Service is great!! The staff is honest and very nice. I am a definite regular for sure. You don't…read morefind many of these kinda gems for auto care anymore. You guys rock there!! Between the great prices and everything, this is a must try!!

Took less than 20 minutes to complete the job and charged $90 for labor. OMG!…read more Other than that, no complaints about the service itself.

I have 4 vehicles and Eliminator Auto takes care of all of them. They do great work at a fair…read moreprice. I never go any place else!

Great group of people, always willing to help you out with whatever is wrong with your vehicle. And…read morevery well reasonably priced.

Dropped car off at 7:20 am for a tire replacement (1) appointment. By 2:00 the tire was still not…read moreon the lift. Didn't get my car until 4:30 and was hit with a surprise 3% interest for using a credit card on a $300.00 tire. This was not mentioned when appointment was made.

If I could give it no stars I would most definitely give it no stars. Last time I was at harry's…read moretires was years ago and bought snow tires for both of my cars, so figured I'll go to Harry's again as I needed snow tires and a new headlight lamp for the drivers side and oil change for my car. My husband called and told the person what I needed, he said he doesn't know if he will get the headlight lamp in time for the appointment, so my husband offered to get it himself. After making the appointment and receiving the headlight lamp in time for my appointment, we brought the car down. I then received a call from them asking me if I had the the snow tires for my car and asked if my husband said "order the snow tires" to the person he spoke to. Well, of course my husband didn't know he had to use the words "ORDER SNOW TIRES", he only said "I need snow tires". The guy told me that they had to order them as at the end of year he would have to pay a tax for any unsold tires, and doesn't replace tires after they are sold out. I told him forget the tires then and just do headlight and oil change. I received another phone from them an hour later and they told me I needed an air filter, okay so be it. I finally received my last phone call telling me my car is ready, I asked the girl how much since I am paying cash, she quoted me $255.70. When I went to pick up my car, the owner (he said he was the owner) said $265. 64 .. I said I was quoted a different price. Long story short he charged me the amount I was quoted for. The next morning going to work at 430 a.m I noticed as soon as I pulled out, that my headlight wasn't adjusted. I now inspected the front of my car and saw the bumper on the passenger side was sticking out by the headlight as well. After calling up the next day when they opened, Keith the owner told me that the headlight usually comes in already adjusted. Guess he feels women are stupid .. who knows. Instead of me taking my car back to Harry's, I brought my car to my mechanic, after purchasing snow tires on ebay and found out that Harry's didn't install my headlight lamp right and that there was a band that was broken and glued together and that is why my fender was sticking out. I cannot say for sure that Harry's did it, but I am going to assume after the experience I've had. I sure hope that they actually changed my air filter and changed my oil. Wasted $255. to that company. I do not recommend Harry's tires. Sad, they used to be a good company under the original owners, but I guess the new owners just doesn't care? AVOID AVOID AVOID at all cost AVOID!!! Take your car someplace else ..

Got me in early for a routine state inspection. Went very smoothly, and, on top of the inspection,…read morethe workers made me aware of rusting and damage to the rotors and brake pads for the front two wheels. They gave me an estimate of how much it would cost but didn't make me feel pressured to get it done right away or by them. Overall they were very honest and hardworking, trying to make it a great customer experience. The building and inside itself is a little old without any amenities for customers who are waiting for their cars, so just a heads up there.

Gave us a quote of $2,000 for brake pads and 4 new tires, which is completely unreasonable and…read moreridiculous. Went to another shop and got brake pads, tires and a vehicle inspection for $700.. these people are scamming just looking for money. It's really unfortunate.

Qualified mechanics. Steve and Kate are good people. Jason,…read morethe dipshit at the front desk is rude and ignorant. Don't go there! Lenny and Jean

Oil change they are very friendly and I got a great deal on a full synthetic oil changeread more

Work quality is poor, customer service is sub par. Better bang for your buck someplace elseread more

If I could leave a negative star rating I would but If you live in auburn New York and hire out…read morework on you car or truck please steer clear of Mavis discount tire. Went in for 4 new tires mounted balanced and an alignment. Sunday may 17th I got 4 new tires but they couldn't align the truck ram1500 . So they sent me off with brand new tires and no alignment wearing the new $1200 set of tires. But None of that is bad compared to the scratches I noticed between the driver and driver rear door. After leaving Mavis. I went back Monday may 18th to let them know they scratched my truck pretty extensively and the not so friendly manager that wasn't even the one who was present when the truck was being worked on may 17th Sunday said "that's not from us look at all the other scratches around the truck" even though I had multiple people who had seen the truck previously to it going to Mavis confirm that they were not there. The manger told me that he's "not trying to be a jerk but I'm just speaking in reality" well in reality your advanced auto level "mechanics" scratched my truck past the clear coat... I have time stamped pictures from right after leaving Mavis that I will share as well and I told him that and he said that doesn't mean anything. THIS IS NOT HOW YOU DO BUISNESS!

This is the second time we have had a situation with the Service Dept here and there won't be a…read morethird. I Scheduled an appointment for 3pm for a power steering problem and my wife arrived a half hour early, then service person tells her that they can't look at the problem with my 4 Runner (that was purchased new from this dealership) because they are back logged, and the next available time was a month out. She took time off from work to make the scheduled appt and drove 45 mins from home for nothing. Again, we tried to give Fox our Business because it is closer to home. We will go back making the 90 min drive to Hoselton Toyota in East Rochester where we never had any troubles and should have Stayed - GOOD RIDDENS -

I had the worst experience of my life buying from fox ts. Nothing that was supposed to be done to…read morethe 2017 tacoma before pick up was done. Still a chip in windshield, never painted scratches in paint. They didn't even detail the interior...it was filthy. And this is after salesman Cody made us wait 2 weeks to pick up. Complained to sales manager who said he would pay for detail at a shop close to us. Never did! We will never again buy from them. Aggravation and disappointment that cost us over $30,000. I'll stick with Basil Toyota in lockport. Class act.

Excellent customer service. Knowledgeable. Checked tires, fluids.... Even wiped off any…read morehandprints on hood after closing it. (I especially like this)

Great service and prices and Tom is super knowledgeable and honest. It's so satisfying knowing you…read morewill get only what is needed for repair work and it will be done correctly the first time. My girlfriend and I have been bringing our vehicles to Tom since he opened and have made it a point to let our friends and family know this is place to bring your vehicle for most any type of maintenance or repair it may need. It's been a long time since a family member owned an auto repair shop in town and since that time I've utilized several different shops with mostly mediocre results that kept me searching for an honest, down to earth, great mechanic that I've finally found at State St Auto. We will definitely continue to patronize this awesome shop.