The service is absolutely terrible at this location! I have had a couple of different instances of being treated in a less than desirable way at this Dunkin Donuts (first instance was when they were at their old location) I stopped in the parking lot placed a mobile app order and all the workers were standing outside by the ordering sign smoking - whatever I don't care that y'all are smokers - my point of bringing it up is because I pulled out of the spot I was in and went to the ordering sign to let them know I was there to get my order - and as I was pulling up to the sign the workers were grumbling about having to go to work and one of them said they would be right with me that they had to get inside - fine I understand I was not even upset - until the voice comes over the intercom and ask how they could help me I said yes I have a mobile app order and gave them my name and number of the order - and the first thing that was replied to me was that mobile app orders had to be placed 5 minutes prior to being able to pick them up - I said ok that's fine I would just wait - now mind you this was probably 6 o'clockish in the morning and there was absolutely no one else there as a customer except me - well when I said I would just wait that I didn't understand why they were being so rude to me about 5 minute wait time that it was literally no different than if I had just come there and ordered my items in person (there literally was no other customers) there was an older lady that said she was about to beat my F'ing ass - so needless to say I didn't visit this facility again because I refuse to be treated poorly - well since they moved I have gone to this Dunkin's a hand full of times and it's been fine - well today I go with my mom and 2 grandsons to get a Sunday morning treat and we go inside to order - and I'm asking the working at the counter how the donut holes are sold as I was going to get my youngest grandson donut holes and she said you can order as many as you want (well ok I get that but how do y'all sell them in packs of 3-5-10- box of x amount) and she said you can order as many as you want - rudely acting as if it was an issue to help (well needless to say this person is the same person that said she was about to beat my f'ing ass when they were at the old location). So needless to say I will NOT be visiting this location again. I will drive 15 minutes further to the beachside, Cocoa, Rockledge, Viera, etc...it's a shame that poor customer service at such a nice new storefront is going to drive off customers. read more