I have been coming to this location for about six years. This is by far the cleanest Dunkin Donuts I have ever been to. The staff is incredibly friendly and polite. Everyone always has a smile on their face! Orders are completed quickly and correctly. It is an absolute pleasure to be able to come here for a quick break when I need a break from work. Amazing group of people! read more

Located not to far from my Work place, I come here mostly after work. I came for Breakfast today. I'm glad they expanded their Breakfast menu, so many choices now. They always have fast and friendly service. read more

Dunkin' - Chicken & Cheese Stuffed Croissant & Maple Sugar Snackin' Bacon - Donuts Near Me - Woodlawn, Maryland

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Coffee taste like shit on Sunday's. I was given the wrong drink and the coffee taste old read more

I would like to appreciate one of the employees there. His name is Cory I believe. Such a nice guy he is. I walked in when it was empty inside and Cory greeted me nicely as soon a stepped in the store. The sweetness in his tone was very heart warming. Cory has beyond A plus customer service. I hope he reads this and gets motivated to keep his customer service going like this. Thanks Cory read more

I have been pleasantly surprised by the customer service at this Dunkin' Donuts. They are 10 times Breyer than when I first came here. read more

Dunkin' - Store Front - Donuts Near Me - Woodlawn, Maryland

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Excellent service in clean, newly remodeled store, with a well trained Team. Dunkin rocks!

Everytime I go to this Dunkin' my order is correct and fast and delicious. I have tried nearby ones they are awful my breakfast sandwiches are disgusting the hash browns greasy but not this one I had a stuffed croissant and it was great. I do mobile orders a lot I get there for it and its always hot and ready. The customer service is always nice and friendly read more

I wouldn't rate them at all. THEY STEAL FROM PEOPLE AND THEN ACT DUMB ABOUT IT! DO NOT ORDER FROM THIS LOCATION. We ordered a coffee and gave them the card. The person at the window never gave us our card back. We asked for our card back and they said they didn't have it. We went in and spoke to the manager and instead of them checking right away, they said to give them 15 mins and call them. We called and the associate acted like the manager wasn't there. We were JUST there. How is the manager not there. She gets back on the phone pretending to be the manger saying that they checked and searched the associate. Nobody cared. This place will get shut down if it's up to me. They legit just let their employees steal and get away with it. Never again. read more

For the third time in the last six weeks but only maybe six visits I left without the right drink. The tag says chai latte. The cup has some sickenly sweet coffee concoction in it. The first time I was there and drove to work before sipping so tossed it. The other two times the drinks were purchased by someone else. They have made other mistakes and I switched to the DD on whitehead which is much better. But the others used this location and I will tell them to stop. This group should be assessed by the corporation. I just tossed yet another drink and I was so in the mood for a chai... v read more

This is just like most locations and if you want to stop in and get something easy you will be fine. I generally like Dunkin donuts coffee so I always stop into a location of its convenient. However if you make any special requests they will mess it up. Today I stopped in on my to work. I normally don't go to this location but had to make a stop in the area. I just wanted a medium black coffee with 3 sugars and a blueberry muffin, heated with butter. You would think that's easy enough to pull off. My coffee had cream in it and my muffin did have butter but it was not warmed and the butter was in a giant nasty clump. Unfortunately I didn't check my order until I got out of the parking lot. So I had to turn around and go back. The staff was a little rude and wanted to insist that i ordered my coffee with cream and the muffin was heated. I had been here previously and they messed my order up before. Due to the poor customer service I probably won't be back to this location. read more

I can tell ownership changed. Was my go to because it's cheaper than the Owings Mills location I work near but today I received a bagel that tasted stale. I would rather pay more for quality food. read more

This is my Dunkin Donuts location of choice. It's located at the intersection of Dogwood & Lord Baltimore, just down the road from Security Mall. It's in a small shopping center with Subway, a liquor store, and a dry cleaner. They have a drive thru and service is quick!! The morning employees don't mess around, they are fast, friendly, and will remember your order if you are a regular. My coffee is always made right here. Only negative is that this is a busy location and they may run out of things as the day goes on. read more

1 star because this location is close to my home. 1 star because I love coffee. 1 star because they have turkey sausage. It is difficult to understand the woman who usually works the drive thru window in the mornings. She constantly interrupts my order and I hear her speaking to other employees through the speaker. Quite frustrating at times. My order is sometimes incorrect. I do, however enjoy thier coffee and turkey sausage breakfast sandwich. I dont eat pork so it can be difficult to find a place other than DD that offers an alternative. read more

Always a pleasurable experience, always clean and associates are friendly. My kids love coming here.

This is definitely the worst Dunkin' I have ever been to. They don't know their own menu and customer service is nonexistent. I ordered a frozen chocolate. The cashier asked me twice if I meant a mocha and I said, "no, I would like a frozen chocolate, no mocha". She said okay pull around. I waited for 7 minutes before anyone even came to the window. After other cars pulled up behind me he, a different cashier, came to the window and just stuck his hand out. No hello...no your order total is. I handed him a gift card one of my students gave me for Christmas. He said I owed 38 cent more. I was puzzled thinking maybe my gift card had less money than my previous receipt said. I gave him the extra change and guess what.... I had a mocha something!!!!!! I hate coffee and I had just used my gift card on coffee. Needless to say this Dunkin" will no longer get any business from me. read more

Great location. This is my regular Dunkin and the employees are fantastic! I have gone at different times of day and they are always efficient and courteous. Expect your regular Dunkin Donuts fare here. I have had a handful of times where they were out of something, but other than that they are fast on serving up what I ordered. They even remember my regular order. read more

This location was fast and efficient. Have gone through the drive thru. My order has been accurate and quality comperable to other locations. read more

I ordered a Large Hazelnut coffee for $2.11, I accidentally handed the cashier 2 x $5 dollar bills and $.11 to total $10.11. I meant to hand the cashier $5.11 total. The cashier asked me "All you got was a large coffe?" I responded "yes". This made me think so i started to look around for my 2nd $5.00 bill and couldn't find it. By that time he had handed me my coffee (without a receipt). I pulled into a parking spot and searched my vehicle for the additional $5.00 bill. It was no where to be found, so I went into the store to speak to the cashier who checked me out. He denied receiving the additional $5.00 bill. I then asked for a copy of my receipt since I never received one originally. The cashier was quick to print a receipt but it wasn't even for the correct amount and was for the exact time on my clock, it clearly wasn't my receipt. The receipt showed I paid with $3.00 and received $.89 cents in change. I was given $3.00 in change.I feel i was robbed by this establishment. Do not give them your money. Unfortunately this is the most convenient DD on my way into the office. I'll never be going back there again. read more

Honestly I was really surprised) nice atmosphere and clean store. this is my favorite dunkin donuts

Today at 6:26am. Got breakfast from Dunkin' Donuts on Dogwood rd. Turkey sausage and 2 hash browns. I got home start eating the hash brown and pick up one noticed something turns out it's a piece of a bone in the hash brown. They have to be shut down. They don't even sell anything with bones in it as far as I know smfh. Contacted corporate and health dept. still no call back from corporate or store owner. Will never eat at any Dunkin' Donuts ever again. And will encourage others to do the same. This is unacceptable. This will not be swept under the rug read more

This location is very close to my home. I was a faithful customer since the location opened 10+ years ago. The customer service has reached an all time low; particularly with African Americans. On a number of occasions the cashier overcharged me and failed to refund the difference in price. Refused to serve the order as requested and on numerous occasions have been downright rude. I have had enough. I have personally spent in exist of 20K in this joint. read more

Stayed in hotel nearby and stopped for morning coffee. Went through drive-through and tried to order. Kept getting interrupted and a lot of heavily accented "wait". After a couple minutes of this said "nevermind, we'll come in". Went in and it was only slightly better. It appears that a Pakistani family now owns the business and that English is barely used. Finally got order placed (all I wanted was coffee and a bagel..nothing fancy). Took several minutes and then got someone elses order. Gave it back and that is when the cashier, "manager", and cook got into a shouting match in Urdu, apparently about who was to blame. Glad this is not my local DD. read more

Well, I do not think that I will be going back to this location ever again! Sad because I pass it often and it's convenient, but thankfully there are other DD/BR that are nearby! The manager on the night that I visited, Hasan, was rude (to put it simply). His employee was not fluent in speaking english and there was a problem paying with the App. Needless to say Hasan would not give me back my phone until I gave him back what I ordered--I gave no indication that I was not going to pay; I also was under the impression that I ALREADY paid based on a lower balance on the app after his employee already scanned my card-- seems logical right? His employee made the error and told me that it went through and then came back and said that it did not....strange because my balance was lowered (but not quite by the amount that I owed, but still lowered by several dollars). But, in any case, no customer should be treated like a thief because of THEIR mistake. Will be going to the DD on Security Blvd from now on.....across the street from the BP and behind the Wendy's! Or the one in Catonsville on Frederick Road is also great (probably the best around)! read more

Jody I would have agreed with you in the past as I use to go to that D.D. faithfully for over a year until 10/12/12 when I proceeded to order a small coffee & hash browns. When I arrived at the window the employee was eating hash browns which I can say I saw him place them to the side. He did provide the coffee, but yelled to the back, "I need those hash browns!" and went to the back. He returned & picked up his hash browns & walked to the back. Suddenly I heard, "oh there are the hash browns" with a giggle. Needless to say, they were the hash browns he was eating. They did not have the decency to provide a new brown bag container as that one was worn, greasy with fingerprints & it was a few hash browns short! I parked my vehicle & entered; before I could open the 1st set of doors, he & the cook were already at the counter requesting if something was wrong! I returned them & shall no longer give them my business. The chubby guy responsible for this would talk to me every morning & was cheerful w/jokes...needless to say that joke was not cheerful! Another good business gone bad!!!!!!! read more