The donuts were amazing. We got a double chocolate, chocolate iced, and a Salted Caramel. All 3…read morewere great. Maple Donuts is one of our top 3 donuts in the Central Penn area! The donut selection choice was very limited. Usually going to the main location they have a ton of variety. Possibly the sale to Private Equity has changed their current amounts and overall products. We did go later in the evening, but that never seemed to effect the amount of Maple Donuts in the past. The main location gives you a nostalgia feel. Its still a great spot to sit down and grab a coffee and a donut. The staff was quiet and not too helpful with explaining what some of their donuts were. We will always stop and grab a donut when in York!

Best donuts in PA since 1946…read morestarted on Maple Street downtown classic donut & coffee spot Serves a light lunch as well Glazed bow ties are the best, along with the fastnachts before LentThe Service is friendly Ambiance is classic Americana

Hard to believe this low rating ... we stopped at lunch and there were plenty of donuts to select…read morefrom. Service was friendly and quick, the store was very clean, and our food was great. My coworker had avocado toast which she apparently gets at other locations. I had my regular two donuts but also added a hot honey ham sandwich (I think) that was ready in moments and was hot and delicious. This has been the best Dunkin' experience I've had in recent memory. Thanks!

This was my 2nd time to try this Dunkin Donuts, the first time they didn't have any donuts…read moreleft.(5pm) The second time was today and there is almost no selection here plus the donuts a so darn small I'm not sure I even call them donuts. Also the price was about $2 more per half dozen than Maple Donuts. Don't waste your time go see Maple Donuts and get a real donut! I would give 0 stars if it was a choice.

there is literally more dunkin's here than starbucks! went…read moreto dunkin' bc we wanted coffee and donuts we were greeted upon entering ordered iced brown sugar shakin' espresso x2 then a couple donuts and donut holes and a coffee cake muffin paid and grabbed our order and left to run to the car bc it was raining once we got home, half of our order was missing.. 2 donuts and the muffin were not in our bag... we didnt go back to get the rest of our order. we just took it as a loss the shop was clean inside staff were all nice but wished we got our entire order :(

Apparently when you try and deal with the owner like an adult that doesn't happen because him and…read morehis manager are sleeping together no wonder she got the position but that doesn't make it ok to have her other ex try and tell me I can't get coffee on my way home but yet when I try and speak to someone at the actual dunkin in management nothing this place is sooooo unprofessional only pathetic people act like this. I haven't ever said anything to Cassie even tipped her but I guess she isn't a girls girl so she magically has a prob with me but not my man she continues to clear up it's not him it's me meanwhile he doesn't go there. Honestly fed up with this place and this girl!!!!!

It sure is nice to walk around Market with a bag of these little donuts. The people behind the…read morecounter are super cool, and their coffee (roasted in Lancaster, and specifically the regular and the cold-brew) is the best I've had in York.

November 2025 Ordered through the drive through. Waited 14 minutes to get to window once there I…read morehanded the employee a $50 bill . She refused to accept US currency! I asked to speak to the manager OR someone in charge She stated there's NO ONE in charge! Maple Dounts is right down the road . I went there instead they have fresher dounts, the will take U S currency and give you one more extra donut if you purchase a dozen. ( ITS FREE ) . Plus very friendly employees! I called Dunkin Dounts and left two messages for the manager to call. Still waiting for that call! Will NEVER go to ANY Dunkin Dounts again!!

When the worker behind the counter verifies your order to make sure you get what you want instead…read moreof making a mistake, that's customer service! (Hot or cold brew is an important difference when ordering!) Coffees were as ordered and breakfast sandwiches came out quick and were exactly what you expect when "Dunkin.'" Tasty avocado toast and a delicious egg and cheese croissant. We went inside because the drive-thru line was packed at 7:15 am. Much quicker service and two happy customers went on their way home with much needed tasty treats.

Wow, one o'clock in the afternoon and a full display case of delectable doughnuts to pick from…read more Friendly, cheerful people working here, too, and the store is clean and comfortable to enjoy the delicuous coffee. Yum!

It was our first time here and service was great. The lady behind the counter walked us through…read moreeach flavor and was very friendly and helpful. Donuts were soft and had the perfect amount of sweetness. Highly recommend!

Horrible customer service. The lady at the window was on her phone texting while "helping" I…read morenoticed they got the order wrong so I asked if I was charged for the mix up and she said "yep" and continued on her phone. With my order I get two pup cups but don't want my dogs eating the donut holes they put in the cups so I asked if they could take the doughnuts out and just charge me for one cup (Starbucks is free) she said her manager told her she couldn't do that anymore and that I would be charged for both. But really who are we kidding that's not going to break the bank, really is about the experience when going to the store and for me it has been horrible. Will not be returning to this location.

Ordered delivery through Uber Eats Our order was exactly…read morethe order we placed and was packaged in such a way that the cold drink wouldn't cool off the hot drink. Idk where these low reviews are coming from-they did great for us and the order was on time! Great job Dunkin'!

If you are within an hour drive of this deliciousness (even further too), do yourself a favor and…read moremake the trip here. It is worth every minute and drop of gas it takes to get here. Delightful and delicious!! These donuts are no joke. They have so many flavor options and combos. Both the cake and the raised varieties are amazing. We watched as they were filling and icing the freshly made donuts and getting prepared for the next AM (we were there about 11pm). Even the coffee is magical here. There are several locations and not all are open 24/7. The 24/7 locations may close their doors @ midnight but the drive through stays open. There is ample parking and the seating area inside is so nostalgic and lovely! It's super retro inside and I hope they never change it as it's a classic donut shop vibe. The staff is always friendly and eager to help you. The prices are reasonable and the quality of what you are getting is excellent. They also have donut holes and muffins. There's a rather large selection of their 'day olds' available for purchase. They also sell their own coffee blend to take home and make. Grab a couple dozen to go. Trust me on this! You don't want to kick yourself for not getting these amazing sweet treats.

I've never had a bad donut from here. All are delicious and fresh. The employees are wonderful as…read morewell.

I usually love Dunkin, however this morning I placed a mobile order & my friend went to the counter…read moreto place an order. I received my order 20 minutes after placing it. My friend waited at the counter for those 20 minutes before being helped. Another gentleman was waiting to be helped after her & walked out because he was not helped. During my wait time, I was able to see a woman receive the wrong order & the employee acted like it was a problem helping her. It is very hard to understand some of the employees. The only employee that does a good job at this Dunkin is the woman that addresses people as "mama" & "baby." She's great, the others could learn from her!

The service is absolutely horrendous and the people are rude to you even though they're the ones…read morethat messed up. No one wants to do their jobs.

I would give zero if that was an option. Ordered hot coffee on app, store not busy, waited 10…read moreminutes, had to ask jimmy Johns worker to help. Coffee then served was lukewarm at best. Asked for refund, clerk didn't know hot to refund. I'm a big Dunkin fan (I go to my local store every day) but this Emigsville location TERRIBLE.

From the owner: Stop By or Order Ahead with the Dunkin' App. True to our name, we offer 50+ varieties of donuts,…read morebut you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.