The food and donuts are tremendous You will not be…read moredisappointed Took several friends there and they can't wait to go back there

I wanted to try the breakfast meal with the burrito / hash brown and coffee…read more It was about $6.50 for the sausage/egg cheese and hashbrown burrito with a hash brown and choice of iced/hot coffee or cold drink in the chiller. The burrito was the size of your hand - I barely saw the egg and cheese in the burrito - It was ok but for the price4 it was not aq bad meal. They need to steam the flour tortilla IMO it makes teh burrito softer to eat. The grease you can taste it had the donut taste to it they use the same grease to fry the donuts and hashbrowns. I like the coffee here because its unlimited and fresh made in glass pitchers. I like the Coconut Creme creamer because it reminds me of how my mom love this creamer on her coffee. Also bought 6 pcs of donuts for $9.50 the owner gave me a free extra donut - Bought strawberry glaze, original glaze, cinnamon roll, apple fritter, chocolate french crueller, starwberry jelly, blueberry jelly. These donuts are known to be so tender and soft and light - that is why this place is popular with locals. It is asian owned and they are known for delicious light fluffy donuts.

This is the only Dunkin location that my husband and I will go to…read more Not only is it the accuracy of the orders but the amazing staff. When we go in they know us by name and usually know our drinks before we ever start to order. On Saturday mornings we often go in as a large group and although they get busy, they are always extremely pleasant and never show that they are stressed. Great food Great management Keep up the great job.

Dunkin' founder William Rosenberg derived inspiration for his coffee shop from people who loved to…read moredunk their donuts in coffee. In 1948 he opened his first coffee and donut shop in Quincy, Massachusetts. Named Open Kettle, it served coffee, pastries and sandwiches. Two years later, Dunkin' Donuts was officially born, and four years later, he had five locations open. The original Dunkin' Donuts is still standing in Quincy today and has been restored with a 1950's retro design. Today Dunkin sells 60 cups of coffee every second. I was in Lake Wales on a Sunday afternoon and desperate for a cup of coffee, Of course nothing was open. I finally found a Dunkin' but I was a little confused when I didn't see it. Shocker, the Lake Wales Dunkin's is inside the Walmart. Dunkin' to the rescue. I was able to grab my large iced mocha coffee and the afternoon slump was averted. The store was cutely decorated for fall too. I haven't been a fan of their donuts since they stopped making them in store in the early 2000's. They never seem very fresh but the coffee hit the spot.

First time buying donuts at this establishment, in my never ending quest to find the perfect donuts…read moreshop within driving distance. 30 minutes is not necessarily close, but with traffic and all the traffic lights in this area it is par the course. So far Donut Palace has earned the local area 5 star rating for donuts. Albeit they don't have a plethora of donuts to choose from, there was enough variety to satisfy any lover of donuts. The posted hours are until noon (12pm for those who are unfamiliar with the word - lol jk I think) and I arrived a little after 11am. The donuts I purchased were all still very fresh (2 thumbs up). We really liked the donuts, which included lemon and raspberry filled powdered, apple fritter, cinnamon roll, and a couple of glazed. The powdered, which were for me, were NOT overly sweet and the dough was fresh and soft, almost melting in my mouth. The wife enjoyed her apple fritter, which was on the small size, and cinnamon roll. The glazed were not overpowering sweet, like a Krispy Kreme (no thanks). There really are not many donuts shops in the area, besides numerous Dunkins which I was never fond of, so if I find one that bests this place I will review it and downgrade this one a star, but for the moment it's 5 stars and we will return. BTW, the lady running the place was very nice.

Me and my husband came by on oct. 19 2024, We got 2 donuts…read morechocolate glazed, 2 croissant sandwiches one bacon egg and cheese and one sausage egg and cheese and apple juices The croissants where crispy and soft delicious! Service was amazing they are very sweet and attentive! The ambiance of this place is Asian, pink and pretty I loved it! Thank you for the food

Delightful blueberry cake donut. The burst of blueberry flavor was heavenly, and the freshness was…read moreunmistakable. The texture was spot-on--moist inside with a perfect outer crunch. A treat for the taste buds!

I literally just asked a fb Group, for this store to fix their Coffee Syrup availability, on their…read moreapp. Because it's said unavailable for the last YEAR! This was her reply to me. Yikes Cypress Gardens here I Come.

Just at Dunkin' Donuts in Lake Wales, terrible extra terrible service. Three donuts wanted to take…read morethe chocolate doughnut and throw it in on top of the other donuts upside down how to take it out and put it right side up myself not good at all. I don't think I'll ever be back there.

On Wednesday, at about 7:15 went in to get a dozen donuts, and as I picked what I wanted was told…read morenot to get one because they are hard. got home to have a donut, and they tasted like they were a day old at least. You shouldn't sell day-old donuts. Very unhappy with them.

Not sure their donuts are even made there/ I once saw a truck unload cases and cases of donuts in…read morethe back door .

I just stopped by around 1PM and thank god that I did! I was craving a hot chocolate (I'm pregnant)…read moreand this is one of the best hot chocolates I had in a while . I don't ever right reviews but the fact that this hot chocolate was so creamy. I couldn't resist! Anyways thanks to the crew

The manager here is horrible. I ordered an iced latte and asked if they could add a splash of…read morecream. The man taking my order said no and I was confused because many dunkins do it and the cream is not something that has to be steamed, it is like adding extra milk. Another lady took over and was willing to do it then the manager said that it wont taste right because it is a milk-based drink and how it is against policy. I would like to see that policy, dunkin corp. Either way I went back and forth with this manager until I finally was like okay you won't put cream in my beverage that I am paying for, can I get the cream on the side so I can put it in the drink. Yes, actually. So I feel like you are a stuck up person who gate keeps beverages and lazy, too. I got an ambiance vibe that you did not care about the customer. I could hear you laughing at me. You really shouldn't be manager. every time I come and you are there, there is some type of problem. Dunkin corp replace your manager, she is a bad manager.

The store is clean, I will give it that. Help was grumpy and slow. A lot of drive throughs going…read moreon. Inside, we were it. Order two coffees with cream and two donuts. Donuts were not bad, but the coffee was one of the worst we have had in a long time, tasted like hot water and cream, no taste at all. Wanted to spend a few enjoyable minutes before our appointment, unfortunately that did not happen!

Horrible everything in Winter Haven location usually is terrible service Rude inattentive and…read moreunprofessional staffing. You come through the drive-through no cars waiting and you have to scream at the speaker to get anybody's attention. Once you get to the window, you're met with grumpy attitude filled employees that don't greet you don't make sure your order is correct or prepared properly. Staff young and unprofessional would not recommend this location at all. They also overcharged and rang up the wrong order. Several associates passed by the window, failun to acknowledge the customer or correct anything. The manager is just as young and unprofessional, so be prepared to have your order rung up wrong and for them to try not to issue you a receipt. I was not recommended location.