Adam cleaned a large area of tile at our house, and the results were amazing. He is very…read moreknowledgeable and reasonably priced. I wish we had done it sooner.

Spring cleaning has never been so easy! Thank you Adam. Looking forward to getting our hardwood…read morefloors done next. I'll be in touch.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

Messaged John a day in advance and him and a truck showed up earlier than expected and took care…read moreof everything!! He was beyond professional and did a great job for a very fair price. I would HIGHLY recommend this company and look forward to using them again!

Called John about removing paint and cleaning solvents from my parents' former home prior to sale,…read moreand he showed up with a truck just a few days later and took everything away for a very good price. So convenient and friendly, too!

Steve Forino Carpet Cleaning was recommended to me, and I couldn't be happier with the experience!…read more From our very first phone conversation, Steve was personable, professional, and incredibly accommodating. He was able to come out later that same day to assess the job. I had multiple levels of wall-to-wall carpeting, along with two staircases that needed cleaning, and some areas were definitely in better shape than others. Steve took the time to look everything over, explain what could be done, and provide me with a quote for the carpets. During our visit, he also mentioned that he does gutter and siding cleaning, so I asked him to take a look at my gutters as well. He provided a separate quote, and we scheduled the work. Unfortunately, I had some unexpected problems come up and had to reschedule the carpet cleaning twice. Steve was so understanding and accommodating throughout the process--never making me feel like I was inconveniencing him. In the meantime, he came out and cleaned the gutters. I only wish I had taken before-and-after pictures! The gutters came out beautifully and really brightened and refreshed the entire exterior of the house. He also cleaned the screens and the underside of the front porch roof, and the difference was incredible. It honestly looks brand new! Finally, we were able to get Steve and his assistant in to tackle the carpets, and WOW--what a difference! They were able to remove stains, bring the loft back to areas of heavier traffic, and make the carpets look and feel refreshed again. The results exceeded my expectations. I am so pleased that Steve was recommended to me. He did an excellent job, was professional and reliable, and was genuinely pleasant to work with. I would absolutely recommend Steve Forino Carpet Cleaning to anyone looking for quality work and great customer service!

We had an amazing experience with this carpet cleaning company. After years of foot traffic &…read moreraising kids, our carpets & couch had stains I never thought would come out--even after renting cleaners myself. This time was completely different. He was fast, friendly, and clearly takes pride in his work. He even disinfected everything out of the kindness of his heart while our family is going through a big surgery. Words can't even express how grateful we are! I highly recommend him.

I cannot say enough good things about Jeff and his guys! They went above and beyond to take care…read moreof what we needed removed. Even going as far as checking over the weekend. They took everything we asked them to, even moved a couple of things that weren't on their list and CLEANED UP AFTER THEMSELVES!!! On top of that, the cost was very reasonable. What more could I ask for? This company is definitely on my preferred list! I will be calling them for all our jobs! Thank you guys!!! :)

Jeff and his team opened our pool for us this spring and we cannot recommend them enough! We…read morepurchased the house this year knowing the pool hadn't been opened in a few years and was likely in rough shape, and they took care of getting it all cleaned up and opened in a timely manner. He's awesome to work with - timely, responsive, helpful, and did an incredible job. He also answered all of our questions after coming by and offered exceptional customer service. 10/10!

These guys arrived on time and were very friendly. They removed a loveseat for me so the job was…read moreeasy and straightforward. Price seemed a little steep but they worked with me which was appreciated.

Very fair pricing, quick, efficient and very nice young men who are able to get it done! They were…read moreable to empty a good portion of unused furnishings from my storage unit in record time! You got the junk, they have the muscle and the transport to make it disappear! Thank you again to Sal and Dillon(sp) good guys who do. Great Job! Highly recommended!

The store has many, many beautiful carpets. The owner shared the origins of some of the rugs that…read morecaught our eye. Happy with our selection-it looks beautiful and feels so comfortable under the feet!

DO NOT USE THIS STORE!!! Not only did he ruin a handmade rug made by my mother. He lied about it…read more The colors have bled into each other and the backing. .It had been cleaned before and was fine. I dropped off 2 hand punched rugs made by my now deceased mom in November. First they said they were not ready. Then when I called, he said only one was ready. Come next week Well he had RUINED THE OTHER ONE!! Absolutely ruined, my mother's work gone. And he Lied that it wasn't ready .. they had ruined it.. No apology offered. What does Sufism say about lying? Now all the rich colors are pastels, and areas have bled from one to the other. It also stinks of vinegar where I assume they were trying to keep the color. A corner rosette is practically scrubbed off DO NOT USE THIS SHOP . II am angry and brokenhearted., my mothers work and warmth ruined.

Breen Cleaning and Maintenance was quick to help after a stain left in my carpet from someone…read moregetting sick. Everything was clean, and no smell. Tom explained what he was doing and offered suggestions for future care. No high pressure sales, I felt it was a great price. Would recommend to anyone.