I love this store! The red headed associate in particular is always polite and willing to help! I…read morealways come here for shoes!

Employee hiding in aisles texting n playing with finger nail, avoiding helping customers. Had to…read morecontinuously track him down to ask questions or get help finding things, he acted as though he couldn't be bothered. So lazy. The store itself is nice enough, not a ton of variety though.

One of the most sad DSWs I've been to. There's barely anything in there. I saw no sales reps…read morewhatsoever nor any shoes that caught my eye. It was sad.

My first visit and probably my last. I'll be honest, I am pretty miserly when it comes to shoes. I…read moredon't really dress up much anymore, but also I prefer comfort over flash. But even the shoes I like (Skechers, etc ) seemed very expensive to me. The store has an enormous inventory and is very spacious and clean. I was a bit surprised to find relatively few seats for trying on shoes, and no measurement devices. The checkout seemed to be efficient, although my DD did the actual buying. She said it was fine. The restroom was sparking clean! Ample, free parking.

This review is not so much about the quality of work they did on my shoe but rather the overpriced…read morework they did on my shoe. For over 50 years I have had to wear a 3/4" lift on one of my shoe due to polio. So I am well familiar of the price range it costs to put this size of lift on my shoe. When they quoted me the price, I wanted to walk out on them but decided against it because I was already there and I am new to Baltimore. They knew how much other shoe repair charged and their argument for adding an additional $50 to the $100 that other places charge was their quality of work was better. No, their quality of work was not better and there is nothing special that they did that justify the 50% mark up. It was equal to other places I have gone to across the US. Their service wasn't better either as I have had quicker and just as good quality of work as they did. Dan Brothers are a rip off! They should provide fair pricing.

Took my boots that were quite old to Dan Brothers and they made them look brand new!!!…read moreThank you Dan Brothers!!!!

Warning! Do not deal with this company! They told me after buying a pair of sneakers (that did not…read morefit) to pay for shipping and they would reimburse me for the cost to sent shoes back. I sent shoes back with receipt in box. And they did not reimburse me as promised. So I called the company and the owner said they were a small company and they could not pay me back for shipping on my return. This is not what a representative told me on my initial phone call. They could have just given me the 23 dollars credit. But Nope. Now I have to warn you all that you are not dealing with a solid company. So buyer beware. Be hopeful that your shoes fit. Or you will have to cover cost for return.

Not much of a selection of shoes. Not many namebrand shoe companies. The shoes were not very…read moreorganized in the store. Need a little organization to make better selections on shoes. Also, they need to have more namebrand products in the shoe store.

Came here for a return. The line was lengthy, however, I was in here for about 10 minutes…read more The cashiers really moved the line efficiently. There was good parking and service during this last weekend before Christmas. This store not only had holiday decor but spirit as well.

I came in at the end of the night to do a return and to pick-up 2 orders. The lady at the cash…read moreregister, Towanda, was so kind and helpful. A lot of times, employees can be tired and/or annoyed at the end of a shift when a customer comes in with a ton of needs. Thankfully, she wasn't rude or unpleasant at all. I really appreciate the customer service. Thanks for being friendly.

Overall I generally have a good experience visiting here. The store is always clean and organized…read more Staff are polite and helpful and don't hound you.

Plenty of stylist shoes to choose from. I buy my children's sneakers from here regularly. Try to…read morecatch the buy one get one 50 percent off sales they have throughout the year. The only downside is that you can't get the 50 off of a pair of Nikes. I only see sizes go up to 11 in women's shoes.

This Kohl's is clutch. Had a wedding to attend and at the last minute hated what I had to wear and…read moredecided to give Kohl's a try. This isn't the first time this has happened by the way and this particular Kohl's bailed me out yet again. I like the renovations in the interior of the store as well. It's always clean and has an assortment of everything - great for gifts & they have a lot of quality clothing brands also.

Love this store as I shop here all the time for my Goddaughter's son. Just wish they had more…read moreclothing options for toddler boys like they do for girls.

Great pickup experience! On Saturday I ordered some boots and it was free for pickup here the next…read moreday. I stopped in and a nice young lady greeted me right away. Love my boots and the convenience of next day pickup. This location is a bit out of my way but it was worth driving to since closer stores didn't have the boots and I got a discount on them (online code).

Spent $90 on shoes and they broke AS I PUT THEM ON MY FEET! Stay away from this sad excuse for a…read moreshoe store. loterally writing this review instead of attending an event because i don't have shoes to wear and I can't go barefoot, I have to miss my event. I will NEVER shop at any DSW again

9.27.24 I am on the…read morefence about how I feel about this location. I have been a customer for many years. The staff are super friendly and helpful, however, they are understaffed. At my last visit in August, I waited a while before an associate assisted me with a scan to do an assessment of which type of shoes I should purchase, stability or neutral. I requested that the scan be emailed to me, but it never was. Over the last week or two, I tried calling to request it. I tried calling closer to closing thinking it would be lighter for them to assist me. The line went unanswered after many rings. This week, I decided to call at 10 a.m. this past Monday when they open. Cerise answered and put me on hold for 12 minutes. I hung up and called again. She said it was busy and got my info and said she would return my call in 15 minutes. 15 minutes came and went. It's now Friday and still no call. I even left a voicemail later this week. The automated system said calls are returned in 24 hours. Apparently that is false. I decided to go into the store at opening and finally got what I needed. Shawn, the manager, was friendly and helpful. Two recommendations I have is that they need to hire more staff and do a better job of answering the phone and returning calls. I gave them three stars because the service when I am in the store is exceptional.

I stopped in early on a Wednesday , I accepted defeat with my shoes and knew they needed an…read moreupgrade. On top of the fact I am training for a half marathon. The gal who helped me was wonderful, I used the machine and didn't feel rushed or pressured into anything. I was ended up finding a show that was fit for my feet. I have the hookah Clifton's light pink! I also splurged on the comfort insoles. I ran five miles this past Saturday and the shoes fit and feel great! I did have to size up and I wonder why I hadn't done that in the past. I suppose being a 10 is large enough to me. Great customer service, wonderful experience will be back

Every time I've visited it's usually due to a online return but the staff are always friendly…read morepatient and informative of recent deals sometimes even adjusting my online deal for the better in store deal which is definitely appreciate

I learned this brand from LDC from his Wall Street movie…read more Great selections of shoes and purses. The store is very nice and clean. I had experienced better customer service at Swarovski store. I remember buying 2 of these for my family members in February, 2019.