I order breakfast everyday. The service is always great, but the bagels used for sandwiches are stale 4 out of 5 days a week. I'm giving up on breakfast. Coffee only from now on after five years. read more

The coffee was good, donuts were stale. Never a good combo, was a bit bummed out about it. I often go to thise place before getting on the trains when leaving or going to work. The service is ok, vibe is alright. I like the iced coffee quite a bit. read more

Before getting on the B,D,F or M trains you can actually score an iced coffee and a sugary donut at this underground Dunkin. Located in the bowels of the 47-50th Street Rockefeller Center station this Dunkin is open 24 hours a day. Service was quick and friendly. Considering it's down in the subway it looked pretty clean. Got my caffeine fix and I was on my way to the F train to Queens. read more

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Whenever I am in the neighborhood...ok at this Rockefeller train station, I always pass by DD and have the craving for donuts... They have specials at times and they make it harder to resist... Buy 6 donuts for $4.99 or 12 donuts for $7.99... Always check to see what variety they have before deciding. Service is quick and staff is friendly...easy to pick and and go. read more

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I've been passing by and occassionally using this location on and off for twenty years now. I like how lightning fast the service is and how organized the online order pick-up system/area is. There are many good deals on the app. I still don't understand why corporate discontinued the Coffee Coolata®, but the frozen coffee I've been enjoying all summer does the same trick. If they wanted to make it stronger with "a more energizing, authentic coffee experience," that's cool and all, but there was no need to drop the name, which is still live on the federal register, going stong since 1993. read more

In such a high tourist area, I am kind of impressed with this location. I mean, don't get me wrong it is a sight for sore eyes; it's not very clean, it looks like it could use a scrub down and the associates didn't seem that friendly, but you know what? I got my coffee quick and when it's cold outside and I need something to warm me up, I don't care about how nice you were, I care about how quickly I get my order. I'll take this over a Starbucks any day. But seriously, the coffee I ordered was piping hot and made with the perfect amount of cream and sugar. At that moment I needed no sweets so nothing else was purchased, but honestly, I'd come back here again in a minute. I don't need you to be friendly, I'd rather you be fast in this instance and they did what they had to do so thank you. read more

Dunkin' - Coffee & Tea Near Me - New York, New York

Their donuts are shipped in and I really prefer to shop locally owned and operated businesses

I like this location. It's in the subway station so when the weather is cold or rainy you can grab something to go before or after you get off or on the subway. There are no seats so everything is to go but it is also open 24 hours. They also have plenty of registers so usually the wait is very short. They have a pick up counter as well, so once you order, you get your beverage, you can get your donuts or sandwiches at the pickup counter. Mobile orders are at the pick up counter as well. Its a full service store as well, with donuts and sandwiches. Great and go location. read more

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I needed an Afternoon pick me up and something to cool me down!! This collatta did the trick! No lines in the afternoon, so the fastest service ever read more

Service was nice and quick The food is not fresh at this location. I brought a Boston Creme donut during the morning rush. The donut was stale and the crème inside was starting to separate. You could literally see water and oil. read more

It's so sad how low dunkin has fallen - my boston creme donut only has a sad dollop of chocolate icing covering maybe 40% of the surface and they'll really skimping on the cream inside - feels like there's maybe a teaspoon or less amount inside (and it's never centered, so you're eating fried dough on one side and slightly filled dough the other, with some chocolate in the center). Sad because I miss the old days where the donuts were bigger and less sad looking~ read more

Didn't expect it but, Dunkin' was simply wonderful. Great mood. Every single thing that I have tried was really great and I would return to have it again! Crew is extremely polite and will certainly help you with anything. I can not say enough good things about Dunkin'. read more

This Dunkin' Donuts resides in the underground shopping complex of Rockefeller, directly where the B, D, F, and M train station sits. Cashiers are quick to accept orders and payment without the typical unfathomably nasty attitude index of other Dunkin' Donuts locations, albeit the portral of their unhappiness. Service is efficient and courteous. A receipt for picking up your order is required to ensure accuracy, which comforts me to know my order is properly fulfilled. Upon consuming my breakfast sandwich of sausage, egg and cheese croissant with complete and utter dismay it was burnt. With my badly burnt breakfast sandwich I rate this Dunkin' Donuts four stars. read more

It's a busy dunkin donuts found as you exit the subway station at Rock Center. They handle a lot of people. They move quickly. Ok so far so good. Went in this morning for a Friday treat - toasted poppy seed bagel with cream cheese. "Sorry, we discontinued the poppy seed bagel". Ok, damn. Got a toasted sesame seed bagel with cream cheese instead. Came out quickly. Ok still so far so good. Get up to my office, unwrap my bagel, and it's barely toasted at all. It's like they held it up to a hair dryer for 5 seconds and called it toasted. I was annoyed. Then I remembered that this wasn't the first time this happened to me at this location. Shame on me for not remembering the 1st time. Skip this if you want a morning bagel - try Lenwich instead. read more

The worst bagel ever! It was stale, cold and not toasted like I requested. Dunkin donuts selling stale bagels, what a disgrace! I was so disgusted I felt like walking the 4 blocks to take the bagel back but it was too hot outside :) My first time and definitely my last time buying a bagel or anything from Dunkin Donuts/Rockefeller Center. read more

The famous Dunkin' Donuts home of all things donuts and such FOR EAST COAST people only. I'm from the Socal area, and only naturally seeing a Dunkin' Donuts made me want to stop in for some. People seem to rave about this place on how amazing it is and such, but I wasn't particularly blown away. I got a normal glazed donut hole, and it seemed kind of dry. I got it in the morning as well, and it didn't taste very fresh. Sorry Dunkin' Donuts, I'm still a Krispy kreme fan... read more

Dunkin' - Coffee & Tea Near Me - New York, New York

Dunkin' is simply astonishing. Dunkin' is a total gem of a find. Every thing that we have ordered was really fresh and flavorful. Crew is very helpful and can help you with anything. Overall, I think that this is an awesome place. read more

Only went to this location once or twice and today I tried to redeem my birthday coupon for a free drink. The lady insisted that my coupon was fake before even looking at it and scanning it. I asked her why she thought my coupon was fake and she said "I just know it is." Excuse me? I was so frustrated and my coworker was appalled at the lady's attitude as well. Eventually I showed her the email (from Dunkin's perk account) and the expiration date (today). She eventually agreed to scan it and of course, it went through. She rolled her eyes and took the cash for the remainder of the order. No apologies at all. Was mortified I was treated this way (it was a birthday voucher, so not a good vibe for my birthday either). Not a Dunkin location I would frequent again if I didn't have to. read more

i personally would never get any food product from a place thats inside a subway station but a hot drink which is in a cup and will not require me to put or stick my fingers in or near my mouth is ok .this dunkin donuts at the 47-50 st rockefeller station is open 24/7 and seems to carry all the usual dd stuff. made a quick stop and visit to grab a medium cappuccino before taking the m train to astoria and overall it was ok . actually its a very clean dd considering its in a dirty subway surrounded by homeless souls and wackos (thanks bill deblasio). dunkin donuts at 47-50 rfs gets 3.5 stars on my yelp meter . read more

The place is insanely busy and yet you can walk up, order a coffee, and walk away with it in under 60 seconds. It's like magic, and I'm consistently impressed. Additionally, I've only ever had pleasant exchanges with the friendly staff. I come here almost daily and will continue doing so, especially now that the Starbucks next door takes 10 mins to have my order ready during rush hour. read more

It's underground, right near the subway entrance. Great place to grab some food before getting on the train. Very tiny but definitely a convenient location. The doughnut I got here to keep from dying of hunger before getting home was also nice. read more

After walking past Dunkin Donuts everyday on my way from the train to the office, I finally stopped to see if they had a Chai Tea. I usually go across the hall to Starbucks and grab a chai there but I figured I'd give DD a whirl. The line wasn't too bad - but the line did move very quickly.. quicker than Starbucks. They don't have a plain Chai, just a Vanilla Chai - which is awesome. I like it way better than Starbucks, and half the price!! I don't think I'll stop by the bucks anytime soon on my walk to work, I'm Dunkin Donuts all the way. Didn't have a donut, bagel or anything like that - but c'mon, it's Dunkin Donuts, you know there donuts are awesome. read more

My Dunkin Donuts experiences have gotten progressively worse. I practiced my order, I even tried to simplify it to help streamline the process but no luck. Today I ordered the same thing I do every day. These people know my face and probably my credit card number by heart. And yet again they messed it up after I had waited about 10 minutes. Today the guy at the back counter was extra shout-ey and keeps asking people for their receipts BEFORE the order is even ready and then forgets what was on your receipt. He grabbed my receipt, yelled something, and handed me the wrong cup of coffee. It was iced - I never order iced. It was 60 degrees out. So I slammed it on the counter, gave him the stink eye, and abandoned my latte and the $3 I paid for it. You have to stand up for your rights. Honestly, it might be worth the extra dollar to walk across the corridor to Starbucks, get premier service where a barista takes your order over a fancy microphone, and you get you coffee efficiently and the right cup .. without being late for work. read more

I visit this location 3 to 4 days out of my work week. I dread getting my mocha latte from here. I hate that I am being asked, more like yelled at about my order while there are still 2 people ahead of me. in turn, that makes me shout and in the end, im repeating my order 2 or 3 and sometimes 4 times because I feel they are too busy looking at the people behind me to scream to them what their order is. The service may be quick which is ideal at that time(rush hour) but its just very annoying to repeat yourself every day. The one person that deserves credit in all of this is the woman who runs the espresso machine. she is always quick and calm and gets the orders out in a timely fashion. read more

Previously a Starbucks fan, I now prefer Dunkin Donuts, as Starbucks makes me pay for flavoring now, and after drinking DD I feel that the roast is just right. One complaint I have about DD is that they don't have the option of soy milk, but that's every DD so I'm not going to hold that against this particular location. Every morning as I exit the 47-50 St Rockefeller BDFM station, DD is my first stop. I always get the same thing every morning - medium blueberry, skim, 2 sugars. How is it that one day, it's perfect, the next day, it's not sweet at all, and the next, it's like drinking diabetes in a cup? How can you get 2 sugars so wrong? Basically that's my only complaint... the inconsistency of the one thing I would like right every morning. The ladies, particularly the one on the far left, are nice, quick, and efficient. I'm in and out by 30 seconds. read more

The worst customer service I ever experienced. The staff makes mistake taking my order then deny I ordered it. Isn't the correct thing to do to correct this order? Walked away in the end cause it's not worth being late to work. read more

There's no reason for this Dunkin' to have low reviews. They serve hundreds of people a day and they make the drinks quickly and accurately. The staff is friendly on most days and they always pay close attention. I go there multiple times a week and have never had a problem with my order or the staff. It's Dunkin, you should know what to expect. You'll be in and out, and it's such a good location for Rockefeller Center too. read more

I come to this location in the concourse a few times of week. The service is unbelievably fast, the employees always get my orders right, and the staff is friendly! They have my order ready before I can finish paying. Would give this location 5 stars but I have noticed early in the morning sometimes bagels and doughnuts taste a little stale -- like they're getting rid of the day before's leftovers. Regardless pf that, this is the perfect spot for my morning coffee or iced tea. read more

It's a weekday. It's morning rush hour. And you're about to do what you do every single morning after you get off the B / D / F / M. You're going to sprint up the staircase, barrel through the turnstile and pony up the Dunkin' Donuts coffee counter to place your order. It doesn't matter that you visit at the same exact time and order your coffee the same exact way with the same exact cashier every single day. They won't remember you. Or maybe they do and honestly don't give a crap. Don't get too uptight that the cashier isn't giving you his / her undivided attention. The employees are most likely given explicit direction by management to receive and fulfill orders as fast as humanly possible, if not faster. The cashier is probably going to be already taking the order of the person behind you while you dig in your wallet / purse. Definitely have your money ready ahead of time. There's no minimum for debit / credit cards if you don't have cash on hand. I'm notorious for handing over my card for a $2 coffee. Just ordering a coffee and / or donut? Cool. Your order will be in your hand 30 seconds after you hand over your dough. Oh, you want to order breakfast too? That's when things get tricky. Proceed to the pick-up area in the far corner with your receipt and wait in that unorganized crowd of people who need to get to work ASAP just like you. Why are you even ordering your breakfast here anyway? The food isn't that great. Liberty Deli is just a couple hundred feet down the way. However, I do highly recommend the hash browns. Congrats. You like Dunkin' Donuts coffee. You have come to grips with the fact that Starbucks is highly overrated and you finally realize that the coffee you're paying half the price for at whatever cart on whatever corner is glorified motor oil. Enjoy your day at work. read more

it doesn't get faster than this place. this is the greatest example of NY fast food. Know what you want, get it, and get out the way. Sure, i enjoy idle chit chat with cashiers and browsing the menu sometimes but honestly who does that at Dunkin Donuts? If i want that experience there's a million small coffee shops around town to do so. This location is near the subway which attracts a lot of people funneling into and out of work at Rockefeller plaza so the ultra fast service is whats needed. That's why in the morning there's literally 20+ people working at this location. i appreciate you Dunkin Donuts. Now lets work on the next phase of fast service i walk past you have someone hand off my order i never even break stride nah? oh well. i'll live Coffee Cups UP! read more

Rockefeller Center Concourse runs on Dunkin! Very conveniently located Dunkin right outside the B D F M Rock Center subway station. The employees here are a fast talkin' bunch who get your order right most of the time, and in record time. (I appreciate businesses who know how to effectively manage rush hour crowds!) They also have this weird system where if you order an iced latte you have to pick it up at another window on the other side of the store. Not sure what else they have you pick up there, but hey, it works. read more

Had a coupon for a free latte. Took 3 cashiers like 6 times to figure out how to scan it or type it in. Asked for a HOT latte. Got an iced latte. I give up read more

Disembark the BDFM and sprint up the stairs to beat the other commuters on your train. The ordering process is a bit of a shitshow: walk up to one of the two counters and haphazardly shout your order at one of the cashiers. Hand over money. Hear 3 more people shout out orders behind you to same cashier. Jostle with them as they attempt payment. Get handed back iced coffee, double splenda/milk. Takes less than 2 minutes. Perfection. read more

If this were a movie, it would be a remake of Dawn of the Dead, where the zombies crave beans over brains. A phalanx of employees bravely stares down the oncoming legions from the F,V,B & D trains. The trusty crew fends off the onslaught pretty skillfully. But the crush keeps coming and they do make some errors. I've gotten the wrong coffee from time to time. And the system for lines is complete bedlam. There's one secret weapon they possess: Location, Location, Location. The old rule for Real Estate also applies to coffee in this Subway friendly stop. Some errors that might raise eyebrows at more elite locations (a relative term for Dunkin' Donuts, I know) go more or less unnoticed as people, eyes half open, stop for their morning caffeine infusion. The crew, however imperfect, is polite and fast and mostly on point. read more

Want to experience the true meaning of NYC? Just come to this Dunkin' Donuts. Stand in "line," have three cashiers yell at you for your order, have people cut you in said "line," get hurried away after paying (or endure people yelling their order in your ear/over your head). This DD location encompasses the meaning of pushy, rude New Yorkers who are always on the go and believe they don't have a second to waste. People, slow down. No one should be that eager to head into work so quickly. Only positive is that the service is very quick. But all this energy and noise are too much for me after groggily exiting the F train and climbing up the subway steps early in the morning. I feel like the employees there are going to give themselves heart attacks b/c they're working at such an (unnecessarily) rapid pace. Hell, just standing in line gets MY pulse racing. Dunkin' is a lot cheaper than the neighboring Starbucks, but I usually prefer going to the latter just because the atmosphere is much more civil and calming. read more

MY SAVIOR. I love me some Double D's- Dunkin Donuts that is. I die at work. I work from 9am- 7pm or later. I need a pick me up. I usually get their lattes- pumpkin spice latte- mmmm Their Iced Coffees arent too bad, but i drink them when it is hot outside, for the next 6 mths it wont be my to drink list read more

As Dunkin' Donuts go, this location is exceptional. You probably think: 1.) This store is dirty and has a "B" or "C" from the health department due to its being just hundreds of feet away from filthy, rat-infested subway tracks. You're wrong! It has an "A" from the health department, and if you actually visit this location and look behind the counter, you'll notice that it is kept spotless. 2.) Staff are rude or apathetic because they're forced to work in such a hot and unpleasant environment serving - quite a few - very rude customers day in and day out. You're wrong! The staff is courteous and extremely efficient. You can get your drink or sandwich faster at this Dunkin' Donuts than probably any other DD in the entire US of A. 3.) Speed and location make for inferior Dunkin' Donuts drinks and food. You're wrong! Every drink and sandwich I have ordered from this location has been as good - if not better - than that which I've received at standalone locations. Be wowed! Be surprised! Visit the Rockefeller Center station Dunkin' Donuts location. I guarantee you will be amazed! read more

I'm from California. I don't EVER see a Dunkin Donuts - so of course, I could not leave New York without having some. All I have to say is: FANTASTIC! I really like that their donuts don't feel heavy. Even my beloved Krispy Kreme can sometimes make me feel fatty after just one, but I'm pretty sure I had two our three before feeling guilty. :X I especially LOVE their glazed Munchkins. :] I had a half a dozen before realizing it was supposed to be for my 5-year old cousin. Oops. :D Overall, a MUST TRY if you're a West Coast baby, like myself. :D read more

It took 4 trips & a sick boyfriend studying for finals for me to start treating New York like a "home". By that, I mean I went out by myself to run errands such as getting dinner from Tri Tip Grill (read my reviews) & grabbing breakfast before heading home. I was able to get 6 donuts for 4.99 which I thought was really fair, especially given this was New York City & this is a big name chain. Unfortunately, this is the only good thing I can say. The donuts were only so-so & they were not very good after being in the bag over night. The day before my purchase, the boyfriend's parents actually got some donuts for themselves & they were already tough off the shelf. Not only was the product only so-so, the service was also really blech. I get that this is a high pressure job having to serve tons of people @ this super busy location, but please respect your customers & more importantly, your profession which I admire because I know I would never be able to handle. read more

This is one of the worst Dunkin donuts locations in the area. The people behind the counter are constantly yelling at you and they are rude. Also the worst part, the milk in my coffee is ALWAYS curdled! ALWAYS!!! I will never order anything from there again. read more