using this provider for any care. In my opinion, they are a high volume clinic that prioritizes collecting as many copays as possible and little priority on patient care. I made a new appointment with another provider in the parking lot.

As usual, the kind and friendly medical receptionists at the check-in desk made a good impression;…read moreI hoped I did when I arrived 15 minutes early for this visit. I reviewed and updated My Chart and checked in online, so I didn't have to do it in the office; I only had to pay my co-pay. I had an address correction on My Chart, and after that was done, I waited only a few minutes before I was called back for my appointment with Dr Adrien DiVittorio. After taking my weight, blood pressure, and oxygen saturation, the nurse asked the usual questions about changes in medications and issues I've had since my last visit. After summarizing what I needed to discuss with Dr. DiVittorio, I waited until he arrived. Dr. DiVittorio had already reviewed My Chart updates and the summary, so we got right to him asking questions and changing medication to get better results. I was given a sample inhaler to start on and will follow up with the nurse practitioner in four months to see how I do on the new regimen. I like how Diagnostic and Medical Clinic and Dr. Adrien DiVittorio's Office work. Their system is very efficient. The time you have with the doctor is the limitation Medicare gives him, not what the doctor chooses to provide you with.

Perfect place if you want to feel like a number. Zero explanation of lab results. Zero explanation…read moreof prescriptions sent in without my approval. Unprofessional office staff. I felt like I was in "the Hood." I won't be back.

Waiting time is not bad. They have a lot of services on the first floor like x-ray and mammogram…read more Office staff will try to accommodate whatever you need,

Administration is a joke, Find somewhere else to go or you will regret it!…read more Ask that I get more information regarding my lung condition but was refused by office nurse. very rude and nasty

Updated: 3/10/2026 Read the latest at the end of my review…read more I have an appointment for a MRI on Saturday Feb 21st. My new doctor thinks I may have deeper issues than just trigger finger. I've already seen him once since my ordeal at The Orthopedic Group. They did an x-ray and did a short evaluation of my finger after a lengthy consultation about what I had to endure prior. I go for a MRI to determine whether something more serious and severe is going on with my finger. My new doctor thinks it might be a fluid situation possibly. But he wants to make sure by means of the MRI imaging. This is what I've been needing and hoping and praying for. I just feel like the orthopedic group or at least the doctor I had didn't care about me and my way of life or occupation. It felt like a hurry up and get him out of here thing looking back on it. Not much care or thoroughness was taken because I was paying out of pocket instead of insurance. The orthopedic doctor I'm seeing now has done two prior surgeries on the same left hand and he did a very good job. That's why I've decided to go back to him. Also because I just finally got my Medicare insurance started this Feb 2026. I only went to the orthopedic group because of payment plans, biggest mistake of my life to say the least. In addition to this post I have to say that I truly am not trying to put down the orthopedic group. It's the fact that I had a really bad experience there. Many other people love that place but for me it was not good. Dr. Glenzer was my doctor at the orthopedic group and his personality just seemed a bit more in a hurry rather than get it right. At least for me, that's my take on him. I do wish all that go there the very best of luck however. My new and former doctor is very thorough and listens to my concerns very carefully. He's done carpal tunnel surgery and trigger thumb surgery for me which were very successful. He also did a steroid shot injection back years ago on my right thumb which did wonders. The only other thing I might say about the orthopedic group is that after Dr. Glenzer had agreed to do a free incision surgery but I was billed afterwards a small amount. They also required me to pay for the office visit the day of the free surgery. This feels like , pay us for screwing up your finger with a botched needle procedure. Totally unacceptable!!! If it had gone successfully I would have had no problem but the second procedure needle surgery was just bad ! I feel very let down by that establishment personally. Good luck to you if you choose to go to the orthopedic group establishment practice. After my MRI results it's been determined by my new orthopedic doctor that I have lots of scar tissue. My question to the Orthopedic Group is why wasn't the scar tissue removed at the time of the follow up free surgery? I also have some fluid buildup! I'm very angry about how Dr. Glenzer took care or not of me and the surgery. It felt like I was not a priority or a concern. He agreed to do the following up surgery after all my pain and frustrations. Now I'm getting billing statements from the orthopedic group. I have a voicemail saved of his call to me telling me that he wanted to make things right with me and agreeing to do the follow up surgery for free. I was also charged an office fee the day I went there for the follow up surgery. As a guitarist that depends on my fingers to make income this is just not acceptable. Total disregard and respect to me and my profession is what I'm feeling. I now have to go through some grueling physical therapy to try and get back to some sort of normal. My new orthopedic doctor says he could go back into the surgery process to remove scar tissue buildup and possible fluid but he wants that to be a last option. I for one will never go back to the orthopedic group for anything. The whole experience with them and Dr Glenzer has been nothing short of a nightmare for me.

Dr Blackmer did a great job giving me 2 new hips. Little down time & able to return to work. No…read morepain meds needed, only Tylenol.

Dr. Campbell is absolutely the best doctor I have ever seen. Because I'm uninsured I have been…read moresaying doctors over here in Baldwin County who see uninsured patients at a much lower charge. These are excellent doctors but I'm now having to wait 8 to 10 weeks for an appointment. Too sick for that kind of wait so I'm hoping to scrounge up $$ to go to my tried and true....Dr. Campbell.

I have seen Dr Campbell for years now. He is mild mannered, friendly, and a overall knowledgeable…read moredoctor. When I need to schedule an appointment, I am usually able to get one within a couple of days. I have had no issues with the staff or billing. I am also seen within an hour of the scheduled appointment which is very convenient.

This is where I come for pain management and I recommend it for anyone that needs a good doctor…read more The shots I get for my back are incredible. They are very accurate and know what they are doing. Customer service is ok, they are nice enough but sometimes I think they've had enough by how they talk to people. The doctors are wonderful, they break down everything for you. Dr Kopp is definitely one of the best and he will communicate well with you.

Been going here over 15 years. I keep to a monthly maintenance, which keeps me pain free. When I…read moreget into trouble, I come in quickly and Doc will straighten me out usually in one visit.

Great place, great people and great work. First time going to a chiropractor and I can say I look…read moreforward to going again. Thank you guys for being an amazing first experience.