Chuck was so responsive to an urgent request for service. The AC in my son's house had ceased…read moreworking during the recent heatwave. He was there the same day. Completed a temporary fix until the part that was ordered arrived. Chuck was very polite, responded timely to calls and texts, and completed the job as promised. My son (who is currently deployed) and I extend our deepest thanks to Chuck.

This company (Chuck Dent) installed our new HVAC unit in our condominium a few months ago and we…read morewere pleased with the level of service and performance in the installation of the unit. We asked for a quote to improve existing ductwork, adding a couple of registers and replacing all grills. The quote was provided, but when we contacted Chuck that we were ready to move forward (he had previously picked the time as February or March before it got too hot) he became evasive and behaved as though he did not want to do the job, but never coming right out and saying it. I'm not sure what happened, but we never received a straight answer (only short, curt replies to texts) other than a "busy" and now I'm concerned that if we have trouble with the relatively new unit we'll get the run around again. My last text asking when he might do it went unanswered. I share this experience so that others may be made aware that Chuck may not follow through or follow up. I was surprised, and disappointed, at the change in approach from when he installed our unit to what I experienced when we were ready to move forward with the second part of the work. I had also promised him that he could install a new unit in another recently purchased one bedroom condominium here at Merritt, but given my most recent experience I withdrew my recommendation and another firm will be hired. In summary, I don't know what happened, but the level of interest and dialogue from Chuck and Awesome became as different as night and day from when he installed our unit to the present. A simple explanation was warranted, but never materialized.

Excellent to work with. From the phone to the field, couldn't ask for any better. We had an urgent…read moresituation and it was handled great.

These guys are the real pros. They do what they say they will do, and they do it on time, on…read morebudget, and the work is spectacular. After years of seeing one after the next of lousy a/c companies these guys are literally a breath of fresh air. Monroe came out to our new home to fix issues that were caused by our home builder and another a/c company. What a pro!!! It was a pleasure working with him. Too bad there are not more than 5 stars!

They completely removed HVAC to treat mold in closet. Reassembled and AC no longer vibrated. Had…read morebeen using Brunson HVAC to fix but after Brunson charged $1557 labor to replace a part under warranty, the vibration wasn't fixed. John and mechanical engineer kept putting black foam insulation but the copper tubing kept vibrating. Cribbs fixed what Brunson couldn't fix.

From the owner: We do it right the first time. read more

The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Horrendous customer service, extremely poor quality technical expertise and arrogant attitude are a…read morefew things to describe Canady's. They have grown too fast and charge exorbitant rates and treat very long standing loyal customers with gay abandon. I am a verty experienced engineer who has handled huge HVAC units and complicated propulsion and auxiliary machinery onboard ocean going ships as a Chief Engineer. I watched a Canady's technician working on my home HVAC unit and I was shocked to have hired them. The unit broke down 3 days after he serviced it and now it will take another 5 days for a technician (?????) to come out and see what the first nincompoop broke in my house. I want a refund and DARE their manager to engage in a conversation with me. ENOUGH IS ENOUGH and Social Media will hear about this and ALL my past SOUR experiences for a long time to come. I am ready to educate the Canadys Manager on the reverse Carnot Cycle and give hima few lessons regarding the latent heat of evaporation and the importance of PROPER CUSTOMER SERVICE. Go ahead and call me Canadys.

I recently needed to get help from another commercial appliance repair company. So I looked up the…read moreavailability and called 3-4 companies, Bolton actually was the first one that had a person answer the phone not an automated response. I described the issue I was having and they were at my place within 2.5 hours. The service representative was great at being knowledgeable on his trade. He made sure I understood what he was describing and I did. To my surprise not only did he determine the problem with my walk-in cooler it was shocking to find out I had already paid a supposedly top company for the exact repair not more than a year or so again. I actually called the previously company first and was told l had no immediate concerns to worry about within two minutes of the two techs listening to my unit. That was 4 days before I was needing a response , my unit was cooling fine but not running correctly, then it just quit cooling like it was supposed to. When I tried getting the old company out they had blocked me from service because they over billed me on original call September 3rd. Yet after numerous of emails to the manager of the old company I was to say very irritated, that's when I contacted Bolton Air. They didn't leave until every test was performed for efficiency after the leak repair on the Freon leak which was causing me problems. Which in turn l had already paid the original company to fix just over a year ago. Not only did that company charge me a lot to supposedly fix my Freon leak but the tech never rechecked to see if all was good he just picked up his tools and wrote up an invoice. I will be using Bolton air from here on out because they do business old school , you actually deal with a person from the start, so if I could l would rate them higher than 5 l say l am 110% satisfied. From: Islands pizza ( independently owned company by my wife).

From the owner: Bolton Air is your expert resource for quality residential and commercial HVAC services across…read moreSavannah, GA, and surrounding areas. Our specialized team handles new installation, seasonal maintenance, warranty repairs, air conditioning replacements, commercial refrigeration, and sheet metal fabrication, ensuring the right solution to any challenge. The team at Bolton Air is your air conditioning service experts in Savannah, GA!

This is a great company. They give the finest service and quickly as well. I recommend them highly…read more I have used them exclusively since they began their business.

From the owner: Reddick Heating & Air Inc is family owned and operated and offers home owners and business…read moresolutions to their indoor air comfort needs. We serve Screven, Burke, Bulloch, Jenkins & Effingham Counties. Specializing in Rheem and Bryant product line installations, our NATE certified technicians service all brands of HVAC equipment. Contact us for "Comfort, for what matters most!"

The receptionist is terrible. She is rude, condescending, unhelpful, and I could go on and on with…read morenegative words to describe this person. They installed our AC unit incorrectly in our new home and we had a year and a half worth of issues due to that. We eventually had a compressor that failed way before it should have and it turns out everything was installed incorrectly initially. They then had the gall to charge $500 for a service fee. I called up there to ask about the charges and the receptionist of course was as rude as possible. Stay as far away from this company as you can.

The technician was great - once she got out here…read more It took over two months for me, a regular customer, to get them out here to perform summer maintenance. My initial inquiry, through their website, was ignored. Then, I got an appointment by phone - weeks out - and they cancelled it the week of the appointment. The technician was great but did not have the right filter to install in our system so they have to come back... A different technician returned to install the correct filter. He was careful to explain that they had charged me too little, that the filter would be almost twice the price next year, and that this cost them $40 odd dollars. And so I have fired Byrd. I am going to find a local HVAC company that does not treat their customers as an afterthought. There are literally a hundred HVAC companies in the metro Savannah area. There is absolutely no reason to waste your time with a disorganized and unresponsive company. The owner's response on to my negative review on google was to make an untrue personal attack. You can draw your own conclusions. The owner's response below was written after the owner responded to this review on google and personally attacked me in the process.

Great attitudes , knowledgeable , The communication was key for me. From the first call to the…read morefinal 20 min of priming my water Heater they let me know why and what was going on Thank You Guys

This Company gives the worst customer service. We had a brand new AC unit installed in July 2024…read more On August 5, 2025, we came home to an alarm sounding from the control panel. I reset the alarm on the panel only for it to come back on later. All thru the night I had to get up and shut this alarm off. The next morning I contacted Dyess and a Service Tech came out and inspected. His answer was we need a new board that is located in the attic. This was a Thursday afternoon around 5:30. He was going back to the office and find out when and where a board could located. Today is September 11, and we still have no answer as to when we will get a replacement part. I have called the office number twice, one being this morning. Still no answer about the part. No one calls you back!!!!!