I hired City Renovations & Remodeling for a bathroom remodel last summer 2020. Michael Wiggs,…read moreowner/project manager, was assigned to my project and he was/is extremely unprofessional, nothing was on time, disrespectful behavior towards myself during disagreements and provided horrible customer service throughout the entire project. I would not highly recommend working with him and in fact if you've already received services from him please seek legal counsel. The contract I signed stated that this business is LICENSED, BONDED and INSURED in DC, which it is not. The license provided on my contract expired in 2006 per DCRA website. This inaccurate information is fraud. Michael Wiggs consistently reneged on many of the contract terms which were previously negotiated at the time I signed the contract. My contract was signed May 15,2020. The contract stated the projected start date was June 22, 2020. Work did not begin until August 10th and a new contract was not created. In addition, the contract's projected duration of the project was 2 weeks, weather permitting. My project was not completed until November 11th (4 months for a small bathroom remodel). In my opinion this was due to Mr. Wiggs poor project management. The first 6 weeks of the project I was out of my Condo because this is my only bathroom and the financial hardships placed on me at a time when COVID-19 was shutting down the DC area put a ton of stress on me. I was paying for living arrangements I could not utilize and I did not budget to be gone for the amount of time I had to be. I never received any compensation for this failure of Michael Wiggs to maintain the project timeline. When I returned to my unit I only had a toilet. There was no vanity, sink, or shower installed. One of my allotments was pocketed without a service or product being given. The contract mapped out 6 disbursements of money. However, once the project was almost half way through I was told by my contractor they could only withdraw 2 times from my loan and we needed to withdraw asap before my money was gone. Lastly, in the contract under "items not included" permit cost was stated, but within my line items permit was listed at a cost of $0. I eventually had to have DCRA close out my permits because he refused to close them out. There was always consistent miscommunication and lack of accountability from Michael Wiggs business, every issue was met with contempt instead of trying to find a solution. After all of this occurred, Michael Wiggs attempted to bully me by having a lawyer, Perry L. Foreman Jr., reach out to me to settle in the amount of $1,080.77 or they would move to sue me to obtain what they believe is what they are owed. Please understand as a consumer an unlicensed business cannot sue you in a jurisdiction that they aren't licensed. That's literally the purpose of the license so that the business can be protected by local laws. I did not give in to this tactic and instead I reached out to DCRA and the Consumer Protection Agency. Both of these local government offices have been extremely disappointing because they act as if they can't take action on the exact situations they were established to perform. The intentions of this review are to make all consumers aware of his business practices, understand local government offices will not be of any assistance and the best way to resolve these issues is to not get involved with them. When looking for a contractor please contact a property management company for a referral or obtain a referral from a trusted family member/friend. Make sure to obtain a business license, business insurance and scope of work from all contractors.

City remodeled my kitchen, removed one wall and a half wall. I now have an open concept that's…read morewonderful. They also remodeled 2 bathrooms creating a new shower in the master bathroom. They painted the whole house and and repaired a part of the foundation that had been destroyed during the recent earthquake. The quality of the work was fantastic and I have no complaints. Mike is very good at design and I was able to implement some design elements that I would never have considered without his help. I highly recommend this company for high end home renovations.

We just had a great experience with a home improvement company, which as you know isn't always the…read morecase these days. We needed our deck refurbished. They did an excellent job, finished under budget and ahead of time, cleaned up after themselves, and even helped us move our deck furniture back. I would hire these guys again in a heartbeat. The name is Alpha Remodeling and Construction. The head of our crew was Samuel. He's a really good guy, honest, and easy to deal with.

Alpha Remodeling is a company that prides itself on the best quality work. We have been using them…read morefor many years and they have not failed on expectation of services. They are professional and trustworthy and will give you the best service.

A qualified professional contractor who is trustworthy and knows his 'stuff. He has reviewed what…read morewas essential to be done, did little jobs spontaneously and showed up on time. My husband broke his hip and we needed to put safety bars in the bathroom - Rick did the job! He reinforced the stairwell and referred us to an electrician when necessary. I'd put this man on retainer if I could! Thanks R J SULLIVAN

R.J. Sullivan put in a new double sink in my bathroom and new ceramic tile in my Kitchen floor. I…read morewas kept informed about the job and any issues that could arise, which helped keep the job flowing smoothly, and they were respectful of the surrounding area. The quality of workmanship was good, and the work was completed on time. Would Recommend.

I cannot put into words how deeply disappointed I am with this company. While the photos of my…read morebathroom posted on their website and social media look beautiful, they are misleading and amount to false advertising. Those carefully staged images hide the reality of my experience: two leaks, unskilled drywall repairs, trash frequently left in my yard, property damage, and countless shortcuts they took that ultimately backfired. I wish I had not hired them. The entire project was so chaotic that, at times, all I could do was laugh in disbelief. It was the first time in my life I experienced migraines, and I began to dread every phone call, knowing it meant yet another problem. Many of their subcontractors were unskilled and poorly managed. Even something as simple as installing the mirror resulted in multiple large holes in my wall, which they initially tried to conceal. Throughout the process, I had to double-check their work, question their honesty. Communication between Blue, Raisa, and their subcontractors was disorganized and unreliable. At times, it seemed like they intentionally withheld information from contractors and each other, which caused unnecessary delays. Mistakes that could have been prevented with planning and attention to detail. It became painfully clear their focus was on speed and cost-cutting and not quality. In effort to cut costs, Blue and Raisa even tried to complete parts of the job themselves. I told them their drywall repairs were an eyesore, and they tried to provide an inaccurate rationale to why their repairs left me with a wall with large bumps rather than smooth surface. It took two visits from them to install my faucet, which was not functional. Water splashed everywhere, wetting up my floors and vanity, the stopper did not work, and the pipe under the sink started leaking after a couple of days. Everything Blue and Raisa touched/installed looked horrible, broke immediately, or failed shortly afterwards. As a result, they had to pay someone to come and redo it all, further prolonging this project. To respect my house and my neighbors, I repeatedly asked them not to leave trash and materials in my yard overnight and suggested they store items in my living room instead. They ignored this request multiple times. When confronted, Raisa claimed she had told subcontractors not to do it, but they continued to use the same workers who disregarded instructions and basic professionalism. I was constantly cleaning my house, my yard, and my neighbors' yards. What was most alarming, however, was the incident with one of their subcontractors. A man entered my home without introduction or my knowledge, smelled strongly of alcohol, and asked inappropriate questions. On that same day, this same man knocked over my alarm system keypad. I do think mysteriously went missing and was never returned. Although they eventually paid for the replacement keypad, the entire situation felt deeply unsettling. When I raised my concerns, the company brushed it off, claiming that subcontractors would no longer be allowed on their job sites. I find it very hard to believe that no one else noticed his condition and odor. I spent over an hour cleaning my living room after they left. To make matters worse, that same subcontractor damaged my hardwood floors. Raisa kept reassuring me that they would pay for the damage but admitted they did not have the money at the time to pay. When I first met the owners, they advertised their business as licensed, bonded, and insured. I find it very difficult to believe that company that is bonded and insured cannot pay a $1,000 damage claim A genuine apology would start with paying for the repairs to my property. However, after many attempts over the last six months to get them to pay for the damage, they paid $100, and Raisa has since stopped responding to my calls and texts about their outstanding bill for the damage to my home. My finished bathroom was not worth the chaos, mismanagement, dishonesty, and property damage I endured. I do not know how they have ever earned 5 star reviews! I have attached multiple photos to this review as evidence to support what I have stated here.

The flooring that was laid was put down poorly. First they came and said they had finished when…read morehadn't. Then the flooring they put in lifted up. The repair is still not done. This started in October 2024, and now it's May 2025. It's still not done. There seems to be a lack of communication between the owner Raisa Blue and the workers. It also appeared as if there was only one main guy who supplied them with workers. When he got sick, she was left scrambling to find someone. I regret hiring this company.

We had Lozado Contracting finish our garage in the last week of August 2026. While it had drywall…read moreinstalled, it was unfinished when we bought the condo. Lozado listened thoughtfully to our needs, proposed a plan at a reasonable price, and then proceeded to exceed our expectations. The finished garage looks amazing! We are so pleased with the quality of work we have requested they make additional home improvements for us.

Lozado was very professional and I was very impressed with the work that was done. Thanks!read more

Beyond Kitchen & Bath Remodeling just completed 2 full bathroom renovations at my home. The…read morebathrooms had not been updated since the house was built in 1969. Happy to say that they did a beautiful job. Loui, the owner was extremely communicative and offered many great ideas. The workers arrived on time daily and completed the job in less than 1 month. I love my new Primary and Guest bathrooms. I knew about the quality of work of this company before as they did my full kitchen and den renovation back in 2018, that is why I didn't hesitate to contact them again for the bathrooms. They are extremely good on every detail and will walk you through the process of the renovation. Take my word, they are that good! Will hire them in the future for the installation of new flooring for the home.

Luis was great. He responded to my texts in a timely manner and also did not push the job all the…read moreway out. He explained the job to me and answered my questions. What I liked the most was how fast he was, which is something difficult to find in MD, with most workers working on a Maryland or "Southern" schedule. He is fast and has a NY work ethic. He finished installing my farmhouse sink quickly (about an hour) bc he had other jobs to go to. He showed me everything before making it final and I had to run out so he text me that he would need to modify the cabinet to accomodate the sink. He even lowered a chandelier I had that my last contractor left too high. I will be hiring the team again to install my hood range and backsplash.

Mir and his team at DMV Remodeling did an amazing job with a total tear out and renovation of our…read moremain bathroom in our condominium unit. The building is a very old, garden-style building. Very impressed with the team's professionalism, communication, and end product. They delivered our new bathroom on time, and within the quoted budget. Highly recommend DMV Remodeling and Renovations!

I hired DMV Remodeling and Renovations to remodel my apartment. They did an amazing job from start…read moreto finish. The estimate they provided was very professional and lower than other offers I received. My apartment wasn't remodeled since the 60's and everything was so old and boring. Now I love living in my appartment. DMV remodeling provided great ideas throughout the process and listened to my ideas as well. I'm very happy with the quality and results of their work. I will hire them again and will certainly recommend them to anyone who has a remodeling project.

Very disappointed by the recent customer service experience. Most often times I do business with…read morebusinesses or individuals based on their character, their personality, their CUSTOMER SERVICE! From some of the reviews, it appears to be a missed opportunity so where do I begin. I can recall as a junior enlisted service member my senior leadership stated, you are as successful as the subordinates you lead. Remember Top - Down. This reminded to that as I made it through the ranks to take care of my subordinates but it made me reflect on me leading the led. So it pains me to to write this review; that the worse customer service I experienced was from leadership team members of Choice Floors. Such a disregard to implement positive customer relations has significantly tarnished my perception of the company. It was the constant lack of empathy and management's unwillingness to listen that was most frustrating. Every time I tried to express my dissatisfaction, I was talked over and told how I was trying to change the company's policy which I found not only accusatory but offensive. Offensive, as this was an attack of my character and this supervisor has never met me or allowed me an opportunity to express my concerns in regards to what may well been a miscommunication in the payment terms. It felt like my concerns were not being heard or respected. Understanding this is a business, fostering good working relationships to render service for future prospects and productivity quintessential, however, when a member is not in agreeance with an upset customer, gets combative, spend time time spewing judgment while trying to prove them wrong instead of finding resolve and de-escalated the problem sets esprit de corps of the company back as the consumer has lost trust in the company's capability to be trustworthy. But why does it matter, as I was told this is just my opinion by said supervisor. While this may have started as a potentially good experience, the customer care of both the Retail Sales Manager and the Director Internal Operations left such a disdain image for this company that I could not let this lack of professionalism in customer care go unnoticed. It was very unsettling to be going back and forth over the phone with a business professional with such an elevated title. I really I hope this is not the future for this company's Top - Down leadership strategy. Very Disappointed Consumer

Choice flooring was the second carpet store we visited in Calvert County. They managed to help us…read morechoose, estimate cost and install our lovely carpet before the other guys in Huntingtown showed up for the estimate. In fact, I called the other guys repeatedly to no avail. They never showed. Pathetic service! I HIGHLY RECOMMEND CHOICE. They are the RIGHT choice!