I've put up with this location for so long but at this point, I've made my last visit here. It's a…read moreshame because I never have no issues with food preparation here. Even the dunkalette I ordered here is especially good. The reason this place is getting a 1 star from me is that the service is absolute TRRAAASSSSHHHH!!! There are shady politicians in NYC that put more effort in their jobs than the workers in this place. My gripe about this place needs its own paragraph. This place has a reputation for lackluster service, the prior reviews here show I'm not alone in my discontent BUT this time is by far the most egregious offense. I've made my order on the Dunkin' app, which is by far one of the better made apps for quick service restaurants, it is surprisingly good and very rewarding...back to the story, whenever I make an order on the app, I at least give the place a 10 minute grace period, more than enough time for my stuff to already be made by the time I get there because I understand that there will be slight delays because the place has a drive thru as well but I just ordered one item so, rather easy for them to get it done. However by the time I get there, my dunkalette was nowhere in sight despite me giving them 11 minutes to complete one order. STRIKE 1! I get the attention of the server there who doesn't even recognize the order despite the order being completed on the app on that location and being on the computer behind him. STRIKE 2! The server, despite having acknowledged my order at this point, partially set up my order only for him to stop halfway and serve other people, even completing an order of someone who got here after me but got his before I did. Someone else had to finish the order I made on the app SEVERAL MINUTES AGO! STRIKE 3! I'M DONE! Wow I had a lot to say on this one but I needed to vent. This place has the potential to be a 3.5 at the least but is stuck under 2 stars because of the PITIFUL, GARBAGE, LOW EFFORT, DISGRACEFUL, LAME, BOTTOM SHELF service this place doles out just because they're the only Dunkin within miles with a drive thru. I've seen Postal Workers with more enthusiasm for their jobs than the people who do business here and it's just sad. If there was a Starbucks, Tim Hortons or even an indie coffee shop nearby, that place wouldn't be so damn lazy. I've literally had it with this spot.

0 stars if I could, they are so dam slow in here. I wonder what it takes to work here. Everything…read moreis premade, you either have to heat it or mix up a few drinks. No way an order for munchkins and a coffee takes over 20 minutes. I guess the only nice thing I can say is that the location is kind of clean. The drive thru is a complete mess, you could do some serious damage to your car going through this wreck of a parking lot UPDATE: they served me pork when I ordered turkey. Didn't notice until I took a bite because I was driving and eating. This store is run by complete idiots.

Enjoyable and very clean environment. This Tim Hortons is actually the preferred choice over…read moreDunkin' Donuts. In my opinion. The service was really quick and the donuts they don't taste too stale. I actually appreciate their moistness and not too sweet as well, which is also another bonus and they certainly don't taste dried out. I had the honey dipped munchkin thing, and it was a little rubbery, but overall the chocolate one I had was pretty good. I'd come back for more.

This is my go to coffee place when I'm heading down south. The coffee is always consistent and…read moretried a donut today for $1 and it hit the spot.

I'm not sure if I get the allure of Tim Horton's. I tried the donuts and they tasted both somewhat…read moreplain and stale. The coffee was run of the mill type of coffee. Service was fine as one would expect from dealing with people working in a kiosk. They have space allocated with standing tables on the side to allow consumers an area to eat. Maybe this is the best part of Tim Horton's being in the ground floor of the LIRR/AirTrain station? I was able to get better coffee nearby and for less, less than a block away. Competition is also mounting in the area with more businesses opening in its vicinity, so I likely will not return.

Donuts. HORRIBLE. Purchased a couple of Donuts (OREO & NUTELLA ) which were dry, stale, stiff and…read morehard with a Hot Coffee that lacked Sugar. Had no idea TIMS had an outpost so far south of the CANADIAN border. CAUTION.

I stopped in to grab a birthday cake. Upon entering I wasn't greeted so I said hello to the…read morecashier. The only person that was in my view. She never responded. Another person walked near where I was standing and asked if they could help me. I asked her the flavor of a particular cake, then selected the cake I wanted. She asked if I wanted happy birthday on it and I told her yes. She asked the cashier if she could ring me up. She asked if I was paying cash or card, I told her cash. I gave her the money, she gave me back my change then walked away from the register and went in the back, she never said thank or anything else. The young lady that was helping me put my cake in a bag and thanked me for coming in. I asked her name because she was very polite and displayed great customer service. Her name was Angelica.

Been patronizing this Bakery since 1989; lived in Howard Beach for 20 years When the original…read moreowners a father and a daughter team ran it for years that's when sugar bun was a 5 star + bakery !! Now in my opinion it's at best-of-three star bakery Café ; everything changes new owner he's not so friendly prices are through the roof; the staff that he has he's very blessed because they are very professional friendly and fast..... Coffee is fantastic; their baked items are very good; prices are insane..... I get it we all know that inflation is up everywhere & on everything but a cup of coffee and my favorite a tea biscuit toasted with butter and jelly $7.00 that's insane.. I still patronize this business on special occasions and holidays like i said all their bakery items are good but for a everyday breakfast stop definitely not.... They do offer Breakfast & Lunch they have a full kitchen & menu; They do have plenty of seating; Parking out front on the boulevard it's a hit or miss; we have commercial trucks so we can't use their parking lot in the rear.... I do recommend if you're in the area; But would I drive out of my way to get here Nooooo Sir !!! Best Regards, Greg D & Family

Amazing coffee and matcha!! The baristas are also always such a pleasure. My favorite spot!read more

Cute little coffee shop. The drinks were really delcious and the coffee was melo but strong…read more They have only outdoor seating. With 3 small tables. The girls working the bar and and cashier were nice and efficient!

This has to be one of the most creative little bakeries I have been to!! It's a tiny shop tucked…read morein Old Howard Beach, just steps from the JFK/Howard Beach station. I was headed to Howard Beach and this was a top Yelp suggestion. There were all kinds of wonderful goodies that made for some great holiday boxes to drop off on my next few stops. What was really nice is that they were decorated in fall colors with fun little Thanksgiving touches. There was a wide variety of chocolate covered Oreos with turkeys, leaves, pilgrims and cornucopia. Graham crackers and Rice Krispies were also dipped and decorated. And, God, I wish I had saved a chocolate and sprinkle-covered Twinkie for myself!! Everything was tucked into unique pink boxes, which helps these treats stand out from the usual bakery fare. Next time I'm going for the chocolate pizzas, cupcakes, and beautifully decorated cakes. The young lady behind the counter was also the baker and she could not have been nicer. She was so helpful! From all of the items on display, it's clear she takes a lot of pride in her work. I can't wait to go back and stock up. Definitely check out this wonderful spot!!

Staff very helpful and I would recommend any one to come to this location . Also you are treated…read morevery well . You are in good hands . Every thing you need is just right . I would always seek good professional help .

Yumalicious bagels and muffins and a crumb cake to die for!…read more Kudos to the best service ever! Richie and Elvis are best always cheerful and remembers my order for my mom and me amongst the hundreds of orders they take every day! Nothing but the best raves to start my weekend!

I ordered a sandwich and to my surprise it was different from past orders. The meat was far less…read morethan what I was used to receiving in the past. I brought this to their attention and they gave me no satisfaction. He said it was measured. I said it has been reduced. He blew me off. They lost me, along with the annual revenue I provided to them. I used them for years and I know the difference. And so does he.

I have mixed feelings about this location. Yeah it's Dunkin Donuts and it's gonna be mid but…read moredespite the lukewarm breakfast I had, it's still slightly better than the one a mile West from this spot. The service for starters is better for sure. When I order on the app, my order is already ready by the time I get there. 5 minutes is all that's needed for them to get it done as opposed to the one in South Ozone Park in which some instances don't even get my order started until I get there. This is where the review declines from a possible 4 to a 3. The green goddess wrap I ordered wasn't fully heated. It was hot on 75% of it while the other 25% was cold, almost freezing that I couldn't finish. Bummer, you guys missed the mark. I get it it's Dunkin Donuts, a typical chain restaurant but you could've done better and I know you can. Today just wasn't it.

I feel sick from eating this breakfast sandwich, the egg was molded!! They are disgusting they also…read moresale stale donuts!

This Dunkin Donut is very new; it offers 4 regular parking spaces and 1 handicapped parking space…read more Since it is the only business present, the other parking spots are available. Walking into this beautiful spacious establishment, you will notice the color-coded decor which makes their brand stand out with an impressive notation displaying the town of JAMAICA. I found the service and employees quite pleasant and thorough, as the person taking my order repeated my order ensuring accuracy. The do function as a cohesive team displaying effective and satisfying customer satisfaction. I am aware that DD does not make the donuts in house, so they don't control the texture of the product so I can't blame them for the product. But the blueberry cake donut did not have a lot of frosting and that is fine with me because I am cutting my sugar. I request a small French vanilla swirl with lite swirl. I was ok but less swirl that was requested would have been appreciative. The dining area could use a lot of attention on the floors but otherwise it was pretty decent.

Thank you for the app. Order in advance so im not waiting…read moretoo long. Just call me the matcha girl with oat milk. Barista did an excellent job making my ice matcha oat latte.

I had no choice but to give them one star. But was so nasty in there. Service was horrible. I was…read morehanding the register my funds she snatched it out my hand so I just left the money on the counter I didn't bother handing her nothing. I tell her she catch attitude with the wrong person. That's not a way to handle ppl. You only have business because ppl local.