We have been using American Chem Dry for a number of years and they do a great job…read more They also did grout on the tile in our bathrooms and have cleaned cloth furniture. Outstanding job and reasonable price. During Covid, they wear masks and are very professional. High marks! Hire them, and you will not be disappointed. 5 out of 5 on a 5 scale, with 5 being the highest score!

American Chem-Dry has cleaned my very dirty rugs three times, along with my sofa the last time…read more Each time they did an excellent job. Drew did the cleaning this last time and once previously. I appreciate how hard he worked to make my rugs look so much better. I would definitely recommend American Chem-Dry.

We were very lucky to find that Doug Bulman, from Imperial Cleaning Services, Inc., was here in our…read morecondo development cleaning carpets for another resident. We needed a rug cleaned after moving furniture around. Although Doug was getting ready to leave, he agreed to stay to clean our rug. Doug was very professional and his work was excellent. The rug now looks great. I recommend his service to anyone. P. Cotton

I decided to call Doug after reading his reviews and I am glad I did. He did an excellent job of…read moregetting old stains out of our carpets and his price was more than reasonable.

Needed deep cleaning for hard surfaces in my home: all floors (slate, wood, carpet); cabinets and…read morecountertops. Meli came in with two other colleagues and cleaned for two solid hours with great results. My place was shiny-clean and smelled great. Meli is a very nice, upbeat person, who communicates well and clearly. I will hire her crew again and recommend them to others in my building.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

The stain on my carpet looks much worse after their treatment (see attached before and after photos…read more-- yes, the bad one is the after...) They refused to refund my payment. They don't have expertise in rug cleaning - the reason I hired them instead of doing it myself was because I didn't know how to clean my delicate wool rug without damaging the fibers. Turns out they don't either. It's harder to see in the photos, but they destroyed the fibers in an area much larger than the original stain. I should've known it would be trouble when they came back a second time telling me that they picked up a cleaner that "Home Depot recommended." I told them all I wanted was a refund (I could've threatened them with small claims for destroying my rug.) They refused, so here we are. 1 Star.

This company is horrible, they quoted you for lower price and billed you double when they finished…read morethe work, and started they had spent more time on it. Stay away..

7/21/17, someone called me around 1:15pm and said they are on their way after ignoring all the…read morephone calls and blowing me off on original scheduled time. They claimed they will take care of me on top of what I was promised earlier that they'll do deep cleaning for cost of regular cleaning. When the guy shows up, he wants full cost of deep cleaning and I told him that's not what I told, he makes phone call and agrees to do for cost of regular cleaning. I asked what about the comment "we'll take care of you"? and said that discount is what they are doing to take care of me. at this point, i'm fed up w/ this non-sense and decide to go along. Most of the stains are still left on carpet and they claim that's best they can do. I guess you get what you paid for. I re-hired another company which costs me double but got the job done right. Do your research and find more reputable/trustworthy company that can handle/do the job correctly.

Excellent friendly and efficient service and awesome results…read moreWe were stoked with our carpets after Stanley had worked on them. Got out some stains we thought would be with us forever (including paint) and did an amazing job on upholstery on a small armchair belonging to kids. New lease of life! Thanks so much again!

Highly recommend this company. Very friendly and easy to communicate with. Had a couch and area rug…read morecleaned and they look brand new

I just had my carpets cleaned by Max from Natures Quick Dry. AMAZING job. Even the corners were…read moreclean. AND the inside of my closet was cleaned as well!! I have a little dog who has peed, pooped and puked all over my carpet and there isn't one trace of anything left. She is actually back to "going" were she is supposed to. I highly recommend Max, he is so nice, courteous and hard working. He offered to move all the smaller pieces of furniture that I had put in my bathroom, back to where they were supposed to go. Now THAT is going above and beyond as far as I am concerned. The carpets were dried in an hour, no chemical smell, just nice and clean. I will definitely call Max again!

Bruno and John showed up on time, worked long and hard, and left my carpet looking great. It hadn't…read morebeen cleaned in years. I considered replacing but thought I'd have a professional strength cleaning done first. I'm glad I did. I'll add photos after posting. Kevin

Really good cleaning job- our rugs look almost new - very nice techs too. Aces all around!read more