We stayed over a weekend and found this hotel very clean & quiet. I reserved a room through a…read morethird party with breakfast included. The hotel smelled good when I stepped in. During check-in I was greeted and given my room confirmation, however, it was the wrong type room. The front desk fixed it graciously in about 10 minutes. The king suite room was updated with all amenities. The only con was the door had about a weird 2 inch gap at the bottom, easily fixed by adding a sweep and small gap at the side. A handicap bar and more traction are needed in the tub. I used a towel to block the light. The room was quite dark after that and slept like a baby. I received a breakfast voucher at the front desk and enjoyed my meal. This hotel is quite large and has a pool. Lots of families with kids. Overall I had a great stay & will return.

Review of hotel only, not the restaurant. Great experience here Saturday night to Sunday. Clean…read morerooms and quiet hotel with no loud guests or slamming doors. Can't believe I slept through the night because there was no excessive noise! We didn't use the pool, but there were several guests last night and this morning enjoying that amenity. If we need a hotel nearby again, we'll stay here.

Minus Zero Stars. Home2 Suites by Hilton, Scranton, PA…read more914 Scranton Carbondale Highway As a Hilton Honors Diamond member, I have stayed in a lot of Hilton properties during 20 years. I used to take pride in choosing Hilton brands. Over the years, the standards have dropped fast. This location is a perfect example. Let's start with breakfast. The coffee is awful. Not "kind of weak." Not "could be better." Just bad. If I did not travel with my own coffee, I would be stuck with something I would not even serve at home. Now the bigger issue. Service and cleanliness are not what you expect when you pay a good price for a room. A clean room should stay clean. Rooms should be serviced the way they were for decades. Daily basics. Trash. Towels. Bathroom. Floors. Instead, guests get excuses. They blame short staffing. I blame supervision. If a hotel cannot meet basic standards, that is not a staffing problem. That is leadership letting problems slide. And when I hear staff blame other staff, it tells me the accountability is even worse. Even the basics have been cut down. The toilet paper is so thin you can read your iPad or a newspaper through it. pending upon what you use, it a joke. And the room does not smell clean. It smells like whatever perfume, cologne, cigarettes, they smoke, or strong cleaner the person used. That is not "fresh." That is covering up. The final straw is the visible neglect. If I can stand in the bathroom and see mold and cobwebs along the floorboards, that tells me the hotel is not being maintained and not being checked. This is not about "elite status." This is about being a paying customer and expecting the bare minimum: clean, maintained, and professionally managed. And yes, they still charge you full price on the way out. I will not be back.

No.internet or tv due to internet and no one offered money back or comp for it, I had to call front…read moredest to find out why tv wasnt working, they did not tell at check in

This hotel interior is lovey. The reception/lobby area had a few seats, hotel market and fireplace…read more The breakfast room has more comfy seating plus a couple of areas in the hallway. Amenities include a small arcade room that held a claw machine and a video game. The indoor pool is small but there are towels and seating. The gym, also small, has new equipment. An outdoor patio includes a fire pit and seating. All the public areas are clean and in good condition. I didn't look for a laundry, so check their website for that information. I booked through their app and a King Suite was eight dollars more than a King room. After traveling for several days I thought the extra space would be welcome . Definitely worth a few dollars more. The long entry into the room has enough space to set up the portable luggage rack. A wet bar in this space includes a fridge and microwave. The closet has a few hangers plus an extra blanket, iron and board. The bathroom is spacious. Plenty if counter space. Clean. Multi-use body wash, shampoo, conditioner and skin cream. Enough soft and absorbant towels for our one night stay. Ice bucket was located here as well. Next to the entryway is a couch, coffee table, small kitchen table, two chairs and a coffee maker. The King bed is further in the room, across from a luggage rack/bench, dresser and TV. A comfy seat, ottoman and desk area are by the window. Bed was comfortable. Heat control on the wall. Everything in the room was in good condition and clean. We could have checked in via the app, but chose to do so onsite. Receptionist was pleasant and the process quick. She told us what time breakfast was served as she handed us the key. There are a few restaurants within walking distance. The hotel market includes soft drinks and beers as well as snacks and microwaveable items. Breakfast hot items were sausage, biscuits and gravy. Oatmeal was instant packets instead of the crockpot cooked version. Cold cereals and break items as expected. Milk was available in one of two fridges. Coffee station is across from the food area with nice big take away cups, tea and cocoa. A pancake maker is near the coffee. A fireplace was burning during breakfast service. Several work station type seating is available in the middle of the room and smaller tables along the window wall. A staff member kept everything in order. Plenty of parking. Close enoigh to the highway and within quick driving distance of shopping, fuel and restaurants.

This was a typical experience for the Holiday Inn express. I found the hotel to be overly well…read moremanaged, and seemed to be clean in the lobby in the hallways. The room is very clean. I'm not a big fan of the new format of soap being in a pump in the shower, but that seems to be the direction of most hotels now it's just not a very cleanly way to provide that amenity. The breakfast was very nice was well maintained. The parking was a little difficult but overall, it wasn't too bad.

Always look forward to staying here, especially today driving six hours through a nor'easter,…read more Staff was welcoming, room was ready and clean. The bed was comfortable, the shower's hot water was good and the towels were soft. Breakfast offered plenty of options-most importantly, plenty of hot coffee for the road. Love the location as well- near the interstate. 4.5 stars

Staff was friendly and accommodating. The TV in our room wasn't working. The front desk immediately…read morewalked with us to try and fix it and when it wouldn't, moved us to a new room with no problem. The rooms were large and comfortable. The pillows were on the smaller side but still worked and were comfy. WiFi worked great and I was able to work in the lobby after check out. The fitness center had the basics and was clean and maintained.

Room was very dirty when we got there, TV didn't work and the power went out 3 times but normally…read morehotels power never goes out when there's a storm. People were very loud next to us. Great service from employees but the room was very gross.

Would not recommend!! Breakfast is supposed to start at 6am i waited until 6:20am and it still…read morewasn't out, the person that started putting it out looked like they were on drugs. Went to use the hot tub 2 days in a row and it was as cold as the pool. Only half of the tv remote works. Blankets were stained yellow and had dirt marks on it. There was a random shoe on the floor when i walked in my room. The only good thing was that they allow dogs but they dont clean the room after a dog was in there, my couch was covered in dog hair. Couldnt open my window because the screen is broken. Also stayed over a week and not once did anyone come by to clean or anything.

I'm writing this review for future reservations for Thanksgiving 2026. I have never had such a…read moredisappointing buffet in my 65 years. Cold food,people behind the tables at 2pm didn't care what the heck was going on .All items were not there( that was offered). I called the Hilton 6 times with no response.No Mimosas.The staff was cleaning up around us ( like they were closing) Very unpleasant feeling only positive was the servers ( soda,coffee etc) The dining room looked like we were at a funeral. Grandson wanted another apple cider again at 2:30 there was none available They did provide a piano player. I paid 145.00 for absolutely an embarrassing Thanksgiving for myself,Daughter and Grandson. I have never had a problem with the Hilton but this by far was the worst experience.

Even though I was barely here long enough to say that I stayed, it's time to break things down:…read more Never was charged for parking. Desk agent asked if I was parking a car in the garage next door and I said yes. After that.....poof, no charge. If you need to be in Scranton proper for any reason this place is perfectly located. Very close to the University of Scranton, Steamtown, any of the actual in town sites from The Office and right off of 81. No real issue with the room. The carpet was stained in multiple spots but aside from that, everything worked as advertised. While there are several bars/restaurants close by, I opted to stay in since I was beat from a long kayak trip and had another one the next day. The restaurant, PJ's 1910 Pub, ain't sexy, but it gets the job done. Note that the menu on the website, while close, is not accurate to what they actually serve and that's aside from the specials they offer which you can read about while waiting for the elevator in the lobby. www.pjs1910pub.com/our-menu/ www.google.com/maps/@41.4069365,-75.6628473,3a,75y,102.53h,106.1t/data=!3m7!1e1!3m5!1sCIHM0ogKEICAgIC65bKtlAE!2e10!6shttps:%2F%2Flh3.googleusercontent.com%2Fgpms-cs-s%2FAB8u6HagnZJGyLen0DpKLPxZwFB46LEzYuh1-XTMR3WqR6bwVUW2ZpuOZVSwZds6DO36nf4V0fB4b-SC6N44VU80mhmCvIgPHRXhUVFMv7SEehJN9DJNvB_KKIjAaihiAEu_089swzqVAw%3Dw900-h600-k-no-pi-16.096135953756686-ya220.9319001501209-ro0-fo100!7i13872!8i6936?entry=ttu&g_ep=EgoyMDI1MTAwOC4wIKXMDSoASAFQAw%3D%3D The burger was good enough, the fries were well seasoned and the adult libations were heavily overpriced but considering the source, none of the above was shocking. Good enough hang with the small group at the bar which consisted of a few guests and what seemed like a few locals that stop by frequently since the staff knew exactly what they were drinking as soon as they got there. At the end of the day, this place isn't new and it isn't modern but to me it more than gets the job done and commensurate to the price, I can't complain. Good Enough.

The room and bed were nice and comfortable and clean. The pool was beautiful and the views are…read moregorgeous however my one and biggest complaint is the breakfast. I was very much looking forward to a nice hot breakfast to be utterly let down by them ONLY serving WESTERN OMELETTES?? WHO decided that I either have peppers and onions in my eggs or I don't get any eggs? That is a dietary FOUL! I detest peppers and onions let alone anywhere near my eggs! My husband has a very sensitive stomach and can't not just won't but can't eat anything like that first thing in the morning... the waffles left us wanting and The sausage patties were also barely heated/cooked as they had a thin cold layer running through the ones tI was served. I must say that absolutely ruined what otherwise was a very nice stay. I still can't believe there was no alternative style of eggs available and the western omelette was seriously offered as the only morning protein egg. How many did you have to throw out because I KNOW we weren't the only guests complaining about this? Your losses in breakfast alone on western omelette day must be staggering all because of one person's whim to ruin people's stay from just this selfish, brainless choice alone... since breakfast is included and a big part of our decision regarding where we stay I must have my rating reflect strongly in this respect and sorry to say it's not good when you severely limit my breakfast choices to a controversial choice that's not very well liked and only ordered by a specific crowd of diners.

This hotel was slightly above average for my stay From…read moreoffice staff was a 12/10 when checking me in One Greta thing is they don't lock the thermostat so if you like it cold to sleep like ai do you can crank it down to 45 degrees Water pressure in the shower was a 8/10 Sink water pressure was a 5/10 Pillows were a 4/10 It's not a bad place Just your average Hampton I

Went to comfort suites for anniversary had a amazing time the staff was very receptive very nice…read moreand polite room was very nice clean

Stayed here recently on a mini-vacation to see the Yankees AAA team play a midweek matinee. The…read moreprice was right, under $100 per night. Check-in was easy. Then the fun started. I got to my room and found it located right next door to the elevator. Strike 1. I asked for a different room. I go into the room and am overwhelmed by the smell of smoke. Obviously, the previous occupant ignored the no-smoking rule. Strike 2. Finally, room 3 was ok. It was fairly large, had a good A/C unit that kept the room cool in warm weather, and had a decent sized refrigerator, which I put to good use. The bed was comfortable & the large screen TV had enough channels to fall asleep to. The bathroom was clean and it had a large shower stall. And it was just over a mile to the ballpark. Breakfast left much to be desired. There was 1 egg selection with 1 pork selection for hot food. No breakfast potatoes. They also had stale & small bagels, along with bread & some pastry items. Not very tasty. All in all, not a bad experience, but with just a little effort on their part, it could have been a lot better.

I agree with the 3.5 for a hotel in general, and I'd probably consider it a 4 in terms of budget…read morehotels in general. For a cheap-ish hotel, it's a good value. It had a fitness room which is a rarity in two star hotels (why I picked it) and the price was lower than you'd pay for a 3 star. The front desk staff was friendly. The free breakfast was basic but nice. I went with packaged yogurt and fruit plus coffee and instant oatmeal. Pretty decent. The room was small and had a musty odor. Sheets were wrinkled. As others have mentioned, it's hard finding the entrance to the hotel from the street. The walls do seem a bit on the thin side, but I slept fine regardless. The hotel seemed safe but some other guest behavior left me scratching my head. (Passing the breakfast nook late morning, I spotted a family eating there barefoot....so not the classiest clientele) Location is pretty good, close to plenty of the shops and attractions in Dickson City. I came here while visiting family. I wouldn't be excited at the prospect of coming back here necessarily, but I would consider it.

I thought it was a cool place tried getting a room there but the manager John wanted to go and say…read more me and my friend were smoking weed on the property which cause us to get banned there it was a nice place till it lasted already miss it wish they can give us another chance but aw well

We stay in Clarks Summit a couple of times a year and have stayed at the Best Western Plus and the…read moreHampton Inn. This time we tried the Spark. My husband thinks Spark is the best of what's available, although he agrees with me and other guests that part of its appeal is its newness. The other two are old although refurbished not too, too long ago. How it holds up remains to be seen. The room was comfortable except for the lack of a desk chair-- it only had a padded stool with no back. And the easy chair was not very comfortable. The bed was very comfortable. The breakfast was adequate -- about all it didn't have was the almost ubiquitous eggs/sausage/potatoes in chafing dishes. The room was cramped, though, and would be unpleasant if many guests were getting breakfast at the same time. Overall, the Spark is has a cheerful and welcoming vibe. It was very clean and provided all the normal basics.

Good prices if you are looking for a comfortable bed with a bathroom. But it also feels dated and…read moreit smells a bit off in the lobby and halls. No frills. Fine if you simply need a convenient place to spend the night.