The service was not good today the coffee was good don't go there anymore I didn't like like that read more

Dunkin' - Donuts Near Me - Daphne, Alabama

Got the loaded hashbrowns and im pretty sure the cheese had expired. Called to report it and get a refund. Mailbox was full. Coffee is good, but i have never spat out food so quickly read more

Slowest Dunkin' in existence. Unfortunately this is the only location around. They need to get this place up to Dunkin standards. I am a big Dunkin fan but always avoid the Malbis location. read more

If you own this place - SELL IT IMMEDIATELY!!! The employees are in the nice terms incompetent! To elaborate on Sunday, November 19, 2023. Possibly 6 on-duty with the average age around 19?? 20??? Couple in front of us order - register person can't figure out how to count simple change. Customer has to figure it out for them. Then moving super slow the employee eventually gets them fewer than a dozen donuts in around 7 minutes - and does nothing else in the mean time - not like they were multitasking... Our turn... We wait another five minutes for same employee to figure out we needed to order and she was somehow part of that process. Repeated the order three times . Large Ice Green Tea, unsweetened, two maple frosted, two double chocolate, and a egg wrap... Donuts came out wrong - about 5 minutes after the cooked item and they were wrong in the double chocolate- and had zero idea they had double chocolate in a bin with a big sign that said double chocolate! Terrible experience and unfortunately consistent for this particular location - in a simple word this place is a train wreck!!! read more

First visit here. Staff were friendly, helpful and patient with my ordering since I do not know their menu options well. Order came out quickly and correct. read more

Dunkin' - Inside - Donuts Near Me - Daphne, Alabama

The service was unprofessional. The donuts were all dough with minimal frosting. The selection was poor. I will never have Dunkin' again. read more

Dunkin' - a box of dunkin donuts on a table - Donuts Near Me - Daphne, Alabama

The staff is super friendly and always helping. Makes my day to come in the morning and get coffee and a sandwich. Always good and on time!!! read more

Poor coffee. Stopped in to get two iced lattes. Almost $15 for two mediums. Coffee is very bitter. Added extra espresso shot, if you don't you get iced milk. They must be making a killing selling iced milk drinks with 2% coffee. Over charged for a very bitter drink. $2.78 for the extra shot to try and make latte drinkable. Go somewhere else. This is an ongoing problem with the complete chain. Weak hot lattes that taste like just hot milk. Iced lattes filled to the brim with ice. Three sips from the medium and your left with a plastic cup still filled with ice. Go somewhere else. read more

Drive the extra mile and go to Starbucks. I ordered a large dark roast coffee with cream and received this (see photo). Cashier handed me the drink with coffee spilling over the sides and dripping onto the ground. I had to ASK for napkins before I could even bring the beverage into my car. Opened up the lid and see sour coffee. Never again. read more

Dunkin' - Dark roast coffee with SOUR cream. - Donuts Near Me - Daphne, Alabama

I go to this dunkin' donuts daily, Some days they do a goodjob, but that is VERY rare. They always either forget my cream and sugar OR my Vanilla in my coffee. I have visited the other dunkins and they are always on top. It's not hard to follow a sticker on a cup. They also catch a big attitude when I ask for the extras to be put in. When I am charged for my extras i expect them. read more

Dunkin' - two drinks in plastic cups with straws - Donuts Near Me - Daphne, Alabama

Horrible coffee, burnt, asked for flavor and there was none. It was early morning when placed order said good morning no reply to women with long braids just took my order as if it was an inconvenience. read more

This DD was great. All the drinks were on point. Giving 4 stars because they did not have bagels.

The service was great and fast. Coffee was made perfect and the donuts were yummy. My only complaint would be the munchkin didn't have enough glaze, but was still good! I would definitely recommend and go back! read more

they suck bad service never coming back i've been waiting in line for 30 mins for a donut and coffee this is ridiculous read more

If I could give a zero. I would. The refreshers are inconsistent, you never know what you're getting. I'm done getting watered down drinks. If I wanted to drink water, I would just get it at home. They just don't care, I truly believe they are the WORST Dunkin' in American. I hope they hire better staff. I would go every single day, not anymore. Tired of wasting my money. Please do better! read more

Bleh. Every now and again I will wheel in for coifed and a treat. Don't ask me why I do it. The coffee is fine but nothing I eat there actually tastes good. read more

This dunkin donut has really found itself to a low reputation. But, today things were different. The lady at drive thru asked me how my morning was and the girl that usually takes drive thru, wasn't rude. My coffee was actually good! And my food...well it could be better but I've seen worse from this location. Whatever y'all are doing keep it up! After not coming to dunkin for a while I will be coming back. read more

Disappointing, I order primarily the same drink and at first it has been good but as of recent it is terrible and not even made correctly... let alone they never have things working to make food( hash browns) .. I'd rather g we Dunkin from the one on university in mobile even though this is a more convenient location. read more

Whenever an issue occurs the manager immediately takes care of it! Situations do occur in any business , it's a matter of how it's handled that determines how the business will succeed. It is obvious she cares for her store. read more

Dunkin' - My half used/ expired cream cheese. Today's date is 5/10/19. - Donuts Near Me - Daphne, Alabama

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This Dunkin is very hit or miss...Some days are better than others! They are always out of something and very rude employees. If they are out of something they do not propose another option they just say "we don't have that" without providing another option this is especially bad with the mobile orders. If I could leave a 0 star review I would!!! read more

Typical dunkin food and coffee. Just ridiculously slow service Ordered 2 basic cold brew coffees in the drive through and only 1 car in front of us. It took lie no or exaggeration 15 min to get our coffees. There was only 1 person inside getting there order as well. We also noticed after driving off they had gotten our coffee order mixed up This was a Saturday around noon too read more

If i could give 0 stars, i would. very rude and unprofessional. we waited for 5 mins in the drive thru and no one had even talked to us. i said "hello?" just incase the drive thru was closed, and the girl said "one sec" in a very rude tone. 3 min wait again and she finally took our order. every time i said something she said "is that it?," like give me a sec, i'm trying to give you time to write it down. we get to the window - all three people were rude all except the guy who handed us our food, and we weren't even told the total. the girl just held out her hand for the card. i told the girl we had a coupon for a food item and she just stared at me like i'm dumb. she scanned the app but didn't even say "okay." every girl just handed us our drinks like we were the inconvenience, no "hello", no "here you go," no "one sec while we get the drinks." when my fiancé got his hot coffee, it was dripping all down the sides and they gave us no napkins. my drink took another 4 mins - no communication either. i get everywhere is understaffed. i work in a same situation, but you guys work in a food & customer service so you need to do better. thank God they don't work based on tips. read more

This store no longer does military discounts. They also seemed offended at military people. They were kind of rude and the doughnuts at 1pm seemed like they were made hours ago. They were ok, just not fresh. I think I'll either goto the one across town where they seem happy towards all customers or somewhere else. Fell sad as this place was great when it opened and now they seem annoyed at having customers or perhaps it's just that they knew I was a veteran and that being as to why. However, the place is empty so it's probably everyone that they treat poorly. read more

This is the third time that I have specifically ordered a certain doughnut and they have given me the wrong one. I am a regular customer and order the same thing every single time. It is not hard to get a "chocolate frosted doughnut" right. Very annoying! Contemplating not coming back to this location because this is so annoying!!! read more

I've stopped at this dunkin multiple times before going to work and it usually isn't that bad. I've stopped two days in a row now with my sister and both days our orders were wrong! I order a hazelnut iced coffee with cream and sugar, and she orders a mocha iced coffee with cream and sugar. It is usually so so sweet (how we like it) but it was so bitter and sour tasting that we asked for extra cream and sugar but the cream even tasted nasty (maybe out of date?). Not sure whats going on here? read more

Figured I'd try them 1 more time well it really solidified it for me today very unprofessional customer service I asked for recommendations to complement a white chocolate mocha and the girl said this ain't Starbucks I clearly knew where I was then when I go tonprocedd to order something all I got was we don't have that and then we don't have that then so she basically was not wanting to do her job poor attitude management needs to know whats going on with this franchise ABSOLUTELY NEVER GOING BACK read more

If I could give zero stars I would. Very impatient while taking orders. Wanted my drink order before I could decide on one so I just got a sandwich. Seriously need better customer service. I ordered a breakfast sandwich and it looked like it was just thrown together. The cheese wasn't even melted. Tossed my sandwich and drove to Starbucks instead. Spent twice as much money and I'm definitely okay with that! read more

I am not happy with the results of my food!! I payed full price for my donuts but they cut the middle out of them all. Why would I pay full price for a donut with a hole in it!! This just doesn't make any since to me!! read more