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    AKIRA

    4.0 (5 reviews)
    Closed 11:00 am - 8:00 pm

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    Clarks - Clarks

    Clarks

    (3 reviews)

    $$$

    Order (683178806): I bought a pair of Clarks shoes online, and wearing them just 10-12 times, the…read moreseams came apart and now I have a hole in both shoes. I wrote to their "Customer Service" 4 times, and never received a reply! What kind of customer service doesn't even answer 4 e-mails? I included pictures and nothing. Really Clarks? I will NEVER purchase a pair of their shoes again. They were supposed to be a "Quality" shoe company. They are not. Not even close. Do not buy Clarks shoes! They are crap, and over priced! If I could give a negative Star, I would.

    June 24, 2019 I purchase a pair of shoes, because they did not have my color of choice in store, I…read morewas told they could send them to my home. A week passed and July 1, 2019, I called to find out the status of my shoes, I was told that they were on the way and gave me a tracking number (this was not a correct number). July 10, 2019, still no shoes, I called and was told computer down and someone will call me the next day ( no one did not call me). July 11, I called and was told I needed to talk to manager, which was on vacation until Monday. July 15, I called and was told shoes were in warehouse and they are be shipped to there store...I asked for a refund and compensation for my wait, I was told I need to call and speak to Manager.. July 16, I called and spoke with Manager, he told me he checked and shoes was returned by UPS and that he requested that the shoes be sent to the store, he would call me when they come in. I am not happy with the customer service in tracking these shoes, I never got a straight answer from anyone. If you buy shoes from Clarks, don't have them sent to your home, you may not see them.

    Kid's Footlocker # 46573

    Kid's Footlocker # 46573

    (5 reviews)

    First off! Hats off to kids foot locker. I started in another store in the mall & got a greeting,…read morebut no help for over 10 minutes. The second I walked into kids foot locker I was greeted by Erika and she immediately asked if I needed assistance. To me that went a long way. I work in customer service & it's really the small things that "seem" like your job that you can actually exceed above what is expected. So, thank you, Erika! & sorry I didn't know my right shoe size lol

    I'm only giving two stars because my initial experience started off great, when I got to the big…read morekids section two sales reps show up from the back. One smiles and greets me the other says nothing, they go about their business as do I. I decided to take my teenage son shoe shopping, now this is no easy task! Believe me teenagers can be very indecisive so when we finally agree on a pair of tennis shoes I am eager to get them tried on, and paid for so that we can get out of the door! Now I assumed this would be an easy task because when we walked in there were no other customers. By the time my kid chooses a shoe I can't get anyone to assist me, I can hear voices in the back but after waiting 5-10 minutes I decided to go to the cash register because the young lad there was helping a couple with a return. I'm not impatient I did not mind waiting so we did. Once the young lady was done she shouted out "that's the only size I have".... me not thinking she's speaking me doesn't respond because she never even said hello so how could she be speaking to me? Come to find our she was! She then shouts out again "did you hear me? That's the only size we have!" Me being so appalled at her level of customer service just looked at her and walked back to the shoe area to see if we could find another Air Max that he liked. That shoe was a 6.5 but he needed a 7. I think my son was turned off as well because he said forgot it and we put the shoe back and left! I don't know that we will return... I mean why should we if the level of service remains mediocre? I refuse to patronize establishments who offer just okay service, or to even consider Recommending my friends or family. All in all, I will say that again the first person who greeted me was nice but it was the person at the cash register that turned me off to bad I didn't get names But that's OK because there is always an edit button and if I do then I will come back and update. Just a heads up don't expect much from the customer service! If you can do what we did and just went to Footlocker downstairs attached to House Of Hoops. I will also be leaving a review for them way better experience!

    AKIRA - accessories - Updated May 2026

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