If I could give zero, I would. There is no customer service here. The place is dirty. The people…read morewho work the front desk are awful. They don't even look up and acknowledge that someone is standing there. These are people who are ill and need blood work done. The attitude is atrocious. They also bad mouth customer right in front of other customers. Awful. Childish and would not recommend. Lifelabs needs to keep the place clean, hire better people and teach them customer service. Even basic manners would be a step up.

This is a diagnostic lab which is very small doesn't fit too many people easily so is always…read morecrowded Always short staffed The care quality is good Infact extremely healpful employees but there are 2 to 3 employees only with about 20 to 30 ppl waiting and 6 to 7 chairs for seating People with appointments are waiting way past their appointment time The employees have to shuttle between their work and check in counter People without appointments take around 2 hours or more for their turn On the positive side after your tests are done you can view your results the next day no other lab shares your results Inspite of me waiting endlessly after fixing an appointment and waiting I still want to get my blood works and other tests done from here as it's important for me to be able to view my reports Wish the management would work on their staffing and have more ppl for a better customer experience

People are lined up outside the door. When you walk in - it's crowded and crammed and there is NO…read moreONE TO SERVE YOU at the front! The air quality is disgusting as well.

I don't think laboratories are the kind of place that you read a yelp review about. This one just…read morehappens to be a convenient location for me. In the last few months (unfortunately) I've had to to several tests and can say I've got to know the staff more than the average Joe. They take care of you here, not the "in-your-face" kind of help you get from a salesperson at you clothing store. But they try to make the needle process as painless as possible. And this is what makes me happy here, they're not rushing. I've found out the best time to go is 4-5pm as most people try to go early in the morning as some tests require fasting.

This review is for Gamma Dynacare Medical Laboratories located at 10 Cottrelle Blvd Brampton, ON…read moreL6S 0E1 Had one of the worst experiences at this location. Will never ever recommend it to anyone else. I had blood work to do which I was suppose to ship it to U.S. I went to this particular location twice showing everything to them from my paperwork to my blood drawing kit and they agreed to draw my blood. Due to certain medical issue my doctor advised me get my blood work done on certain day. Therefore, I went to their location on that day and it happened to be Saturday. The lady on the counter upright refused to do my blood work and said since it's Saturday and they close at 12:30 so she cannot do my blood work and moreover they had lot of people sitting to get their blood work done. I was at this place at 11:00 but since she realized that she will have to do some work she said no to me and told me she does not care whom I have spoken to earlier but my blood work cannot be done in spite of me bringing in everything they required for my blood test . Her unprofessional behaviour surprised me. She was not even talking to me properly and was busy looking at the people behind me. Really wanted to ask that's how you take care of patients especially when you are in the business were your primary job is to do your best and help take care of people? All the big claims these companies make look good only on their paper and on their websites and when it's actually time to serve people you get to see totally opposite of it. I was so stressed out and I had to go around looking for another lab as it was really crucial to get my blood work done on that day. Found another lab who also happen to work till 12:30 too but since they knew their job well they did my blood work. This was height of unprofessional behaviour. First of all they should not make false promises to patients. Second have some sympathy and consideration for patients.They are not their to make your life hell. Third do your job and be professional. Don't start turning away patients who were their way before your closing time just because you anticipate that more work is involved in it.

I went to the location at Williams Parkway and Mississauga Rd in Brampton. My work place makes it…read morekind of tough to get a lab test done at a doctor's office as I work kind of odd hours. They're open Saturday and Sunday. They can send your blood work to your doctor's office when they get the test results back. My first experience with this place was pretty good and I would go there again if I had to. I got there in the morning on Sunday and there was only one person ahead of me. The nurse and staff was very friendly and personable. I told her I had a thyroid condition and ITP, which makes me bleed more then a normal person. I also have an under active thyroid which I think has been making me feel more sluggish, so my doctor wanted to run a thyroid test on me. I'm also frequently low on Iron and B 12. The nurse told me to wait a few minutes until the bleeding stopped after doing the blood test (I know it's gross but you don't want to know what happens when I cut my self badly) and checked to see if it stopped. Once the bleeding stopped I was good to go. I would rather go to this place, then have to wait for ever to get blood work done at my regular doctor's office and it's close to my home so it's convenient for me.

I've been using Dynacare Labs. near my home for decades and they've always been TERRIFIC…read more Had to go to this (different) location today to hand in a routine medical specimen: 1. Was told that my doctor had not given me the correct paperwork. Had to call my doctor's office, only to find out that the paperwork I submitted was accurate (AFTER the lady on the desk checked with her colleagues). WTF. 2. I asked if I had to pay for the test. She said "no", then asked a colleague who said "yes". Okaaaaay. 3. I handed her my card, assumed she was swiping it (couldn't see beneath the counter top), she handed me back my card and said I needed to pay. WHAT. I thought I just did. No, that's done by someone else. 4. Constant, incessant interruptions by her colleagues left me waiting and waiting and waiting. Finally, I had enough and suggested she focus on completing my transaction to which I received a mouthful and to which I responded accordingly. They need to train their front-line staff AND they need an additional person on the front desk. All I wanted to do was hand in a specimen and it took waaaaaay longer than it should have with a lot of aggro. Go to another Dynacare if you can. This place is atypical of Dynacare's usual high standards.

2401 Yonge Street, Toronto…read more I avoid getting blood work done at all costs. I'm a fainter, and have "blood from a stone" veins. However - EVERY time I have gone to Dynacare and had my blood taken by Cristina, the Lab Technician, whatever magic or needle sorcery she does - it's painless and over in seconds. And she has consistently taken it quickly and painlessly over the couple years I have gone, is always calm and pleasant, and puts me at ease telling me stories or jokes. Thank you Cristina for making my worst nightmare actually MORE than tolerable now : ) Lisa P

I'm a little hesitant to write a glowing review of this Alpha Laboratories location because it's a…read morehidden gem and I don't want it to get busy, but here goes. Alpha Laboratories opened up here just a couple of years ago when the plaza was developed. There are a lot of parking spots that get filled up quickly, but I've never had a problem finding a spot. The lab is fairly small inside. The waiting room seats several people, but it's not particularly useful since the wait is extremely short. I haven't seen more than 2 others waiting when I come by. When you walk in, they give you a slip with a number on it. On the other side is a sudoku puzzle to help pass the time. How thoughtful. However, I rarely have to wait longer than 10 minutes. This is a huge contrast to some of the more popular labs, like Life Labs. I've been to multiple Life Labs locations in the past and there's always a line out the door and the wait can be an hour or more. The phlebotomists here also work the front desk. They're both skilled and caring. They get the job done quickly. Alpha Labs is my go-to place for blood work because I value my time.

i recently had a DNA test done with Labcare 360. Paul answered all my questions and was absolutely…read moreprofessional from the get go. We live in Brampton and work days and he was able to arrange evening testing for us whcih was awesome. All other places were far away and I would have to take a day off work. Kudos, awesome and thanks for the results.

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