I personally think this location rocks! The people working there always remember my order and are nice. They're also the only store that makes my drink right! read more

This location is just a disappointment. Not once have they ever gotten my order correct. I've tried all hours, from 5am and after and not once. Even if I'm the only person in line and they are not busy, they still mess up my order. At this point it's worth the higher prices to just drive a little further to the other Dunkin in Deltona. read more

The espresso machine is supposedly always down. I believe the employees are just to lazy to use it. The iced coffee is complete Garbo, so if they won't make the late' we just leave. They are extremely slow to even answer the order box and when they do, they aren't the best at customer service. read more

Went through drive through, and it's super slow. Ordered their Dark Roast hot coffee, advertised in 2 places on the board. On the Menu and advertising side next to menu. The half hearted, disinterested order taker said "we don't have dark coffee". I said Dark roast, as on the board or their strongest hot brewed coffee. Let me check she says. After another wait. Oh, yes we have that. Terrible service. At the window, staff had their masks below their nose and one serving us through the window had his below his mouth!! Young chap. The coffee was terrible!! So much for their advertising slogan on running on dunkin. Never again. read more

Went there this morning and order a croissant with egg cheese and bacon. Why would you put a chicken on that sandwich that I never said this is not the only time my order has been wrong or they are out of bacon or cheese. Bad service all around read more

Rude customer service always, it's so disappointing. They make you feel like your a burden on their day for wanting to order at the establishment. I am tired of rude attitudes for no reason even if you are kind and patient it's pointless and a waste of money. read more

If you want a terrible time, your drink wrong, and people who don't know how to be polite then come around to here. When me and my friend went to Dunkin' they were out of EVERYTHING. At this point we were confused they lady then yelled at my friend saying that she said everything they had. We paid for our coffees and then the lady "passed us our coffees" very lazy like and if we weren't so careful the coffees would've spilt all over the car. We tried to complain to the number posted but the mail box was full. In conclusion, I will NEVER be coming back ever read more

Gave a one star because I couldn't just leave it blank. At this point I know you've read it 20+ times but this DD is literally the biggest waste of money in Deltona. Been there 3x and they never have anything. It's like they make a batch of donuts at opening time and once they run out of that first batch, they are out. You'd think the owners would read these reviews and do something about it but I guess they are ok with the crappy service. Save your money and drive to the DD on howland. They are way nicer and always have items regardless if it's 10pm. read more

Disappointed they are closed at 9:05 PM when the sticker on the window says they are open until 10:00 PM, again!

This is by far the worst Dunkin Donuts. They never have anything you want, or something is broken, or what they give you is inedible. I have reported them to corporate. Was told the information was provided to the franchisee. Never heard anything else. Even advised corporate to just go online in any platform of their choice and read the reviews... at this point I am just done. You want to avoid this place. read more

Dunkin' - Their idea of a quality sandwich. The bread was not cooked all the way and was just dough on the bottom. - Coffee & Tea Near Me - Deltona, Florida

I rarely give reviews but this place has disappointed every time. I judge locations on a 3 visit basis because I know there are time you can't help things but this place has consistently disappointed with wrong orders, horribly made drinks and now ovens "down for cleaning" during lunch and donuts horribly made. Don't waste your time nor your money on a place that clearly doesn't value your time and experience. read more

Dunkin' - Horribly made donuts - Coffee & Tea Near Me - Deltona, Florida

Never go inside - slowest service ever. Sometimes the drive thru is fast and sometimes it is slow as molasses. They have much improvement to make on speed of fulfilling orders. If you see a long line, expect to wait longer than you'd think - otherwise just go back when the line goes down to save your sanity. read more

They only can serve 1 car at a time. Different employees every time. Maintenance isn't being done either. New management/owners needed here

This location is horrible. Lines are always wrapped around the building no matter the time of day. The delivery truck is always "broken down" so there's little to no food on Mondays. And the lobby has been closed on and off for a while. Hire some new employees, truck drivers, and whoever is in charge of inventory and I guarantee this place would be rated higher. read more

Ordering a frozen coffee at 6:45 am on my way to work, being asked if i wanted whip cream and me saying no. Paying for my coffee and watching the man behind the counter take my coffee from the young girl, change the top cover, adding whip cream, returning it to her with a new cover- was annoying, but then when she tried to give it to me I reminded her that I didn't want whip cream - she removed the cover in front of me, took a knife and scraped it off, then returned to me with the original cover, is just beyond words. read more

The only nice thing I can say is that they got my order right. But when ordering they had almost nothing I asked for and then didn't give me a straw and my stuffed bagel was cold so I went it to tell them and they took 10 mins to even see me!! Everyone inside was annoyed by the service, y'all need more organization skills bc a lot is not right about this Dunkin read more

Normally when I come here they "manage" to get my order right. Lmao what happened today ¿? I specifically ordered the Iced Latte red velvet drink from Valentine's Day. If you ask for this drink they can still make it for you. Any other time they can make it. Shouldn't be that hard when you have machines that give you the correct amount of everything you need to make any drink there. Even with machines that do it for you, you managed to basically give me an iced latte minus the correct stuff that goes with the Valentine's drink. With the amount of expresso and lack of everything that goes with the drink I could've just ordered a regular iced latte. If I'm paying for your shit make my shit correctly, your job isn't hard. read more

By far the worst Dunkin' out there, but they're always busy because they're the only one close. They routinely mess up orders, or are unable to fulfill orders, have options to order for pick up on the app, then tbe door is locked. Phone numbers don't work at this location. The owners don't care about their customers. I usually drive well out of the way to avoid this place, but every time I give it another try, it's just frustration. read more

RUDE POOR SERVICE and Burnt old coffee taste and stale old donuts! Are you sure you are using DD's coffee beans and not knock-off coffee beans from alibaba?? The coffee has a chemical taste and left me with a pounding headache!! My french cruller was wet and stale! I will NEVER spend my hard earned $ at this place! Just drive around the corner to McD's its wayyy cheaper and a consistant taste without the eye rolling dispicable customer service!! read more

This is the worst Dunkin Donuts ever, how do you not have food and when you ask for a receipt your receipt machine is not working not only that I asked for sweet tea and you give me unsweet tea I will not return to this place again is the worst place ever this place is not worth my money read more

Worst dunkin ever. Why is it so hard to not be out of everything, every visit something's out..you are a coffee place and out of large and medium cups so only can offer small? Out of regular milk for lattes? Go to walmart next door! I'm sure they have some. I rarely go to this location and it's right next to my house, I drive 10 min. Out of my way to another one. read more

By far the worst service I have ever received in my 50 years of life. They are slow in service, rude above all rude, screw up the drinks and after 5 never have a very limited variety of donuts. Today they only had chocolate glazed and sprinkles. It's Sunday at 7 pm. Who is running this dunkin and why does the owner slow this incompetence. read more

I just went thru there drive thru. Got home and totally not what I ordered. Wasn't going to drive back out towards Osteen for a refund or exchange. Needless to say I will not go back here. Kept being put on hold waiting for a manager. Finally got tired of waiting hung up. Piss poor service. read more

Poor customer service, always out of something. They have not had the holiday flavors since November. Go to Orange City.

Went there after church this morning, ordered an Ice coffee with french vanilla and sugar with a shot of expresso. Being that they have been out of the frozen coffee for over a week now!!!!. I was wondering why was my coffee tasting so freaking bitter..... All of the french vanilla and sugar is at the bottom of the cup. What the hell guys you cant shake or stir the damn coffee. And how is it that your a coffee shop and your out of frozen coffee now for over a week!!!!! Get it together guys!!!! read more

Hours state that business hours end at 11pm. Got there at 10pm an they informed me they were closed an couldn't take my order. Website an google needs to be updated , this would have saved my gas an time. read more

Pretty sad. I was excited for a coffee place close to my house. I understand new opening and needing to work out the kinks, but it's been a few months now, and I heard new management already. So, I'm no sugar for health reasons. I order the same thing everywhere I go. Iced coffee, cream only, no sugar (just to emphasize), light ice. Here I've gotten Whipped Cream. Black with sugar. Extra ice. Straight up burnt coffee. The last two times I was excited. I asked if there were sugar free flavors, and they had a list of unsweetened flavor shots! I got coconut, and it was really good...but it gave me a massive headache. I thought it was a fluke and I ordered one again today. After a couple of sips I read my label....coconut caramel swirl. That's why it tastes so great, they were giving me the Girl Scout cookie flavor. Anyway, if you're diabetic/prediabetic/ low sugar/etc watch your coffee. May want to ride a little further up the road to McDonalds, it's been correct (and cheaper) every single time read more

The only reason why we continue to come here is because we know that the water filtration system is new. The service is horrible and the lattes are always bitter or burnt. I recommend NOONE come to this one!!!! read more

Rude, poor service at drive thru, out of 3 diff kind of donuts. I'd rather go to orange city location.

The service was terrible, the girl that made my coffee made it seem like it was the hardest thing to provide decent customer service. Maybe it's time for a new job sis? read more

Horrible!!! Go inside to order some food, they were out of hot chocolate, bacon, bread, caramel, almost out of all the donuts (had a few of the plain) out of coffee. This is a Saturday afternoon and they are out of everything! The little food they did have took us 20 mins to get. They should just shut this place down and let another restaurant come in that cares and has their crap together. read more

Worst experience ever! My husband and I were in this location for breakfast. We first ordered two brown sugar chipotle bacon croissant... first cashier said "oh, we are out of egg". What!!! its only 9am. Sad part was that she said it like she doesn't even care. So we were looking at the menu to find non egg item and chose two chicken sandwiches instead. Again, cashier said "Thats not a breakfast item. You cannot use coupon". and gave us frustrated look. Really, you're frustrated. So we ordered donuts, bagel, and ice latte. Guess what, she said it again with her I don't care look, "Our expresso is broken." Never coming back here again. read more

i asked for a strawberry dragon fruit refresher with sweet tea and they gave me a refresher with green tea. vwry disappointed.

If I could give ZERO stars, I would. I went to the location on Ft. Smith and let me tell you, it was the worst DD I've EVER been to. I waited at the front counter ready to order and NOBODY took my order. Instead, a young lady who works there looked at me and walked RIGHT PASSED ME! I was so infuriated that I walked out. The next day I thought I'd give it another shot and went to drive thru. I wasn't exactly sure what I wanted so I asked questions about the menu and the lady taking my order seemed annoyed. When I finally figured out what I wanted and drove away, I heard the speaker was still on and heard the lady call me a "dumb b****" When I got to the window I asked to speak to a manager and the lady said that no manager was there and to speak to her. RIDICULOUS. I live up the street from this DD location but if I want dunkin, I'd MUCH RATHER drive the extra miles to go to the one in DeBary. read more