I stopped going to this location a while back because they couldn't get anything right and the coffee always tasted burnt so I tried again today and the same thing happened. I will go out of my way for a different Dunkin. I don't think they're truly listening to what you're ordering. read more

I guess I lucked out--had great customer service and super fast service during my visit. Way better than what some of the reviews had me expecting. No complaints here! read more

Terrible service. These people must be the rejects from the dumb as dirt society. 4 or 5 people are always "working" but it takes them 10 minutes to make one drink and it's almost always wrong. That and their food is always cold. Not just not warm. COLD. I've been served food with ice crystals. Do yourself a favor and go to literally any other Dunkin or risk frustration and food poisoning . read more

I can't believe they DISCONTINUED the french crullers!!! I am not sure I will ever come back here. Crullers are the best.

If I could give a zero star I would. Terrible customer service and really bad attitude from the man taking orders and I try ordering some doughnuts and they had none of the ones I wanted. I honestly don't know why the even open!! read more

So rude. That's it, just so rude. I've never been talked to like that by any customer service worker: She apparently didn't appreciate that I continued to order food after the first couple donuts so a sarcastic and exasperated "oh my goodness". It was basically an audible eye roll. If a manager sees this, Whatever woman was working at 10:30 on June 26th, and taking our order was atrocious and I will never return. read more

They are the ONLY Dunkin' that makes my iced coffee perfect every time! The only thing they could improve a wee bit on is the amount of cream cheese spread they put on bagels. It's a bit skimpy when you separate the two halves to eat that way. Add a bit more and you'll be 6 stars!! read more

They served my friend and I a half eaten bagel bite instead of avocado toast. Half eaten!!! There were literally bite marks and slobber! How does that get through the window and into the hands of a customer? We come to Dunkin at least once a week and it's safe to say we will not be back. I'm disgusted. I'm disappointed. I have never once complained when they've messed up my order, overcharged me, and had the worst customer service, but I draw the line at serving someone food that has already been eaten. Save yourself the pain and agony and drive the extra 10 minutes to the Bethlehem location. At least you won't get sloppy seconds there! read more

We usually love this Dunkin Donuts! We go all the time and I have the rewards system. Well, this morning we went and ordered our usually coffee plus a few extras like some breakfast croissants. We asked for extra bacon and when we told the cashier window girl "This is not extra bacon." She got defensive. Couldn't handle the situation. Rolled her eyes at us and went and got her "manager"- over extra bacon that we paid for... we told the "manager" the situation and instead of helping us or compensating us for the bacon she made excuses and said "we put three pieces on each breakfast croissant". Mind there were three pieces... three half pieces of bacon... we then asked for the girls name so we could contact corporate and write it here on yelp for our review.. the "manager" told us that she could not give out that information. We didn't ask for her full name just her first name. I think who ever runs and owns this winder Dunkin' Donuts needs to watch how their employees treat customers. Some of us do write reviews. We also contact corporate and let our friends know of our hurtful and embarrassing experiences at said places. read more

Dunkin' - Two slices of bacon. Actually one and half slices of bacon on a breakfast croissant... yea. We paid extra and it's on our receipt. - Donuts Near Me - Winder, Georgia

Honestly I've never had a problem with this Dunkin. I used to go quite a bit because I really love the rewards program, it's very generous. I've gone a few times recently for the new tomato pesto grilled cheese because it is just really dynamite. Usually the food items are kind of hit or miss for me, sometimes they have this weird taste like... I don't know, sink water? It's hard to explain. It's every Dunkin, not just this one, so I think it's just probably because of the way items are heated from frozen or whatever. Not a big deal. The coffee and donuts are great and like I said, that rewards system is super awesome. Anyway, the past few times I've gone, the staff have really been awesome. They're prompt, they've got their stuff together, and they're always cordial which is appreciated. And out of all the Dunkins I've got the tomato pesto grilled cheese at, they make it the best, so kudos to them. read more

Always get my order wrong. Today the girl said "sh*t" in the microphone while taking my order. They were out of glazed donuts. It's a hot mess of a store. read more

After the Bethlehem Dunkin messed up my order and the manager in sight was rude about it I went to Winder Dunkin to get another drink. They were all super nice and offered to simply remake it for me with no charge! They are amazing and I never have problems they don't fix with a smile:)) read more

They don't know what they're doing. It's like their first day on the job, every fucking day. This place sucks and I wish there was another coffee place around here so I could stop coming to this dump. read more

I have went to this location 5 TIMES. Every time they have either gotten my order wrong or it tastes gross. This morning I ordered a hot French vanilla coffee with cream and sugar. I got a plain coffee with almond milk. Not sure what they are doing here. I have had a bad experience EVERYTIME I go here. I was in Winder this morning, and that is the only reason I went there. I will continue to go out of my way to travel to the Bethlehem location. They know how to do it there. read more

These young ladies never greet me at the speaker, it's never busy when I go. Around 10:30am when I do go, I stopped tipping because they suck at the little that they do. Look at this bagel, who wants this burnt ass bagel as breakfast, n this shaped my morning read more

Dunkin' - Nasty burnt plain bagel with cream cheese‍ - Donuts Near Me - Winder, Georgia

They don't give you your change back I saw a little kid go up there order something I heard the lady say it was 3.08 the kid gave her a 10$ bill she only gave him coins back they take advantage of you read more

I come here very often and always get my order right and very friendly! I usually come thru drive thru. I had no clue there was cinnamon roll flavor for a limited time until I was told by an employee. That was awesome! It was delicious and now on to the thin mints flavor! read more

Dunkin' - a cup of dunkin donuts - Donuts Near Me - Winder, Georgia

Worst experience I ever had. One coffee was hot and smelled like lotion one was cold and they wouldn't take it back. I will never go back. Stay away read more

Very nice workers and GREAT DONUTS! Especially munchkins! Store is clean and orderly. Like others have said, I just wish they had a bigger selection, this is like a mini store or something. Today they had what I wanted, as long as the keep that up I'll be happy! read more

3 stars due to consistency and accuracy or drink orders. Dark roast coffee is very bitter.

They can not get your order right for anything! I go to this location atleast 4 times a week. They never get it right!! Sick it's like the store has new employees everyday. Sick of them ruining my morning coffee! read more

Great friendly workers and decent donuts. I go there almost daily for iced coffee or frozen coffee. One of the girls that works there is really cute and really sweet. read more

The staff needs to be retrained on how to make drinks at this location. The drinks are watered down, extremely sweet or have so much ice you only get a couple sips worth. Stick to the Bethlehem location if you want them to make the drink correctly. read more

This is probably the worst service in Winder and that is saying a lot. There were 2 people working the drive thru, one person cooking and no one at the counter. Customers were lined up all the way to the front door and after much time, began leaving. I told one of the drive thru people that people were lined up to the door and she gave me attitude, blaming the manager for the way he schedules and telling me he had just left and to call him if I had a problem. Finally, one of the drive thru workers went out a door in the back and a fat sloppy clerk waddled in to the counter finally and started to wait on people. She dropped two donuts while waiting on customers. Another worker also showed up from somewhere leaving me to assume that two people were on break while folks were waiting inside and leaving. This place was so nice when it started, but it has gone downhill pretty fast. read more

Heard Management gave a customer an attitude because she didn't call ahead of time and order. Is that a requirement? Hearing that from managament and giving attitude? Definitely not gonna give this place a try. read more

I got a dozen donuts assorted ....so not cheap ! I opened the box and 6 adult roaches and 20 baby roaches were crawling all over the box and donuts. I was in a office full of coworkers so we all are aware of this !!! I am in shock !!!! read more

I frequent this location as it is conveniently located to where I live. I like that I can go in, order my usual iced coffee, and never have an issue with service. The young people who are employed there, are warm, attentive, and respectful. which I absolutely love. I bring my laptop and am never made to feel rushed to consume my purchase and leave! my absolute favorite place to come, when I just need peace. Cameron is my favorite!!! read more

Since I'd never eaten from their breakfast menu I thought that I would give it a try. After making my order I stood in the Pick Up area while 5 employees stood around doing very little. After 4 or 5 minutes a worker asked me what I was waiting on, when I told her my order then she started making it. I won't be going back. read more

I give this place a few months to live. You go into a Dunkin Donuts - especially a shiny, new one - expecting a vast array of fresh doughnuts to choose from because that's sort of what they do. I mean "Donut" is in their name. Well, not this fucking place. The doughnut shelves are bare, reminiscent of pictures of empty grocery store shelves in 1980s communist Russia. Couple that with stale coffee, and you have a Dunkin' Donuts worthy of Winder, GA. read more