We had three area rugs cleaned, and the gentleman who came out did a fantastic job! We were so impressed with the quality of his work, his professionalism, and the prompt service. A big thank you to the entire team for your excellent communication, quick response, and fast turnaround. The whole experience was seamless from start to finish. Highly recommend! read more

I dropped my rugs off about 6 or 7 months ago. I had totally forgotten about them. They called me to see if I still wanted them. Not only did they not get rid of them, they delivered them to me in another state and took a cash payment just for the rugs. No delivery fee...nothing. The two men who delivered the rugs were so kind and nice. I highly recommend this company to everyone who needs rugs cleaned and top notch customer service!! read more

First of all, my appointment was for 1130 and they did not arrive until 2 o'clock. There was no communication indicating that they would be late . They did not intend to move the chairs until I insisted. My rug looks worse than it did when they Arrived. they were here about 18 minutes. There were no dark triangles in my rug. I have tomorrow and it looks terrible. read more

See all

Arrived on time. Great job cleaning three bedroom carpets and closets. I would recommend.

Customer service is their well-earned hallmark. cleaning of sofa and oriental rug in the house are excellent. Dries in a few hours. Scheduling is easy and the voice on the phone clearly cares! read more

They did a great job, completed the work quickly, and were able to remove the odor from our tile + grout floor.

Their services were easy to schedule. How they worked and what to expect was well communicated in email prior to service date. Kind and efficient tech. Excellent pricing. Definitely will use for more cleaning. They cleaned our stair runner carpets and entire basement carpeting. read more

The technician worked hard on an off-white sofa and 2 chairs with set in stains. The results were beautiful and they looked almost brand new! read more

Rug cleaning came out beautiful. Smells great and looks great. Very nice guy, on time, and quick! read more

They did a great job. I was very impressed with their professionalism. My rugs looked almost new. read more

This guy and his machine made my horribly dirty carpet sparkle. Hector the Technician was careful and deliberate. He used some of this n that on the stains, whatever it was, it worked. Very pleased with the results is the main thing. The price was very fair and we are glad we called read more

These folks showed up on time, and worked on carpets that had an incredible amount of ground in dirt and they somehow got them clean. I sell real estate and now I have a great resource go-to for dirty carpets. Excellent service. Highly recommend. read more

Continue to use Duraclean for our upholstery and carpet cleaning. Excellent responsiveness, service, quality, and pricing. Couldn't recommend more! read more

They came on time, did a great job, and the carpet looks brand new. Loved these guys!

I hired Duraclean for a couch cleaning service. They were timely, thorough, and affordable. Highly recommend.

Great communication and quality of carpet cleaning delivered. No hidden fees; would use again!

Excellent!!! My white sofa was a mess from My dogs and constant use. Technician worked hard snd fiddled a fabulous job. Sofa looks like new !!! Fee was very reasonable. read more

I was able to schedule Duraclean to clean the carpets of my house and sectional quickly and efficiently with very upfront transparent pricing. The technician did an incredible job, very thorough. The carpets look brand new again. Would use this service again in a heartbeat. read more

Hector did an amazing job on a filthy carpet covered in dog hair!

The guys did a great job at home, got 4 different rooms to clean the carpets, all spread out across 4 different floors. Keith was extremely careful to cover all hoses to prevent any scratches on the recently painted walls. They did a good job with a wine stain in one of the carpets. I would definitely recommend these guys and would call them again in the future! read more

Called this company and asked them to come and perform a miracle. I had spilled a quart of oil based black stain on my carpet in the office. (It was an accident) after spending several hours with rags Paint thinner I called to see if these guys could come in ASAP. They were there the next day and despite making no promises because of the amount and type of spill it was when they left after about an hour of work 90% of the black was gone and what was left was hardly noticeable unless I pointed it out. Best $100 I spent. It was as close to a complete miracle as I could expect. read more

Amazing service, fantastic quality of work, reasonable price. I had Hector working at my house with 7 spaces. He was so fast, professional and responsible. The carpets after cleaning looked just like when we installed them. Will definitely recommend Duraclean Master to my friends. read more

Duraclean Master Cleaners - Carpet Cleaning Near Me - Lowell, Massachusetts

Great communication. Confirmed the appointment and the price in advance and showed up on time. The technician was professional and friendly and did a great job. Highly recommended! read more

Duraclean Master Cleaners did an amazing job cleaning our large living room rug and chairs that we inherited from our house's previous owners. With the bioclean cycle, previously existing dander and pet odor --gone! The entire team was incredible. Quick responses to our inquiry, help with unloading our rug, and then they even hand-delivered it to our house for a small additional fee. We learned about one man's brilliant and thorough process of cleaning our rug. If this hadn't worked, we would have had to purchase a new rug, which would have cost us $700+. Thank you for saving us money and keeping a well-liked rug out of the landfill. The dining chairs look like new. We loved the style choices of our previous owner, so we would have simply replaced the same fabric. Thank you for saving me from the time, effort, and expense of replacing the chair cushions. We are so impressed and grateful. read more

Great guys, came right when they said they would, and did a great job on my rugs.

Very easy to schedule an appointment. Hector came today to clean a carpeted playroom and three sets of carpet stairs in our new home. He was wonderful and did an amazing job. There were some deep stains that he was able to eliminate and the carpets looked refreshed and clean! I was able to pay with credit card at the end of the job. Thanks again Hector! read more

See all

I was reading some of the reviews of this company because I had worked for DURACLEAN for many years up until oct 2019 , I see a gentleman wondering about the integrity of the buisness and especially the owner Fred Higgins. I only step in for one reason on this review, it's because the years I did work for Fred I know how hard he tries to please each and every customer with nothing but pure honesty and integrity, no matter what , I see there's a customer who questions that honesty and integrity and I can honestly say you will only get 100% full attention from him and he will explain in detail and will listen to all your needs , trust me, right down to the nitty gritty, I'm proud to have been taught my customer service from him personally , I would not be as out going and confident as I am today if it was not for his honest sincere leadership in training , The best company I ever worked for and anyone who uses Duraclean will surely get an outstanding ,friendly hard working honest team member ready and eager to clean your home as if it were there own, I gaurantee you that , I just had to put my thoughts out there , Wishing everyone at the shop And all future and current customers a Happy New years be safe and God bless Sincerely Mark j Lennartson read more

Is this an honest business? I am not sure. "The price given for estimate is not the final price charged "per owner. remember this before hiring this company. I live out of state but have a rental property in Westford. After tenants moved out, I called to inquire about one carpet room cleaning (12x17=204 sq ft). I mentioned that tenants had a dog so I may need special treatment. The owner nicely explained over the phone that regular cleaning is usually 30 somewhat cents per sq ft and enzymes treatment is less than 20 cents per sq ft. He did the math and explained to me that it comes out to about 50 cents per sq ft for both cleaning and enzymes treatment. Since my sq fr is 204,(times that by 50 cents, it comes out to $102) he told me he can do it for $100. He also explained to me if I wanted additional treatment to prevent Capet from deep staining in the future, he can do the total for $150. I explained that I don't need fancy service right now, I'll just stick to the regular cleaning of $100. We agreed for a date and I arranged for the house back door to be left open for carpet cleaning access. When we were on the phone to make a payment after work was completed, I just double checked the amount to be $100. That's when things started to twist. He told me that he sent me work order via email and it is $150. I tried to open the email but the PDF would not open in my phone. I explained to him about our conversation and the price he gave me. His response: I don't remember. I deal with many phone calls. The price quotes is not the actual price. It's just an estimate. Furthermore, he added that his price is so cheap that he should have actually charged more. Look, I'm not arguing about the amount ($50). I'm arguing about the integrity of the business here. I felt like I was dumb played. Seriously? I take honesty and integrity very seriously, especially during the business transaction. I told him $50 will not kill me so go ahead and charge me the extra $50. I'm not sure how this $50 will benefit his business if the way he operates his company stays this way. I'm sorry to write negative review. This is my first negative review on Yelp. read more

I have never cleaned my rugs before. I know, it's gross. But when I purchased rugs from a previous owner, I needed to make sure the rugs were free of pet dander. I did my homework, and I am very happy with my experience with Fred and his crew at Duraclean. While everything wasn't perfect initially, this crew worked hard to make sure that I was completely satisfied in the end. We interacted with 3 strong and pleasant guys, and our rugs look and smell fabulously clean at a great value. Thank you for a job well-done! read more

I had my (very) large kitchen, back hall, laundry room ceramic tile floor steam cleaned today by Duraclean. It was a fabulous job done! I had contacted Fred back in August and sent pictures. He sent me a quote but I had decided to defer the job until recently. I got in touch with him. He is very quick to respond to emails and we were able to schedule an appointment. The quote from August was still valid and there were no additional surprise charges or upcharge. I was lucky enough to get the same technician that did my carpets a while back. This gentleman went to work immediately and I knew from past experience he works hard, is very meticulous and conscientious (thanks for sending him, Fred!). As I said in a previous review, when you find a company that fulfills all your checklist, keep them! I recommend Duraclean Master Cleaners read more

Responded quickly. He was able to help me figure out approx Sq feet for estimate over the phone. Tech showed up right on time, kept wirk area, water, chemicals confined and off other surfaces. Floors look really good. Would definitely recommend and will use again. read more

They did a great job on my parents carpeting and rugs. They were responsive and reliable, with fair pricing. We would hire them again!

Had Duraclean come out and Chea did a great job on our carpets. Wish we had done this prior to moving in but he worked around the furniture we didn't move and did a great job. Fast and reasonably priced; very professional. The owner Fred clearly cares about his reputation and was fast to respond and get is a quote. Will be using again. read more

Excellent service, beautifully cleaned rug and a happy customer. This was my first time getting a rug cleaned and I didn't know what to expect. I had a rug with a few stains on it and needing a good cleaning. I was really happy when they were able to remove the stains. It was an all around positive experience. read more

So happy with Duraclean - was easy to schedule to clean our couch - they did a thorough job and were a pleasure to work with! Highly recommend :) read more

The whole operation was very professional from sending out the work order to confirming the appointment to doing a FABULOUS job cleaning a couch that was well used and abused. The technician was very thorough and did an amazing job! I was thrilled with the results. read more

This is our second time dealing with Fred a Duraclean. The first was carpet cleaning at my Aunts house, and we were very happy with the outcome. Today we had them come to my house to clean our sectional and also clean the grout on our bathroom floor and shower. They arrived on time, went right to work And did an amazing job on both. Price was very reasonable. We would not hesitate to call Fred again. read more

Great service all across the way. Very recommended. They did a good job cleaning our sofa for a reasonable price

Duraclean for all your cleaning needs. Paul the technician was very polite, professional, and did an outstanding job. He can in and cleaned a 6 seat sectional and an area rug in about 3 hours and left the house as clean as he found it. The fresh clean smell was still noticeable 12 hours later when I returned home from work. The entire process was headache free. It started with a request for a quote on Yelp that was replied to very quickly, to booking, to the cleaning. Highly recommended. read more

I did not use this firm. They never returned my call - nor my web based inquiry. I'm NOT impressed