Staff is always friendly! I am so glad they are open so late, needed a cup of coffee. The brew is…read moreso smooth. I do think some of the syrups are overly sweet/taste artificial but nonetheless, the coffee itself is incredible.

I have been visiting Yum Yum all of my life and I've been very disappointed the last 3 times. I…read moreonly get three donuts-Apple spice, jelly and chocolate iced and 6 glazed yumsters. Two out of three times i got sprinkles when I said no sprinkles. Today they got the donuts right but gave me the wrong kind of glazed yumsters. There's that happy feeling right before you eat your Yum yum donuts. Not for me sadly. It seems kind of lame to complain but it's a 20 minute ride both ways just to replace it and it's been every time in June. It's a shame because the guy who helped me was really nice, they always are but I'd take a tad rude if I got the donuts and yumsters I wanted.

Updating my review because I have had some great experience recently and I don't think the other…read morereviews on here reflect this well. Let's start by saying this is a chain - a fast food establishment if you will. I'm not comparing it to a mom and pop shop or rating it like it's fine dining I'm giving it a five stars knowing this is a fast food chain. The building is immaculately clean everyone I come in here and considering it's been open for years - that's impressive. Their restaurant is always well staffed. I went this week on "Fat Tuesday" and they were super staffed. Went again on Thursday and they still had 5 team members working. They're all wearing appropriate gloves / hair coverings and all dividing the work. When I went on Tuesday I placed an online order they were unfortunately out of everything I wanted. The girl working the desk offered to replace them but unfortunately didn't want anything else. She told me she wasn't able to cancel it on her end but to go online and I could cancel it. Then she gave me a whole box of mini glazed for my trouble and I got my refund promptly from the company. Awesome customer service. She was polite, acknowledged the problem and offered compensation - perfect ! Thursday I went with my mom to see if they had the doughnuts we ordered the other did - they did - they were fully stocked! Awesome customer service with a super friendly greeting and she gave us hot mini donuts to sample as she prepped our coffee. The hot donuts are something else and you cannot get those at any other chains. Someone said Dunkin is better and I argue against that wholly. This is a great ratio of texture and flavor. Yes their cream filled leaves a bit to desire but overall it's well balanced and proportional. Dunkin doesn't have the variety or the flavor nor do they have the cleanliness or customer service. Plus Krispy Kreme branding is on point ! I like that this location does order ahead and drive thru and they have ample parking, an outside seating area andddd nice bathrooms. Will be back for the customer service alone - the workers here seem to genuinely like their job and it shows by how they treat their customers! Great experience!

Management does whatever they want whenever they want. Krispy Kreme at this location is just…read moreanother factory that produces donuts. I would give it a -1 if I could. Don't be fooled. They might look like they are open, but check the doors first.

My wedding cake was from Brown's original bakery! When I heard about the Chalfont location, I was…read moreexuberant, as it is close to where I grew up. The donuts are so soft. The bagels are definitely made in house. The iced coffee with syrup and lattes are excellent as well. The iced drinks are very smooth and all components in the drink mend together. Highly recommend checking them out! I'd like to go back to try their breakfast biscuits.

Love this bakery and coffee shop! It always smells amazing when I stop by. The service is friendly,…read morethe space is nicely decorated, and the baked goods are delicious. The coffee is good too. I highly recommend coming here.

They're definitely using old bagels, i had a plain bagel with cream cheese and it was so chewy and…read moredry... it plastic like. I threw it away.

Walked in for an Iced Coffee and this younger woman greeted me with "what do you want" and with a…read morebitchy attitude like i was bothering her by walking in. The coffee was terrible and not filled close to the top. I was going to say something but the service there is usually awesome. This girl today should not be in the servixe industry. Definitely wont go there on the weekend again.

Service Outstanding! Immediate service. Kiosk actually works…read morewell. App also very accurate. When I called to verify-new to store-customer service was amazing-both night and day time shifts. Location On the corner of broad and cowpath. Parking Smallesh but adequate lot Food and beverage We had 2 dozen assorted and she asked me for preferences and did not just randomly give odd ones. They still had valentines donuts! Very fresh! The lattes-chai and regular-perfect! The bacon is yum and the bagel bites are really good. Summary Friendly, efficient, convenient Duncan-will always go back to this store!

I'm not sure why this location has an inside eating area because the past 2 visits I walked inside…read moreand they refused to serve me saying "it's drive thru only". I walked out both times and won't return. Why have an open front door (no sign on the window) only to be told "sorry you must go outside and go through the drive thru? No thanks.

What's up with all Dunkin' donut franchise and their poor customer service?…read more It's such a shame that Dunkin' doesn't try to train their employee on customer service. This Dunkin', similar to other ones has horrible customer service. The one guy who works here is always angry. This time I went, he was fighting with another worker! I love Dunkin but I am going to stop supporting this franchise who does not value customer service.

Went to Dunkin to pick up my walk-in coffee. When I got in Dunkin, it wasn't there. The manager…read moresaid that he had just given it out at drive-thru. I said "How can you give it out when it was supposed to be a walk-in pickup?" He kept insisting and arguing with me that I already picked it up at drive-thru, when it was clearly there mistake and he would not give me my drink. After a while, he talked to his other employees and they figured out that they gave it to the wrong person eventually. Terrible customer service. I would give it 0 stars but I have to give it 1 star.

The new girl Alisha is so sweet! She always says goodmorning and she just brightens my day. My…read morecoffee tastes better when she makes it. She's sooo funny too I love her!

The new girl Alicia is such a sweet heart she always says good morning to me and I feel as if my…read moredrinks taste better since she started working there

This used to be a really great place, but it has gone downhill badly…read more I went in the other day to buy some doughnuts. The few types showing in the counter did not look appetizing- seriously I just wanted jelly filled and maybe a chocolate frosted, basic doughnuts. I asked the man behind the counter if these were all they had? He smiled and answered and I have no idea what he said. He repeated himself and was completely incomprehensible. I looked down the counter there was another man there "Would you like to buy something" he said in heavily accented but understandable English. I repeated my question and he gestured to the wall inside the work area that is not visible to the customers. Whatever else he said I couldn't follow. "Look I'm just trying to see what doughnut types you have available." I was getting frustrated as they would only gesture to a panel on the wall they could see but I couldn't unless I went behind the counter and into the work area. At this point I gave up. An abject failure of customer service "what are your wares' and I couldn't get anything like an answer. I went into a doughnut shop to buy doughnuts. This should be a no brainer sale made yay everyone is happy. Instead they fell on their facing with their inability to do the most basic function of their job-sell doughnuts- Looking at other reviews here I'm not the only person to have marked the collapse of their customer service and quality control. It's a shame the home office/franchisee has failed to notice this and act. After this experience I won't ever go back and considering there are other Dunkins' in close proximity I won't lose anything but they lost a customer.

Worst coffee ever!! I've been ordering iced coffee from this Dunkin for quite some time and most…read moreof the time the coffee was great. Within the past few weeks, my iced coffee every time has been un drinkable. Not sure what's going on, but I would NOT recommend this Dunkin. DON'T WASTE YOUR MONEY.

left work to get coffees for me and my boss, she had ordered them through her app. she sent the…read morescreenshot of the confirmed order to me. When i went to the speaker they said they didn't have any orders. i showed them the order, and they said it wasn't there. They handed it to the wrong person then proceeded to question me after i showed the confirmation. The one male worker then took my phone and scrolled off the screenshot. I don't know why he thought he had a right to go tap around on my phone with his dirty hands. along with being rude about their own mistake it is just super frustrating. i'm glad to see they have a 1.5 star review here. this had happened just now.

came here on a Saturday it's busy but this dunkin is very poorly managed. It takes about 30 mins to…read moreget a coffee and it's frustrating. The manager is also yelling at everyone in the back. This store also uses a kiosk so there is no one taking orders.