Dunkin' Donuts (Located in Presidents Square Mall) 125 Washington Ave. Dumont NJ 07628 Frozen Coffee Frozen Chocolate Ultimate Bacon Jam Breakfast Sandwich This breakfast chain has many locations and regardless of whichever one I explore, Dunkin' doesn't disappoint. Frozen Coffee: If you are looking for a spin on a classic coffee, this is the perfect drink. It is definitely a great way to kick start your day. The only minor criterion is this that whipped cream is not an option. According to the app, only specialty flavored coffees are eligible to receive the whipped topping. Frozen Chocolate: I highly recommend this beverage, especially if you prefer something with a minute amount of caffeine. This is the opposite of a traditional hot chocolate, it's completely cold, but still retains its chocolatey flavor. The whipped topping is a bonus! Ultimate Bacon Jam Breakfast Sandwich: This breakfast sandwich was served on a croissant. Think of this as a spin on a traditional BEC sandwich, expect the bacon is made with grape jelly giving it a sweet and salt flavor combination. Regretfully, this is only a seasonal menu item; enjoy it while it lasts! While there were very minor issues, I was highly satisfied for the most part and I recommend Dunkin' if you need a tasty, quick breakfast on the go! #dunkindonuts #dunkindonutsdumont #frozencoffee #frozenchocolate #ultimatebaconjambreakfastsandwich read more

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I visit this Dunkin at least once a week, usually to take my daughter for treat after school. The store looks okay, has signs of aging. There are few tables in the corner for guests to dine. In the afternoon service is slow here. Not enough staff member are available. Takes a while to order. But they have always been friendly and try their best to hand the orders out as soon as possible. Most of the time they have good enough variety left in donuts in afternoon. The donuts and munchkins taste decent. Recently I tried their stuffed everything mini bagel and actually liked it a lot. It is filled with cream cheese. read more

Dunkin' - Donuts Near Me - Dumont, New Jersey

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The slowest DD I have ever been in. If you are in hurry, don't even bother. Standard food and beverages here. Good side is there's a parking lot on this busy road. read more

Dunkin' - a counter with a sign on it - Donuts Near Me - Dumont, New Jersey

They have 2 speeds here. Slow & stop. Pro tip - do not place a mobile order. They ignore it until you get there and complain. Only then they go to make it. Go in an order in person and you will always get served faster. It's also a bit dirty inside. Maybe break out a mop & windex once in a while. America runs on Dunkin. It barely hobbles at this spot read more

This lady kept giving me black tea instead of black coffee. It's not even busy, and she just doesn't pay attention to the orders. Once is okay, but this has happened multiple times already. read more

I love Dunkin Donuts. It's what my husband and I look forward to before going to Sunday Church Service. But I feel like it is my civic duty to mention here... that whoever that handsome latino man working the Sunday 6AM shift is, should be retrained. Like double checking the order and making sure all ingredients are there. read more

I go here usually one or twice a week, and I always order on the mobile app. I have never once had a problem with how long it takes to make my order. I have always ordered on the app and I ride my bike to this dunkin. It will usually take me 5 minutes to get there and my order was always ready if not it takes them one to two minutes. Finally the staff is very nice to me and everyone else in the building. Plus there has been very few instances of them messing up my order. I really like this place and I'm sad to see it only has 2 stars. read more

I really only go here in the morning before work. I always order on the app before getting there like 10-15 minutes before and it's rare if my coffee is done when I get there. Meanwhile they're walking around slow dragging their feet still trying to set up half hour after opening ‍ . Caring less that 3-5 people are there standing waiting for their orders. read more

Every time I place a mobile order (which is every week before work at 8 am) my order is never ready when I arrive. I placed my order today at 8:09 and when I got there at 8:25 it still was not ready and was made incorrectly after having to order it again. I will not be coming back. read more

i would like to start this off by saying there is a very clear and distinct change in service from morning crew in the week and night crew in the week. i do not come on weekends so i can't speak for that but i come everyday in the week and the morning people are horrible. not greeted with smiles, it takes atleast 10 minutes to get my order out. today it was 2 hot coffees and 10 minutes later the man who took my order came back up to me to ask what i ordered (they do this everytime). i saw a girl come in panicked that she ordered her coffee 15 minutes prior and when she came in it wasn't there and had to ask them to make it which in turn made her late to her appointment she was going to. its never busy either, the only reason theres a line is because the whole crew is behind the counter dilly dallying. its a mess. as for night shift though they are amazing. gino has my coffee out before i even reach the other side of the counter. they hustle at night. they move like snails in the morning. do better !!!! read more

PROS: very nice staff and the place has more tables than the usual chain to sit at. They made my coffee fast and there was tons of parking as well CONS: the lot is torn up and needs to be repaired OVERALL: I would come here if you're in the area read more

Sunday mornings are a busy day,I understand that. 25 minutes to get 2 coffees is horrible. On the plus side and the reason fir 2 stars,when I finally got to order the gentleman taking my order looked at the line if tickets and said he would make my coffee instead of putting my order in line. It also would not hurt to clean the front of the store before closing so it's clean in the morning for business. read more

I'm disappointed that they no longer have fresh lemons for iced tea and tea. It's a big chain, they should be able to manage having fresh ingredients. When I'm in the mood for tea, I'll go elsewhere. Dunkin is really slipping in quality- sad. read more

Horrible customer service. I feel bad for the blonde girl working there. I don't know her name but she's very kind and hard working, but the other workers continuously put all the work onto her and half the time they mess the drinks up. The older worker with glasses has gotten my order wrong multiple times and even went as far as to blame other people for it Infront of me. I can understand a mistake here and there but to blatantly not take responsibility is crazy. The Spanish girl with the red hair is very nice to but this dunkin definitely isn't one I'd frequent read more

Every single time the order is wrong. And I pre order on the app. Bergenfield is by far the superior location in the area. read more

Everything taste amazing. It had perfect prices. The only thing was that the service was a little slow

Normally we don't have much issue with this Dunkin' Donuts maybe the drinks were inconsistent but that's about it but the last two times we ordered from them through Uber eats they forgot a sandwich one time and the second time they gave us an entirely different sandwich. I was also told I couldn't get hazelnut coffee which makes no sense since that's a Dunkin staple. They need a whole new staff and manager if this is the way they do business. read more

This Dunkin' Donuts is not very good. I've tried to do curbside delivery and every time I do, I've waited up to 15 minutes waiting for them to bring it out to me and I end up going inside to get it myself and it's sitting on the counter where they do mobile orders. They don't bother to read the label saying curbside and then all of the sudden when you try to do curbside delivery through the Dunkin' Donuts app, it says curbside delivery is closed. Are you that lazy that you can't walk to deliver someone's stuff to their car? Especially in a pandemic when you're at high risk for covid. That's really messed up that they force you to go inside. This has happened to me more than twice now. They are very disorderly, especially when it's busy. They don't take the time to care about the customer and their needs, it's sad read more

Horrible I went there 15 minutes after advertised opening Not a single donut was made & only a choice of 2 types of bagels. 1 was "plain" & the other I could not even understand what the counterperson said because he spoke so low & hardly any English. There were two other counter people doing nothing. No idea why they were there, but I was only customer. I asked how much for "two plain" & he couldn't tell me because he did not know. He had to program up the register (again 15 minutes after they were supposed to be open) to find out. How does he not know the price of a bagel??? So I left. read more

I have to echo the other reviews and say this is the worst DD I've been to. The guy behind the counter barely acknowledged my presence and I actually had to throw out the hot chocolate he made. It was so watery it was disgusting. The cleanliness of this place is also very questionable.... read more

Horrible Service. Even if their in the wrong they give you attitude and grief about it. I feel bad for this Blonde Employee she's the only kind and hardworking in the place. This place needs a new Manager and Morning employees or just get rid of the bad ones. The high school and college students who work here give better service. read more

I Ordered a Large French Vanilla Iced Latte It Tasted like Poland Spring Water. I went back and asked for more French Vanilla Flavor still was Bad tasting. A terrible experience and a waste of 4$ read more

Worst Dunkin' Donuts I've ever been to. If I could give zero stars I would. They are so unaware of their jobs. They don't know how the Dunkin' app works. The workers here are horrible. I had one worker not know how to honor my free drink on the app, charge me for it and then have the audacity to blame me on not knowing how to explain to her how to process the free drink in their system. Avoid this Dunkin at all costs read more

This has always been my stop after class but not anymore. I ordered a medium vanilla chia latte and they barely filled my cup!! That is infuriating!!! I hope they read his to know that I'm going back and expecting a full cup FOR FREE. Unbelievable. read more

Dunkin' - Ordered a medium and they didn't even fill it up all the way! - Donuts Near Me - Dumont, New Jersey

I've Always Enjoyed Dunkin, however this location really needs better management. I came in before 7pm on a Saturday Night and ordered 3 Lattes and was denied service since the crew already started cleaning the machine. I understand if it were closer to closing time but stuff like this keeps pushing me away from Dunkin'. read more

Only down side is that This Dunkin very busy so they run out of stuff by early afternoon, but Gino always recommends other things . He is very helpful and nice every time we go there . read more

Absolute worst !! I came in and ordered the holiday eggnog special drink and the man behind the counter had trouble putting it into the system. No problem. I was patient. Then asked me if I wanted it as coffee which I clearly said no. Then he proceeds to argue with another person working with him, (she seemed to know how to actually make the drink). He goes to make a drink which from the beginning didn't look right to me. Then brings it over to me sloppily. I don't know who'd drink that and it wasn't what I ordered. So I tried to clarify and he yells at me that I told him it was coffee when it was a holiday latte. I left. You don't yell at a customer and you don't make whatever drink is easiest because you don't know how to proceed with the order. Never going back. read more

This Dunkin is the absolute worst! I ordered my coffee for curbside pick up and waited half an hour for my order, only to enter the store and see my coffee sitting on their counter. When I approached the manager and asked about my order, he told me that he never received it, despite the fact that he was holding the order receipt with my name on it. By the time I got my coffee from the counter, it was already cold to which a worker commented "oh oops". Do not go to this Dunkin Donuts! The workers are incompetent and do not do their job right. read more

I go to this Dunkin Donuts almost every morning before work. Love the morning workers. They are friendly and know who you are and what you want. They are also able to move the lines along--They get 5 stars from me any day of the week. However, I would only give the workers in the afternoon 3 stars because they aren't the same. I've had my order get messed up and they kind of shrug it off. I understand we are human but you should show that you care a little. read more

Wow...one o'clock in the afternoon and these people are walking around like zombies, and not paying attention at all. I asked for caramel in my iced coffee, and didn't get it. read more

In the mornings this place can get packed and the staff doesn't work very efficiently together which causes there to be unnecessary waits. The staff could also be a little friendlier. We would come here for coffee in the mornings and I was shocked that there was no Starbucks within walking distance, but it seems like in NJ Dunkin' Donuts is the majority and in NY its Starbucks all the way. Call me spoiled but Dunkin' Donuts coffee, to me, was much more bland even with all the flavoring and syrups, it just didn't do it for me. read more

This is a typical Dunkin Donuts! The staff are ok and the food is the same you would expect anywhere. It can be challening to get in and out of the parking spots though. read more

I'm a coffee addict and I know it's just Dunkin donuts but every time I come here the employees are so rude! I avoid here and go to the bergenfield one as much as possible. read more

My wife and I drive all the way from Howard Beach NY at least 5 times a week to experience this DD here in Dumont NJ; An amazing experience to say the least; there are 4 Dunkin' Donuts in our immediate area that are just as amazing. Why we drive all this way for DD when we live near so many, beats the crap outta me; anyhow The donuts are fresh, the service is friendly, DD in Dumont is awesome. read more

One of the worst locations; only came here because it'a less of a drive vs. other stores. Won't make that mistake again. Ordered a plain bagel...what they gave me was so old and hard, not even edible. Don't waste your time here, there are better options close by. read more

This is the only location where they do not serve "iced americano". Their menu has americano under hot beverages but not under iced beverages so I was wondering if I can get my drink. Apparently, they removed the button for the iced americano on their coffee machine, so they cannot make an iced americano. They told me they can't make it so it was substituted with an iced black coffee, which was wayyyyyyyyy too light for my taste buds. I took one sip and tossed it. I def won't be making a stop here until winter. read more

I used to come to this location a lot and they had great staff and management. It is my regret to inform you that this location and staff is absolutely horrendous. My mom needed ice on a hot day and they went on to say they were short on ice. I said I need it for my mom. Adam made a snide comment that even if his manager wouldn't charge he would. He was completely rude and sarcastic. His manager on duty Sheldon was also very rude. I should mention that I was also purchasing a drink and not just asking for a side of ice. I also attend lots of Dunkin' Donuts locations over the tristate and this one is by far the worst. I am not even going to complain to corporate I just want to warn the public. Go to a different location and you will have a better experience. read more

Close and open 24 hours. What can be better? Nice people working there. Kids love donuts especially boston creme ))

By far one of the best Dunkin' donuts around. I come in and they are always nice, courteous, and fast. The donuts here are always fresh and when whichever drink you order they always make it just right. I never had a complaint here. The coffee is always freshly brewed and they listen to how you want it and make it perfect. There is also plenty of parking. Be prepared to come in here and be greeted with great service and product. In the morning it can sometimes be busy but they do a good job to keep the line moving. read more

No so attentive staff with a moderately clean interior. They would be well served to have employees that seem to care a little attention to their customers. Tables could have used a real good cleaning. read more