Arrived about 1030AM,, counter person had an attitude with customers in front of me (2 men in 80's), my turn and she walked away, when she returned she asked what I wanted- I asked if they still had this particular discount still available, she looked me dead in the face and stated - I just work here and it's the customer to make sure such discount still exist. Needless to say, I told her that the lack of customer service she displays is absolutely disgusting and left. read more

Dear Lilliana, On behalf of the staff and faculty at Watergrass Elementary School, we would like to extend our heartfelt gratitude for your generous food donation during Teacher Appreciation Week. Your thoughtful contribution helped make the celebration truly special and memorable. Our teachers work tirelessly every day to support and inspire our students, and your kindness helped show them just how valued they are by the community. The delicious food was enjoyed by all and brought joy to many faces. We are deeply appreciative of your support and commitment to our school. Thank you for helping us honor the incredible educators who make a difference every day read more

Dunkin' - Coffee & Tea Near Me - Zephyrhills, Florida

Not bad whatsoever! I came in bc I heard about their free coffee on Giving Tuesday for Florida residents. They had a sign on the counter where you pay too. I picked out an iced coffee with white chocolate. They were very nice, efficient, & professional. Once my drink was made, I asked for whip cream which to me is like the cherry on top. It made me happy. The simple things ya know. This is a good size Dunkin and they do have a drive through and also ample parking. It wasn't busy when I went. It was nice and clean and no issues whatsoever. It made for a nice Tuesday. read more

Dunkin' - Medium iced white chocolate coffee with whip cream which is the best part. - Coffee & Tea Near Me - Zephyrhills, Florida

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I am a door dash driver. I frequently pick up food and drinks from a number of dunkin doughnuts. Where most are very pleasant and punctual. The Dade City Florida store is horrible. I have always had to wait 15 to 30 minutes, and that is not an exaggeration. The employees act like your not even there. While standing waiting the employees just complain about everything. It seems like they all just hate being there. Every time I have to pick up there I dread it. 90 percent of the time there isn't anyone in the store and only a couple in drive thru. read more

Went to take our Daughter for donuts at 8:45am on a Saturday morning. The doors were locked. An employee inside screamed profanity at us to go around the drive through. The shouting continued until we walked away. The drive through line was 25 cars deep. Not sure if the people working here don't move fast or if they just enjoy ruining peoples days. Would not go here again. read more

Either I never paid attention before... or this place is extremely over priced for their food items & the quality/quantity. I ordered hash browns which are about $2 an they literally gave me 5!! That's insane. I won't be ordering those again. This is also my 3rd time at this location and the the girl at the window has an unpleasant attitude. I keep telling myself to stop support Dunkin. But there's rarely a line & more convenient that Starbucks read more

The last two in have been terrible. The coffee tastes like it's been run through the same filter twice. That happened two times in a row. Once I got a latte, the next time I got a coffee and the same result. Not sure who owned this franchise but they need to close a couple days and retrain their employees. read more

Do not order via Uber or any other delivery service!! I ordered a breakfast sandwitch, two donuts, and a muffin. What I received was only the breakfast sandwitch; and it being very cool! No donuts and no muffin. This is a DOUNUT company. Seriously? This is the second time, that I have received partial orders. I have never had this problem in person. Never again. read more

I will never visit this location again. I stopped by this morning to get a dozen assorted donuts for a church function and 3 single donuts for my family. I was given the assortment of iced donuts in a BAG. No box!! I looked in the bag when it was handed to me and asked why they weren't in a box. The guy said, "oh. We don't have boxes!" All the icing was stuck to the bag and to the other donuts. I was so embarrassed I could not take the donuts to our church. I had to throw them out. This location is a joke! Drive to another Dunkin' Donuts if you can. read more

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do not get anything at this particular Dunkin. they legit will give you coffees instead of lattes because they are lazy. they gave me a cup of legit just milk and sugar and after having them try to fix it 3 times it was still really bad and they are supposed to remake them but they just kept brewing the most disgusting drink. for years this Dunkin has been so bad and I genuinely think they should be closed and never reopen. I live in town and have only had bad experiences with them over 7 years and kept trying to give them the benefit of the doubt. you will sip your drink and not even know what you drank but it will taste funky and bad. read more

Horrible service. Waited 15 mins before anyone took our order. 3 employees walking back and forth and never once acknowledged us. Set our food out and never called us up. They care more about the drive thru than the walk ins. read more

This line wrapped around the building and into the road and moves up an inch every 5 mins, no exaggeration. This is insane why does it take so long to hand people their donuts?! I wish I could give them no stars read more

Dunkin' - a view of a parking lot from inside a car - Coffee & Tea Near Me - Zephyrhills, Florida

Incompetent!! Rude!! Slow!!! 13 minutes at the drive-thru with only 2 cars ahead of me. The clerk asked for my order (one coffee and one donut) so I gave it to her, a few moments later she comes back giggling on thr speaker and asks me to repeat my order. I begin to repeat my one coffee and before I even with my one donut she cops the biggest attitude with me. I ended up pulling away and I went to the location on Gall Blvd. This Rt. 54 location has always been bad but it is closer to me BUT I will continue to drive further to not have to deal with the incompetence and attitude. read more

Love this dunkin, been going here since it opened Nice staff, good drinks, good donuts. read more

Absolutely PATHETIC! Terrible service. Rude. Cold coffee. DO NOT GO HERE. Who knows what they do to your food or your coffee here. Not exaggerating one bit. read more

Weeelllll... could have been better. Their toasted bagels are either barely warm or burned. Time to find another D&D for coffee. read more

Dunkin' - In their defense, I did ask for my bagel to be well toasted. However this is not quite what I had in mind. - Coffee & Tea Near Me - Zephyrhills, Florida

We pulled up in the drive-thru and asked what matcha is, the lady taking our order acted like we were stupid and put in no effort to explain it to us. She was very rude and had a bad attitude. When we got up to the window we asked if we could try the matcha latte to see what it taste like, she had an attitude and said that they don't do samples, so then we asked if we could add just a small matcha latte, and she said that we needed to get out of line and go back around to order, even though there was NO ONE behind us. Never going here again, horrible service. read more

I go here every morning and they always make my coffee/food perfectly. The lines can be a bit long, but they're pretty fast and efficient :)

I when there and they one got my order mixed up two under filled my coffee and then they refused to give me a little more there customer service is horrible read more

some Spanish lady in the drive-through that's there every morning doesn't know how to make coffee. She handed me a large cup that looked like whole milk so I asked very nicely if she could please remake the coffee for me with more coffee and a drink. She proceeded to scream at me through the drive-through window to get out of my car so she could fight me and beat my ass LOL. I'm currently pregnant right now so nothing happened but I've never seen someone so upset about making a customers order completely wrong. She ran out of Dunkin' Donuts chasing my car trying to get me to fight her. I've never seen anything like this it was absolutely absurd. mind you they got my entire order wrong however all I wanted was my coffee fixed. read more

Absolutely horrible place! They got my order totally wrong and I have tried to telephone them for the last 6 hours....THEY DO NOT ANSWER!! The workers there are rude, arrogant and extremely obnoxious. Place should be closed down!!!! read more

This Dunkin is the best out of the 3 that's in driving distance. They have only been out of what I wanted once since I started going to this location in January. I always get the best service when Lena and Virgina are on duty as they rock! They know my voice in the drive thru and always has my drinks on point. I get the up most respect from this crew! read more

I usually and very forgiving with fast food because i understand it's not always easy to work there however when we got to this dunkin this morning, they were out of 3 of the 4 holiday lattes which was fine so then I ordered caramel and they were out of that so I got French vanilla. Then I ordered a bagel with cream cheese and they were out of plain cream cheese so then I ordered a chocolate Glazed donut and they were out of those so then I ordered hash browns and they were out of those (i then asked if they had anything and the lady decided it was a good time for a joke when it clearly wasn't since i was getting frustrated) so I got a ham egg and cheese wake up wrap. I tried my latte and it was so bad I had to take it back in and have it remade (which I had to do last time I was at this Dunkin also) and the man told me they made it with the wrong milk all he did to "fix" it was dumb half of it out and add milk. Which clearly wouldn't fix the problem of it being too sweet or tasting too much like cream or milk. For the money you pay at Dunkin i certainly expect to be taken seriously and for someone to care about when they mess up an order. read more

This is without a doubt the slowest and most uncaring Dunkin' I've ever been to probably top five in all restaurants. Two cars in the drive-through and you wait five minutes for them to take your order. Then when they ask your order they say like how can I help you in a very sarcastic tone. I don't understand how hard their job is with two cars in the drive-through to be that way. read more

This morning (Halloween 2019) we went to get a some donuts for my daughter to bring in to school and I was going to get some for my coworkers. There was a lady and a man standing at the front door trying to get in, but the doors were locked. It was around 8:30 and the drive-thru was wrapped around the store. The lady at the door said to me as I was walking up that they were closed and an employee inside was motioning her to go through the drive-thru, but the sign was lit up "open" I'm confused at why this store was closed and employees telling us go through the drive-thru that was obviously going to take an hour to get through. Very unprofessional and the man women and I left confused and angry. I will not be coming back to this location. I went on their website to try and contact management or corporate but I couldn't find anything. read more