Update: this company asked me to take down the previous review I wrote about them and I refused…read more Every thing written in my review is my personal opinion and from my personal experience. To my knowledge this company hired non licensed contractors to work on plumbing and electrical work in my home, made me pay out of pocket for work that was covered in the contract because I wanted to hire a licensed individual instead of "one of their guys", and have done absolutely subpar work with cheap materials and refuse to take accountability for anything. I have cancelled my contract with them and asked for a refund on the unfinished work because I don't trust them. Their materials are cheap, they barely pay their contractors, they left trash in my yard for months until I PAID to get it removed, and they disappear for weeks. I signed a contract in JUNE and it is still not done. They told me they have 12 months to finish the work, if I had I had known that in June I WOULDNT HAVE HIRED THEM. MY ADVICE: DO NOT HIRE THEM, DO NOT TAKE A LOAN THROUGH GREENSKY WITH THEM, DO NOT TRUST GRANT WINSTEAD WHEN HE SAYS HE WANTS TO HELP YOU. Save yourself the stress and headach. In response to company comment below: You just shared my private address publicly on Yelp without regard for my safety and the safety of everyone under my roof! I CONSIDER THIS A PERSONAL THREAT TO MY SAFETY! YOU HAVE CREATED AN UNSAFE SITUATION FOR ME AND MY FAMILY BY DOXXING ME PUBLICL! THIS IS RETALIATION! I FEEL UNSAFE! how reckless but I wouldn't expect anything less from this company. All they care about is getting money from people and not about their lives or homes. BEWARE, THIS IS HOW THEY HANDLE COMPLAINTS!

Grant runs an excellent home improvement company for the DMV - I recommend him highly!read more

I can not say enough good things about this company. From the start, we were greeted by a kind and…read moreprofessional receptionist who answered our call for the free home estimates they offer. In less than 24 hours, the OWNER came out to inspect our roof. We were floored! It wasn't a front line employee, but the actual business owner who says he reviews every estimate before it reaches the client to ensure that it has his seal of approval. When Bob arrived, he was warm and mild mannered...not a pushy salesman, lazy technician, or sketchy contractor trying to pull the wool over your eyes. He took the time to explain his assessment in detail, without being overly technical, but expressed the professionalism one would expect with such a huge investment. When he followed up with us, the report clearly reflected an honest appraisal and his integrity could not be outdone by ANY of the other roofing specialist that we received estimates from (one should always shop around for this very reason). As with anything, you get what you pay for. RRH Associates is fair in price, but yet you are treated as if you were spending twice as much because they truly care about the client and take pride in their reputation and quality work. If all owners/managers/directors took as much care, diligence, and attention to detail as this company, I truly believe that home owners wouldn't have to fear and be as skeptical to the magnitude that we have become over hearing such horror stories from others. I am so grateful for the service they provided to us and I hope that others will trust their homes to this outstanding company!

I highly recommend this roofing company. The quality of work is outstanding with quality…read morematerials. Bob Howerton the owner, is on the job site different times of the day making sure everything is going as planned. My roof has never looked this good, and with the new gutters and soffit the house looks amazing. Very detailed work and true to their word. Debbie B.

I hired Bill Addison Painting to paint my garage. He initially quoted $2,500, which included fixing…read morethe walls and making them look nice before painting. Since I'm not familiar with painting or wall repair, I asked my boyfriend--who has 25 years of construction experience--to speak with him about the scope and cost. My boyfriend, who is currently stationed overseas, was able to negotiate the price down to $1,800. Bill claimed that $600 of that was just for materials. Given that cost, I expected the walls to be properly prepped, primed with drywall primer, and imperfections repaired. Unfortunately, that didn't happen. While I appreciate that his team removed the old shelving, they left the hose mount on the wall and got paint on the door frame. They also failed to leave me the extra paint I had paid for, which I needed to address missed spots and repairs. I reached out to Bill via text three times. He initially said he would bring the extra paint but then stopped responding. I ultimately had to take a piece of damaged wall to Sherwin-Williams to get a color match and fix it myself. To make matters worse, when I expressed my concerns and asked him to speak with my boyfriend directly, he was dismissive and unprofessional. I've since had other painters look at the job, and they agreed I was overcharged for the quality of work delivered. Lesson learned: If you decide to hire this company, make sure you're either knowledgeable about painting or have someone experienced with you to avoid being taken advantage of--especially when it comes to labor and material costs.

Bill Addison has been my go to paint contractor for the past 12 years Him and his team have…read morepainted my exterior twice, two different colors. They have refinished my hardwood floors and installed flooring on main level. Rehabbed my deck. Added a bathroom and remodeled my kitchen and upstairs bathroom. Seriously there's not a project this company can't do! Through every project he has worked within my budget and given me options on where costs could be cut to give me the results I wanted while working within my means. If you want a contractor you can trust this is your guy!

I had an incredibly disappointing experience with Wells Home Improvement following a roof…read morereplacement. While the roof itself was completed, the lack of professionalism and total absence of communication afterward has been unacceptable. The Issues: Negligence: After finishing the roof, the crew completely forgot to reattach the gutters. Lack of Communication: It took several phone calls just to get a response regarding the gutters. I have since tried to contact them multiple times in writing regarding other issues, and they have completely ignored my messages. Property Damage/Residue: Upon closer inspection, there is now visible residue inside my bathroom skylight left behind by the workers. HOA Violations: Because this is a rental property, the detached front downspout resulted in me receiving a violation notice from my HOA before I was even aware of the problem. As a property owner I rely on contractors to be thorough and responsive. Wells Home Improvement failed on both counts. If you are looking for a company that stands by their work and communicates with their clients, I strongly suggest looking elsewhere.

Wells Home Improvements has been awesome to work with--professional, reliable, and efficient!read more

We reached out to Trec for a free composite deck renovation project estimate…read more Connecting with their scheduling department via telephone calls only, I confirmed the date/time of the appointment, the length of the appointment, and the overall process of the walk through- ensuring I would have enough time blocked off from work to be available. After scheduling, the scheduling manager continued to contact me numerous times, prior to our meeting, to confirm my availability, in which I double checked all the pieces above. Never was I told to allow for a 30minute window, so imagine my frustration when I blocked off an hour for work 2:00-3:00pm, and the guy showed up at 2:30pm, upset with me because I needed to end at 3:00pm. The estimate went quickly. I tried to cover everything we wanted, allowing time for him to take measurements, draw schematics, and have time for follow-up questions, but it felt disconnected and rushed. I was told we would schedule a follow-up Zoom appointment to walk through everything- I scheduled a time period with the scheduling manager, again blocking off work- only to have them call 20mins before the appointment and cancel on us because they weren't ready with information. Then I waited days for them to call back to re-schedule the appointment, but never got contacted. Overall, it wasn't a good relationship. We didn't feel cared for or considered as new clients, so we removed them as a possible vendor.

I signed a contract for a new deck and fence in May/22 with the promise of completion no later than…read moreJuly 4, 2022. I received almost weekly updates informing that my project was "next". Next did not come until January 2023. My deck is beautiful; however, there was and is still issues with my fence. I released payment foolishly thinking that this seemingly small issue would be quickly resolved. It has now been more than a month. I sent this email to them today. "On February 4th, I notified that the caps were missing from my gate. I informed the lender of my satisfaction expecting great customer service and that this issue would be satisfied and in a decent timeframe. To date there has been no action taken and my texts are now going unanswered. There is also issues with the lock. If I knew the follow up would be this way, I never would have approved the lender to remit payment without having these issues fixed. I'm providing text correspondences that show the lack of communication and genuine concern with resolving what was a minor issue. I have been getting the run around and now nothing for more than a month".

The whole process went well, from the initial sales meeting to the install of ten windows in my…read morehome. I never felt pressured or mislead. I would recommend them and hire them again if the opportunity arises. I truly liked the fact that the windows are made in the USA and have a good warranty.

Hail storm =Home makeover We had a hailstorm in May that…read moredamaged both of our vehicles. A few weeks later my friend recommended we get our roof checked out too. All Exteriors did my parents roof a few years ago and they loved the job they did. I didn't think ours would be hail damaged since our roof was just a couple of years old. Boy was I wrong! We had damage to both our shingled roof and metal roof and needed a complete replacement. All Exteriors made this process so easy. Bill, the owner is an extremely experienced roofer who knows his stuff when it comes to insurance jobs. There are some sketchy companies from out of town (and some local) that will over promise and under deliver. Using a company where the owners/management actually have hands-on roofing experience is so crucial when it comes to your home. We could not be more thrilled with what a difference getting our roof redone has made to the appearance of our house. We got to choose any color we wanted at no additional cost making this feel like a true home makeover. If you live in Easton where we had that terrible hailstorm in May, I urge you to have All Exteriors come do a free roof inspection for you! You'd be surprised what damage you may have. I highly recommend All Exteriors and would absolutely use them again in the future.

I found Riverside Home Services online and called them to discuss a roof project that had created…read moresome leak issues indoors. Joe was prompt to respond, knowledgeable, patient and extremely helpful. He even called our insurance, explained the issues and advocated for us! I was very impressed so we hired Riverside for the job. Joe's team just completed the job, it was done well but we did have some communication issues with the schedule half way through which resulted in the job taking longer than we had anticipated. I have to say though that once I told Joe I was feeling frustrated with the poor schedule planning and communication, he immediately fixed it and it didn't happen again. In fact, he gave us a discount for the trouble (and I didn't even ask). I would have taken a star away from Riverside for the bumps in the road half way through, but I appreciated they listened carefully and got back on track. If you need a contractor, Joe is the guy! He is easy to talk to, pays attention to the detail, and makes the customer feel he has your best interest in mind. I am confident he will take good care of you. Highly recommended!

WARNING-These guys are UNLICENSED!!! Do not work with them!!! They did not show to an appointment…read moreand when they tried to reschedule I asked them if I could see their Home Improvement license and all of the sudden they can't help me anymore!!

I am so happy with the work that Carlos and his crew did. I had major drywall repair that had to…read morebe done due to a water leak. They worked quickly and had great attention for detail. In addition to the new drywall they also re-taped ceiling and fixed small things that myself had missed. Their attention to detail, speed, work ethic, and politeness makes them a 5/5!!!