We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

"Breathe Easy" could not be a more inaccurate name. We tried for 3 months to get a simple estimate,…read moreand it was like pulling teeth to remind them to do each step of the process. They wasted our time with visit after visit for each subcontractor they hired, the worst example was their in-house plumber who wasted a week, decided he didn't feel like doing it, and they sent us over a sub to start from scratch. None of them communicate with each other. The owners had a personal crisis which we were very patient with only to find out that they had no idea how to delegate and nothing was being done. BES and their subs constantly miss appointments and make promises for milestones that they have no intention of keeping. STAY AWAY from this toxic company and anyone who associates with them. They should not be in business.

Rashad was awesome!! He answered all of my questions, very knowledgeable. My carpets look great!!…read more Thank You!!

I would give this company 6 stars!! Had an old 1/2 bathroom in the master bedroom remodeled into…read morea full bath with shower, which required knocking out walls and reconfiguring adjacent closet area as well as bumping out one bedroom wall. The final result was a beautiful full bath and very nice closet area. Everyone showed up in masks due to Covid issues. The workmanship was excellent and done in a timely manner. A couple of minor issues were addressed immediately when I told them the problem - the same day in one instance, otherwise the next day. This was a very professional company and their initial estimate was about the same as 3 other companies I contacted. Will certainly use them again for any future projects.

Bill and his staff did a great job in doing a total remodel of our kitchen. They are upfront and…read morefair in pricing, and made sure I was satisfied with the job. It's been over a year, and the product is holding up very well.

Wish I could give more than 5 stars to this amazing company! Mr. Steve Harkins was very responsive…read moreand easy to get in touch with. He got back to me immediately and was extremely professional. I recommend this company to anyone that wants to refresh their current floors or get a deep clean. IES communicated with me throughout the process to include arrival time and checked with me throughout the process to ensure I was satisfied. My carpets have never looked so good. The work was not only spectacular the price was amazing. Please give IES a call today, you will be amazed what they can do for you floors! IES is now my go to for my floor cleaning needs, I will continue to use them for future endeavors.

We were referred to Dan by Gail Nyman of ReMax United Real Estate in Dunkirk, MD when we had some…read moreblood stains on our beige carpet. First we tried some home remedies (bad idea - actually helps set the stain, as we later learned) and then Dan came to our rescue. The neat part about dealing with Dan is that he will tell you right up front if he thinks he can't get the stain out. I like that honest, forthright approach. The reality is, however, that he CAN get out most stains. Great service, great guy. Brooke & Ann Kaine Owings, MD

I never gave a time or date for the project but the reply was that they are "booked for this time"…read more Honestly they were better off not responding at all. They did come back to apologize for their quick response (dismissal) but by then I had went with a different company. EDIT: Thanks for the clarification from the business manager. This review was written months ago as soon as it happened and has been sitting in my drafts. Regardless I still don't appreciate the response.

After a leak caused significant damage to our kitchen and floors, we worked with Ruach on the…read morerestoration. Jed was very knowledgeable and helpful about the insurance claim, and stood by as we went through multiple rounds of estimates to get the appropriate funds from our provider. Once the work began, everything was as promised, and on or ahead of schedule. Highly professional and reliable. Would recommend to any friend or family member.

Thank you to the Paul Davis Restoration team! We experienced a basement flood at 3:00am. I…read morecontacted Paul Davis Restoration of Tri-County, and they sent technicians out right away. They worked tirelessly cleaning all the water out and drying out our basement. They even boxed up some of our belongings and stored them while the work on rebuilding our basement went on. Our basement is back to the way it was and it was like the experience never even happened. I would recommend them to anyone! In fact, I just hired them to do upgrades to my master bathroom!

From the owner: 24/7, full-service water, fire, mold, or storm cleanup and restoration for disasters of all sizes. read more

My Water heater decided it was time to go and these guys were at my house in less than 2 hours. I…read morehope i never need them again however i will be referring them to anyone I know. They came in cleaned up the mess without making more of a mess and were out of my hair in 4 days when other companies were telling it may take a week or 2 to dry since it was my storage area. At the end of the day if you want a small business attentive to your needs. Choose these guys!

From the owner: 24/7 Emergency Water Damage Response • Certified Technicians • Insurance Billing Made Easy • Fast,…read moreReliable Service When Disaster Strikes We specialize in burst pipe cleanup, flooded basement drying, water extraction, dehumidification, and mold prevention. Our certified team works directly with your insurance company to restore your home or business quickly and safely - minimizing stress, damage, and downtime.