Good service when we stopped in for coffee. They even went one step further and made fresh decaf coffee for my wife on the spot without asking. Very nice clean store, a lot of ice cream being sold from the Baskin Robbin's side. Great combinations of stores to meet many needs. Love my Dunkin coffee you can keep your STARBUCKS coffee it will never stand up with Dunkin. read more

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Absolute shoutout to Ariana! I live in Austin and ended up in Temple twice in the last month and both times I stopped at this Dunkin' randomly. Ariana remembered me on the second visit and even remembered what happened when I was in there. That's crazy! This girl is super smart and absolutely going to take over the world one day. Honored to have had a drink made by this superstar! read more

The food is great. They have a Dunkin and Baskin-Robbins here. Order in advance as walk-in or drive-thru as service was slooooow. No lack or willingness to help, just understaffed to meet the demand. Coffee always superb! I will return next time I'm in the area but will have my mobile order done. Good environment and clean. read more

Dunkin - Dunkin indoors at Temple Texas - Coffee & Tea Near Me - Temple, Texas

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The service here is terrible. Got the order wrong twice and extremely slow. On and no apologies read more

If I could give 0 stars I would. It isn't anything like what I remember. I asked for 4 plain cake doughnuts and 3 glazed and 1 cake glazed in that bag. The Boston Cream filled had a horrible after taste and so did the chocolate glazed. Apparently there are ingredients I have a reaction to and my guests who had to have Dunkin Doughnuts were not impressed either. Either too toasted or not at all. The croissant seemed stale. My sourdough egg, bacon was undercooked slime egg. Feels like I paid for a petrie dish. One experience not repeat nor will I go back. Too many great options. Not worth the risk. read more

Welcome to town Dunkin' and Baskin-Robbins! My first impressions are all positive. Upon walking in, we notice a considerate space. Enough room is left, should there be a line out the door, on both the Dunkin' side and BR wing. Good set-up! A drive-thru is a plus. I was told a separate register would soon be added to the BR section of the counter. That'll make purchasing simpler if you want fixes from all sweets. There are tall tables and shorter ones, plus a lounge chair that was already occupied. We know how hard it would be to wait and have a turn to sit in that comfy chair. It appears to accommodate laptop workers - another plus. It's very bright inside but the colors from the donuts, ice cream, and signs add a nice splash of happiness, with a warm contrast in wood grained tables. Checkout the side wall too that says "Temple runs on Dunkin'" Totally speaks to caffeine addicts ; ) Here we have a one-stop shop for sandwiches, light lunch specialties and drinks, breakfast and hot coffee, plus dessert! I have yet to try your coffee but the donuts and refreshing drinks we tried were pretty good. I hope you guys bring back the coconut refreshes your other locations once had. Thanks for gracing us with your presence DD and BR. read more

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I pulled up today a Wednesday at 6:44 AM and there were five vehicles ahead of me in the drive-through line. I sat there for over 12 minutes and only one vehicle moved forward. The line continue to build behind me trapping me into the drive-through line. Tried to call the store. Multiple times and no one answered. Thank God, the cars behind me were fed up and started to leave so that I could reverse out of the drive-through. Once I was able to move out of the way three other vehicles reversed out as well. That is it at least six vehicles that left this location this morning. i'm pretty sure that all of us would've appreciated them just shutting the store down and having the lights off versus wasting our mornings in this manner. read more

Got sick after eating egg & cheese muffin & snackin bacon. Don't know if it was bad food or unclean prepping....?!?!? Be extra careful.....stick to donuts!!!! Not worth it!!!! read more

This location consistently doesn't keep a stock of specific bread items for their sandwiches. It's been an issue for over a year now and all they do is try to serve other sandwiches on their non-edible bagels. Staff at the drive through is inattentive: our family have been left at the drive-through window with half of our order trying to get attention of the attendant on several occasions. Staff members change but service and stock management appears to be lacking the same - it's a poorly managed location. read more

Very disappointed. Where was the apple in the apple fritter. No apple at all. Other cake donuts were spongy and had no texture. Chocolate icing was canned and didn't setup. Still runny hours later. read more

Clean atmosphere. Pleasant service and team members. I've been there for breakfast and for ice cream and I did not leave disappointed by the food. My only issue was how long it took to get my food. I know this store has been open for about 2 months now and I'm sure they're still low on team members but it shouldn't take 10 minutes for me to get a chocolate chip shake. Overall I've enjoyed having Dunkin Donuts down the street. I love their donuts! read more

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Visited this location tonight because my sister had received a gift card. We ordered two coffees, hashbrowns, donuts holes & a regular donut. The cashier only gave us the hashbrowns and coffees the first time going through the drive thru. Went back through and when I stated we did not receive our donuts, she laughed and said come back to the window. When we got the donuts, we received extremely stale rubbery donut holes and a jelly filled donut instead of a regular glaze. Not sure why she couldn't get the order right as there was not a single other person in the drive thru or the store. Definitely will not be returning read more

Worst Dunkin ever and i have been to many. Poor service, will get orders wrong, takes forever in the drive thru. Never a hello, thanks or please. "Sorry to bother you wanting to order something" read more

Watered down pumpkin cold brew. Basically flavorless. Not the first time my drink had no flavor. read more

Dunkin - Coffee & Tea Near Me - Temple, Texas

I was surprised how well stocked the donuts were when I came in at 2pm. Donuts and coffee were good. Staff was very friendly. Store was clean. read more

A new business The Good: The place was clean and very quiet. I can not comment about the food as we were unable to place our order. The Bad: A Saturday,two employess, both with a "We are here to served you, bow to us attitude" The Bad: So we had a military gathering and J was to bring 5 Dozens doughnuts for our personnel. They have a limit of 3. (A doughnuts shop with Doughnut shortage? Lol ) Luckily for us travelling east thru the same parking lot. ( we normally place our orders thru there) There is their competion (Shipley Doughnuts) and with no hesitation, they dispatched our 5 dozens of doughnuts. Ohh and they did so with Texas style hospitality. IF YOU HAVE LARGER CORPORATE GATHERING OR TRAINING REQUIRING MORE THAN 3 DOZENS DOUGHNUTS, STAY AWAY FROM THIS PLACE. Their piss poor attitude and 3 the dozen doughnuts rationing limits, did it for us. This is poor choice for larger busisness and/or organizations. There are other established businesses nearby with a better, non piss poor attitude. The great thing about competition. So don't settle for less. read more

I made an order online super early in the morning today with a large number of donut holes...it was done on time and the donut holes were fresh! My frozen coffee wasn't melted down by the time I got there. The lady at the first window was very nice and already had a very joyful, welcoming energy for it being so early! That was very much appreciated and I will definitely be coming back next time my kiddos want donut holes that early!! read more

Extremely slow, 20 minutes for 1 kolache & 1 drink and only 1 person in front of us. Will not be coming back here

I hate to say it and I won't go in to depth about the multiple let downs I've had but I really hope someone who works with some type of control sees these reviews and reconsider the whole structure of the business plan. There's always something "out of stock", the line is always long. And I honestly can't be upset with the workers for having a attitude because I would have a attitude too if I can't do my job properly based on the company not providing the needs of the customer. Only reason I gave 2 stars instead of 1 because my drinks are always made right. read more

It's tough for me to write this review because I was really excited for this location to open. However, every time I've been (drive through only so can't speak to the ambiance inside) they've been out of everything - ice cream flavors, cones, donuts, you name it. You want it, and chances are they don't have it. Service has been friendly enough, but at times, a bit slow and confused like they aren't familiar with certain flavors or procedures. Weird. read more

Starting at the drive through, I asked for 3 apple filled, 3 cherry filled donuts and 1 blueberry muffin. The attendant stated that they had no cherry filled and no blueberry muffins. I settled for the 3 apple filled donuts. The order was filled by what looked like an unhappy employee. We drove off. Arriving home, we find 3 stale, chewy, donuts. They were red tasteless jelly filled. The product was not only an incorrect order, but the quality of the product was poor. This is second visit to this store. The first visit resulted in receiving a poor-quality product as well. Poor quality product, poor overall experience. You've lost our business. read more

This Dunkin is consistently out of half the items on their menu. Without fail multiple items will be out of stock. On the rare occasion they have everything you order, they will "forget to give it to you." This isn't a fluke, it's a persistent problem with every order at this location. Management does not manage inventory appropriately, and staff are inattentive. read more

Walked in and stood at the ice cream register. Several people behind the counter. Nobody told us to move to the DD register until we asked. Stood at the counter register for DD. Nobody said anything/acknowledged us. Girl came by and said register wasn't working. Went to back and got someone. They fixed it. She walked away. Nobody took my order. Still not acknowledge by anyone in the store. Poor girls at the window working so hard on drive thru. Other people standing at ice cream counter, I told them not to stand there because it was not "open". Will not be returning until management is better organized. Left without ordering out of frustration along with the man I told to change registers. read more

Literally the slowest service ever. We went inside and it took over 20 minutes just to get help from someone. There were probably 5 or 6 people working and not a single person actually came to take our order they were just standing around while one older lady was making the drive thru orders. We didn't get service until there was already a line to the door. They were out of every single donut except for chocolate frosted and most breakfast foods. The one chocolate frosted donut we did get was not cooked corrected and the frosting was just smeared on the top. It took another 20 minutes to get the rest of the items we ordered. They turned away multiple customers because they literally had nothing to sell to them. I understand the place is fairly new but there was no organization in management or inventory of the store. read more

Seeing that they are only 2-stars, tells me that I shouldn't post. HOWEVER, I am petty. It's bad when you see two young people working here quietly encouraging the other to come and provide service to my wife and myself (because they didn't want to scoop ice cream). Well, I can solve that issue for them. Instead we went to Jeremiah's where they were more than happy to help us. Ice cream is better to. So, to the two little teen b***hes that didn't want to serve us. Remember, without our dollars, you have no job. So, maybe the ownership should hire people that Want to do their job. Not just Get The Job. read more

Was anxious for store to open, but since it has, have be generally disappointed since then. We have been at DDs all around the country for over 25 years and sadly this one seems to be poorly run. Often they are out of some menu ingredients. Tried preordering on line today and it took 25 minutes to get my order which came with the wrong type bagel. DDs used to be our weekly go to breakfast store, but reluctantly no more. read more

Went to get breakfast this morning and wanted some dunkin, I ordered a bacon egg and CHEESE on sourdough bread. This is my first time coming to this Dunkin in a while. Number one their bread is not toasted, number two I had the slimest 2 strips of bacon I've ever seen. No cheese and overall a pitiful breakfast sandwich. I will not be returning read more

Hard as a rock bagel, and took 20 minutes to get! Manager walked away and didn't follow through. :(

Awful! Slowwwwwww service, horrible customer service. They take forever to serve a black coffee!!!! Avoid this location.

If I can give this place a negative10 review I would. This place has consistently messed up my order. They see me waiting for my order and it takes them 25 minutes to ask me if I got the rest of my order which obviously if I did I wouldn't be waiting here. The old lady with the glasses and the box braids has to have one of the worst attitudes I've seen poor customer service. If I was management I would fire everyone there and hire new people to run that place. Also there always fighting in front of customers like y'all ain't running no 5 star restaurants but it sure seems like they running a circus in there. read more

Oh my gosh! I just can't believe this place. Every time we come they are out of something. I'm wondering how they will ever survive. Either they're out of ice tea or bacon during the breakfast rush. And just now we went for an ice cream cone and they were out of waffle cones, waffle bowls and sugar cones! read more

Employees here are entirely incompetent. We asked simple questions on a refund for a door dash order and they denied to even to try to communicate to find a resolution. read more

I stopped at Temple's Dunking Donuts and bought a couple breakfast sandwiches and a large coffee to take out, didn't see anything bad on the sandwiches but the coffee had a large piece of hair now, in this particular branch I noticed that there's many flies and trash containers are to the top, I DO NOT RECOMMEND TO ANYONE ELSE, I WONT BE BACK. read more

This is the absolute worst fast food place in Temple. This establishment proves that customer service is dead. They always get our order wrong, they take forever to give you your food, and they always gaslight us when we ask when the full menu will be coming. Every other Dunkin we go to has the full menu, whoever opened this one needs to change that and change what their employees say to customers when it's asked instead of "we've never had glazed donut holes before and I've worked at another establishment." I don't usually leave reviews because I think some people are just dramatic but this place genuinely sucks and we won't be returning. You'd get treated better at Popeyes which is notorious for having terrible customer service. Train your employees better on customer service - coming from someone who used to work in fast food. You get paid off to live off of those wages now, get over yourselves and treat people with kindness. There was better customer service when we got paid minimum wage. read more