I love Dunkin Donuts' coffee. I prefer it much more than that of Starbucks. On occassion I'll break down and get a donut, typically the blueberry cake or chocolate cake donut. This particular DD has excellent customer service, but the designer must have broken out of insane asylum, as only someone truly mad could have created a parking situation this bad. read more

Come on...its Dunkin Donuts!!! Love the coffee (Dark Roast) and the round sweetness that of course are doughnuts read more

Dunkin' - Rainy night in Tucson and at the DD - Donuts Near Me - Tucson, Arizona

Don't go to this DD..!!! They do not stock up on their donuts and its a two hour wait for donuts. One of the Female employees is rude. She has no customer skills at all. There is an Albertson's across the street who has awesome donuts, stocks up and has excellent customer service. There is a startbucks up the street who stocks up and has excellent customer service, so you have BETTER options. I remember DD when it was just about donuts, coffee,and juice... Now they try and act like a coffee house with style when they have NOTHING because they dont stock up... read more

Doesn't close for 4 more hours and out of glazed Donuts probably their number 1 seller!! This is not the first time!! But it's the last time I shop at that DD!! read more

Stop here every morning before work. The staff is absolutely amazing, great service and always with smiles! Always gets my order right and tells me if there's any deals going on. Love them! read more

They have donuts. Delicious, yummy, scrumptious donuts. They're open late so if you get a hankering late at night, you can go to the drive thru in your jammies. I have NEVER done such a thing but you could! read more

I ordered a drink specifically the way I wanted. When I got it, it was not even close to what I said. I said it twice, and I still can't believe they didn't get it right. It was only on boy, and there were no cars but me. The guy simply just didn't know what he was doing read more

I have only recently tried Dunkin Donuts for the first time earlier this year. I loved the location because it was super clean and the staff is very friendly. The only bad thing about this Dunkin Donuts is the entrance. It is difficult to get to, but totally worth it the visit. read more

This Dunkin' Donuts is the best in town! It's my go-to morning stop. The food is consistently good, a long line goes fast, and the staff is friendly and inviting. It is very clean and they are always happy to help. I had one instance where my drink was made incorrectly and I was so impressed by the kindness of the staff and the quickness and willingness to help. read more

I only stop here for coffee after racquetball. (Sometimes 1/2 a donut). Good customer service every time. Small sitting area, and odd parking lot. I don't care for donuts, so I can't say anything good or bad about them. Again, excellent customer service. read more

Mary in the drive thru always has a friendly smile and warm personality even though there's a line wrapped around the building and 20 people inside. She's a great representative of Dunkin Donuts. read more

I go here a couple times a year. Mainly because I'm in town visiting family only a couple times. A few days ago the payment system was not working. They served us and told us thank you. Since we didn't have cash. A couple days later we went back to pay (at the sincere request of my 5 year old). She reminded me a few times a day until we finally went back. They again told us no need to pay. It made my daughter sad. Thy finally accepted. read more

I'm very disappointed with my recent visit to Dunkin' Donuts. They added a bunch of stuff to my order that I didn't order and then didn't give me what I wanted. They charge me an extra for stuff I didn't Even order and they didn't give me the stuff I asked for. I hate to complain but I just wanted to let you know to check your order before you purchase your food. Dunkin' Donuts please reach out to me so we can squash this beef. read more

I frequent this Dunkin donuts. Never had them give me a wrong order and they always have good customer service

Can't contain myself when I'm there! I love their cold roast, it's like Starbucks, but cheaper! They're Reese's square donut is to die for! My friends don't believe me when I sat it's better than Starbucks! read more

Very poor selection of doughnuts. Everything I wanted to order, they were out of. How does a donut shop not have any donuts. Also very poor customer service. read more

I remember loving dunkin donuts as a kid. The prices have gone up and the quality has gone down. Drive thru is kind of slow and donuts tasted old/Staley. The second time was a little better. read more

I would give less than one star if I could. Very poor customer service every single time I go here. That is to say, I will never go here again. After my first drink was horrible, I decided to give them a second and then a third chance. Each drink was so horrible I had to throw it out. Waste of money, waste of time. Learn some customer service skills & how to make a coffee. read more

This location is my favorite! Usually busy I understand why) but they are very quick! Not to mention super kind and helpful

The vanilla cream is the best doughnut on the planet! Wonderful coffee with even better shots to add flavors. After a morning walk it is nice to sit outside, look at the mountains & enjoy a cup of coffee paired with my vanilla cream. Sadly I have been there & found the vanilla creams gone:( But, that is because they are so good. Some pretty darn good breakfast sandwiches too. Give it a try! read more

Smaller 10oz cup of coffee with no Free refills for $1.79!!! Small donuts Not much Donut taste Mc Donalds 12oz senior coffee on $.79!! Never go back! $3.00+ for what? Rip off! read more

I love this location. The coffee is perfection! It's always fast (except the drive-thru does get backed up) and they don't burn my bagel. It's also like the only chain that I've been to out here since moving from Florida that hasn't disappointed. read more

Great coffee and donuts, but one of the worst parking lots in Tucson. If the drive through line gets too long parked cars are stuck. Always look forward to a DD treat. read more

This is the best location In town. hands down. no exceptions. I go to this location every morning and I'm always greeted with a pleasant smile and a great attitude read more

Stale donuts that should not have been sold, too far to take back, no selection, guess they were closing.

When I first moved to the east side of town, I was thrilled to find this place so close to my new home, & I pass by everyday, on my way to work. I gave this location not only 1 try, but a total of 3 tries. The last of which, I came to the conclusion that they just don't want my business. The drinks were horrible each time. i always order a hot coffee, but yet had to ask for a sleeve after they handed me a hot cup. They were rude when I asked for it, and looked at me like I had 2 heads. Save your money, or go to Starbucks. read more

I've only gone through the drive thru but staff has always been amazing, friendly and personable even in the short amount of time available to converse! And the mocha iced coffee isn't to shabby either read more

The donuts are good! but the muffins suck. They are SO FUCKING DRY. I literally felt like I was eating sand.

I love coming to this Dunkin not only because they get my order right every time but my girl Mary, she's the greatest individual there! She's always making sure I'm having a great morning and always compliments me even if I look like I just rolled out of a hole! read more

2 coffees and a couple muffins ordered, decided would like something other than muffins, they were unable to change order, couldn't do it without a supervisor so we were stuck with the muffins. read more

Fast drive through, lots of Ingredients in they're donuts though. Good selection usually out of some certain donuts, but employees are nice good donuts! read more

Great place to go with family or friends, the chocolate on chocolate donut it's delicious; I had an iced coffee that was prepared correctly, my friend's order was right also. As you can imagine the place was packed but the staff explained that they have been working on keeping up the crowd. Unfortunately I witnessed when a customer mistreated an employee for not having his favorite donuts..this is Tucson and people love new restaurants..Remember In and Out? I will keep going, service was great and the coffee and donuts were what I expected...and for the rude guy please grow up!! read more

Today I was the recipient of someone paying it forward. I am a frequent flyer at this location. At least twice a week. This morning I was pulling in at the same time another vehicle was pulling in from another entrance. I waited and let the other truck go first. I ordered my usual and pulled up to the window with debit card in hand. As I was handing the cashier my card she was handing me a receipt and my order. She said this was on the guy in front of you. I caught myself smiling all day just thinking how I could pay it forward. I did not know the red truck and it was 6 am so I could not see the driver and know he could not see me. Such a simple thing that made my day. I googled my encounter and found that this happens from time to time all over the world at DD. What a great thing! I did not pay it forward to the car behind me because I was so dumbstruck. I am looking forward to my next visit to DD to know that I paid it forward. read more

Well, I finally found do after being slammed with commercials. It was way out of my way, but I had to try them. It was about 7pm and I had a hankerin' for a donut. Seeing as they were open at this time, I expected more choices. Unfortunately, my expectations were not met. Okay, first of all, I will say that I was happy that they did have several raspberry jelly donuts. That's my husband's favorite. My favorite is a good maple bar. I did get one of the maple bars, 2 jellies, 2 chocolate filled and a glazed. I could not believe how expensive DD'S donuts are!!! And the quality did not live up to the price. I ate my glazed as soon as I got in my car. Not only was it the smallest glazed donut I've ever had, but it was also the least satisfying. What a disappointment!!! Later, I ate the maple bar. It was just ok. Very small, very little maple frosting. But, like pizza, it's all good. Now, about the chocolate filled. What an amazing concept! I was looking forward to trying this one because I've never had a powdered sugar donut with a chocolate butter cream filling!!! Who'd a thunk? Sorry to say, this donut was also a disappointment. Size was okay. The doughnut was dry. AND, THERE WAS VERY LITTLE CHOCOLATE BUTTER CREAM IN THE MIDDLE!!!! I was pissed off and totally disappointed. I had my hopes up for that one. Needless to say, I will not spend anymore of my monthly disability $ on DD. Safeway has better donuts. read more

This location is always extremely quick in the drive-thru! I have pulled up before to see many cars ahead of me with no hope of getting out of there quickly but I am always wrong! They fly through orders and my order is always correct! Great job to everyone there! read more

Went from bad to worse- just spent 20 minutes stuck in line for most horrible cold brew coffee I've ever tasted in my life I will never come back to this location ! read more

I am from Boston and I drive 12 miles to get this coffee as I live in the southeast area of Tucson. Absolutely the best customer service anywhere. I am pretty fussy about my coffee and they get it right pretty much of the time. Rita and Shelly are the best! Love love love them all. read more

Poor service. And always out of donuts. I have used this location several times and I will never go back after today's events. As I walk up to the register I was ignored and the cashier walked away the other cashier proceeded to take other customers that age behind me then gave me an attitude as I was the next person in line. Then to top it off they have no glazed donuts vanilla donuts etc. How can you not have donuts really people and to to it off they were not even fresh. I will stick to the local shops from now on like alvernon donuts or donut wheel. Sorry dunkin I am done with you. .. read more