a minute ago New Update: After posting my review, the owner called my personal phone number to question me about why I left a review for a service I had not received. I found this extremely inappropriate and uncomfortable. I had provided my phone number because I was calling the business to inquire about their services; I did not expect that number to be used to personally confront me about a Google review. To be clear, my review was about my experience interacting with the business, the information I was given about the service, and my decision not to book based on that information. Customers should be able to provide feedback about their experience communicating with a business, including concerns about pricing and whether a service meets their needs, without being personally called and challenged by the owner. The phone call actually reinforced my decision not to patronize this business. I was already uncomfortable with the pricing and service structure, and being contacted afterward made the experience even more unpleasant. I am sharing this because other potential customers should know what happened when I simply asked questions, expressed my concerns, and decided not to book. I called to ask about the hair spa service because I was interested in booking. The service is $125, and I was told that the "hair dry" included in that price simply consists of sitting under a dryer. If I wanted my hair blow-dried, that would be an additional $60. As a Black woman with textured hair, I honestly don't feel that this is very inclusive. Sitting under a dryer with my hair loose is not going to leave my hair dry, stretched, and manageable. My hair would likely be extremely shrunken and difficult to work with afterward. I would need the blow-dry in order for my hair to actually be in a manageable state. I completely understand charging for additional services, but I don't think it's unreasonable to question a pricing structure where the standard drying method works for some hair types but doesn't provide the same practical result for others. For me, that turns a $125 service into a $185 service simply because of what my hair requires to be properly dried and manageable. I'm not writing this to bash the business or accuse anyone of intentionally discriminating against Black women. I'm sharing my perspective because I think businesses offering hair services should consider whether their services are genuinely accommodating to different hair textures. I was really interested in trying this experience, but an additional $60 just to have my hair properly dried makes me feel like the service isn't designed with women like me in mind. read more

Quality experience and service by Adé. Always a good pedicure and overall experience when I get a pedicure by her. They gave me an eye mask so I could relax this last time. (I think they could tell I was exhausted) Love them! read more

Showed up for my 9:30 appointment for a 1 hour pedicure (95 dollars btw) and did not leave until 11:30. The woman doing my toes had no idea what she was doing. She over cut my big toe, it started bleeding, and then she tried to file it down after it bled.. like????? I had to tell her to stop because I was in so much pain. The water also kept draining from the tub because she didn't have a plug. Just terrible. Literally the worst pedi of my entire life. Would not recommend. read more

This was by far one of the best pedicures I ever gotten, also the most costly (I've never spent $95 for a pedi, EVER!). I got the $75 pedi and paid $20 for extra treatment on my callous (which was much needed). They do have a $50 pedi but my feet looked horrible. An African American woman with locs did my pedicure and she did a phenomenal job. You hear me?! Phenomenal! The massage was the best I ever gotten from a nail salon. The vibes and aesthetics were nice. Also, I was a walk in. I arrived at the salon at 6:00, mind you they closed at 7:00, and they didn't turn me away (Thank God). My only complaint was the smell (it smelled like wet rags) and they had a net that wouldn't leave me alone . Seriously though. Sorry no pics because xi was enjoying my experience. read more

After a long workday, I treated myself to one of the best pedicures I've ever had! I called ahead for a 5:45pm gel pedicure appointment. Upon arriving, I was immediately drawn to the salon's modern and stylish decor--everything felt contemporary and cool, and most importantly, sanitary. Ashanti, my nail technician, was exceptional. She took her time, listened to my concerns, and was very attentive. It was so chill and enjoyable, I sat back, relaxed, and sipped on a mimosa while Ashanti meticulously worked. I've already booked my next pedicure with her for an event in September. I'm eager to try more of Duo's services, and I can't wait to share this new spot with friends! If possible, I suggest calling ahead or booking online rather than doing a walk-in appointment. read more

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I made an appointment for the wrong day. When I called to see if I could get in the next day, they said they could get me in at 4:00. I get a text message two hours prior to my appointment that said the nail tech that was going to do my service is unavailable. They had already charged my card and I asked them to refund it because they could not get me in she said not only would they charge my card, but they were going to charge me again today. I would definitely not recommend this nail salon for customer service alone , read more

Midtown Detroit has needed a beauty salon like this. Duo is modern and sleek in appearance and very clean. Additionally the pedicure and manicure chairs are super comfy so get ready to relax. I had the pleasure of getting a shellac manicure from Maria and she did an outstanding job. She took her time and was meticulous in her work. The manicure includes a collagen treatment and let me tell you that my skin has not felt this soft in years. Additionally the instruments are packaged for each client which ensures top notch hygiene. All of the staff were attentive and ensures I was having a great experience. The salon offers manicures, pedicures, facials, scalp treatments and blowouts. I will certainly be a return customer and I cannot wait to try one of their signature scalp treatments. read more

Grabbed a last minute appointment as I was in need of a pedicure and a dip soak off for my nails. I immediately was in love with the sleek and modern interior. Super clean and clearly new. The book they present their nail color options in is even fancy. Perfect vibe for the neighborhood. Giving it 3 stars as myself and my friend had a just okay pedicure experience. The technicians both seemed new to the profession and were instructing each other throughout our service. I had to request a pretty splotchy spot on my toes to be redone. At no point did the owner initiate a greeting or ask how are things going. She did eventually observe that my dip soak off wasn't going so well and took over for the nail tech but didn't get the friendly service or expertise I'd expect for the price. read more

Today I had a blow out, mani and pedi, the service was beyond what I am used to and I'm from Naples, FL. Houston and her team gave me the most pampered and relaxing afternoon. The interior is beautiful. I highly recommend booking services with this spa. Covered parking is right across the street, it's easy to access. Thank you ladies! read more

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Great experience with a hair treatment and mani pedi. Very relaxing. Excellent service. Will definitely be back.

Went to the head spa in Birmingham and had an incredible experience!!! Will definitely be back

My daughter saved up to surprise me on Mother's Day and treat me to a head spa experience. I was really excited because I have been obsessively watching videos on this experience all over the country. To say I was disappointed would be an understatement. From the moment I walked into the door I felt like an inconvenience. I sat down and had my scalp analysis. Which was neat to see. From there, I was taken to a corner with no privacy. The "bed" is like an uncomfortable pedicure chair that actually left bruises on my lower back after all was said and done. In the videos I watched, masks were put on the eye. I had a scratchy wash cloth and it fell off often. I understand one cannot remove clothing because you receive this service on a busy floor next to other guests. But after all was said and done, the back of my shirt was absolutely drenched. I had to take it off once I got in my car. My service was finished and instead of being brought back to one of the stations where the camera was to look at your hair. I was placed at a manicure table to have my hair dried. The girl who did my scalp massage i can only imagine must be new, but she also sympathized with me. When I stood up from the massage chair, her first response was, "you weren't comfortable were you?" I mean what gave it away? lol I asked about parking validation on my way out. That apparently is not a thing, so be prepared for that: overall, I would not be back to this location. The concept is incredible, but if I am going to pay $125, I would hope to have some quiet...privacy and the massage and destress of what I thought this experience was supposed to be. I definitely did not share these thoughts with my daughter she would have been crushed. But it's not worth the drive or the cost. read more

I wanted to love this spa/ salon but was not impressed. I booked a appt for a Scalp Nourish treatment and was super excited. I know the salon is newer so I will give some cushion for being new. I was shocked that for a Saturday at 11:30am I was the ONLY customer. That should have been my first sign. The person doing my treatment seemed like she had never done this before and I was understanding that they are new but for $150+ for this treatment I expected WAY higher quality service. She was having issues with the water and temperature which again, I understand things happen but for a place to be advertising and promoting this scalp service, this should have never been a issue. Instead of handling the issue my service provider kept telling me what was going on giving me a play by play which did not enhance any part of the experience. I ended up having to move chairs which I understand happens but for this to be one of the main services offered, I found it annoying. A discount or free service would have made me feel like she cared or wanted to make it right but that was not offered. I will say the massage was good but everything else kind of distracted away from the experience. I was told during the steaming scalp portion I would recieve a hand massage and that was forgotten as well. I almost would rather not know about a service I am supposed to get opposed to just brushing it under rug. I was asked if I wanted a blowout and how long my hair takes to dry. I think if you are getting a professional blowout that is $55+ it shouldn't matter how long it takes to dry? If you dont have time just say so. I was burned a few times which again told me that this was not a experienced person. I asked for a bouncy blowout and left with straight hair. I wanted to leave ASAP honestly and left her a 20% tip that was not deserved in my opinion but I didn't want to deal with being there a moment longer. Unfortunately I would not recommend Duo and would advise you to save your money and just get a shampoo at a local salon instead. I would pay maybe $40 for what I received opposed to $184+ $40 tip = $224. I have been to the top spas in the Metro Detroit area and they have given me the quality service that matches the price. read more

Got my nails done last minute!!! Love my shiny red toes!!! Thank you! I was helped quickly which I love.

I had the duo ultimate treatment with Malika today and it was amazing! The only thing I would ask for next time is an explanation of each step, but other than that, I feel relaxed and happy! read more

I went in to get a basic manicure with shellac. The owner was actually the one that did my nails and she did a fantastic job. We had a good conversation and to me it seems like the company is settling in well to the area. Hopefully I found my nail spot because there aren't a lot downtown! read more

I've been here twice, since their opening, and I enjoyed the experience both times. The first time I got a gel pedi and a gel x mani. Though the young lady that did my pedi seemed new she did a great job. My gel x was done by the owner and though I'm not used to medium/long nails I LOVED them! The second time I just got a gel mani/pedi. Though it did go over time, for me (I took my lunch break to have them done and was nervous I would be late getting back to work) but both were done well. I will say my cuticles, this time round, could've been cut a little cleaner. But I love the color and the for someone with carpal tunnel the hand massage was great! read more

I've tried this business three times. Each time the experience was worse than the previous experience. The issue comes down to them not having experienced staff. Despite the convenience of the location, I will not be returning read more

I really wanted to like this spa, because of the location, but the pricing is insane. I was charged $115 for a manicure on my natural nails, when they couldn't even get the "cat eye" effect to work. They had to put 4 coats on to attempt it, and my nails do not look good at all. Be careful, they will try to sell you on a ton of add ons and each will cost you $15-$25. It also took over 2 hours for a manicure. read more

Terrible experience. Paid $200 for the Duo Signature and basically paid to have my hair shampooed twice. I laid down in the massage chair and the girls next to me were discussing the chair's massage - I asked if mine could be turned on and they acted surprised and told me that it has been broken for a while. So for 2 hours I had two things sticking into my shoulder blades. They never asked about allergies or sensitivities or skin type prior to putting things on my face. They also falsely advertised. They said the experience came with acupuncture- it did not. They said it should have said "acupressure." I want my money back. read more