If I could leave 0 stars, I would. I placed a large order for Donuts + Coffee to celebrate Working Parents' Day at the preschool that I run. I placed the order via the app at 6:00, a full hour after the store opens, and arrived at the store at 6:15 and there was not a single employee in the building, doors were locked and lights out. My card was charged and after sitting on hold with corporate customer service waiting for a refund for 38 minutes the line disconnected, leaving me with no product from Dunkin, but our money in their pocket. I called back, was on hold for another 20 minutes before I chose to simply file a chargeback with my credit card. At this point, Dunkin will no longer be my personal, or our school's, choice for coffee + breakfast goodies. I understand that staffing is an issue for everyone these days but if you are not open, you should not be taking orders and processing payments through an app and then, provide next to no customer service and make the customer to do all of the work to be refunded for a service that they clearly cannot provide. read more

If you are getting donuts from this Dunkin, save some money and go to King Soopers or Safeway. I very rarely get donuts and even more rarely get them at Dunkin. I stopped here on my way home thinking they would be better than the grocery store. They are not. My chocolate glazed was all donut with very little icing. I 'll just stick to going to KS or Safeway for my donuts when I get a craving. read more

Show up at noon on a Sunday and there is 300 glazed, 1 Boston cream and 10 jelly donuts. No other flavors! You'd think they'd plan for a Sunday and not sell out of donuts. How do they make money??? Selling donuts???? Maybe not!?!?!? Will never come to this location again! read more

Usually Dunkin is a great experience with good coffee and a fine staff. Today was the opposite. I ordered a Macha Latte and it wasn't until I got to the window that Abby, the server explained I was unable to order that. I quickly replaced that order with a non-dairy latte. She was so distracted and confused and cute me off mis sentence and threw her pen down and told her coworker to "help this lady" and he proceeded to ask me what I wanted and then cut me off half way through walking away. It was very strange. When he came back I ordered my latte and confirmed it had almond milk as I am allergic to regular milk. Then he proceeded to hand me an iced latte with whip cream on top (not non dairy). They were both very rude, very disorganized, and lacked common sense in customer service. read more

I'm done with this location! It was such a welcome addition to our neighborhood, I remember being so excited to get our own Dunkin'! I'm tired of coming here in the afternoon only to find there are no donuts left. Why even stay open until 9 if you don't make more donuts. The coffee machine is down a lot too. What a complete dud in our community. I finally got fed up to the point where I looked up the owner of this store, Josh Blanchard. So, Josh, I want to know why I (regularly) can't get donuts at the DONUT store in the afternoon but can go across the street and buy them at King Soopers or even *gasp* 7-Eleven? You need to check your donut game. It'd be like McDonalds running out of beef patties, it is just is unacceptable. I could understand running low on some certain flavors and specialty donuts, but wiped clean out every time? Give me a break. That's your staple, the reason people think of Dunkin' Donuts. Yeah, sure, coffee is great (if the machine works)...but you're open until 9 and your donuts run out of stock far earlier. If you wanted to own a coffee shop, then buy a coffee shop. You own a donut shop, please make some adjustments so the staff that you're paying to serve your namesake donuts can serve some tasty donuts that you (supposedly) sell. This is not a one-time thing, but rather a pattern. This has to be my 10th time being told that you're completely out of donuts. And almost every other time I come, its down to blueberry cake and some other donut I don't want. I'm just going to stop coming as I'm sure many others have. You lost a true Dunkin' fan. Not your extremely sincere and apologetic staff. You. PS, thanks for the tears I got from my 6-year-old girl when I couldn't get her favorite creme-filled pastry or Munchkins that she earned today. Too bad for her. read more

Dunkin' - If you come between 3pm and 9pm, expect to see this. Hope you want coffee, cause that's all this Dunkin' makes. - Coffee & Tea Near Me - Littleton, Colorado

Constantly closes early. Doesn't seem to be any rhyme or reason to it. Today they closed 40 minutes early.

UPDATE new staff is so much better!! Runs a lot smoother, not waiting in line for crazy amounts of time. It's been great! Hope it stays like this read more

This location should be doomed, but it's Dunkin' so it will stay open forever, just to mock me. Main takeaway here, CHECK YOUR ORDER. They can't even give you a black coffee without messing it up. Seriously. All I ordered one time was a large black coffee. Simple right? Just pour the coffee from one container into my container and hand it to me. But for some reason they decided to add cream and sugar, and lots of it. Sure it's my fault for not checking the order before I left. But why should I need to for BLACK COFFEE? Other orders they can't seem to get right. -15 munchkins for the price of 20 -1 bacon egg and cheese croissant and one sausage and egg multigrain thing, when I ordered 2 croissants, topped off with ice cold (no hyperbole, I'm pretty sure they were still frozen) hash browns. -want a Boston Kreme you say? Never mind you get an apple fritter instead. The order has always been right on the receipt. I guess they just don't know how to read it. I'm done. There are local donut shops that blow these guys out of the water in quality and service. You have been warned. But if you do go, check your order, or just order and random, because that's how they are going to fill your order anyway. read more

Oh my gosh, I love this dunkin donuts location. Always friendly, always helpful. They almost lost a customer because of the dunkin in Denver or Edgewater, on Sheridan and 21st, that, somehow, constantly had their machine that makes machiattos cleaning. They owed me a free coffee because of messing it up, but they never honored it because the stinking machine was cleaning before close! Not to mention, the two girls that work there have been so rude. So this location said they'd honor their screw up and, on top of that, have been awesome ever since. When I ordered a breakfast sandwich, the guy getting it together was half dancing and singing when getting it together. I thought that was great. Anyway. Long story short... I will gladly give my money and business to this Dunkin. Thank you so much! read more

Insanely unprofessional and condescending staff. Machines never running. Orders always incomplete. Incompetent staff replaced by even more incompetent staff read more

I have had multiple inconveniences at this location. Last week, I sat in the drive thru at 7am when both the online time and the hours posted in the window said they opened at 6am. Finally, someone said over the speaker that they weren't opening till 8am. WHAT! You are a coffee and doughnut place and you aren't opening till after many people are already at work!?! Then today, I go inside to order at 9am and am told I need to go back out to my car and go through the drive thru to order. Why? The dining room seems open, there are other people in there, and now I have to go back to my car? The drinks and food here are on par with other Dunkin locations, but the hours and service are crap. Skip this location. read more

Consistantly stale donuts. Coffee ok. Better than the location on S Wads, but by much.

So they suck a lot of wieners. They messed up my order. I paid for a large chai tea and instead got a laté and said that they didn't mess up. Overall bad service. They don't even deserve 2 stars. Close this place down before they hire more dumb teenagers. read more

Ordered a coffee with "half as much as normal " cream and caramel and it came white tasting like Cinnamon Toast Crunch milk......

I love Dunkin', but I will never be going to this location again. This is the most poorly run, poorly managed location, with the most incompetent employees, that I have ever been to. They are always out of everything. Tell me, how does Dunkin DONUTS completely run out of DONUTS at 9:40 am on a Friday morning???? They never get the order right and have to ask you to repeat it several times. They are so slow with no sense of urgency, and frankly just don't care. They have NO CLUE how to deal with a mobile order. You might as well not even use the app for this location. Horrible service and location. Don't waste your time!!! I'll be going across the street to McDonalds from now on. Get it together!! read more

Rude staff and in the drive through only does presorted dozens. Oh, and I got home and my order wasn't even correct. Like, seriously, not only do you make the lives of your customers more miserable, but you don't even have the good graces to get their order correct. Bravo! read more

Food is typically good, however the drive-through takes FOREVER!!! There were five cars in front of me and it took 25 minutes to get through the drive-through on a Thursday morning. Make sure you have plenty of time to sit in the drive-through if going here. read more

These people are always so nice. I've been coming here often for the past couple years. Every coffee shop or restaurant has small delays etc, it's inevitable. But if it happens, they always outdo themselves trying to make it up to me. More could be said, I've had many really positive experiences here! read more

I love Dunkin' . This store is in not my daily stop but I drive around for work so I decided to stop by. Well it was a bad experience, My coffee wasn't made correctly. They had it correct on the tag but non of the flavors were added. I also order a side of bacon strips and hash browns and they were cold you could see the grease on the bacons, ugh I just wanted some yummy coffee read more

Beyond Slow!!!! No donuts. At 9:45am I tried to order a chocolate glazed donut, nope they were out, chocolate cream filled powdered, nope discontinued, 2 jelly, nope they only had 1. How can a donut place have no donuts. read more

Great experience at Dunkin' Donuts two different mornings on my way to work. They are very short staffed and they are working hard to make sure everyone is taken care of they are doing a great job!!!! read more

I do not understand why this place has donuts in its name. Probably because they started out as a donut shop. I don't drink coffee so there is no reason for me to go here. I know their coffee is supposed to be very good. But their donutsn They are dry and flavorless. And there is no selection. I would not eat another one if they were free. Totally not worth the calories or the energy it takes to eat them. I LOVE donuts! Dunkin Donuts is awful. In my opinion the best donuts are Lamar's with Yummy's being a very close second. Some of the worst, but way ahead of DD is Safeway & Walmart. King Soopers is number three. This happened: my husband said he liked to get two donuts and a coffee once a week. He really likes their coffee so we went one Saturday. I ate half of mine and he asked me why I wasn't eating the rest. I told him that I thought it was terrible. He didn't say anything for awhile and then said, "You're right. They really aren't good." I am confident that ANY Dunkin Donuts would have the same quality. Yuck! read more

Thank goodness for this place! First morning off in a long time. I'm not saying it's the best run place , but after going to Dunkin' Donuts on mineral and being told they didn't have any donuts this morning, these guys saved the day! read more

I grew up on Dunkin' Donuts as a kid!!! I love it here and there munchkins. I always get a latte and munchkins. The only negative is they don't always have my powdered sugar ones! read more

This Dunkin' Donuts consistently underperforms. They can't keep up with standard breakfast traffic. They have been understaffed for many weeks. Their toaster oven has been broken for many weeks. Recommend closing this location or hiring new management to get the job done right. I can't recommend this place. Serving a donut and a coffee is a major challenge for the staff. read more

Waited in the drive through line today for 30 minutes for a doughnut that was hard as a rock! The people at the window were nice, but I think they're just horribly understaffed/ overworked. read more

As a native New Englander it's great to see an old friend DD out here in Colorado. The staff at this location is super friendly. Doesn't have the "third place" ambience of a Starbucks but DD has always been about the hard working folks who don't have time to sit around and gaze at their laptops. But, there is free WiFi if you need it. As for the donuts, the powdered sugar still goes everywhere and the Boston Cream is still my favorite after 50+ years. read more

Idk what happend, but the nice guy that works the window doesn't work there anymore, employees are very rude and don't care about customers. They can't even get me an ice water. They are snobs read more

Don't go if you are in a hurry in the middle of the day though drive thru. Super SLOW! Gave them a 2nd chance....nope, worse the 2nd time

Worst experience EVER this morning. A simple order of a breakfast sandwich and 2 pieces of avocado toast took a full hour. 20 people that ordered after us left with their food before we received our order. When they finally served the order, the sandwich was wrong and we received ZERO apology for the pathetic service. It appears they focus on drive-through orders and put all in-store orders on the back burner. I will never order hot food there again. read more

This place just has low quality Donuts decent sandwiches and poorly trained employees everyday it's something they forget to put napkins in the bag they're out of product the hot chocolate machine is broken they give you a cup that's dirty and dripping so your car gets sticky it's just something everyday on the upside their hot chocolate is very good and that's why I go there read more

Haven't had a working blender for two weeks so unable to make like half of the menu. Don't answer their phone.

This establishment is to die for. If I had to pick one coffee shop in the world it would be this dunkin. The staff here are the nicest people i've ever met. It really makes me feel like i'm a shining star in this dark dark world. read more

Love this place, great service, and they are super fast with the drive through! Come here a couple times a week for my morning coffee! Keep up the great work!! Everyone is so friendly read more

This is the third time I have come here and you guys can't make a latte or macchiato :( please fix the machine or whatever the issue is.

Nice to have a donut shop nearby - I have had no issue with service or parking. My issue is with the donuts - what should be a treat is ruined because the donuts appear to be a day old (even at 6:00 in the morning) and not fresh. I have heard that the Mineral location makes the donuts then delivers them to other stores - the stores then finish with glaze, frosting or other topping and filling as needed. If I wanted Day Old donuts - I have other options. Get fresh DD! read more

Placed an order through the app for drive through pickup. It was clear they started the order when I arrived at the window to ask for it.

For the past few months this was my favorite spot however I will not be returning here anymore I usually go threw the drive thru and the woman who was usually at the window has always been so sweet and their service has always been amazing and their coffee definitely hits the spot but unfortunately the last couple of times I went threw drive thru the new woman at the window I was just informed she is the new Manager has had a horrible attitude and the employees haven't had the same service ( although they have still been sweet and courteous ) so I decided to try out the inside of the restaurant and everytime I've been in there the Manager has been incredibly rude not just to the customers but also the employees last week my husband witnessed her yelling at a employee and twice I have witnessed her yelling at other employees and while waiting for my order she's been rude to me and other customers so decided not to continue coming here this place needs new management read more

The workers are very friendly and I love this location. Never had anyone rude to me and it's overall just a good running dunkin'.

Good service and food. Haven't been to a donut place for a long time and was surprised at the decoration inside. Can see myself just spending time enjoying a nice coffee and reading news as opposed to other donut places where I go in, grab donuts, and head out. read more