Had to get blood work done so as per the websites request to make things go quicker, I uploaded my requisition and 'checked in' online. This allows you to wait at home until closer to your time so you aren't crowding a waiting room. Wait time was 60 minutes so I waited 40 and made my way down only to be told once I got there that the check in doesn't work. So I had to wait in line for another 55 minutes. If you know it doesn't work then maybe take it off the website . And then when I let the staff know I checked in before they told me it doesn't work the response I got was 'the check in doesn't work so if it's a problem come another day' which is sound advice for someone who doesn't have a full time job that they had to take time off of to come here.. 55 minutes later staff comes out with my uploaded form from their website only to be told they can't take it like that because the website seems to change it when they printed it. Luckily I was able to forward the email from my doctor directly to them otherwise I would have wasted over two hours of my day and half a days pay. They really should have one day dedicated walking and the rest of the week done by appointment. But to clarify, the staff were friendly, clearly frustrated with how busy it was but they were nice. And the service was as expected. I got the blood drawn. My issue is that the mother company tries to be online with checking in and uploading requisitions but there seems to be a lack of communication and organization when the online communicates with the actual centre. I did not need to waste over two hours of my day. read more