The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Extremely Disappointing Experience -- Poor Communication, Delays, and Lack of Accountability…read more We hired Canady's to replace our water heater and address our toilets bubbling when we showered. We were told our pipes were too narrow and needed replacing, and that failing to do so could eventually result in a catastrophic leak or plumbing emergency. Based on these warnings, we trusted their recommendations and agreed to a major plumbing project. We were repeatedly assured by Nate, the salesman, that the project would begin on a Monday and be completed in time for a city inspection before the weekend. Monday: Four employees arrived to replace the water heater, which was completed before the excavation work began, despite being told the opposite would happen. Tuesday: Only two workers arrived to jackhammer and dig through our kitchen, dining room, garden bed, and yard. We were told three employees had called out and the project would be delayed. Wednesday and Thursday: Pipe installation began, but the project was not completed within the promised timeline. With only two workers assigned to such a large job, the pace was frustratingly slow. Even our neighbors commented on the lack of urgency. Ultimately, we missed the inspection window, despite Nate assuring us twice that the schedule would allow the work to be inspected before the weekend. The lack of care for our home was equally concerning. Our kitchen table and belongings were not covered before jackhammering, leaving concrete dust throughout the area. At some point, the crew disconnected our washing machine's hot-water supply and drain without telling us or reconnecting them. When we used the washer, water flooded our laundry room and spread into the kitchen. Additionally, the hole extending to the exterior of our home was left open and uncovered, allowing insects and animals to potentially enter. On Friday, we reported the exposed opening and an active leak in the kitchen trench the crew had dug. Despite being instructed to call immediately if a problem occurred, we were told no one could come until Monday because they had too many emergency calls. We were left facing the weekend with an unresolved leak and no timely assistance. We have called multiple times requesting to speak with management. As of this writing, no manager has contacted us, and we have received no apology for the flooding, delays, disruption, or lack of support. We understand that plumbing projects can be disruptive and unexpected complications happen. However, poor planning, inadequate protection of our home, disconnected appliances, missed deadlines, and the inability to get help when reporting an active leak are unacceptable. We hired Canady's because we trusted their warnings about a potential plumbing emergency. Instead, we were left with a flooded home, an exposed opening, an unresolved leak, and a project that missed its promised inspection window. Based on our experience, we cannot recommend Canady's. Customers deserve honest timelines, reasonable urgency, care for their property, clear communication, and a company that stands behind its work when problems arise.

These guys removed and replaced my entire house's plumbing system (galvanized steel replaced with…read morePEX). They created a proposal and charged exactly what they quoted. They were true professionals and did an excellent job for me! Highly recommend.

They say they fixed a slab leak. A few days later, i woke up to water everywhere. The same leak all…read moreover again. I put in a service request with Master plumber, but Master plumber would not come back out to fix the issue. They do not stand behind the work they do..Only out for your money ZERO STARS.

When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

Our yard crew broke a water pipe coming to the house on a Friday afternoon. They repaired the pipe,…read morebut the debris in the pipe caused our toilet to stop refilling, our washer to error out and we lost hot water. I called, left messages and texted 6 plumbing companies in the area, Mike was the only one to call me back. Unfortunately, he couldn't send a plumber til Monday morning, but walked me through how to fix the problems. Not just one call...he called me back to help coach me through the fix three times over two days. He definitely didn't need to do that but we were very appreciative that he did. Very nice and helpful. I will definitely use them for all plumbing needs in the future.

Mikey is an island native and very knowledgeable plumber! He responded on New Year's Day when no…read moreone else did! Highly recommend! He was thorough and checked everything to make sure he could locate the leak! Definitely will use him again in the future. Very reliable.

Alec was amazing, he came and got the job done efficiently and quickly. Very nice and respectful. I…read morewould refer this company any times.

I was referred to this company through an insurance company. Apparently I had a problem with my…read morewater heater was quickly told what the problem. It was operator error. They quickly told me how to resolve the issue on my own and prevented me from paying a service call. Great attitudes and very knowledgeable.

The Son in law replaced inner workings of 2 toilets while we were in town. We left town and renters…read morecame in. One toilet started leaking with water damaging the unit below us. This had to be caused by the son-in-laws shoddy job, because toilet was not leaking while we were in town. It cost us close to $400 to repair and repaint. Our Toilet was replaced, but when we came back to town, it was not the same size, so it had to be replaced again. With the repair of the unit below, all of this cost around $1,200. Now we have bad water hammer, which we never had before Living Waters touched our toilets. All in all, an expensive, frustrating and unsatisfactory experience. I would look elsewhere for a plumber.

did a awesome job fixing my leaking shower, honest prices! showed up on time went straight to work!…read more will be using this company from now on!

Called on a Saturday and they came for a free estimate on Sunday…read more Turns out it was a ridiculously easy fix which took all of three minutes. He didn't bill me and was laughed instead of trying to get some money and pissed. 10000% recommend.

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

Jared was skilled and fixed the issue right away. He explained everything in detail. Also, the lady…read morewho answered the phone was polite and helpful. There are no complaints about Peach State, but I don't recommend the York brand.

They have the nicest technicians and fixed the problem. Love this company and wouldn't use anyone…read moreelse. They have reasonable prices. I would recommend this company to anyone.

These guys are so professional and crafty. They are super knowledgeable and easily explains the…read moreissues and the possible solutions. I would highly recommend them over any other plumbing company. For all the knowledge they have, their prices are the best around. They will always be my first call. thank you, guys,

From the owner: We are a Full Service Plumbing and Drain Company with over 45 Years combined Experience. We carry a…read moreClass II Unrestricted Masters License in Georgia, and a Masters License in Kentucky.