As a 20 year service industry worker I try to give the benefit of doubt but after multiple trips here, the service is consistently atrocious. The "new" manager is trash and can't keep ticket times below 10 to 15 mins an order (even though there are only 1 or 2 people ahead of you) and will give you attitude if they get your order wrong and you would like it corrected. I'll spend the gas money for better service and coffee elsewhere read more

Love this Dunkin' Donuts. Fast service, good coffee. Enjoyed a snack inside while I read a free copy of the Daily Planet. Had a sunny spot by the windows. Nice on a chilly winter afternoon read more

Dunkin' - My iced coffee and the free local paper stand in front of DD - Coffee & Tea Near Me - Easley, South Carolina

I ordered ahead, two dozen donuts and a case of coffee. When I got there, it was all ready to go and a very nice employee helped me. Everything went really well. read more

I normally never bother reviewing establishments even with mediocre service or average products. Today makes an exception. It was 8:30 am and the lobby was not open, only the drive through. The menu only shows 9 donuts available and the print is so small as to make it impossible to read. They did not offer any donuts except the ones listed on the menu, meanwhile inside the locked lobby was a display full of donuts inaccessible to customers because they did not have enough staff to open the lobby today, at all. So an entire display of donuts not on the drive through menu will be stale, and or wasted by the time someone comes to work, if they come, to open the lobby to the public. How does this make any sense??? I left scratching my head as to this bizarre situation. Good Luck, with all the bad reviews and lack of staff staying in business. Wow!!!! read more

Service is terrible. Prejudiced towards Law Enforcement. I'll never be back to another Dunkin again. Wish I could give it zero stars.

The last four times I've been to this Dunkin Donuts at different times of the day they have been all out of donuts. I don't recommend to go here if you want to have a Donut read more

If I could give 0 stars I would, the service is slow and the workers are extremely rude. Every time I go to this Dunkin they are out of almost all donuts and they burn my food. I stopped getting my coffees there as well because they taste different every time and they are almost always never good. Would NOT recommend coming here, they lost a customer over this consistent bad service. read more

Totally fouled up my Uber Eats order. Took all afternoon to get the matter sorted. Also took about five people to finally settle the matter to my satisfaction. This Easley Store and the Uber delivery driver ruined my day. I'm so grateful that there is a loving God in Heaven who is infinitely powerful and full of grace. My Father is ALWAYS ON MY SIDE and I know that I can count on Him. I sure did get plenty of chances to extend grace and to bless everyone who drove me up a tree today. Now I am at peace in spite of all of the craziness. read more

Are you kidding me??? No cars in the parking lot due to an accident and the two rude blondes put us on hold in drive thru for 5 mins so we drove to the window. The shorter heavier set blonde rudely came around the corner not to come to the window. We sat there for 10 mins watching them giggle and ignore the fact we were sitting there. Normally we have to go through the Dt bcz the doors locked n she rudely told me well it's unlocked right now. Something needs to be done about this store read more

0/10 experience they ran out of whole milk as I was on my way to work and I couldn't have my coffee and I asked if I could have a refund and they said I would have to contact Dunkin support and I did and they did not respond to my complaint I have emailed 3 times already and called the store but their number is out of service. I placed an online order so I paid in advance and still have not gotten my refund terrible terrible job Dunkin. If I could rate this place 0 stars I would. read more

You can't beat Dunkin for their frozen coffee and their iced coffee. Their croissant breakfast sandwiches and great!

Very satisfied with how my experience went here! The lady at the drive thru was extremely nice and was very careful to make sure she got our exact order right.... which she did! THEN, she was sweet and kind enough to give our dog a treat as well! So I would like the manager of D.D. in Easley, SC to personally look up the schedule of who was working the drive thru shift on Sunday, May 16, 2021 at approximately 6:01am and give the woman a raise! She deserves it. read more

See all

At least once a year I go back to this particular Dunkin to see if they've improved. And for 3 years straight it's a NO! The food is halfway warmed up. The employees rush you thru the order. It's just not as good as other stores in the area and beyond. I still have money on a gift card so I'll just wait until I can travel to use it up and be done. The donuts are ok. read more

Terrible. Waited 30 min in drive thru at the window watching them bumble around into each other. When asked for money back they suddenly had our food ready. No thanks. Money back and salvage my morning. read more

I would give this Dunkin' 10 stars if I could. The facility is ALWAYS clean, the staff is mostly ALWAYS friendly (we are all human, we have our days people) but overall the experience is always on point. As far as coffee and food go, I have always enjoyed it. Like most, I have a regular order, and usually it's always perfect. Once and awhile there's not as much milk or sugar.. but that depends on who is making it. It's not a huge deal, I think I will live! Anyone who rated this one star must have not drank their coffee just yet, if you know what I mean. As a regular I have to say that the attentiveness to detail, the swiftness of service and quality of food and drink always suffices. Go give it a try! read more

Stopped here to grab a hot cocoa and when I got to the speaker, my husband asked if they could do caramel hot cocoa and she said no. So I asked for the almond joy one and she said they were out of it. We asked what they had and she said original, salted caramel, and mint. Now I am confused. Is salted caramel not caramel?? She could've offered that when I asked. Anyway. Ordered my drink and when we got to window she was very rude. No personality and never smiled. When I got the drink the cup was covered in chocolate and was sticky. No way I ever go back. I'll stick with Powdersville. Not to mention my cup was only half full, it was luke warm, and it wasn't even mixed through. Had to throw it out. It was disgusting read more

I stopped by Dunkin' Donuts around 7:30am, and went through the drive thru. I figured at that time of the morning surely the donuts would be fresh. NOT!!! I ordered two French crullers, thinking I'll fix a cup of Hills Bros. French vanilla cappuccino to go with my donuts. I got my two $2.30 French crullers and headed home, still thinking how good they would be with my cappuccino. I got home took them out of the bag, both had a hit and miss bit of icing on them. Still thinking, they still might taste good.... it was wet on the inside and eggy tasting. Now I have had DELICIOUS French crullers from Dunkin' Donuts before, it was just my first time trying them at the Easley location. The Dunkin' Donuts in Travelers Rest have some delicious French crullers. This is my first and last time getting anything from this location, I'll wait until I'm in TR for my next French crullers fix! read more

if I could give 0 I would. since coming to this store I have had nothing but horrible food. they run out of simple things like butter. now today I had the worst worst cuatomer service experience of my life with the drive thru girl whom decided she can't hear me and yells at me thru the speaker to have a nice day refusing to take my order. I order bagel and coffee rhat is it. instead of asking me to drive around she decides to refuse service. I'm beyond angry at being treated this way. if you don't like your job quit you don't have the right to yell at people for no reason and refuse service because you didn't hear the order. unreal I have been so disappointed in the South Carolina Dunkin' Donuts in this area and powdersville. I have to drive over 5 miles to get to the two closest Dunkin's in my area. the manager and girl working today should be fired to be allowed to think they can treat people like this. I have never in 50 years of my life had the worst experience with Dunkin today. A phone call from a district manager isn't enough to absolve this kind of behavior from these employees read more

Quality of service and product have been on a steady decline in the past year or so that I've been visiting this location. Today I came in to order a large iced coffee, and one dozen donuts. When I parked and crossed the parking lot to enter the establishment, the employees were extinguishing their cigarettes and followed me inside to take my order. Literally every time I come here, the employees are outside smoking. When I received my coffee and iced coffee, the coffee had a "slushy type" top. The curved ones they put on drinks with whipped cream. I asked if they had any regular flat caps at which the young lady with the nose piercing stated "no" They also didn't have any large sized straws, which coupled with the bubble top made it difficult to find the straw while driving. I elected to go without the top. When I got to my vehicle I tried a donut and took the first swig of coffee. The first bite of the donut was awful. It was hard and stale. The coffee was also old with a slight burnt taste. I grabbed both and headed back in the store. Again, the crew were outside smoking. I told them that the coffee and donuts were old and stale and that I get Dunkin' Donuts all over South Carolina almost every day and that I wanted a refund for both. I got the refund but the manager rolled her eyes and had a bad attitude about it. Judging by the other reviews left by other unsatisfied customers, the regional manager may want to address the quality of not only the products, but the quality of employees at this location. read more

They are so good with customers I understand they try to get their line through so it may seem like they are rushing but it's all about speed . Definitely recommend the staff has a lot of personality and always makes up when they are out of the item that u are looking for read more

This Dunkin Doughnuts establishment is: Horrible!! We went in for the first time, but had to go through 2 old timers, smoking. We ordered donuts first, with hardly any to choose from. The ones we picked were stale. We noticed the breakfast sandwiches looked good, do we ordered one to split between us When it arrived, it looked like it fell in the floor and was just picked up and out back on the plate. I noticed it was missing cheese, so we sent it back. When it came back, I lifted the bread up and the cook had just broke a piece of cheese in half and that was that. The whole place was messy and dirty, so we decided to leave, food and all.... Awful. read more

If I could give less than 1 star I would. Just had the WORST experience at Dunkin Donuts drive thru in Easley. So, to begin with the woman was extremely rude and had a very bad attitude from the get-go when I was ordering just 2 donuts for the kids. But I figured, maybe she's having a bad day & let it go. But it didn't end there. After waiting in a 4 car line, I finally got to the window & was greeted with the WORST most RUDE woman. She said something that I didn't quite hear, so I said "I'm sorry?", assuming she was saying my total that I owed. She immediately jumps down my throat, yelling at me, WITH MY KIDS IN THE CAR, that she couldn't handle me & that someone else was gonna have to "deal" with me because I was just too stupid & couldn't hear her. & walked away from the window! Y'all. I wish I would've gotten her name. I drove off. Not paying or getting the 2 simple donuts. I will never go back. EVER. So freaking disrespectful for no reason at all. This woman needs to be fired. read more

We came here yesterday for a coffee break on a road trip. It's your average Dunkin Donuts, but the staff was super nice to us. There was a special on iced coffees from 3-6 PM, and the worker let us know about it, which was great because 3 of the 4 of us ordered that (it was a hot day). The bathrooms were also very clean and all of our coffees were made just as we ordered them and very quickly. read more

disgusting attitude, huffin and puffin at the drive through and live been at this location twice. i don't know how people like them have a job, if you can't deal with people stay at home. incredible rude. read more

Why I continue to go to this DD is beyond me! The "Mgr" is rude and condescending! Maybe she should worry about her employees and have them put away their cigarettes instead of leaving them on the counter! read more

Dunkin' - How disgusting!! If you're smoking at work at least have the decency to put away your cigarettes! - Coffee & Tea Near Me - Easley, South Carolina

I have been there three times and ordered the same thing. Each time, they barely out any butter on my bagel. I'm a simple girl. All I want is a decent amount of butter on my bagels.also,one of the ladies at the drive thru told me the antlers on my mirror were weird. read more

Dunkin' - Asked for an everything bagel with butter and this is what I get. Coffee is good but do not recommend getting their food. - Coffee & Tea Near Me - Easley, South Carolina

This location does not have items listed on the menu. The donuts are dry and lack flavor.

Walked in, was stared at in a very creepy way by every single employee. Went to the restroom and it was a disaster. ...and no soap. There was no one in tgere. If you have time silently stare at me when i walk in then you have time to clean a bathroom. I did not eat there. I'm sure the food is the exact same as every other DD. ...with added e-coli because the bathroom is so nasty. read more

This dunkins does not have like anything. EVER. Asked for a donut yesterday. Dunkin DONUTS was out of donuts. Asked for a bagel today. They had No bagels. They always randomly add bacon to anything. Employees do not care. I would take the extra drive to another dunkins if you want the right order. read more