Went into Dunkin looking to get points on the mobile app, not only did the lady taking my order not know what was on their own menu, but she ended up not even scanning my phone to get me the points. Using gift cards was also a very frustrating process and she was very unclear about the amounts making it confusing. By the end of this Dunkin run I was left frustrated and it had ruined my whole morning, plus I had work right after. read more

Two days in a row my coffee order was given back to me wrong. Asked for regular, one came back with just cream and the other just sugar. Don't recommend read more

Just spent 34 mins in drive thru line. Not sure if the were all right inside. I called asked, no answer then phone hung up. Line started to take orders again, they must be all on break together or very short handed at 9:3 to 10:15! Finally I'm next in line! Never again lose way to much time! Starbucks is right around the corner people! read more

After stopping for gas in Wareham we decided to hit up this Dunks to grab a coffee. We were excited to stop in at this location because it is conveniently located off the rotary. When we pulled in the place was empty and we got in and out in a flash. Overall the coffee here was great and it was nice that they had soft serve ice cream. My wife purchased one which she found delicious but was a bit disappointed that they ran out of M&M's. The staff here was polite and made our experience easy which was a plus. In the future when in the area we will totally make this a regular stop. read more

Dunkin' - Massive Dunks sign - Donuts Near Me - Buzzards Bay, Massachusetts

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Although this dunkin has potential, it's in a rough spot. The Rotary makes it difficult to get to the location so 2/5 would recommend.

Just got out of the drive-thru. The guy handing out the orders at the window was less than pleasant and had all of our drinks incorrect. Avoid this place if at all possible! read more

This place is pretty good. I never have to wait in line too long. The staff all seems to be peppy and ready-to-work in the morning. I usually go inside instead of the drive-thru because every time I go to a Dunkin' (which isn't very often) they've got all sorts of new things for me to try. Watching them put together the sandwiches, it seems more sanitary than most of the times I've watched my sandwich be completed elsewhere. read more

This location is decent. Most of the staff is good and I get my food fast. A staple I get here is a chocolate chip muffin. And man oh man, do I love it. It has a perfect, moist center with chocolate chips. The chocolate chips are not too melty, but not too hard. The top just makes my mouth water. The crispiness combined with the sugar is to die for. Just writing this review makes me want to go get one in the morning. So I guess your muffins gave you another customer! LOL! But despite the muffin the drinks are not very good. I do not like coffee very much, except for a latte once in a while. I usually am a fan of tea, but Dunkin' Donuts tea is either too bitter or way too sweet. It gave my a cavity just looking at it, LOL! I would prefer if they carried drinks more like the pink drink, which is my reason for 3 stars. The coolatas are tasty, but give me stomach troubles so it's always a no no before my shift. LOL! Keep up the good work with the muffins though! read more

Multi billion dollar foreign owned chain with mediocre product but great real estate (the Dominos of coffee). I only went here to use up a gift card as I would never spend my own $. Flatbread eggwhite sandwich was like a piping hot, fresh potholder - taste and texture. Honestly, the coffee isn't bad but they should stick to just that. The food tastes and look like it was made in a laboratory. At least McD's lab made food tastes pretty good if its fresh. Only other redeeming factor : bathrooms and credit cards. read more

Staff was great. More importantly they didn't leave me with extra coffee on my lid.

The manager was extremely rude to the little old lady in front of me who had a service puppy but it was her service dog and the manager yelled at her saying "you can't be in here with a dog" and the lady said "I can go get my service dog papers from the car to prove it to you", and the manager said "ok go" after the poor lady was standing in line already, and now has to stand in line again in an even longer line. So she says go hwt her papers and the manager wouldn't talk to her again she made a different employee talk to her about it. ALSO, the manager was extremely rude to every single person around her she was rude to all her employees any customers, you could tell by the way she was talking it was so aggressive that it made me uncomfortable. I specifically heard an employee say I don't know how to make this oh, I'm see y'all then get out of the way and find someone who knows how to do it in front of all the employees and customers. This was the first time I was never thank for coming to Dunkin Donuts after being handed my coffee. Especially at this location because I love this location it's just either this manager has issues or she was just overwhelmed at the time taking it out on the wrong people but that ruin my morning going there and my heart hurt for that little old lady being forced to walk back to her car and then waiting even longer line just to get her coffee. Managers shouldn't be yelling at any customers first of all and they shouldn't be yelling at their employees at least in front of customers and employees. And this is just a review of this one experience here I usually write Dunkin Donuts down as a five-star experience and service but I just can't keep my mouth closed about this somebody needs to hear about how that manager treated her people because it was unnecessary and unprofessional and I will not go to that location again if she's rude again the next time I go in there read more

They can never EVER get an order right. There have been numerous times that they ask you again at the window what you ordered! Stop bumping orders off the screen and you would know! read more

I was going to this location this morning to get a coffee for my Dad in the drive-thru. The person on the speaker wasn't very friendly and just said "pull up" after I ordered - which isn't that terrible, but not very friendly either. I get to the window and hand the older women, who called me "hun", working at the drive-thru $20.25 for the order that cost $2.24 and she takes the money and says "Is this $.25 for your order?" and I said "Yes.". Of course it was for the order, it wasn't a tip up front or a quarter just for the fun of it. She hands me the coffee with the lid partially off and then proceeds to hand me my change. I said to her that I'd just like the bills back (my change was $18.01). She proceeded to make a face and says "Well, it's only a penny" and shoves the money into my hand. ARE YOU KIDDING? A tip is a tip. I'm not required to give you a tip at all. If my change had been $18.45 I STILL would have said keep the change. To have someone so rudely reject your offer of a tip because it's only a penny, is downright disgusting. My apologies for not being the coin fairy to wistfully dole out coins to the masses. read more

Coffee is good, but the cider donut holes purchased at 8:00 AM were stale. One would think a discount would be in order for day-old stale donuts. read more

Yay! Finally coffee. After two closed Dunkin Donuts and one closed Starbucks, I was afraid I would be caffeineless for the drive back west. Open 24-hrs a day, 7-days a week. Friendly staff, and the coffee is a drinkable temperature. read more

I go there most mornings and in the past month or so they can't seem to get the order right...I don't get anything out of the ordinary, just a hot coffee and either a muffin or bagel with cream cheese. I get my order this morning and I got a bagel with egg and bacon, really bad when I'm allergic to eggs. read more

Every time I order a bagel from this Dunkin Donuts it is never toasted. Even when I ask for it toasted WELL it still comes out barely toasted at all. I am completely dissapointed with the service and hopefully one day they will turn their toaster up. read more