Chuck was so responsive to an urgent request for service. The AC in my son's house had ceased…read moreworking during the recent heatwave. He was there the same day. Completed a temporary fix until the part that was ordered arrived. Chuck was very polite, responded timely to calls and texts, and completed the job as promised. My son (who is currently deployed) and I extend our deepest thanks to Chuck.

This company (Chuck Dent) installed our new HVAC unit in our condominium a few months ago and we…read morewere pleased with the level of service and performance in the installation of the unit. We asked for a quote to improve existing ductwork, adding a couple of registers and replacing all grills. The quote was provided, but when we contacted Chuck that we were ready to move forward (he had previously picked the time as February or March before it got too hot) he became evasive and behaved as though he did not want to do the job, but never coming right out and saying it. I'm not sure what happened, but we never received a straight answer (only short, curt replies to texts) other than a "busy" and now I'm concerned that if we have trouble with the relatively new unit we'll get the run around again. My last text asking when he might do it went unanswered. I share this experience so that others may be made aware that Chuck may not follow through or follow up. I was surprised, and disappointed, at the change in approach from when he installed our unit to what I experienced when we were ready to move forward with the second part of the work. I had also promised him that he could install a new unit in another recently purchased one bedroom condominium here at Merritt, but given my most recent experience I withdrew my recommendation and another firm will be hired. In summary, I don't know what happened, but the level of interest and dialogue from Chuck and Awesome became as different as night and day from when he installed our unit to the present. A simple explanation was warranted, but never materialized.

Excellent to work with. From the phone to the field, couldn't ask for any better. We had an urgent…read moresituation and it was handled great.

These guys are the real pros. They do what they say they will do, and they do it on time, on…read morebudget, and the work is spectacular. After years of seeing one after the next of lousy a/c companies these guys are literally a breath of fresh air. Monroe came out to our new home to fix issues that were caused by our home builder and another a/c company. What a pro!!! It was a pleasure working with him. Too bad there are not more than 5 stars!

They completely removed HVAC to treat mold in closet. Reassembled and AC no longer vibrated. Had…read morebeen using Brunson HVAC to fix but after Brunson charged $1557 labor to replace a part under warranty, the vibration wasn't fixed. John and mechanical engineer kept putting black foam insulation but the copper tubing kept vibrating. Cribbs fixed what Brunson couldn't fix.

From the owner: We do it right the first time. read more

For maintenancy checks I haven't found anyone in my area that has beaten the reasonable prices of…read moreCanady's. Their installation of heat pumps is superior. Their work is of the highest quality. I've used them for 10+years and they are respectful of my home and very friendly and polite. I'm nearly 80 and I've been around; I trust them.

Disappointing Experience with Canady Heating & Air…read more I am very disappointed with my experience. I was given an appointment for July 20th and rearranged my entire day to be available. While I understand that HVAC companies become extremely busy during periods of extreme heat, communication and respect for a customer's time are still essential. By approximately 1145hrs, I had not received any updates, so I reached out using the text number I was provided. I did receive a response around 1200hrs and it came from a different number simply stating that I was still on the schedule and technicians would be working until 2000hrs. The issue isn't just the long service window it's the lack of meaningful communication. By 1700hrs, I still had no estimated arrival time. If a technician were to call at 1900hrs and arrive close to 2000, it raises a legitimate question: would there really be enough time to properly inspect, diagnose, and discuss a complex HVAC issue? A thorough evaluation shouldn't feel rushed at the end of a long workday. If a company is overbooked, it's better to be honest with customers and reschedule rather than ask someone to reserve an entire day with little or no communication. Customers have jobs, families, and other responsibilities, and their time deserves the same respect as the company's schedule. I chose Canady Heating & Air because they came highly recommended, so this experience was especially disappointing. Based on my experience, I cannot recommend them. Better communication, realistic scheduling, and greater respect for customers' time would go a long way toward improving the overall service experience. Update: Immediately after this review, I received a text from the first number 1722hrs stating: "***** Canady's Heating, Air, and Plumbing: You are currently our technician's next appointment. You will receive text updates and a call or text when the technician is in route to your home. Please call the office with questions 912-756-6688 or text YES to confirm. Our working hours are: 8:00am - 8:00pm (M-F) 8:00am - 6:00pm (SAT)*****" This is a knee jerk response and there services will not be utilized.

This is a great company. They give the finest service and quickly as well. I recommend them highly…read more I have used them exclusively since they began their business.

From the owner: Reddick Heating & Air Inc is family owned and operated and offers home owners and business…read moresolutions to their indoor air comfort needs. We serve Screven, Burke, Bulloch, Jenkins & Effingham Counties. Specializing in Rheem and Bryant product line installations, our NATE certified technicians service all brands of HVAC equipment. Contact us for "Comfort, for what matters most!"

The receptionist is terrible. She is rude, condescending, unhelpful, and I could go on and on with…read morenegative words to describe this person. They installed our AC unit incorrectly in our new home and we had a year and a half worth of issues due to that. We eventually had a compressor that failed way before it should have and it turns out everything was installed incorrectly initially. They then had the gall to charge $500 for a service fee. I called up there to ask about the charges and the receptionist of course was as rude as possible. Stay as far away from this company as you can.

The technician was great - once she got out here…read more It took over two months for me, a regular customer, to get them out here to perform summer maintenance. My initial inquiry, through their website, was ignored. Then, I got an appointment by phone - weeks out - and they cancelled it the week of the appointment. The technician was great but did not have the right filter to install in our system so they have to come back... A different technician returned to install the correct filter. He was careful to explain that they had charged me too little, that the filter would be almost twice the price next year, and that this cost them $40 odd dollars. And so I have fired Byrd. I am going to find a local HVAC company that does not treat their customers as an afterthought. There are literally a hundred HVAC companies in the metro Savannah area. There is absolutely no reason to waste your time with a disorganized and unresponsive company. The owner's response on to my negative review on google was to make an untrue personal attack. You can draw your own conclusions. The owner's response below was written after the owner responded to this review on google and personally attacked me in the process.

This Company gives the worst customer service. We had a brand new AC unit installed in July 2024…read more On August 5, 2025, we came home to an alarm sounding from the control panel. I reset the alarm on the panel only for it to come back on later. All thru the night I had to get up and shut this alarm off. The next morning I contacted Dyess and a Service Tech came out and inspected. His answer was we need a new board that is located in the attic. This was a Thursday afternoon around 5:30. He was going back to the office and find out when and where a board could located. Today is September 11, and we still have no answer as to when we will get a replacement part. I have called the office number twice, one being this morning. Still no answer about the part. No one calls you back!!!!!

The company is well run. Efficient and pleasant phone calls. My tech Ben, was a wealth of knowledge…read moreand friendly and did a great job. I highly recommend Dyess for all your plumbing needs.