I just left the Nordstrom rack store in Vacaville. It really restored my faith in the Nordstrom…read morebrand. I was helped by a young person named Rhea, which I hope I spelled correctly. She personified classic Nordstrom values and customer service. She was kind, bubbly, and courteous. I'm sure she probably wakes up that way every day and uses her spirit to achieve and anything she does, but on this day, she represented Nordstrom and the white club experience. I grew up knowing. She explained to me I don't buy item what was the final sale and how all of the policies worked. She was warm and empathetic from beginning to end. What a profile and professional excellence. Thank you, Nordstrom for restoring my faith and great service.

I hadn't ever been to this Nordstrom Rack in Vallejo. It's across the freeway from the Vallejo…read moreoutlet mall stores. My sister has been looking for a pair of Hokas on sale and this was the second Rack location she tried. Unfortunately no luck here, but I tagged along and tried on some shoes. They have a very large selection of good designer shoes...the largest choice of Sam Edelman shoes I've seen in ages. The discounts are good, not great. I ended up choosing a pair of EVA Arizona Birkenstock sandals. At $54.95 they are $5 more than buying on Birkenstock direct website, so no savings especially as free membership allows you free shipping. However, I wasn't sure of my size for this brand so it was helpful to try several pairs out in person. The salespeople here were low key and helpful if asked for assistance. The store was large, cool, well lit and had a large selection. The store was larger than the ones I have gone to in Sacramento. I briefly looked at personal care items and they had a nice selection. Otherwise, we didn't have time to look at much else as we wanted to head home and beat the traffic. I am taking one star away for no discount on the shoes and the fact they when I got home I realized the security tag hadn't been removed at checkout . Fortunately my Dad had a bolt cutter and he took it off for me.

If you buy something from this store, it's final sale. They don't do returns - only exchanges…read morewithin 14 days. They also don't really make this known unless you're in the habit of reading the fine print on your receipts - so just be aware of that.

Can't find this brand in department stores anymore. Drove over an hour just to find out the store…read moreclosed earlier than what is posted on their website. Ridiculous.

Nice store with varied sizes. I love that they will order out of stock items, and ship them to you…read morefree of charge. Cashiers seem nice. Store is well stocked.

One of my favorite BR Factory Stores! Easy to park and shop. Plenty of clearance items but also,…read morewhat you see on the BR Factory online site, you can find it here! Service has been stellar- especially when you have style cash and they do easy online orders at the register. There are great pieces for work or casual here. I really love their timeless tanks and tees- always a variety here. Plenty of dressing rooms too to try on clothes.

Who doesn't love a good factory outlet store?!…read more I decided to make a quick stop at our local factory outlet location in Vacaville, California at the Ralph Lauren store. I will preface this by saying I wasn't completely disappointed, but I also wasn't completely thrilled. The store was absolutely clean, it just was poorly put together. It looked like they had a major sale, and everybody made a mess. Clothes on the rack were incorrectly placed, and not in the correct sections. It made shopping a little challenging. The staff was seemingly nice, but not overly available to answer questions about sizing and other color options. Underwhelming and not really worth the time to stop in is the best way to describe the experience.

I always have a great experience shopping at this location. The selections are always perfect to go…read morewith whatever shoes I'm looking to match. And the Service provided by Juju each time I visit makes life so much easier. I recommend everyone go to this location for fast efficient service with great value on high quality product. Ask for Juju if you want a one of a kind experience.

This store has a friendly staff who make us feel welcome. When we have questions or concerns, they…read morerespond quickly. I love shopping here because their clothes come in sizes that fit me perfectly, and their fashions are so simply elegant. They offer everything for 50% off throughout the entire store which saves me a lot. Extremely affordable and reasonably priced.

Love stopping in here on our way home from Lake Tahoe. Always greeted and store has a nice…read moreselection of clothing and accessories. Friendly staff, helpful. The store is always neat and clean and well stocked with sizing. Ample parking. The Vacaville outlets have so many options for those looking to shop.

The Highs: Great store, friendly staff, deeply discounted prices, and most times, there's lots to…read morechoose from. The Lows: Occasionally, the selection is not as great as I would like but most times you can find some good deals. The In-Between: I've been coming here for a couple of years now. It's not far from my house so it's convenient. When I walk in, I usually get a warm welcome. I'm a discount shopper so I love when they have 50%+ off the already reduced clearance prices. I can get a $100 coat for $30 easily. They have black shopping bags for you to carry stuff while you shop but lots of times I could really use something bigger because the deals are ubiquitous. Really like it here and I love sneaking over in between errands to see what deeply discounted gems I can snatch up. (Note: My experience is only with the men's side of the store so I can't speak to the experience of the other side.)

Amaris was amazingly helpful. I had no idea the selection of jeans stretched across so many styles…read more She was able to express them all. So much kindness and happiness. Today was a great day for sales!

This Van Heusen outlet carries men and women clothes. But the women's clothes is less than a…read morequarter of the stores merchandise. And most of those clothes are for their golf line. But since the Mister was in there shopping, I decided to browse around as well. I was pleasantly surprised I found two ankle pants on sale for $25 each. The pants had front pockets (stitched to open) with belt loops. It took quite a bit of patience though to browse through the merchandise. They display a lot of merchandise in the store. The dressing room are single rooms that are accessed by staff only. Oh...the dressing room I was in sorely need a new coat of paint. It was very drab and worn looking. Every second being in the box made me depressed and claustrophobic. The two associates working were very matter of fact though. There was only one customer in the shop when we were there. As I walked around the shop, the male associate comes up and asks "how can I help you". I told him I wasn't looking for anything in particular, just looking for now. When I walked up to the counter to ask to be let in the dressing room, before I can say anything...the gal asked "are you ready?"

I can't say enough about the customer service I receive whenever I come to this Vans Outlet. And…read moretoday was exceptional. A few months ago I got a couple pairs of some pro skate shoes and I never wore them. Recently I attempted to put a pair on and they was so tight I could hardly walk. I returned to the store and explained my problem to the store manager. He recognized the shoes I had chosen as having a tighter fit based on what the shoe was meant to be used for. "Skateboarding" I stated my case... I'm into BMX and hanging out . He came out with a couple pairs of shoes designed more for my type... "BMX and hanging out" These shoes fit much better and look good on my feet. I was impressed with his product knowledge. Now I know what I need in a Vans shoe. The Berle is a totally different design from the Denim Kyle Walker and the Trujillo shoes I had purchased. I loved those shoes they just don't fit my feet as good as these Berle's do.

Kassy was very helpful. So kind and considerate. The clearance sale was crazy. I've never purchased…read moreshirts a lower prices.

Eddie Bauer is a favorite. The store is pretty clean and pest control measures are in effect. It…read morehas plentiful dressing rooms to try on various wears. No employees were helpful but they weren't totally unfriendly either. The main part of the store has the usual casual wear that EB is known for. There is a good selection. Clearance is a hodgepodge but it is to be expected at an outlet store. The clearance was extra 60 % off but the prices that are there are the before are inflated for sure. We found some things to purchase and were satisfied. It is a place to check out and depending on the day they may have what you want.

I did an online return for a friend today and received the best customer service. I don't get the…read moregals name but we talked about the 49ers game on Thursday night. She was so helpful and friendly it's rare to come across such nice people especially in retail. I noticed the elderly lady ahead of me questioned a price. The clerk was very patient with the women and over all 10 opt of 10. The store was clean and the staff were outstanding. Good job Kohls.

I've been in our Kohls store 2 times recently for a return. Both times the employee was on the…read moreverge of being rude. I'm talking about 2 different people. In the past I've gotten really good service so I don't know what happened. Things changed since they remodeled. I don't want to shop at Kohl's anymore because of these nasty people behind the counter.

Rude people , no customers in the store and 3 employees , two very young and a grumpy old lady …read more I asked where the boy's shoes were for my son . All I got was attitude , Like I was bothering them for asking , and a rude tone telling me I was in the wrong section . Almost felt bad about leaving his old shoes on the ground in front of the store

Bought 2 pairs of shoes because I liked them. I almost didn't because the workers were not helpful…read moreor friendly and I was the only one in the store The 2 ladies were just sitting at the register when i asked them if they had another size they said if they aren't out there they don't have them . Didn't even offer to come help me look for the right size .. When I was leaving I said thank you .. and the girl said mmmm hmmm . First and last time i will be coming here