If you are looking for a shop that will be upfront, dependable, honest, and overall good people…read more.. this is your shop. I have struggled with dealerships and chain repair shops not being transparent and trying to take advantage of me. First time meeting the owner and staff I knew they were genuine and care about their work. They took the time to listen and care about my cars needs. To sum it up, great people, quality work, and fair

I had just moved to Auburn and needed brake work done on one of my vehicles; I asked one of the…read moreauto parts stores who they'd recommend. They said to try Xcelerated Auto and I did. And I could not be happier with Joe and Angel's attention to detail with everything from customer service to working on my car! Honest and true, they are my choice for all my auto needs! Don't run, drive to Xcelerated.

Took less than 20 minutes to complete the job and charged $90 for labor. OMG!…read more Other than that, no complaints about the service itself.

Good service quality work makes the customer happy thats me thank you midas I was very happy with…read moremy new tires and delighted how they back up their product I highly recommend their services

I have 4 vehicles and Eliminator Auto takes care of all of them. They do great work at a fair…read moreprice. I never go any place else!

Great group of people, always willing to help you out with whatever is wrong with your vehicle. And…read morevery well reasonably priced.

Dropped car off at 7:20 am for a tire replacement (1) appointment. By 2:00 the tire was still not…read moreon the lift. Didn't get my car until 4:30 and was hit with a surprise 3% interest for using a credit card on a $300.00 tire. This was not mentioned when appointment was made.

If I could give it no stars I would most definitely give it no stars. Last time I was at harry's…read moretires was years ago and bought snow tires for both of my cars, so figured I'll go to Harry's again as I needed snow tires and a new headlight lamp for the drivers side and oil change for my car. My husband called and told the person what I needed, he said he doesn't know if he will get the headlight lamp in time for the appointment, so my husband offered to get it himself. After making the appointment and receiving the headlight lamp in time for my appointment, we brought the car down. I then received a call from them asking me if I had the the snow tires for my car and asked if my husband said "order the snow tires" to the person he spoke to. Well, of course my husband didn't know he had to use the words "ORDER SNOW TIRES", he only said "I need snow tires". The guy told me that they had to order them as at the end of year he would have to pay a tax for any unsold tires, and doesn't replace tires after they are sold out. I told him forget the tires then and just do headlight and oil change. I received another phone from them an hour later and they told me I needed an air filter, okay so be it. I finally received my last phone call telling me my car is ready, I asked the girl how much since I am paying cash, she quoted me $255.70. When I went to pick up my car, the owner (he said he was the owner) said $265. 64 .. I said I was quoted a different price. Long story short he charged me the amount I was quoted for. The next morning going to work at 430 a.m I noticed as soon as I pulled out, that my headlight wasn't adjusted. I now inspected the front of my car and saw the bumper on the passenger side was sticking out by the headlight as well. After calling up the next day when they opened, Keith the owner told me that the headlight usually comes in already adjusted. Guess he feels women are stupid .. who knows. Instead of me taking my car back to Harry's, I brought my car to my mechanic, after purchasing snow tires on ebay and found out that Harry's didn't install my headlight lamp right and that there was a band that was broken and glued together and that is why my fender was sticking out. I cannot say for sure that Harry's did it, but I am going to assume after the experience I've had. I sure hope that they actually changed my air filter and changed my oil. Wasted $255. to that company. I do not recommend Harry's tires. Sad, they used to be a good company under the original owners, but I guess the new owners just doesn't care? AVOID AVOID AVOID at all cost AVOID!!! Take your car someplace else ..

Got me in early for a routine state inspection. Went very smoothly, and, on top of the inspection,…read morethe workers made me aware of rusting and damage to the rotors and brake pads for the front two wheels. They gave me an estimate of how much it would cost but didn't make me feel pressured to get it done right away or by them. Overall they were very honest and hardworking, trying to make it a great customer experience. The building and inside itself is a little old without any amenities for customers who are waiting for their cars, so just a heads up there.

Gave us a quote of $2,000 for brake pads and 4 new tires, which is completely unreasonable and…read moreridiculous. Went to another shop and got brake pads, tires and a vehicle inspection for $700.. these people are scamming just looking for money. It's really unfortunate.

Qualified mechanics. Steve and Kate are good people. Jason,…read morethe dipshit at the front desk is rude and ignorant. Don't go there! Lenny and Jean

Oil change they are very friendly and I got a great deal on a full synthetic oil changeread more

Great Fast & Efficient Service!!…read more Justin was very helpful & knowledgeable. I was just passing thru Auburn & they were able to accommodate Me just before they closed for the day. It was a better experience than I'm used to having back home in NYC.

Shopping for new tires on my vehicle. Found the best price…read moreat Mavis. My 4 tires had white FIRESTONE LETTERS When the tires were on and ready to go, the tires were so dirty you could hardly see the white letters. The Mgr. told me they have never cleaned the tires upon completion. Nothing says "I really don't give a shit" when spending a $1000 bucks.

i will begin when my 2023 tundra was leased, we agr to a price per month then went in 2 days later…read moreand payment was 65 dollars more a month. I showed them the agreed amount monthly via text message and after back and forth they agreed. Fit's year or a bit more things were good service wise then went in for second oil change and they charged me which is not supposed to happen but was late and wanted to get home so I paid then called. Took 2 days to return my call and then told me it would be a month before they could cut me a check to reimburse me? They did. July 2025 my truck had engine light on went in to have diagnostics done told me I had a bad turbo. Okay I said what is the timeline to have it repaired? I was told that it was a recall and Toyota USA haven't approved it yet. I understood that and was not happy but figured normal routine. I let them know that hopefully it wouldn't be to long because had a couple camping trips coming up g up with family and truck could barely pull camper. They told me I was on a list to be replaced/repaired. Had to cancel both trips and lose about 1000 dollars on reservation costs. Mid September get a call from them thinking ot was my trucks turn to be fixed, not the case it was the service department calling me to let me know that I had an engine light on? I told them yes I know, you told me I was on a list to repair. I asked if any update on where I stand on that list and basically got crickets in response. End of October got another call from service sept. thinking surely it is my turn to be repaired but nope another call to inform me that I had an engine light on? So I did not react as well this time and demanded I speak with somebody that had a clue. Talked with service manager no names yet and tried to calm me down and said we'll still running so they are dealing with ones that were already inoperabl. Not happy but understandable I guess. December rolls around and get went to dealership to ask more questions and was told recall is pending and I was on a list. Did not like this at all and told them I'm paying for a broken truck for 6 months and this is unacceptable, I chose to leave before I said something I regrette. January get a call from the sales department about ending my lease early and to come on and discuss options, i asked them do they know the background of this and I gave them a brief recap. I made an appointment thinking this may be a good thing and they may do the right thing for giving me the runaround for so long, but nope gave them a option and they said we can't help you and tried putting me in a Tacoma for the same price as the Tundra. The lease is through Toyota so I know what the buyout is and all that. Also told me to come back when lease was within a month of being paid then why did you have me come in to see what "we can do" for you? Last week I decided to call Toyota USA and wxplain to them the situatio. Toyota USA three way called the dealership and boy did everything change. My truck is being fixed as I right this review. My main issue is that they ran me around for so long and I was paying for a broken truck that had 3/4 the power it is supposed to have and with that engine warning features that the truck had will not work IE: cruise control, remote start and not to mention gas mileage went down significantl. I just feel I was taken advantage of for being patient. I work in the service field and customers should be treated better on the service side of the business as well as sales even though I know most car salespeople are trained to take advantage of customer. I hope nobod else has these issues but will do everything in my abilities to steal people away from this dealership

This is the second time we have had a situation with the Service Dept here and there won't be a…read morethird. I Scheduled an appointment for 3pm for a power steering problem and my wife arrived a half hour early, then service person tells her that they can't look at the problem with my 4 Runner (that was purchased new from this dealership) because they are back logged, and the next available time was a month out. She took time off from work to make the scheduled appt and drove 45 mins from home for nothing. Again, we tried to give Fox our Business because it is closer to home. We will go back making the 90 min drive to Hoselton Toyota in East Rochester where we never had any troubles and should have Stayed - GOOD RIDDENS -

Excellent customer service. Knowledgeable. Checked tires, fluids.... Even wiped off any…read morehandprints on hood after closing it. (I especially like this)

Great service and prices and Tom is super knowledgeable and honest. It's so satisfying knowing you…read morewill get only what is needed for repair work and it will be done correctly the first time. My girlfriend and I have been bringing our vehicles to Tom since he opened and have made it a point to let our friends and family know this is place to bring your vehicle for most any type of maintenance or repair it may need. It's been a long time since a family member owned an auto repair shop in town and since that time I've utilized several different shops with mostly mediocre results that kept me searching for an honest, down to earth, great mechanic that I've finally found at State St Auto. We will definitely continue to patronize this awesome shop.

It's been a while since I bought Hercules tires for my truck thru them. What impressed me a lot…read moreabout them, they were eager check and fill my soft tire with air. And that car's tires came with the car. That's service and that's why when I need tires, they are number one. Thank you!!

Unfortunately, the service and attitude that I got at Finger Lakes tire was very upsetting. I…read morebelieve if I had been a man, I would not have been treated the way they treated me. I will not be returning, nor will I recommend them to any of my friends or family.