We called this morning after a failed attempt to change our thermostat. They were able to fit us…read morein and the technician has already been here and got us up and running and the service was professional thorough and they will be our AC people going forward. Also very reasonable only a 75 service trip fee. Others were double. Junior was our tech he was outstanding !!!! Thank you guys !!!!

I had Anthony from Gordon's heating and air to come out and give me a 2nd opinion on an older unit…read moreI was advised was loosing coolant. It turns out it is good to go still! I really appreciate the honest 2nd opinion and when it does need to be replaced these are the guys.

Very truthful. Trustworthy. Always honors his word. The communication is awesome always returns…read morecalls and txt messages. Top notch work. Highly recommend.

We have a bizarre issue with our A/C (randomly turning on and off in quick succession). Technicians…read morefrom other companies would do simple diagnostics and state that everything seemed to be OK. Jordan spent a significant amount of time testing everything from the attic components to the outside condenser, including the circuit panel in the garage. Of course, the problem did not occur during his visit, but he took extra time to diagnose the issue. His suggestion to replace the circuit breaker seems to have mitigated the problem. Jordan even called back several days later to check on our system. No other company has ever done that. Highly recommended.

The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Disappointing Experience with Canady Heating & Air…read more I am very disappointed with my experience. I was given an appointment for July 20th and rearranged my entire day to be available. While I understand that HVAC companies become extremely busy during periods of extreme heat, communication and respect for a customer's time are still essential. By approximately 1145hrs, I had not received any updates, so I reached out using the text number I was provided. I did receive a response around 1200hrs and it came from a different number simply stating that I was still on the schedule and technicians would be working until 2000hrs. The issue isn't just the long service window it's the lack of meaningful communication. By 1700hrs, I still had no estimated arrival time. If a technician were to call at 1900hrs and arrive close to 2000, it raises a legitimate question: would there really be enough time to properly inspect, diagnose, and discuss a complex HVAC issue? A thorough evaluation shouldn't feel rushed at the end of a long workday. If a company is overbooked, it's better to be honest with customers and reschedule rather than ask someone to reserve an entire day with little or no communication. Customers have jobs, families, and other responsibilities, and their time deserves the same respect as the company's schedule. I chose Canady Heating & Air because they came highly recommended, so this experience was especially disappointing. Based on my experience, I cannot recommend them. Better communication, realistic scheduling, and greater respect for customers' time would go a long way toward improving the overall service experience. Update: Immediately after this review, I received a text from the first number 1722hrs stating: "***** Canady's Heating, Air, and Plumbing: You are currently our technician's next appointment. You will receive text updates and a call or text when the technician is in route to your home. Please call the office with questions 912-756-6688 or text YES to confirm. Our working hours are: 8:00am - 8:00pm (M-F) 8:00am - 6:00pm (SAT)*****" This is a knee jerk response and there services will not be utilized.

Well over $500 for them to install a $25 part in ten minutes on a unit we purchased from them, less…read morethan a year after the previous ass raping. If you like to bend over backwards and take it up the ass, call them!!!

Our heat went out a few weeks ago & we called for service. The first time a tech came out, we were…read moretold we had a Freon leak but would have to come back the next day to tell us where the leak was, that trip was $225. The next days a different tech came and said he found the leak but someone else would have to come repair it & that second trip was $450. The next trip, trip 3, when someone was sent out to repair, we were charged $2700. We are senior citizens. a total of almost $3400. We spoke to someone in Atl that's in this business & were told we were way over charged & the integrity of this company is highly questionable.

I'm not sure the other review is accurate! I had work done and Danny was nothing but professional…read moreand efficient. The quote was competitive and completed in a timely manner. I will use him again if the need should arise.

From the owner: Call now For service read more

This company seems to be proud to be racist! They are very unprofessional and the service/quality…read moreof work is shabby at best. Do not use this company!!

The receptionist is terrible. She is rude, condescending, unhelpful, and I could go on and on with…read morenegative words to describe this person. They installed our AC unit incorrectly in our new home and we had a year and a half worth of issues due to that. We eventually had a compressor that failed way before it should have and it turns out everything was installed incorrectly initially. They then had the gall to charge $500 for a service fee. I called up there to ask about the charges and the receptionist of course was as rude as possible. Stay as far away from this company as you can.

The technician was great - once she got out here…read more It took over two months for me, a regular customer, to get them out here to perform summer maintenance. My initial inquiry, through their website, was ignored. Then, I got an appointment by phone - weeks out - and they cancelled it the week of the appointment. The technician was great but did not have the right filter to install in our system so they have to come back... A different technician returned to install the correct filter. He was careful to explain that they had charged me too little, that the filter would be almost twice the price next year, and that this cost them $40 odd dollars. And so I have fired Byrd. I am going to find a local HVAC company that does not treat their customers as an afterthought. There are literally a hundred HVAC companies in the metro Savannah area. There is absolutely no reason to waste your time with a disorganized and unresponsive company. The owner's response on to my negative review on google was to make an untrue personal attack. You can draw your own conclusions. The owner's response below was written after the owner responded to this review on google and personally attacked me in the process.