Cancel

    Open app

    Search

    Dupure

    3.5 (44 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Dupure

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

    Dupure Photos

    You might also consider

    Recommended Reviews - Dupure

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    We can't be more happier with the service we received after a year of install of the RO and soft waterloop systems. We had a service call put in and the turn around time and having the experts address the issue has been amazing. The two Jason's (Jason Sykes and Jason Vasquez) that helped us were super amazing. Have everything checked and also even just make sure everything is working properly after a year. Tested our water - making sure theres no leaks. Inspector Gadget and Spiderman you guys are amazing. TOP QUALITY SERVICE and truly feel like we are in good hands.

    Reverse osmosis with filters and space for my cleaning materials under the sink.

    See all

    1 year ago

    Business owner information

    Photo of Natalie M.

    Natalie M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Natalie M.

    Natalie M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Business owner information

    Photo of Natalie M.

    Natalie M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Natalie M.

    Natalie M.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Natalie M.

    Natalie M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Natalie M.

    Natalie M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They are horrible. Made a flood in my laundry room and office. Didn't help clean up. Took almost 2 months to remove their products.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kathryn B.
    49
    285
    1560

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve R.
    10
    43
    19

    3 years ago

    still to this day no customer service. none what so ever. hands down the worst costumer service i've ever dealt with

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C.T. B.
    0
    19
    12

    3 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Nathan M.

    Nathan M.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    8 years ago

    Business owner information

    Photo of Nathan M.

    Nathan M.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ayanna J.
    24
    58
    79

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ead F.
    0
    35
    16

    9 years ago

    Cindy the owner of Du pure Las Vegas contacted me and made things right. Thank you so much.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Me and my family love our water system..... When we fit inquired about the company they were so nice and sweet

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Cyndy D.

    Cyndy D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Dupure

    Review Highlights - Dupure

    I called the 800 number on the certificate and scheduled an appointment with Mike, our local salesman.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Green Living Water Solutions - 5-Stage Water refiner (chrome) and salt reservoir (black)

    Green Living Water Solutions

    (57 reviews)

    Northwest

    We just moved into our new property and expected people to leave flyers. We also prepared for this…read moreand made sure we had a sign on the window next to our door. Very hard to miss it. We did this because having experience as a delivery driver i would make sure to look around the door to make sure I respected the homeowner. Paul C. did not do that. He FORCED the flyer under my door and damaged the seal. Of course mad, I called the number and spoke with a very "professional" Michelle. First, when handling calls in a business, all calls should be recorded from the beginning for quality assurance. I told Michelle that the person who left a flyer damaged my door and it needs to be addressed. She said that the corporate lawyers don't care about that because it could of been anybody. Good thing I have a camera. She then told me it still didn't matter because it needs to be clear. After going in yelp, I doubt this company has corporate lawyers but I digress. As she is speaking about her past experience with flyers and that it's basically not their fault for the damages, I let her speak as how conversations should go. As soon as I try to say my part or even attempt to speak, she cuts me off every chance she gets. Great customer service. After a few minutes I told her I didn't care and that I still want to pursue on getting reimbursed for damages. She then says, I will have to start recording the call for quality assurance. Which doesn't make sense because the whole call should be recorded for assurance not just when it's convenient to you. Nonetheless I told her that I would like a call from the owner because she was unwilling to fix my issue. Also, she kept saying she was just the call service agent for the weekend. Which is funny because as soon as I said I want to speak to a supervisor she magically became a supervisor. After a few more minutes of be trying to talk and her cutting me off, I told her I would prefer a call from the owner to get this resolved. Which again, after looking at this businesses yelp, the owner on here is Michelle and the person I spoke to is... Michelle. She got my info for the other owner or for herself not to sure (which I'm assuming I'm not gonna get a callback cause she's the owner lol) she asked me who the person was that left the flyer. I told her Paul C. And she said and I quote "that makes a lot of sense! Not to sound rude but he's fairly new". I don't think Michelle fact checks because in another yelp review (1 star) she says Paul is a seasoned employee. Overall, the product might be great but the customer service is trash and the inability in their employees to have observation for homeowners hard earned property is disrespectful and unprofessional. If Michelle is the owner or just the agent on the weekends, you should consider a different profession than talking to people the way you do. I look forward to her response on this review and just ignoring the issue and just responding to defend herself. (Literally every bad review on this business). Thanks.

    This company doesn't understand what No Solicitation means. They ignore a clear sign and still…read morelitters on my porch with their flyers. If they can't follow simple instructions like that, what makes you all think they'll do what you ask them?

    H2O to GO - Logo

    H2O to GO

    (541 reviews)

    AMAZING amazing business and its people- hands down the best of Vegas, having Chris Christiansen…read morefrom the start offer our services needed and install, providing truly exceptional customer care, was truly the most professional and inspiring experience. Our water now (custom DB 3000) and under sink filtration is one of a kind, making the worst of Vegas hard water feel like a piece of Heaven! Izzy our installer is immaculate and so knowledgeable- just a wonderful experience all around! Hands down, thank you H20 to Go!!! You guys are all amazing Winners! A gift to Las Vegas, its water and people!

    Here's a cleaned-up and more polished version of your review while keeping your original tone and…read moreconcerns intact: I recently purchased a home that was built in 2022, and the water softener and whole-home filtration system were sold and installed by H2O to GO around the time the home was built. As the new owner in 2026, I'm unfamiliar with these systems and simply wanted to learn more about what I have and how to properly maintain it. I had a representative from Beazer Homes come out at no charge to walk me through the house and explain the systems I wasn't familiar with. They were fantastic and informed me that the softener system was not installed by the builder, but that it appeared to be an excellent setup, which was reassuring to hear. I then contacted H2O to GO to ask if someone could come out and explain exactly what system I have and what maintenance it requires. The representative quickly offered to schedule a service appointment for $129 plus the cost of filters, and according to their records, the last service was performed in 2023. While I wasn't necessarily looking to schedule service immediately, I was mainly hoping to get a better understanding of the system first so I could make informed decisions about future maintenance. I also asked about the warranty status because I wanted to know how much coverage remained. I was disappointed to learn that the "lifetime warranty" does not transfer to the new homeowner, especially since several other warranties associated with the home transferred smoothly and at no cost -- including the builder's warranty, the solar company's warranty, and even the security camera company's warranty. My biggest complaint is that although the representative wasn't outright rude, the entire conversation felt very curt and unfriendly, almost as though I was interrupting them. That said, I'm still hopeful that my upcoming appointment will provide more clarity about the system and help establish a positive relationship moving forward, but due to my first interaction with this company, I'm already considering replacing the system altogether. The equipment itself appears to be high quality, and I'd love to continue working with the company if the customer experience improves.

    Dupure - waterpurification - Updated May 2026

    Loading...
    Loading...
    Loading...