Stopped here while traveling. Food was tasty, timely, and served with a smile. An enjoyable meal.read more

Service was great but the place needs a serious facelift and some overdue maintenance in the…read moreparking lot and landscaping. Food was okay but I wouldn't seek this place out when there are better options in the area available. Truthfully I'm not sure how this place is open as it was more or less empty during lunch on graduation weekend.

I stop by once every couple of weeks. It's a bit expensive as of late and busy some days but they…read moredo a good job at moving things along. Nice indoor seating to just hang out and get your day started. Not my favorite of the three locations in Ithaca honestly. The internals workings of the space seem odd and confusing. Separate lines for ordering food and coffee. Far off and not easily found coffee station with creamers, stir sticks etc and hidden trash receptacles. The bagels and coffees are good. I like the Soho, and the CTB Smoothies in particular.

I grew up in New York City, home of the bagels, where they're made fresh and served hot. They're…read morethick yet soft with a satisfying chew, and the perfect slight crisp exterior. Collegetown bagels is the most popular bagel spot in Ithaca, but I don't find nostalgia in the bagels, primarily due to the tougher texture. However, I do really enjoy their spicy Italian bagel and rosemary salt bagel (although a bit too salty to my liking), and especially their cream cheeses. My favorite has to be their parsley-garlic cream cheese which is loaded with garlic and the freshness of parsley. Other honorable mentions include veggie and bacon-scallion cream cheese. I've had a few of their sandwiches as well. Their Havana Breeze doesn't include much ham or pickles, and the bread was quite greasy on inside and outside which made the sandwich overall very heavy. Their Tour de France has roasted turkey, Brie, apples, honeycup mustard, bacon on multigrain bread (I substituted for focaccia. The bread was soft, but I would've liked it more if it had more seasoning (like some Italian/herb seasoning). The sandwich is cold, but I think having it warmed up/toasted would meld the flavors together better. There was a generous amount of bacon and Brie, but the overall sandwich just didn't seem homogenous. Perhaps a sauce or jam (like a bacon-apple jam) would've helped to bind the flavors more. Lastly, their earl grey hot cocoa consisted of an earl grey tea bag in watered down hot coca which was a bit disappointing. Overall, not the best bagels I've ever had, but their cream cheeses are delightful. I'll still go back to try their baked goods and other sandwiches.

I'm not a coffee drinker, but LOVE the refreshers at Starbies. I was dying to try the new Summer…read moreBerry Refresher. I was not disappointed! It was a random time that I stopped and was the only person in the drive thru = quick service. ;) it's my new favorite drink.

Drinks are good except for the bitter hot chocolate and it's pretty expensive like 17.38$ for a hot…read morechocolate and a couple more drinks the I would not recommend this if you're trying to save money but if you want a little treat I'd give this place a four but for anything else I wouldn't recommend it.

Prices are listed NOWHERE!!! That is not hyperbole. A person with an iPad cones out to take your…read moreorder, and you'd think that would help them have your order ready by the time you pull forward but that's not what happens. The music is loud and it is niche-- I think 10% of visitors can tolerate it, and I think less than 1% would consider it their favorite genre.... There are two lanes, neither is labeled and for first-timers, there is no way to know that it doesn't matter which lane to get in. There is no "abort" lane if you change your mind. My drinks were exactly as I ordered them, so that's nice, but for 1 small decaf half sweet caramel breve and one large energy with blue raspberry, it was $16. I don't know which is worse, thinking that they were both $8 each (yikes!) or thinking that there were different prices and that one of them was MORE than $8. Also, there is no walk up window. They painted the words "walk up" on the windows and propped open the kitchen door, but no one greets you if you stand there for 5 minutes.

I pulled in since the line wasn't too long. The young lady outside taking orders was SO pleasant!…read moreIt was my first time and she was very helpful and very knowledgeable of the menu. She helped me customize my drink. I think they have more options than Starbucks . My drink was quite tasty although a little on the sweet side for me. When in the mood, I'll definitely go back.

Great coffee spot and got myself 2 bags of coffee beans…read more They mainly have medium roast but they still taste very bold

Parking is street. It was busy when we arrived with 3-4 in line and 3-4 waiting for drinks…read more They were churning them out tho and the line moved pretty quickly. As I saw online, they were already sold out of banana bread around 1pm. Bummer. I chose an oat milk latte ($1.50 up charge for oat milk) which was pretty good.

It was very busy at this location, but they were super organized, speedy at getting orders handled,…read moreand kind to all patrons.

How are they always out of cold brew coffee unless that's just what they say when they don't feel…read morelike making drinks?

We walked in and they were currently helping another customer. The store was very clean. The…read morecounters were organized. Everything seemed very presentable. We did not get the usual, "Welcome to Cold Stone," greeting we normally get from straddling at other Cold Stone stores. We were next in line. After the customer left, they stayed at the cash register and talked for a bit. Which seemed a bit odd to me since we were waiting. Usually, in other establishments, the staff is very attentive and is eager to handle the next customer. Or if we came in as a group, they tag team to get us all completed in a timely fashion and work on the next. This is not what happened. When she finally came to us, we started our order. I was paying attention to how she kept herself, what she did before and after the handling of our ice cream. As she was finishing the mixes in the ice cream, I immediately noticed something different. In all the locations I have been to, this one was different. She leveled our ice cream with the cup it was in. I made this face. I thought it was odd and possibly thought she was going to bug the rest of it in but she didn't. She actually took a bit away in order to level the top of it. When she gave us our order, the ice cream was pouring over the side after she leveled it. She didn't bother to wipe it. I absolutely love cold stone. I know this is a new store and customer service is important. I do hope this is something they are not taught. Ice cream was delicious but I gave it three stars for this above. Hope next time for a five star review.

Love this local cold stone! The staff is always friendly and fast! Its a smaller shop but there is…read morestill plenty of seating with a bar top along the back wall to add more seating. Its a good location with plenty of parking. And of course the ice cream is always great!! The staff are very knowledgeable of each special on the menu!

Great place , good or should I say the best Bagels and coffee. I been many times and it is always…read morethe same yummy.

Staff was very friendly and coffee was good. Bagels were mediocre. For their breakfast wraps, the…read moreavocado tastes very fake. I think it's just pre made guacamole packets.