Wonderful vets, wonderful humans, wonderful compassionate care. Our four girls (now two) have…read morealways enjoyed excellent care.

The absolute best veterinarians. We have been clients for decades for our dogs, cats and horses…read more Dr. Darling and Doctor Savannah understand that these aren't just pets, they are our beloveds, and they both have turned themselves inside out for us every time. I can't say enough good things about them and their staff. We love them!

After 5+ years of entrusting Chico Creek with my dog's care ( annual appointments, all food &…read moremonthly treatments, dental care/treatment, as well as occasional illness, I called with an emergency. It was 8:30am on a Tuesday ~ my dog was refusing food & water and appeared to be in pain. I was told that there were no available appointments & I should check the internet to find someone to see her today or tomorrow. I found a great new vet ~ my 10yo dog had pancreatitis! Thank heavens I didn't consider holding off another day. 5 years, thousands of dollars, and I'm told to look on the internet when my dog was in crisis. This is NOT okay

Amazing animal hospital. Very kind and very thorough. Definitely bringing all of my dogs here.read more

Wouldn't ever go to any other vet. they have always been so nice and helpful with every one of my…read morepets. You can tell the workers there care about the animals and not just a paycheck. They are the sweetest most caring people i've ever met in a vets office. I will ALWAYS recommend this place over anywhere else. They genuinely care about what they do.

As a person who has gone to this vet office for over 30 years, I have to say how sad it is that I…read morewill NEVER go back. They are charging 30 dollars a pet for a missed appointment! EVEN IF YOU TELL THEM AS SOON AS POSSIBLE! I had a horse in the trailer on the way to the ER vet ( as they no longer have a vet that does horses) and texted them BEFORE they opened (this is their preferred method of contact) appointment was not until 4pm, they had all day to fill the spot! ITS ONLY 15 dollars at my Human dr office for missed appointments! There was no understanding whatsoever, just wanted the money AND CHARGED A FIVE DOLLAR "interest"!!!!!! unbelievable .. AND you cant even talk to a Dr the little girls upfront are running the show and its very obvious they are more interested in their phones.

At a last minute vet choice, this place may suffice. But I would never return back…read more The employees are unprofessional and the wait times are incredibly long. I once waited in the patient room for a hour (just to see the Dr) with my anxious dog. We have since switched vets and we are having a much better experience.

They helped me with my mama dog who was not producing milk! Even after my appointment they were…read moreavailable via phone calls to help me with my problems and questions. Prices are reasonable, and that says a lot because going to the vet these days is as expensive as ever! I appreciate them for being kind. I will be back!

I've been coming to Riverwood for a little over 7 months now. I had an older chihuahua and a 20…read moreyear old cat, that needed a caring, end of life facility. I can say that Dr. Sandy, and her staff went above and beyond, in helping us make these hard decisions. The care and respect for not only my family but my pets also, was phenomenal. Everyone here cares about you and your fur babies, unlike a lot of the bigger vets locally. They made a lifetime client with me!

Dr. Sandra Hazanow was the veterinarian for my dogs in San Francisco for over 25 years. I was sad…read morewhen she left to open her practice in Chico. In all those years, I found her to be highly competent and empathetic, caring not only for the needs of the animals but also sensitive to the needs of the owners. Her approach was always transparent and ethical. She always responds quickly and is generous with her time. Even though she now has a practice in Chico, she remains willing to consult with me regarding my dogs whenever I have concerns. Given the opportunity, I would gladly have her caring for my dogs again.

I live in the country , so my German Shephard and I walk the property as well as some of our…read moreneighbors orchards everyday. So he is almost always off leash given our location. One morning he ran off and I found him scavenging a carcass and before I could get to him, sure enough he got bone stuck in his throat. Fortunately it was not effecting his breathing, but he could not swallow and was clearly in great distress. I got him back home, called my Vet. They had no DR on staff until the afternoon. I then called every other Vet in my area, and they could either not see me because of being over capacity for appointments, or there was no Vet on Staff at the time. I loaded Max in the Truck, called ahead and told them we were coming. It was a long drive, 40 minutes with a dog in distress. When we arrived they got us in right away. Even though Max is a big , strong, and difficult dog, the veterinarian and staff were able to get the bone out of his throat with no sedation, no major procedure. They did not do anything extra, did not require an ultra sound of an X-Ray, and after all was said and done, it probably only cost me a little more than my regular Vet would have charged, and that was for an Emergency appointment. I know people will complain about the cost of VCA, but this is a 24 hour emergency service, and I for one am glad the community at least has this option given that extreme Vet shortage, and IMO anyone that takes on the responsibility of caring for an animal should be ready for things like this to come up. Great Experience, Thank You for helping my boy!

My mom's 16yr old Jack Russel had been experiencing seizures and could not walk in a straight line…read more We were recommended by the Country Vet in Live Oak to take our pet there immediately. When I called, I spoke to Jeannie (forgive me if I misspelled) who has the utmost pleasant phone etiquette and compassion. It was going to take 50 minutes to get to Chico, but Jeannie was able to get us an appointment by the time we arrived, which was immediately. As we arrived, our pet was napping and comfortable. We were checked in by Alina, who understood what was going on from the detailed notes left by Jeannie, and offered to come out to the car when our appointment time was ready (only about 15 minutes) to keep our pet comfortable. Once inside, our pet was breathing rapidly. Another Veterinarian (I presume, I didn't catch her name) stopped in their tracks as they were passing by and asked if we were there for emergency services due to the heavy panting, and had a look of concern. I appreciate she stopped to ask, fortunately at that time we were not. When it came time to our appointment, Jewel took our pet's vitals and showed great compassion. Dr.Sierra made her recommendation ever so gently, to which my mother and I understood and agreed. When it was time to say "see you later" to my mother's best friend, we were able to be in the room and share her last moments. Pets are not just 4-legged friends, they are family and the only family to some. The care, compassion, kindness, concern and professionalism were by far the best we have ever received. I have been to a different VCA location 15 years ago and cannot say the same as the VCA Valley Oak location. We will absolutely bring every pet we have in the future for any emergent needs. 10/10 Thank you all, sincerely, for everything

Best veterinary clinic in town. Every member of the staff is helpful and kind. My doggies adore…read morethe vets and they are receiving top notch care.

This veterinary office must be run by actual monkeys--they can't seem to figure out how to use a…read morefax machine or email. Any technology invented after 1973 appears to completely spook the office staff. Extremely frustrating when you're trying to get records transferred or prescriptions called in. Save yourself the headache and go somewhere that has joined the current century.

Unbelievable experience working with Dennis. He was quick to contact me after an initial email when…read moreI was vetting trainers, took the time to call me and explain the programs he had available and carried himself with integrity during the duration of our time working together. What sets Sierra Canine apart from other services, is the commitment to what is best for you and your dog. All the other trainers I spoke with were pushing their board and train program, which is usually a big ticket item for trainers. Dennis was open, and agreed with us when we stated our desire to work with our dog individually. He wants to train YOU the owner, so you can have tools to build a strong bond with your dog. He is clearly experienced, tailoring our obedience lessons to the characteristics of our pup and offering insights into WHY our dog is behaving a certain way. This allows us to continue our training after we finished with Dennis, and problem solve on our own with great results. Dennis is extremely passionate, fair and supportive to you and your pup. He was always available for questions outside of our training sessions and took care to walk us through everything even if we were slow to get the hang of different skills. He focuses on positive reinforcement, but is also realistic when you need to provide a correction to undesirable behaviors. This balanced training approach has our cane corso puppy thriving, and provides us with peace of mind that we can keep him safe through verbal commands. Our pup is fully off leash trained, polite on a loose leash, and can maneuver in hectic environments via heels or stays. If you need guidance with your dog, please consider working with Dennis!

Very unprofessional and uses outdated, debunked training methods. Poor communication skills and…read moreextremely arrogant.