Slowest understaffed Starbucks I've ever been to. Walked in because the drive thru takes days to realize walking in is even WORSE! Avoid this location until they add more staff. In reality it took me 18 minutes from when I parked to getting back in my car. There was one person in front of me who got a drink too. The ambiance felt stressful because these workers need more help. read more

I have been visiting this Starbucks location since I started working for the Veterinary hospital next-door in 2020. All of the ladies that work here get to know us and our favorite drinks, acknowledge us by name, take care of us, and probably don't even realize how much it means to have a respite from the exhaustion and compassion fatigue we all experience each day. This "Starbies" is where we take our mental health walks to, treat each other to drinks to show each other support and gratitude, and get our quick caffeine and calories to see us through long shifts. Thank you! read more

Starbucks - Coffee & Tea Near Me - Bourne, Massachusetts

Just left this location after only ordering two simple iced drinks....an iced coffee and iced chai. Took 15 minutes to get my chai after many many many, yes, that many orders came and went. Then two people asked me what I was waiting on eventually! Even after that I still stood waiting. When the barista hands me said chai I don't even get a "sorry for the wait" or hey how about even a "have a good day" "enjoy your chai"! For the price of Starbucks I am going to rethink this destination. It always feels like the focus is on the folks who order online or use the drive-thru and not those who park and come inside. They were all hard at work here so something is wrong with the focus. Hello management. read more

Surprisingly a very busy location but yet it was very spacey, clean, and well staffed. Even though the staff was quite busy, they were friendly and clearly working hard to fulfill the orders. The chocolate caramel coldbrew was delicious and definitely worth the wait! read more

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Every time we go to this Starbucks it is an issue to figure out how to get in there. The way to get in is tricky so we always have to turn around. The setup in there is slightly weird, you have to walk down a skinny hallway area where the seating area is and then you get to the ordering station. The coffee is always good but I am a simple girl who likes her coffee straight up and black. I drink real coffee, no fu-fu drinks. I do appreciate that there is a Starbucks down the cape so Kudos to you for that! read more

Starbucks - It's very small in here - Coffee & Tea Near Me - Bourne, Massachusetts

This location is so totally disorganized and poorly staffed. While there were several people behind the counter, it was clear that they could not handle the flow . Drive-thru customers were treated with TOP priority while in-store customers were secondary. It's a bit hard to believe that two coffees and a breakfast sandwich took 25 minutes. Drive-thru customers were in and out. Massive wait times and excessive indoor lines is not the way to run a business. read more

Don't block the doorway during covid and close at 12:50pm ET when you're suppose to close at 1pm ET. Also, don't block off the drive through, coffee takes seconds to serve. This was incredibly rude and inconvenient as we specifically routed our GPS here. read more

SLLLOOOWWWW! ThIs Starbucks is the r worst. They have 10 people behind the counter and take FOREVER to get orders. Use Mobile Order only and order a good 20 minutes before you ant it. Expect to wait and orders finished randomly. read more

This is my favorite Starbucks to go to. The location is not ideal, because you have to make a deal with God and then go around a rotary, but when you get there it is worth it. It's a military friendly store, so active service and vets alike feel very welcome. The staff is incredible, they get to know you very quickly and they begin to learn the little things that make your day, to the point that you almost feel like you're going to see your friends when you go to get your drink... Because you are. No matter how busy they get, or how understaffed they may be, they always take the time to make you feel like you are important and always welcome you back with a smile. I've been there at all hours of the day; first thing in the morning, mid afternoon for a pick me up, or after a long day and I need a comfort beverage I'm never disappointed. read more

Love this location! They're super quick and friendly. Drive thru line usually moves very fast if there is one. I've never been inside, but am always happy with drive thru service. Literally the only downside of this place is the fact that they're located off an awful rotary. They make a perfect pink drink! read more

Literally the worst experience I've ever had at a Starbucks waited 10 minutes in line never even moved a bit there's only four people in there I'll never come back again. The store was a mess. The counter was completely overwhelmed. While one of the other employees walked around putting stickers on cup rather then help the counter pos at all. Only one car in drive window. If you come here you'd better do a mobile order because clearly that's the only thing that matters to this store. read more

Always a stop along the way in and out of the Cape. Bourne bridge area always a beautiful spot to take an extra moment in and the canal is amazing. Grabbed a large dark roast, still don't understand their lingo of small medium large, just make it easy for us folks that don't speak Italian. I love Italy. My wife's family is 1 generation Italian American and I get intimidated by my lack of a second language. I have tried the online apps and Rosetta Stone but always come up a bit short. I have been watching some YouTube videos on travel Italy and that has helped. Bathrooms were fair, always unload one based on timing and traffic, guy was yelling at someone in the parking lot, luckily it was in English and it was not in Italian so I could understand that he was mad at his two kids for something's about forgetting to pack for vacation properly. A lot of online orders in the pick up spot and service was very friendly even though I only speak English, thanks or Chao! read more

Terrible customer service. I was told this morning through the drive thru that they were unable to break my 100.00. I've been going to this location for years and have used a 100.00 bill no problem. They racially profiled my spouse and was hesitant to take his money. read more

This Starbucks is conveniently located heading on or off the Cape and provides the proper caffeine fuel you need for your adventures. We were delighted to see this Starbucks was open on the holiday, and ordered ahead while on route to our destination. When I arrived I waited by the counter where the drinks are usually sitting, but noticed after a few minutes the mobile orders are kept behind the counter. I saw they were finishing mine and didn't call out my order. Unsure of how the store does mobile orders I had to interrupt the barista because no one else was around. Most Starbucks I've been to either keep the drinks on the counter or intermittently announce and check for anyone waiting for a mobile order. Could be because of the day I went on. Overall though this Starbucks is great. It's clean and conveniently located and the drinks are tasty! read more

Went through drive thru on 6/12 n paid over $16 for what you see in this photo!!!! I am beyond disappointed... To top it off it took forever just to make it... I won't be returning this is NOT ok read more

Starbucks - 3 Venti white chocolate mochas - Coffee & Tea Near Me - Bourne, Massachusetts

Please confirm your account to post your review 4/22/2020 This is a decent starbucks. They always get my drink right, despite sometimes making it a little underfilled which is fine if it is only a few times. I tend to stay there for a long time too. My boyfriend and I often go on dates here and stay for hours. They never kick us out, but it may be because we order a few drinks every little bit. What brings this down about one star is that the baristas are always so snarky. I feel like they always get annoyed whenever I order which kind of saddens me. Other than that though, this starbucks is spot on. It is always so clean, and the environment is pristine. Drinks are made pretty well. read more

Everyone is friendly they are a very busy stop with cape traffic and so at the busy times you may be waiting a bit extra. Just be patient because there drinks are always just right. read more

Over $5 for this large matcha and it's more than a quarter empty... please can the manager train their staff... constantly we are missing items from the bag and have to walk in or the coffee doesn't taste right. I moved here two years ago and enjoyed Starbucks for many years before that in Boston .. this is the only Starbucks PLEASE make it at least satisfactory.. I get you have to randomly change your schedule all the time but not filling the coffee on an expensive drink is really unfair to us. read more

Starbucks - a hand holding a cup of green smoothie - Coffee & Tea Near Me - Bourne, Massachusetts

Was there super early this morning. Staff was upbeat and friendly service was quick. I could have ordered ahead but was quickly taken care of in drive-thru read more

The worth Starbucks ever. We were waiting for the TEA for 25 min, seriously?! Bad customer service. We asked twice and there were no many people. read more

Major shout out to the ladies at this Starbucks -- we had a baby puke in the rotary and they were so kind in getting us water to clean her off. Our trip to the Cape was saved due to their speed and kindness. Sincerely - a very grateful Aunt read more

So upset!!! Same thing every day to make my day!! Bad day guess bad coffee:(come on ladies get it together!!!

Love the decaf but am so amazed that most all Starbucks stop brewing it before 11AM! I don't understand the rationale for that "corporate" decision. Can't even get decaf late in the afternoon!!! ....unless I can find a Clover Or Drip. . Some of which cost extra! read more

Can't take a starbucks cup for trash when I drive through the drive through window? Really? So if I come in I can dump it then? Really?

Average Starbucks which gets the job done. I was driving back to Providence when I came upon this gem that kept me awake the rest of my drive. The service was quick, not too crowded on a Sunday afternoon and the staff member was nice. There's not too much seating and the store is elongated like a rectangle. read more

I have been to so many starbucks in the area, ranging from cape cod to hanover! This is one of my favorites. They don't run out of things typically and they're overall very good! read more

Very bad service. Worker closed the door with 10 min before closing!!! I hope none of you come back to this starbucks:/

I think the average barista age at this location is 16.5. I waited almost 15 minutes for an iced cold brew and 2 cake pops. No management to be found. Brown water was pouring from the ceiling into buckets and dozens of deliveries stacked up at the door. A total of 2 tables and 6 chairs in the entire place. I'll obviously never be back. read more

I have been coming to this Starbucks for a long time now . I usually get an Americano and then refills of Pike Place. Today at this location, a blond women who appeared to be in her late 30s had a sarcastic and condescending attitude when I asked for Pikeplace refill. She stated it had to be considered a new drink price even though I was using my used cup. It would have made sense if she explained it was a new policy or something but she was just a bitchy snooty type of rude. None of the other Starbucks staff behave this way at any location, anywhere I have been. I usually have a great experience here but today I didn't. Such a shame to have a real bad apple amongst a great team of workers. read more

This is a good Starbucks, there is no doubt about that. The quality of the product and the staffing is superb, exactly what you would expect. However, it does suffer from one item that too many Starbucks are suffering from and strangely enough many are not and that is the design of the spot, which in this case is rather poor. There are no leather chairs and the whole spot is straight through and not very wide. I know, it is a business, but it looks so far away from the store near the Cape Cod mall that you almost hate to stop there, as wonderful as everything else is. read more

Starbucks - The counter... - Coffee & Tea Near Me - Bourne, Massachusetts

This is one of my favorite Starbucks. Mixed reviews for the location, though. Conveniently located by the Bourne Bridge going towards the Cape, it is located on a rotary where traffic gets really backed up in summer. Positive reviews, however, on the staff. The people who work here are awesome. Whether one goes inside or uses the drive-up window the experience is always top notch. More than once, I made a casual comment about something and the barista offered up a solution that I hadn't anticipated. Not earth moving issues, of course, but super helpful people offering superior customer service. And I always take notice of customer service. If they are possible reading this, thanks guys! read more

My kids came to starbucks with 10 minutes before closing and a worker with blond hair locked door right in front of them. They just wanted to get a bottle of water and they didn't have to prepare anything. Very unfriendly and annoying! read more

Its a great place to get a coffee and 'run'. Had a 'free coffee coupon' before and i went by the drive-through and the girl started saying that i had too many coupons(that was the second time she saw me in a week)! Arrogant and rude!! I've tried to go in get a snack and read a book and/or study. FORGET ABOUT IT!!! This girl (a team member/manager) is so loud and obnoxious that you CANNOT focus!! So, the coffee just like any other starbucks. The service good "sometimes" but dont try to stop by and enjoy a book while you are enjoying a cup of latte! read more

the drive thru is open! the drive thru is open! Love it, love it, love it - except for being at the worst spot around for traffic - 5 stars! read more

Our last stop getting off the Cape :) The staff is always quick and friendly! And the beverages, well you know that story! read more

Starbucks - Grande Soy Chai Latte :) - Coffee & Tea Near Me - Bourne, Massachusetts

The guy making drinks was bragging about how he likes to be rude to customers to see the look of confusion on their faces. On top of being rude he's also slow at his job. Pour the coffee and stop asking questions about why people order their drinks to be made the way they like. Nobody comes into Starbucks to be interviewed about their preference of drinks or anything else. You're not clever or humorous please just pot the drinks and get the line moving. Thank you read more

Great place to stop on the way to the cape. The staff was really friendly. It has a drive through window. I did have to wait about 10 minutes in line which was annoying because we were traveling. But overall your predictable positive Starbucks experience. read more

I have been to this Starbucks location a couple of times and it's usually pretty good service but today the service was below average. I went in and ordered a grande strawberry refresher with light ice and no berries and my sister ordered a venti strawberry refresher with lemonade and no berries. This is my usual order because it is my favorite drink to get but today I was given a grande cup with just the strawberry juice and regular ice. A strawberry refresher is a mix of strawberry juice and water unless otherwise specified, so that was the drink I was expecting to get. On top of my order being wrong, the service was very slow. I hope to see an improvement within this stores service and I hope that I will go back to a better functioning establishment. read more

LOVE...!! the new drive thru...!! Came in handy today as the inside itself was overwhelmed with dang tourists. I was in and out in minutes, Iced Caramel Macchiato in hand... Woo-Hoo! read more

Manager seemed to take exaggerated and extra-long time to work with trainee on a few things, in spite of there being no one else waiting to order. Easily could have taken my order first or at least between demonstrations. Many people stopping here are on a tight schedule while trying to catch the Vineyard ferry. Definitely won't be stopping here again. read more