The premade donuts are amazing. I didn't try to make your own cake donuts. I had the apple and the…read morebiscotti

If you're a foodie on the hunt for your next great find, look no further than Shire Donuts in…read moreDalton, MA. This hidden gem is creating waves in the local culinary scene, and for good reason. Here, donuts are not just a treat but an experience. Watch in awe as each donut is hand-dipped right before your eyes, ensuring freshness and a personal touch with every bite. Shire Donuts offers a variety of mouth-watering flavors that cater to all taste buds.

Got an extra large hot coffee, he stirred it and thanked me. This is the only one who knows how to…read moremake coffee. Very nice and welcoming. I live 30 minutes away but this is the only Dunkin's I will I will go to.

Negligence. There is no way they missed this charcoal burnt sourdough bfast sandwich as they…read morewrapped it up. I would have turned right around if my schedule allowed.

I am so glad my daughter-in-law introduced me to this fabulous little market! It may say farmers…read moremarket, but boy, is it so much more! Fresh foods, fresh coffee, fresh, pastries, fresh premade foods, fresh packaged meats, and cheeses from the locals, and don't forget the jams! I have officially made three trips this week :-) They also have the most fabulous juice options! Earlier this week, I chose the ginger lemonade. Very heavy with natural ginger and I love it. It's very tasty by itself, but be ready for that kick of ginger. I happen to really love ginger and know how good it is for me, so I went back and got more. Now, that being said, it is wonderful, mixed with Absolut with a little bit of sugar! L O L ;-) My son and his beautiful wife and kids moved to the Berkshires for his job!! They try to support every local business, because they own one as well!! What a beautiful area!!

Cute little shop, amazing selection of gluten free and dairy free items. Parking is around back.read more

The Boston Creme I had yesterday was so delicious. The place…read morewas clean and tidy. I would no doubt go again, soon and use my gift cards.

I am/was a regular here. I order two to five times a week, usually a protein latte, so I have had…read moreplenty of good visits. This one was not. I went to the mobile order counter and the employee did not acknowledge me. I asked how she was doing and got no answer. She set my order on the counter without a word. I said thank you and still heard nothing, and when I repeated it she answered "You are welcome" in a sarcastic tone. The manager on duty told me she is soft spoken. She was not soft spoken a moment later, when she started insulting me out loud with profanity and a comment about my appearance. Rude service is one thing, a manager excusing it is another. I have contacted Dunkin' corporate and hope this gets addressed, because I would like to keep coming here. Do NOT go here!

Every time I order a matcha from this location it's half full and is gone in two sips. The manager…read morehas given me a hard time about light ice in the past. dont ask for that, they will short the drink in protest to the request. Come on people these are expensive enough don't rip me off. Don't use this location or any others that have the same owner operator. Pathetic rip off artists.

My friend hurt her hand and came through the drive thru JUST for ice and the employees/management…read morewere so nice and met us at the window with NOT only ice, but first aid burn creme and a deposit bag for the ice. Her hand is OK. Sorry we didn't get any food, but thanks for being kind civilians!

This is the cleanest, most efficient and cheerful Dunkin I've ever been to. The staff is always so…read morehappy. Morale is obviously high there--must be a sign of good management!

From the owner: Stop By or Order Ahead with the Dunkin' App. True to our name, we offer 50+ varieties of donuts,…read morebut you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.

Delicious coffee! I needed a pick me up since I literally hadn't slept in over 25 hours…read more We decided to drive through Dunkin Donuts . It was fast, ez, clean, with absolutely DE-LISHOUS Coffee! ! I asked for cream & Splenda. I'm glad that I looked at the screen. It said *3 cream *3 splenda! Can u imagine having THREE Splenda? YIKES! . It was an honest mistake. I told her b4 she made it, she adjusted the order & it came out absolutely perfect . BTW, I bought a medium coffee for about $3. It was quite small yet hot & so tasty! Mmm. It did the trick. The coffee woke me up for the 40 min ride home then for another hour after that. If you ask me, that was worth every bit of $3

If you use the app to order I would recommend placing your order a day in advance since it…read morebasically takes them a day to prepare your order. And when you go inside don't expect to be acknowledged by any Dunkin employee.

Terrible coffee, terrible service. Only reason they are still open is due to their convenient…read morelocation. Never again.

I waited for 40 minutes to get 2 refreshers. Only 2 people working. Other people were waiting on…read moretheir drinks and they were just making drinks for the people coming thru the drive thru the refresher wasn't as good as it usually is.

First, hash browns should be cooked all the way through. It doesn't take much effort .... Just…read morethrow them in the fryer and it literally does the work for you. My breakfast sandwich was really good. Second, the absolutely disgruntled woman taking drive through orders should not be the face of your establishment. I've run a drive though in a fast food restaurant and yes, it's hard but also you have to at least be cordial. I was inside waiting for my order and all I heard her do was complain about the people in the drive through, "it's just coffee and donuts. Chill the f out". Classy. Maybe the manager who was just standing around listening doesn't care either? Obviously I won't be back and I know it doesn't matter because Dunkin' can do whatever the hell they want and people will just keep coming back. But there are other ones I will go to instead. The employee made me uncomfortable and I felt sad for the other workers who had to listen to her.

HORRIBLE customer service! If i could rate this with no stars i would. The manager has not a single…read moreidea how to run a drive let alone a small store in a gas station! You don't continue to serve an entire drive thru food while having a line of customers waiting for mobile orders that should be put out on a counter for people to grab and go, that is the entire point of a mobile order! I was asked by two employees why I was still waiting when I didn't get one thing I ordered and the manager proceeded to tell me I could just leave, I told him he could take the time to refund me then! I then magically received my food that had been sitting behind the counter for almost 20 minuets. I've had to go out of my way several times because they don't turn their ovens on in the morning but then claim they serve over 20,000 people a day! It's a joke having to wait over 15 minuets for a mobile order because he allows an employee who is running the register, take over 10 minuets to use the bathroom all while again, claiming their extremely busy!