I've been going to Dutch Bros for around 8 years now because I love how customizable the drinks are and the flavors are consistently tasty. Since moving to Washington a few months ago, this has become my go-to location. The customer service here is always friendly and upbeat, and my drinks are usually made exactly how I like them. I also use the Dutch Bros app pretty often for rewards, sticker drops, and bonus point events, and this location usually still has the promotional items available if you come within the first few hours. The main downside is that this location gets BUSY very often so long lines are expected, but still doesn't offer mobile ordering ahead, which feels a little outdated.. The employees usually walk down the line to take orders early when the drive-thru gets long, but the wait can still be around 15-20 minutes from start to finish during peak times. Even walking up to order can take a while because there always seems to be a line. There was also one visit where my order somehow didn't go through in the system after an employee took it outside, so by the time I got to the window they hadn't started making it yet. I felt a little bad that I was holding up the line but thankfully, I wasn't rushing anywhere that day. The staff owned up to their mistake though and were very apologetic and handled it well by adding 2 free drinks to my app rewards account as compensation. I would say this is still a reliable location with consistently kind employees and good drinks despite the long waits. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Lacey, Washington

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I really like sweet treats, so I recommend this order if you have a sweet tooth like. very smooth with the blending and no random bits of ice. woke me up, but not as much As I hoped...not as much caffeine here in this drink ._. And that was the whole reason why I even ordered from here...so that I could stay awake throughout the night. Washington state seems to like those mini shacks for coffee shops. Super duper cute concept and I think that the size is just perfect, especially being in a busy square with other restaurants and grocery stores around. staff was very nice. Recommended drinks that would fit my liking because my first time ordering something in a very long time. they gave good descriptions on what each drink was made of so that you could make an informed decision. they also worked quick on their feet to ensure that each customer need was addressed as the line grew longer. the baristas worked just as fast, too, so I was out of there within like 5 minutes read more

Dutch Bros Coffee - Pumpkin spice creme brulee blended coffee - Coffee & Tea Near Me - Lacey, Washington

The service is always been good and prompt. They rely get through the lines quickly!!

I have been coming to this stand for 11 years and I love everyone here so much they are like family to me,but the fact that they have to be in this environment with a bee infestation and multiple employees have been stung one and one of them being all allergic and could've died. This is unacceptable for whoever is responsible for this stand needs to take care of this bee issue immediately. Knowing that someone was allergic and they could've died and the situation is still not taken care of is completely unacceptable. You have minors working here. It seems like me being a customer and caring more about your employees than you do is a real issue. It also is very dangerous for customers as well. We can't even roll down our windows, and if we do beads are flying in our windows and going into our cars. Do better!! Edit: I will change my review once the situation has been taken care of. read more

5 Stars - Highly Recommended! I had a great experience at Dutch Bros. The coffee was really good and not expensive at all. The person who took our order was very patient with us, and everyone we saw had a big smile and was super friendly. The staff had such a great attitude--it really made our day. I highly recommend this place if you want good coffee and excellent service! read more

Dutch Bros Coffee - Golden Eagle,Matcha blended - Coffee & Tea Near Me - Lacey, Washington

Left a 5 dollar tip and asked for cinnamon on my coffee.. girls behind the window were too busy talking and my drink came out with no cinnamon and was scolding hot. read more

I went to this location today I ordered a couple drinks. Everybody was super nice! The drinks on the other hand were not made correctly I didn't get any I ordered a lemonade and it was made incorrectly they even clarified with me the flavors and didn't make it right. I also ordered another lemonade but somehow got a rebel instead and it tasted nothing like the flavors I got it tasted plain. I normally get the rebel with the flavors I was gonna get the lemonade with so I know that it normally tastes good. I'm just upset that they didn't really do anything the correct way read more

I went there the other day and this blonde chick named LAUREN... made my drink. It was ABSOLUTELY DISGUSTING. It was an EASY BLENDED drink and it was watery, NO FLAVOR..... just not good. She was wearing piggy tails. Rude AS HECK!!! And her attitude doesn't fit the Dutch bros standards. I've heard a lot about the girl as well.... Not a good look for this Dutch bros and not a good fit. Do better Dutch bros. read more

I've been to a couple other Dutch Bros locations but always got the same drink since I loved it so much (Iced Annihilator) but wanted to try something different this time. I've been wanting to try the Hazelnut Truffle Mocha but wasn't sure if I wanted it iced or as a freeze drink, so I asked the barista helping me and she said "must try" as a freeze, so I did. The drink did not disappoint and the soft top added the perfect amount of creaminess! I'll definitely be back soon, especially to try the Lavender drink! Also, service was great and everyone was friendly :) read more

Dutch Bros Coffee - Hazelnut Truffle Mocha Freeze with Soft top - Coffee & Tea Near Me - Lacey, Washington

Five stars for hands down the friendliest team of people I have met since moving to the PNW a few weeks ago. The team today was amazing and really made me feel welcome. They gave me recommendations, a sticker and even asked for my name/ introduced themselves even with a busy line. Very efficient as well- they had someone with a tablet walking the line to take orders and then they confirm at the window. The only downside is that they don't have any breakfast sandwiches or savory items. The nitro cold brew annihilator was awesome. I will definitely be back! They truly made my day today. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Lacey, Washington

This is my favorite location, because I truly believe the employees go above and beyond. I know the Dutch Bros Way is to go above and beyond however, this location is nailing it, day in and out. Also, recently they have stopped asking if we want to give a tip and I believe that is a great idea for Dutch Bros overall. The tipping culture is getting out of hand and if I do tip, I prefer to tip in cash. I think asking is a bit much and I appreciate that they have stopped doing that. Overall, I will always travel to this location! read more

Great customer service. Workers were friendly and helpful. First time there, coffee was good. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Lacey, Washington

Don't know how to make a strong cup of coffee. Asked for a coffee with 2 shots and another with one shot. Employee Said she would make an Americano. Ok, whatever. I just wanted a strong cup of coffee. I got a cheap hotel tasting coffee. I heard dutch brother was good. But it's not. read more

Wonderful crew and yummy drinks! This dutch bros location is the best! Keep up the great work :-)

Great job dealing with the terrible Tumwater construction/traffic. Dutch Bros gets 5 stars. Road Construction planners get 1!! read more

It's Dutch bros...good coffee, a billion selections, friendly faces, but to durned expensive.. Like everything else. I won't dock the star for that since it's on par with competitors in that regard. So much better than charYucks.... Also, they made me a pretty sweet non dairy iced coffee on my birthday.. complimentary. Made my day. The lines are chick fil a lengths at their speed as well, so not a big deal! Super fast, yummy coffee. read more

Workers not actually working, waited over 25 minutes for 1 drink with only 2 cars ahead of us. Rude, careless and slow employees. One women just walking around and not seemly doing anything..wanted a quick stop on our road trip and it turned into a 45 minute delay because of the bad service. Won't be coming here again. Update:finally got our drinks and they don't even taste correct. So dissapointing read more

Love to go to Dutch Bros Coffee on Marvin Rd in Lacey,Wa. Great coffee and price compared to Starbucks! Regards, Rick Feldmann PS- long lines but the wait is worth it read more

They offer Military Discount, a WIDE VARIETY of flavors which can be added to your drink there (MILK OPTIONS) regular milk & non fat, soy, almond, heavy cream, half/half. There are many choices either pick what's on there standard menu or there secret menu on the web you can also create your own concoction they will be more than happy to make it for you. As always they provide excellent customer service they are the friendliest, happiest, cheerful bunch I have ever encountered maybe cause the ratio of there kind, perky personality mixed with caffeine & great coffee served here just a little humor on my part but they always at least from what I have noticed is great service in preparing your beverage to customer satisfaction & trust if your not happy they will fix it, make it over or offer you something else. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Lacey, Washington

Hands down, THE best drive-thru coffee company out there! Forget the Starbucks, if you wanna spend $5 on coffee or their other specialty drinks, you'll get your money's worth here, trust me. First timers often get the Carmelizer, but their "rebel" drinks and white coffee are amazing as well. Probably the happiest workers I've seen, always upbeat and ready to help with your order or talk about this and that while you wait. Everything I've tried at this place so far tasted amazing and gave me that much needed caffeine kickstart to get the day started. Can't beat the quality of their drinks, plus they donate over 2 million dollars a year to local communities and nonprofit organizations! Definitely my go-to! They need to open up more locations because those who been sleeping on this place need to stay woke. Keep roastin' and rockin' Dutch Bros! read more

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Drinks were delicious ! All the ladies were working super hard with only having on lane open and were all very friendly

Been coming here for yrs. It got to the point where they knew exactly what we wanted so we didn't have to do much when we pulled up. Service is always great, drinks are tasty, and it's upbeat. My type of coffee spot. We love DB! read more

The coffee is so watered down. Everyone raves about Dutch Brothers so I have tried it at least 6 times and it tastes so weak. I like a variety of coffee, mild, smooth, robust, intense - this is just...........weak. I have had better Folgers instant coffee, honestly. Super nice employees. Long lines.Fairly quick service. Decent prices. read more

Friendly and tasty! Every time I come to Washington i find my way to you! Nutty Irishman will always be my fav read more

Dutch Bros Coffee - Nutty Irishman - Coffee & Tea Near Me - Lacey, Washington

My friend who worked at dutch bros recommended me this drink and it is sooooo delicious. It's very sweet so if you're not into sweet drinks this isn't for you lol. My go-to drinks are either a medium trixie rebel blended (in photo) or a medium blue raspberry rebel blended. I will forever be a huge Dutch bros fan read more

Dutch Bros Coffee - trixie rebel blended - Coffee & Tea Near Me - Lacey, Washington

Definitely try the cocomo !! The combo of coconut and chocolate in a cold drink was amazing

I got the white mocha w almond milk. Nothing too special about it but it did taste good. My friend got the tropical tea, and I got a taste of it. It was tasty but would prefer to have a stronger tea flavor. It's called Dutch bros coffee for a reason tho haha. Definitely would come back for the latte's bc they looked tasty. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Lacey, Washington

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Doing errands and a mocha sounded great. But I did not want to make a full pit stop in a sit down coffee shop. I'm not a regular customer, but Dutch Bros. was right there. I pulled in and saw that the car line was 3 or 4 deep. Yikes!! Mistake. But a barrista came out with an iPad type device, took my order. Literally a few minutes later I was at the window with drink in hand, on my way. The mocha was pretty good too. Props for service and the mocha! read more

I love you dutch broooo, you give me lots of coffee cheaply, you have cute quirky girls who work there, and sometimes I get a sticker. I like to get the rebel drink pineapple flavor, but here's the tip get your blended drinks double blended it makes them like frostys. Super worth it read more

everyone here is SO nice and super efficient! stopped by for a quick iced tea, and the person who took my order gave me a lil ordering hack which was super cool of him. i also ordered a coffee and a pup cup. the person who made my drinks was extremely friendly and kind. i love dutch brothers and have had great experiences at pretty much every location, but this one still managed to stand out today. drink one for dale!!! read more

Dutch Bros Coffee - Aftershock black tea - Coffee & Tea Near Me - Lacey, Washington

Quick and friendly service. Glad I could finally try this famous Dutch bros coffee! Enjoyed my white chocolate mocha :) read more

Dutch Bros Coffee - Good way to start morning - Coffee & Tea Near Me - Lacey, Washington

If you're looking for good coffee in the Lacey area, look no further than Dutch Bros! Its always a must when I'm home. This little drive-thru spot is always efficient. If there's a line forming, someone will come out and take your order to speed up the wait. And I like how genuinely friendly the baristas are. You won't find friendlier ones anywhere else! In fact, the friendliness reminds me how much I miss Lacey, since you don't encounter that very often in Seattle. Dutch Bros coffee is consistently good. The Carmelizer is my typical go-to drink: smooth, tasty and not too sweet. If you're a sbux frapp fan, your life will change if you try a Carmelizer Dutch Freeze style. They blend in the right amount of ice, where it will never taste like the drink will get watered down. As much as I would love for them to expand in Seattle, I don't think the service and vibe of Dutch Bros will ever be duplicated. It is definitely a Lacey Institution that I always look forward to visiting when I am in the area. read more

Dutch Bros Coffee - Medium iced caramelizer. - Coffee & Tea Near Me - Lacey, Washington

If you like chocolate milk in your watered down coffee then this is for you. Been here 5 times to use up a gift card a coworker gave me. If it wasn't for the gift card I wouldn't be going. Was told to try a rebel will update once I try it read more

We enjoyed our drinks on an unusually hot day. It was just what we needed! They looked busy but did a great job at getting everyone in and out very quickly! read more

I love there drinks and the people who work there are awesome as well and very kind definitely one of my favorite places

Terrible customer service. The barista sat there chatting away with their friends instead of moving the line along. Meanwhile they had us sitting waiting around for at least 15 minutes. When we asked what took so long, she explained away saying it was because the customer had a complicated drink when we saw her hand away a simple ice coffee. read more

I love Dutch Bros. I've missed living near one of their stands... Their energy is amazing and such a change of pace from the coffee shop on every corner. I usually come to Dutch Bros for a black Americano but today came for a friend who'd never partaken in the experience... she chose a caramel something or other and loved it. I opted for an "Arnold Palmer" without adding any flavor. I was a bit taken aback by the sweetness but loved it nonetheless. I was really happy talking to the barista to find out that Dutch Bros is heading to Tacoma! Woot! Woot! read more

Dutch Bros Coffee - Arnold Palmer - Coffee & Tea Near Me - Lacey, Washington

If you want Dutch bros you gotta commit. I love their coffee and can make it how you want it. Always friendly, got their app to make things easier. I say you gotta commit cause there's usually a line when I go, I try to avoid it , but when you need to start your day we gonna wait. read more

Brittany, Eric and staff always give the best customer service! I always go to this Dutch Bros even when there's long lines because of the awesome service, which is hard to get nowadays! Support this place it's worth it!!! read more

parker is amazing, she made my day! amazing customer service and over attitude towards customer. much love!!