Not impressed at all. I come here on a regular basis and never have an issue with the two normal…read moremorning girls however there was another girl working this morning and I ordered and egg sandwich and an iced coffee. The way I normally do and the coffee taste burnt, and the egg on my egg sandwich was gray, and the whole sandwich was rubbery as if she just put it in the microwave instead of toasting the English muffin. Disgusting pictures were taken less than five minutes after I got the sandwich so I'm not sure why the cheese was hardened and jam was dried up and wrinkly as if I got a sandwich that had been premade, which is disgusting and not a normal experience with this gourmet. I'm super disappointed and if I wasn't on my way back to work I would have asked for a refund.

I love the coffee and donuts. The girls and women that work during the morning and day are…read morefantastic! Always smiling, greeting you, and sometimes know your order. The negative are the after hours new workers. They could benefit from more training in customer service and making the coffee. I still love you guys though!!

Loved the taste of the pomegranate and lemon dole whip. I also like that the shop is located right…read morenext to a playground, so it's a very convenient place to bring your kids to have fun and get a good cold treat.

Great coffee and pastries! Awesome spot and customer service was great! I'll definitely be going…read moreback!

Closed! Vacated the…read morepremises. Decent coffee rolls the size of your head, and just-okay donuts that were at least fresher-than-Dunkin, but they're gone now.

Came here a few times and only got the correct order once. While the employee working didn't speak…read moreenglish, she was friendly, which is the only reason I'm giving it 2 stars. She had to clarify the order multiple times but still got both coffees i ordered today wrong. Unlikely to return

This Dunks takes up a small corner inside a convenient store so it's not too big. Don't let that…read morefool you. It's got the donuts perfectly displayed in a glass case like I'm at a French pastry shop or something. It's also got a mini bar situation with different flavors of iced coffee/brews on tap. This dunks isn't messing around! It's wicked clean, has friendly staff, and it's got a picture perfect wall to snap a pic while you're slapping your straw or snagging napkins from the mini counter. How dreamy. I either get a small iced coffee with Carmel swirl, or over the summer I get their seasonal flavor every time: Butter Pecan with just milk. I'm drooling just thinking about it. I've also never had a mess-up with my order here. Not to mention the height on this strawberry glazed donut? Look at the puff. They're serving donuts as fresh as they can be for a Dunks. I've definitely gone elsewhere and my donut looks like a flat frisbee. Not here though!

Cute little Dunks at a Mobil station right off Route 2 and really close to 495…read more Limited Donut availability - (basically if they don't have maple donuts ,... then you aren't in Kansas anymore Dorothy). Didn't notice any Wifi like other dunks. Open late with the gas station and right next to a very good car wash! (Even though Mobil also has a car wash)... that must have been a fun zoning meeting!

Dunkin' is a go-to for many people. We expect consistency, at least. I can't imagine how my decaf…read morehot coffee ended up watery. It was french vanilla flavored water. If I hadn't been on the road and on a schedule, I'd have turned around. Figure it out, folks. Maybe taste your own drinks.

Whichever female employee was working the register this morning (Sunday October 7th) should A. Be…read morere-trained on how to handle customer service. B. Be fired. Went in to order two simple ice coffees. They asked if I wanted mine regular, I said "no", she didn't hear me. My boyfriend paid for the coffee, but I leaned over to look at the register and my order displayed "regular" (after already saying no) I asked if I could do just almond milk in my coffee. She insisted on getting a word in (with a nice 8am don't want to be here attitude)... "yaaaaa, you ordered regular... that means cream and sugar" I replied and said "sorry, I'll just have almond milk" she lets her co-worker know about the change. They both smirk. We pick up our coffee at the end of the counter and mine has been made "regular" with cream and sugar.... it wasn't a mistake, which makes this whole experience mind blowing. I can't believe how rude these two employees are. They need to be spoken to. What if they decided to play their petty games on someone who has an allergy? Fire them. Rude.

The food is as would be expected from any other Dunkin location. The coffee was similar to that of…read moreany other Dunkin location. The service was extremely slow and they seemed understaffed with only 2 people working there. And I mean service was S l o w... I'm going to try avoiding this place especially if I'm in a rush...

Good service, decent parking, recently renovated and clean. Dunkin's is trying to be closer to the…read moreother place (star....) but it doesn't need to be embrace what you are and good at! This is for ALL Dunks in general.

I always get my iced coffee in the morning at Dunkin'. Wakes me up and gives me energy.read more

Location Location Location…read more Near at least 5 other restaurants, Supermarket, Shopping, Haircuts, Pharmacy, RadioShack, Gas Stations, 495 110 Rte 3 nearby. Free Wi-fi ( I am writing this from the Free Wi-fi). Clean, space, stocked with Muffins, Donut flavors at least 20. If you get tired Papa Gino's is next door. This is the Best Dunkin Donuts between Rte 2 and Rte. 3 off 495 in Littleton, Ayer, Carlisle, or Westford. Tables tables tables chairs chairs. Great Bar stools looking out the window, plan to go shopping or get gas or hit the highway. Have great day. You will if you stop by for an hour or just pick up. Go Dunkin, Go Westford!

I have been going here since they opened. They used to provide better service. In the past year,…read morethe service has seriously deteriorated. Perhaps a lack of training, lack of qualified personnel?? Our orders are constantly incorrect. Always use On The Go, and my order is rarely ready.

I am so impressed by the speed of this staff in serving customers when they are knee deep with…read moredemand. Tyler at the front taking orders is 5-star. He greets every customer warmly, takes the order expertly and accurately, and delivers sweets with an incredible smile and "have a great day" sendoff. I don't know how he maintains the energy but he is surrounded by a super team, by my observation and experience, at the busiest times of day. I have witnessed him literally running from one tray to another to fill bags. Tyler is the brightest shining star of this location's customer service! If I owned a service business, I would hire him in a flash!

Best dunkin I've ever been to. The workers always do a good job of keeping up with the orders. I…read morenever have had a problem with my order. I will definitely be returning in the future.

They always are messing up orders, you could be here for 20 minutes with your order done and they…read morewill not tell you. This Dunks is horrible.

An awesome little coffee shop with great flavors!!…read more Great staff, reasonable prices and good quality coffee. I wish it was closer to me, I'd head there much more often. Whenever I'm in the area I look forward to a Littletown Coffee visit!

Best latte. Hands down!…read more Super friendly guy that runs the cart and getting coffee here is the highlight of my day. Their lattes are perfect! He knows how to make a great drink. The milk is steamed to perfection. Check out their instagram to find out where the cart will be! Looking forward to them opening a permanent location.