Holy Grounds is a great locally owned coffee shop! The shop itself is so cute, and a great space to…read morerelax and sip your coffee. It also has. Convenient drive thru, just in case you need a quick caffeine fix. I tried one of their winter specials, a Winter Swirl Latte and it was DELICIOUS! They also brew Recess Coffee, another local business from Syracuse. They're super committed to locally owned, and that's amazing.

My husband and I have been looking for a locally owned coffee shop in the Elmira area for quite…read moresome time. We decided to give this place a try, and it was totally worth it! Although it's not near the hustle and bustle/shops, it's definitely worth the short trek off the highway! We absolutely loved our lattes (we each got the pumpkin cloud, one hot and one iced). The flavors were so good! The baristas were so friendly and the vibes were immaculate! Oh and there's a drive thru! We will def be back!!

Unfortunately, the coffee is not even average. I was just in the Midwest and found coffee there…read morethat was 10 times better than what I just drank.

the staff is not friendly, and the coffee isnt that great. i had a mocha.... other that being…read moreextremely hot, it wasnt that great.

Very mediocre food and drinks. I one time got the hot chocolate and it was very bitter?? The cake…read morepops I also thought were not that great. I don't really get the hype around this place.

waiting 20 min just to order a code on Christmas Eve. don't know why but stuff working there is…read morejust talking to ppl and didn't pay any attention to the customer waiting in line. Have to drive 1 mile away for another starbucks which is so frustrating

This dunkin is run by people who know hot to get you your food and beverage in a rush and do a…read moregreat job doing it! The drive through is narrow and poorly set up, but the coffee here is wonderful! You order a coffee with cream and sugar that sugar isn't sitting on the bottom waiting to be stirred, no way, it's mixed in and is wonderful until the last drop!

Twice this week once around 6 and today 445 tried to get coffee chiller down for cleaning both…read moretime. Asked if they have a specific time so I know when I can get one no when they have time. Maybe they should do it the same time everyday and let the public know so you know when you can purchase that drink or maybe Dunkin shouldn't offer it. My feeling as a customer all drinks should be available while your open or let customers know you can only get it in the morning etc. Not a happy customer. Must be sales don't count for anything anymore.

Friendly staff. Drive thru for the roadie. Snacks and Java. Texas roadhouse blowing in the wind.read more

Ordered a small mocha coffee, inside the store, at about 7:10 AM Sat June 21, 2025. Waited 5…read moreminutes and it still hadn't shown up. So I asked about it and the young woman behind the counter said, rather curtly, that it would be up soon. Another 5 minutes and still no show, so I asked another person, there and she said the same thing. 5 more minutes, still no mocha and I asked the woman who took my order and she said that it is being made up now, but 2 more minutes go by before it finally showed. It seems to me that the folks who place their orders from their cars get priority treatment....which just is not right. The orders should be worked on immediately after being received, regardless of who or where they are placed.

The food is just like any other dunkin donuts. The service at this dunkin leaves a lot to be…read moredesired. And it's all due to one person. She doesn't wear a name tag but she talks real tough. She swears at you. She appears to be in her sixties. If I was a manager or owner at this one, I would definitely have a long talk about her attitude and how she treats customers. The lady just acts like she has worked at a biker bar all her life and has brought that attitude into this dunkin. I could go on but I think you should be able to figure out who it is. If management already knows about this issue then they should be ashamed of themselves for allowing it to go on. If not, your on notice now I guess.

Come on guys. Pumpkin donuts are supposed to be glazed. Last few were not…read more Do better.

It is what is...just double check your order before you leave!! Drive thru is always busy.read more

This is a very busy Dunkin'. It's also pretty small. There wasn't a huge amount of seating inside,…read moreand it was all occupied. Very small parking lot and a drive-thru that had a long line. But my drink was ready when I arrived, which is always nice. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

Fast and courteous! Coffee ready before I was even done paying .its an easy drive thru and great…read moreselection of donuts.

Reliably disappointing. Everytine. Don't waste your time or money. It's clear the problem is…read morethat the employees are not trained well. No standard is maintained. Everything is done half a$$.