We decided to support local woman owned small business and loved that they have stellar reviews on google. However, after dealing with this business, I'm beginning to think some of the Google reviews are fake. We are not happy with their return policy. We will not be doing business with them in the future nor do we recommend doing business directly with them. I know they are a Costco vendor. We suggest going through the Costco route if you want to proceed (with caution). If something happens and you're not happy, you can always complain to Costco (which values your business more than these people). Buyer beware : 1. We bought 2 containers of roll cote ($375 each, which was $125 more than floor&Decor. Floor&dedor has it for $250 each) when we went to return one unused bucket, they refused to take it stating that the outside of the bucket is too dirty to take in. I didn't think it was too dirty bc when we received them, it was not spotless either. The container was sealed. 2. We bought mohawk lvp planks from them, and double checked to make sure they're returnable. They confirmed that they are. However, when my husband went to return a pack we didn't use, they said they cannot accept anything less than 250 sqft. They also state any special orders are not returnable. This information was not communicated with me prior. BOTTOM LINE: do business with big names like Costco or Home Depot if you like no hassle return policy. read more

I highly recommend Dura Flooring! They were recommend by my Relator. And Juan guided me for a fast flooring I needed work on. Pedro is a very hard working installer! He worked fast but quality great work! He mostly worked by himself in the morning so he did 3/4 of the work. My husband and I were there anyway to prepare our home to be sold. Pedro was very polite and smiled the whole time. He was also very respectful! Omar was also nice and professional, who directed the install. And then went to another site. His brother oh know I forgot his name? They worked together well and did not fool around! I had Christian music on so we all worked doing our own thing. My husband and I as well. They cleaned up well. I'm a little bit of a perfectionist So the clean up wasn't hard at all. I hate hiring people and they leave a mess! Then I have to clean everything up. Makes it hard on me. So I totally recommend this company! I would like to use this company for future endeavors. Thank you! read more

Great quality product, nice showrooms and warehouse, employees and installers very professional clean expert work. Overall highly recommended place to purchase your flooring needs ask for Mr Juan Hernandez for expert help. read more

Our installers were great! They arrived right on time and worked very hard. They went the extra mile to help make sure we were pleased with the job.Our carpet is great quality for the price. It was a pleasure working with quality installers. read more

Dura Flooring is the best place for all you foooring needs. They have an extensive selection of flooring material. I was impressed by the knowledgeable staff that took the time to walk me through all of my best options. A shout out to Juan Hernandez, installation manager . He will guide you from start to finish and make sure you receive the best service. read more

Thank you, Dura flooring!!! They installed carpet at our elementary school. What a great job they did and their prices are the best. I would definitely recommend we look forward to using them again in the future. read more

Shout out to Dura flooring for their amazing work! They were very professional and clearly knew their stuff. It's hard to find a company that balances great pricing and service you can actually trust but they nailed it. I felt 100% confident having them in my home. Thanks for a great experience! read more

Dura Flooring is the go to place for home or business carpet instalations!! We have used them for many years and have worked with Manuel to quote and install- they are terrific to work with and do amazing work. We just built a new studio and had Dura Flooring do the carpet instalation. Francisco and Joaquin were excellent- professional, prompt, clean and did the job beyond expectations. We really are big fans!! Thank you Dura Flooring!!! read more

Dura Flooring - Zebra carpet in mix studio - Flooring Near Me - Commerce, California

Shout out to the staff at Dura Flooring. They made the entire process easy. I really appreciate the customer service we were given from the moment we walked into the showroom to the final walk through we received. Rey and the team were organized and thorough throughout the process. Our Floors came out amazing and couldn't be happier. The installer Hector and his team were friendly and informative on the day of the installation. Prices were fair and worth every penny spent. Thanks again, Dura Flooring! read more

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I am super pleased with Dura Flooring. I had 4 different flooring companies come out and all of them quoted me above my price point. However Dura Flooring was able to work with me. Vanessa was awesome and kind as well as Jose the project manager. And the two workmen were on time and awesome. I love my new laminate floors! read more

Absolutely thrilled with the customer service, quality, and price of the carpet I have chosen for my four bedrooms. Israel is amazing and was so patient with me over the phone, followed up, and is so sincere and transparent in his interactions. I drove over early this morning and Manny helped me until Israel arrived and he was super as well. I highly recommend Dura Flooring to anyone looking for quality flooring at a great price. I was really stressed about finding carpet in stock and they went above and beyond to help me. read more

Dura Flooring - Flooring Near Me - Commerce, California

My company has used Dura Flooring on over 13 units over the last 4 years. We have installed vinyl, tile, carpet and hardwood and they all turned out amazing and hold up well even when tenants haven't take care of it to the best of their ability. We always use Manuel, he is responsive, professional, reliable and fairly priced. read more

Dura Flooring - an empty living room - Flooring Near Me - Commerce, California

I was searching for a well-priced (aka: low price), high-quality, single plank with attached underlayment, light brown wood tone with just the right amount of texture, not too shiny, waterproof vinyl floor for a Flip house. I'd been to a number of places and hadn't found flooring that met all the criteria. While driving by, saw the Dura sign and pulled in. Kathy was super friendly, even after I read off my long list of requirements and told her not to show me anything over $1.99 (that was in March before all the manufacturers raised their prices). She happily showed me a few options that met my criteria, explained the difference (offered stock items with no re-stocking fee) and slightly cheaper flooring (which are special ordered and therefore their vendors charge restocking fee). I purchased a stock floor and trim pieces. It installed easily and looks terrific. They took back the 2 unopened boxes and gave me a credit. The entire staff was friendly and helpful. I'm already planning to purchase more flooring and can conveniently place the order with Kathy over the phone. They also have installers and I would bet, they only have the best people installing flooring and carpet for them. read more

Dura Flooring - Photo cred: InView-Media.com - Flooring Near Me - Commerce, California

Dura Flooring provides excellent and very responsive customer service and definitely stands behind their workmanship and products 100%. Mr. Juan Hernandez, who supervises the installation team, is especially wonderful in problems solving and providing superior service. We appreciate everyone at Dura Flooring, starting with the courteous people answering the phone, sales team, the billing staff and the managers. read more

I have used Dura Flooring for two large flooring projects and they provide excellent service and follow up! Reymundo Gomez has been my contact person and he has been very flexible and helpful through both processes. The most recent job (1 week ago) was done by two VERY professional and knowledgeable installers; Omar (the head installer who directed the operation) and Christian. Omar was so considerate and both of them worked so quickly that the job was done in only 2 days! Their work is top quality and they are careful to talk with the customer to make sure that we all have the same understanding. I would gladly use Dura Flooring for any flooring needs I have the in future. Their prices are fair and their installation is beautiful! read more

We had our kitchen, family room, laundry and small bath done. They were very professional and did a great job. Workmanship was excellent! We had them come back to raise a couple doors that were dragging and a threshold that came loose and they came out right away and fixed the problems. Nice company to work with. read more

An outstanding installation of our new carpet. Every seen was perfect there were no flaws. Friendly and professional installers. We are totally satisfied. read more

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I bought my floor last year and also my Son ; I can only say thank you Vanessa our floor looks amazing !!!! totally recomendable Thank you Dura flooring read more

We couldn't be more pleased with the carpet installation by Tomas and Lupe who did an excellent job. We were particularly pleased at how they finished the difficult area where the combination of an outside exit and the stairs turned 90 degrees--a much better finished look than what was done previously. Jose Serpas, the project manager, was very helpful with his knowledge of your products and the work that needed to be done to ensure an excellent result. read more

I was looking for a company for wood floor installation. I call this company Dura Flooring to have someone to give a quote so Manager came to my house. I explained to him my project. He did a measurement and also gave me a price for each item for all bedrooms that he will move it. They give you a free estimate but at the end they will give you a very expensive quote. It's not worth it to go with this company. I hire a different contractor and I got awesome job with decent price and service. read more

Eh, these folks were just ok. The salesperson took his sweet time to respond to my emails. I attempted to reach the owner (Trini); I never heard back from her. If you're too busy to respond to a client, I will take my business elsewhere. I was surprised. This is a Costco-authorized dealership for flooring. One last thing, I got the highest quote of several estimates from this company. ‍ read more

I would like to thank Dura Flooring for giving my house a new life! I can't believe how different and amazing it looks with the new flooring! Their customer service was on point from the initial appointment to the day of the work! Everyone was so kind and helpful! Highly recommend them their prices are fair and their work is exceptional! Thank you Kathy, Israel, Ricardo, Maria, and the whole crew you guys made my dream come true! read more

We've been searching for wood floors for a couple months now and just couldn't find the floors we liked. Either they were all made in China or just not the right ones. A Google search lead us to Dura Flooring off the 710 frwy. We pulled into the parking and thought we had made a mistake. The building was located in an industrial part of city of Commerce so don't let the exterior of the building turn you off. Vanessa was the young lady who helped us and we couldn't have been happier. I can't tell you how many times we were at other stores and the people were either too pushy or just bothered that you didn't know exactly what you wanted. Vanessa was amazing. . No matter how many times we looked at different wood samples or how many questions we was. She was very patient and accommodating. She was a real pleasure to work with. read more

Dura Flooring - This is only part of the flooring. We installed a huge living room, master bedroom and a big walk in closet. - Flooring Near Me - Commerce, California

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Dura worked seemlessly with our extremely strict HOA for our apartment to get plans submitted and flooring completed. Many other companies didn't have the insurance or experience dealing with this HOA but dura made it a painless process. Pricing was very fair and quality matched our expectations completely. Would definitely recommend! Thanks rey! read more

Couldn't recommend Kathy and Dura Flooring more. After inquiring with multiple flooring companies, Dura Floor was able to come in with the most competitive pricing. While there was a miscommunication on the flooring arrival date, Kathy and team rectified the situation delivered the flooring free of charge, which greatly helped us! We will definitely be returning to purchase the remainder of the flooring for our house. read more

I have to give a big shout out to Israel and Vanessa. My girlfriend and I stopped by twice since we were super indecisive on what color to go with. Israel made some great suggestions and we ultimately went with a style that he chose. He gave us a great price and we set a date for delivery. Vanessa helped us pay for the product and ultimately delivered the flooring on time. Both were great at customer service and communicative. Recommended them to our flooring installer as well who admitted that we got the best price possible, even better than what he could get at his wholesaler! Highly recommend dura flooring. read more

Over promise under deliver. They under delivered on every aspect of our job. Install will take 4 hours...THREE days later it is finally done. We will replace the sub flooring...sub flooring arrived two days late and we had to pay another trade to do it. Finish product will be covered with paper...wasn't, and so we had to buy and cover ourselves. They actually complained that we did not have our appliances installed, because they did not have to move them for the flooring. (Wouldn't it be EASIER to not move any appliances, just have a straight shot to install)?!? The estimater, Ray, does not know how to do his job. He way over promised and then was nowhere to be found when issues (which were a lot) arose. He also under counted the amount of flooring and even after ordering 20% more than he counted we were still short. Of a special order product. That has a ten day lead time. His manager, Juan, could offer no help in getting our job finished. And kept saying we wanted the work done for free. EVEN AFTER WE REFUSED TO TAKE A PARTIAL REFUND BECAUSE WE BELIEVE THAT YOU SHOULD BE PAID FOR YOUR WORK. Juan also refused to allow us to speak with the owner of the company. And then threatened to pull his guy off the job. read more

It's now been almost two years since we installed scraped wood floors in our entire home. They look as amazing today as they did the day they were installed. The installation was impeccable starting with the fact that the crew was in and out quickly; they moved all heavy furniture and appliances; and they were efficient and professional. In addition to amazing materials and installation, I would like to focus my review on the level of service and personalized experience. Trini, the owner was patient, friendly, knowledgeable, and resourceful. She was able to show us the entire spectrum of products from laminates to linoleum to the different types of wood floors. After making our product decision, Juan, the installation crew supervisor took over with scheduling and answering all our questions on logistics. Dura is highly reco read more

Dura Flooring - Flooring Near Me - Commerce, California

Dura flooring alleviated any worry I had about home renovation. We have all heard the bad or nightmare stories when people are renovating their homes.. this experience was wonderful. Ray, Oscar, Martine and Gustavo were very professional, hardworking and just nice people!! They are very customer centered and want to make sure we are comfortable and happy with the decisions and work. Martine did excellent work with the laying down the carpet on the spiral staircase (apparently the old carpeting was not laid down correctly). They were very respectful of the home and property.. as if it were their home.. I will definitely use their services again and recommend them to friends whole heartedly.. read more

Israel was extremely friendly and upbeat. He was very informative and very professional in handling our quote. He had a great attitude and was quick to answer my questions. I haven't even had a service finished yet and would recommend these guys. read more

Our family has used Dura Flooring for a couple of hardwood flooring projects, one in 2019 and another in 2020. Both projects were initiated through Costco's referral. On both occasions, we have been pleased with the quality of the work performed. The team showed up on time, took excellent care working around the house, and cleaned up the work area before finishing the project. We are delighted to have been introduced to Dura Flooring, and we look forward to working with them on our home improvement projects soon. read more

Omg! Talk about great Flooring, customer service & great prices! I recently had all carpet removed and called Dura Flooring to install my LVT. What a remarkable difference and beautiful job they did! Thank you Dura Flooring!...For making my home so beautiful! A Happy Customer read more

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I'd really give a 4.5 stars if I could. Install went way over estimated time, but I'm sure install all depends on the size of the crew they are able to send. Everyone was super great and extremely punctual! 7am on the dot and they were walking thru my door, every single day without fail. They took no breaks within my 3 week install and left anywhere between 2-2:30pm. Super hard workers. My only problem is that one transition to a bathroom was done incorrectly and by the time I saw it, it was too late to fix. The install itself was technically correct, but the transition was not put in the place that I said I wanted it. So that's the only part I'm not happy with. I spent over 8 months researching flooring companies and interviewing them along with speaking the manufacturer (once I nailed down the exact flooring I wanted). Dura is the ONLY company who came through that I didn't have to teach them how to put in my floor correctly, according to manufacturer rules. I interviewed a lot of highly rated companies who were not only willing to install incorrectly, but also told me that they don't have to listen to the manufacturer rules about the install. I'd highly suggest contacting the manufacturer once you pick out your floors and then see who knows how to put them in, before choosing someone. The others could have voided my warranty by incorrectly installing it. I'm glad Dura knows their floors! read more

Excellent quality of luxury vinyl plank flooring and professional installation with attention to detail. Kudos to Jose, Project manager and his team including Francisco. read more

I was looking for a company to install engineered or vinyl type wood flooring. I was in Commerce and had visited a couple of showrooms that I was not impressed with. Then I walked into Dura floors in Commerce. I was greeting by Isra who is a flooring expert and one of nicest guys you will ever meet. He helped me choose the perfect flooring for my project. I had old Saltillo tiles in my existing space and wanted to find a company that could lay the new flooring on top of the old tile. The guys at Dura floors did an amazing job smoothing over the uneven tiles to prep the floor for the new wood vinyl planks. They also installed molding to replace the old tile molding I had. I now have the most beautiful floors. I am so thankful to the Dura floor team. I feel so lucky I decided to walk into that showroom. Amazing people and great quality flooring!!! read more

Much appreciated Dura Flooring, couldn't be happier with everything from the customer service to the installation. Thank you, Juan Hernandez for the prompt responses and clear communication throughout. Also thank you to Oscar and his crew for their attention to detail and work. From beginning to end the whole experience was seamless and well organized. In the future I'm certainly recommending Dura Flooring to anyone looking to improve the look and feel of their homes. read more

I can not say enough great things about this company. I have used them for my rentals for over 20 years. I especially want to thank Juan Hernandez, Installation Manager. I live about an hour away from the properties and Juan has made each project extremely easy for me. He works with my tenants very well and follows up on each step of the project. Their in office customer service is also very effecient and easy to work with. Their prices a very competitive. read more

We had just purchased a condo and we're looking to replace all the floors prior to moving in. After doing some research, I came across this company and had briefly spoken with project manager Israel. They had provided the most reasonable quote so far, so I followed through with getting an on-site estimate. Israel was very honest, upfront, and friendly. He was very communicative throughout the whole project. There wasn't a time that he didn't make himself available for questions. The crew that he brought over to complete the work were excellent. I was the most of the days and I was able to observe them working. They were extremely hard working and you could see how much pride they take in their work. They wanted the end result to be as perfect as we did. And truly, the end result was better than we expected. This company was truly great to work with from the first day to the last day. I would highly recommend them for anyone looking for dependability, communication, timeliness, fairly priced, and high quality work. read more

Dura Flooring - Before - Flooring Near Me - Commerce, California

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18 years we had the same carpet and tile and it showed! We finally took the plunge. Called all the typical stores you could imagine and Costco. So Costco was not the cheapest. I'm being completely transparent. But these are the floors I've been waiting for a very long time. I was going to spend the money and get the best quality that I could budget. After meeting with several contractors we kept coming back to Dura Flooring sent by Costco. We loved their selection and quality. The salesman Jose Serpas was amazing. I've been looking at floors for a year plus...yup...indecisiveness at its best! Fear, what if I absolutely hate the floors? Sorry Jose, I made you earn it. What would it look like with lights on and with lights off? With blinds open or closed? Will my dog scratch it? What if I spill water or wine? Jose had an answer for all my concerns and lifestyle questions.... And then... I still couldn't commit.... Met with more flooring experts...Jose then mailed me full size planks so they sat in my living room and then kitchen... and we knew we'd found a reputable business. Installation was effortless! The install team was professional on time clean and extremely respectful of my property. Everyone was always responsive to all our questions from samples to financing to installation. Even sending someone out when I had a small concern that turned out to be no concern at all! I can't be happier with this company. I've found my lifetime flooring company hands down! Remember you get what you pay for.... Quality for a Lifetime. Thanks Dura Flooring Team! read more

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We had an excellent experience with Dura Flooring. They were quick with both getting us a quote and with accomplishing the work. Our experience with the whole team, Manny, Kathy and Oscar, were very pleasant - every step of the way! Highly recommend! read more