I tried this place again. Went around 2:08 PM today and there's a young oriental man that works there that's pretty rude and very arrogant because of this employee, I will not return to this location and I will pass on that information to all my family and friends. Also, my iced coffee was supposed to have caramel and there was just a little bit at the bottom of the cup. It didn't have any caramel drizzled on the inside of the cup like it shows in the picture There was hardly any in my coffee . Horrible customer service really is my main reason for leaving this review, if I could give zero stars I would . read more

I just love it! I mean not sure how else to put it! Get the golden eagle with oatmilk, I don't know how they do it, it's caramel but it's perfect, not too sweet not too heavy! I always get the 20 oz, it looks so big but I still finish :O how!!!!!! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Universal City, Texas

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All ice, very little coffee. Not a great experience with employees either. Not worth it for the price being paid. read more

Dutch Bros Coffee - All ice, very little coffee. For the price, I feel robbed. The employees were also rude. Not a great experience. - Juice Bars & Smoothies Near Me - Universal City, Texas

The staff here is always super nice and upbeat, which I really appreciate! My only frustration is with the walk-up window process. When I stopped by, the drive-thru line was wrapped around the building (which is pretty normal for Dutch Bros), so I figured the walk-up would be quicker. Instead, I waited about 30 minutes for two drinks -- enough time for the drive-thru line to clear and fill back up again. When I checked in at the window, my order was just being started. It felt like walk-up orders were pushed to the side while drive-thru kept moving, which was pretty discouraging. I love Dutch Bros and always enjoy the drinks and friendly service, but I think it would help if walk-up orders were handled a little more efficiently. It would make the experience even better for those of us who choose that option to try and save time. read more

Tee and Rae are amazing Broistas! Always smiling and quick to make the drinks. They keep the lines moving and are so welcoming. I really appreciate the warmth so early in the morning. Keep it up Dutch! read more

Dutch Bros Coffee - Hot Kicker is my Go-To - Juice Bars & Smoothies Near Me - Universal City, Texas

Let me tell you something: the service is always great. The people are always nice. The coffee is always on par. This IS a 5 start review, but you know what, you guys made me look like a fool. My friends let me walk around with purple on my face and we couldn't figure out where it came from. I work in a tattoo shop and we make stencils with a purple ink and I thought it was from that. Cleaned myself off, went about my day. An hour later same thing! Purple on the top of my nose! I didn't even make a stencil. Looking around trying to figure it out, and I look at my cup..... you guys wrote my name down on the lid and it was coming off onto my nose every time I took a drink! I'm embarrassed, I might never come back from this. Great coffee. Thanks a lot. read more

I am so happy to have this here! I've missed my caramelizer! Feels like a little something from home. The lines were pretty long but went fairly quickly. I didn't realize that we went on opening weekend. I got my usual caramelizer and my husband got something else. Can't remember what it was but really you can't go wrong here. It's a little far for us so I don't know how often I'll make it but if you had one in Stone Oak area- I'd for sure be a regular! read more

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Coconut milk mocha so good and refreshing. This location is so personable and friendly. read more

Dutch Bros Coffee - Cocomo Father's Day sticker - Juice Bars & Smoothies Near Me - Universal City, Texas

Shoutout to Kailey, she was sweet and patient with us ( we had some people that had a lot of questions ) she was awesome and our fave experience so far. (The coffee was okay, it tastes like sugar water to me) read more

Dutch Bros Coffee - Menu (not all of these come up online) - Juice Bars & Smoothies Near Me - Universal City, Texas

"Pass that Dutch, pass that Dutch" Missy knew what she was talkin' bout! Finally made it out to @dutchbroscoffee over in Universal City (few locations) This Oregon coffee legend brought their great drinks, awesome service, and killer drive thru vibes to San Antonio earlier this year but has been in Biz since '92 #iykyk Their menu has plenty to choose from but I with some help from a staff member I went with a blended Golden Eagle (Vanilla & Caramel Breve w/ Cream & Caramel Drizzle) Most certainly one of the best blended coffee drinks I've ever had, period. And the $4 price shocked me. Figured it would double the price for as bomb this thing was. The texture and flavors we sooooo what I was craving. Wow, I see many Golden Eagles in my future. @familyaddventures went with the Caramelizar (Caramel cold brew mocha) We switched our drinks on and off and this tasted a lot like a iced caramel macchiato. Delicioso to say the least. Have you had a chance to try this spot yet? I bet you've considered it when driving by and seeing that shiny new sign. Do yourself a favor and just do it! read more

Dutch Bros Coffee - Caramelizer - Juice Bars & Smoothies Near Me - Universal City, Texas

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Best coffee ever! They have several different flavors, different milks and sugar free. Service is great and everyone is friendly! You can't go inside but drive-through is quick. They have music playing, which makes it fun! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Universal City, Texas

Ordering ahead is definitely the way to go. Dutch brothers is a laid back on the go option for the working person. I'm not a fan of the muffin tops but the drinks can be customized and there is multiple sugar free options. read more

This store has THE BEST customer service that I've experienced in for such a long, long, long long time. Of course their drinks are fantastic. Everyone knows this-- but to leave with a good feeling about anything in business, large or small and in between-- is mostly unheard of. Helpful, fun, and tailored to the individual's unique experience, 5 stars isn't enough. Thanks Ladies for making my day! read more

The line when we pulled up was at least 10 cars ahead of us. But it moved super fast and we were barely there longer than 7 minutes. It was our first visit and the staff were incredibly friendly and knowledgeable, explaining the menu to us with patience and a smile. I tried one of the Dutch sodas because it was late in the day and I didn't want coffee. I couldn't believe how light and refreshing it was! It blew my mind! I will definitely be back for another when I need something a lil different to quench my thirst! read more

Went through around 10am for two Golden Eagles. Zero line & got our drinks fast! Staff was nice, typical for Dutch Bros. I'd definitely visit this location again! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Universal City, Texas

Some of the best customer service! Ordering was super smooth. I recommend the Golden Eagle as it is my favorite. read more

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I'm reviewing coffee places right now and since my last review was a while ago, I decided to update y'all. This place slaps. Since my last review, we haven't had a single wrong drink order and we go A LOT, probably too much. Everyone has been on their game and really friendly. They are building a new Dutch Bros closer to my house, which means I might not be coming to this one any more, but who knows? Maybe I decide this one is my fave after a few trips to other DBs! Keep up the good work, y'all. You're the best! read more

I've quickly become a fan of Dutch Bros Coffee. I've figured out that a pineapple and coconut frost tastes like a nonalcoholic pina colada and I love it. This location was clean, fast, and efficient. read more

When I'm 7 cars deep at The Grind I'm usually on the road in about 7-10 minutes. When I'm 7 cars deep at Dutch Bros, it's common for me to be on the road in about 15 minutes. Last time I timed it. 18 minutes before I got my coffee. I'm not sure what is going on? Does the brewing process take longer resulting in a better coffee? Maybe I'm getting sub par coffee at the Grind because they don't take their time? I do enjoy the Dutch coffee, I just wish it came a little faster. read more

Dutch Bros Coffee is new to the SA area, and I'm so excited that so many locations are opening up (or are slated to open soon)! My husband and I visited this particular location during its soft opening and were very pleased to be greeted by a super energetic, friendly staff. We scored some free coffees during this visit (a couple small sugar-free Annihilators) and loved them so much we've been going back pretty regularly ever since. The drink menu has something for everyone, and the rewards app experience is fantastic for avid coffee drinkers who like freebies and unlocking stickers that show one's level of Dutch Bros devotion. Honestly speaking, even if the app didn't have all the fun, interactive incentives to get me back to my nearest Dutch Bros, the coffee and service definitely would. Great job, y'all! read more

Dutch Bros Coffee - Annihilator is a dream (the sugar-free option is great!) - Juice Bars & Smoothies Near Me - Universal City, Texas

Although this location can get real busy and it's a bit tough to get to since it's at a major intersection to the freeway - I can appreciate that when you do get to the drive thru, the customer service is excellent! They are always bumping the good vibes music and their employees always ask how your day is, and are always charismatic and friendly. I get in and out in less than 8 mins and am always happy with the coffee I order. Make sure to download the Dutch Bros app so you can earn rewards, pay thru your phone, and it gets you thru the drive thru pretty quickly. Also, don't forget to ask for stickers! They change every month, and it's pretty neat to see all the designs they come up with! read more

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This is my closest Dutch bros. I really love it here. The staff are incredible, and always very sweet to me, my friends and husband. My only feedback is when I get soft top and ask for extra it's like they thought I asked for light but other than that, drinks are always super good and even when it's messed up, the manager always remakes it and it comes out great! I usually get the the white coffee cookie breve iced with caramel drizzle and soft top. The parking lot is always clean. read more

Dutch Bros Coffee - White coffee cookie breve and pineapple lemonade with rebel shots - Juice Bars & Smoothies Near Me - Universal City, Texas

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I love dutch bros coffee so I was stoked when I saw there was one nearby. It was pretty busy when I came here on a Saturday so I had to wait a while for my drink but its wasn't bad. The drive through was popping so I am sure the staff was busy trying to get those orders complete. The only downside was it was a bit hard to get in and out of the parking lot due to the traffic off the main road but still worth it. I ordered the campfire cold brew to try since it is a seasonal drink. It was delicious! The chocolate drizzle and marshmallow flavoring was soooooo good but not too overwhelming. The cold brew was so smooth! It was such a good treat for a hot day of shopping. read more

Cool vibe and great coffee. I've only tried the cold brew unsweetened. I don't love the location due to the traffic around the Kitty Hawk area. It can be a pain to get in and out. I would definitely return for to try other drinks. read more

Tried this for the first time today (I've been meaning to for a while!) I was so impressed with the quality of service for a drive thru place. I ordered the fall special--pumpkin crème brulee cold brew. I don't like my coffee too sweet and this was just the right amount of sweetness. The sugar crystals on top of the cold foam were a nice touch. Loved the caramel flavors and it definitely felt like it embodied the wonderful flavors that contribute to the fall season. Looking forward to trying more drinks here! read more

Dutch Bros Coffee - Pumpkin crème brûlée cold brew - Juice Bars & Smoothies Near Me - Universal City, Texas

I thoroughly enjoy visiting this place for my morning coffee and afternoon rebel (especially the blue raspberry almond iced). Shoutout to Chloe and Kylie (I think that's how it's spelled) for always making my experience extra special with their friendly and outgoing service. Of course, kudos to the entire team for consistently delivering superb service - this remains my favorite location! read more

So happy whenever I get the chance to stop by Dutch Bros Coffee. I am such a fan of the coffee & the employees. Always greeting with a smiling face and delicious products. The breve is my go to, my husband enjoys the americano, and the hot chocolate is amazing. If I'm stopping by mid day- I get a hot chocolate over a coffee because it really is that good. They are super dog friendly & always give my girl a pup cup with a milkbone on top. By far my favorite fast coffee spot around. read more

Dutch Bros Coffee - Vanilla breve - Juice Bars & Smoothies Near Me - Universal City, Texas

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I love that Dutch Bros made it way to SA. Tried the Universal City location, while I've always knew Dutch Bros had issues with its locations and traffic, this one was in an interesting spot. Between a middle school and a driveway that is used for apartments, a soon to be car wash and a QT. Whew, first few days the traffic was crazy. Find the good times to go, mid afternoon (1-3) and late evenings(7-9). The service is amazing, all of the staff is amazing! Friendly, happy and vibrant. Though on those cold days seeing them outside, burr, give them an extra few bucks on the tip, for being such troopers. The drink menu, has a little bit ( a lot of bit) for everyone! I found a few favorites and making sure I'm trying their menu as much as possible. Ive tried the Caramelizer, Kicker, Golden Eagle, Cinnamon swirl Oat milk latte and they all have been amazing. Honestly, my favorite has been the Golden Eagle. Their app is awesome, you can use to collect Dutch Points, but also as a paying option. Plus, you get a freebie for your birthday when you sign up! I'm happy they are here, I love the coffee options, this conveniently located, but sometimes the traffic is a bit crazy, especially in those peak morning and afternoon hours. read more

Visited San Antonio so had to find a location. It was their Grand opening and everyone os friendly and smiles! Thanks SAT! read more

Dutch Bros Coffee - Green Apple - Juice Bars & Smoothies Near Me - Universal City, Texas

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5 STARS I drive thru dutch bro's twice a day. Loved them back in Oregon. Great prices and I love the employees. Fun entertaining coffee experience. Great tasting coffee. Ask for a puppuchino. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Universal City, Texas

Correction Opening day is next Friday ! and I'm counting down , till then ! yes they have one location open but come on it's kinda of drive , for now I'll wait ! read more

I'd heard about this place from several people before I decided to give it a try. My first impression was that the staff were super friendly. It was very early in the morning and they were very chipper, which is hard to be at that hour. They guided me through their menu quickly and answered my questions promptly. I left with an iced americano and a pupachino for my golden, which she thoroughly enjoyed. While the staff were super friendly, the coffee was nothing special. It was solid tasty cup, but didn't blow me out of the water in the way I was led to believe it would. That's more about managing my own expectations than anything else. It's a better option than Starbucks, but to be honest the HEB blend I make at home beats Starbucks. Its definitely a good place to stop if you're in the neighborhood, but not anything I'd drive across town for. read more

I have to give the biggest shoutout to this location. My pup is sick and I spent hours with her at the hospital and $1400 later in med bills I was able to take her home and decided to stop at Dutch because I am running on low energy and just upset about my pup being ill. When the girl at Dutch who took my order asked me about my day I vented my stress of the night and teared up, she then comped my drink and I almost broke down in tears at the kind gesture. I have been a Starbucks girl my whole life but the amount of kindness I received at this Dutch today and every other time I have come to this location has definitely made me a Dutch bros girl going forward. I will make sure to spread the word to my friends and family about the compassion and kindness of your employees. We never know what people are going through and this act of kindness truly made my day better and also gave me much needed caffeine to continue to keep an eye on my pup today. So thank you Dutch bros in UC for lifting my spirits, you now have a loyal customer and advocate. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Universal City, Texas

Dutch Bros always has great customer service and great coffee. We ditched Starbucks for Dutch Bros and as long as we have one around there's no going back. I personally am not a coffee drinker so I like the options for Dutch cocoas and my husband being a big coffee drinker loves to get different flavors of the Dutch freezes with coffee. Every single time we've been the person taking the order is always super cool and personable and I think that makes a big impact on a positive experience. read more

GREAT customer service! Coffee was accidentally spilled in my car at drive through. Dutch Bros gave me a $20 credit for my trouble. AND the drinks are superb! Snickerdoodle latte read more

Best Dutch bros in SA hands down. Went here every morning before school/work and the customer service is next level. Didn't realize how great this location was until I moved out of the area and had to go to other locations. All the workers are super friendly and will remember you by the second or third time you go there. read more

Trendy blah. I was so excited thinking I was going to get amazing Dutch koffie. Nope. No chicory up in the cup. American coffee like Starbucks coffee instead. The cold drinks had that fake flavor taste. I think Texans can tell the difference. read more

My husband goes 3 times a week and can't get enough of the frozen coffees. He's just so impressed at how much better this is over Starbucks.

This is delicious !!! Golden Eagle frost was so good.It is sorta like a milkshake. The employees are so nice also. read more

Dutch Bros Coffee - Golden Eagle - Juice Bars & Smoothies Near Me - Universal City, Texas

This location always takes for ever. Today we waited 25 min for coffee... missed our church service because we were already stuck in the line. Lesson learned. Only thing about their coffee that's consistent is that it's watered down and not good.. Lastly, they discontinued their heavy cream so that basically takes away their keto option. Used to love Dutch in WA and OR, so sad. read more