Pathetic! Poor excuse for a donut shop. Dd you betrayed our family. No selection of donuts, no chocolate milk, no flavor. No cleaning crew either. I will never go to dd again, anywhere. read more

I and a friend went to the store today to buy a dozen donuts. There was a guy from Brinks that was walking from behind the counter when we came in, there was a girl on a headset taking orders for the drive-thru, and there were two other male employees behind the counter. They were engrossed in conversation but kept looking over at us. My friend sat down after standing there for about 5 mins without even being acknowledged. I asked for help but they ignored me even though they kept looking over at me. I was amazed at the blatant disregard for customers. This is not the first time this has happened at this store. It seems to be the mindset of the employees there that they are doing you a favor by ignoring you until you leave. I won't be going back to this store and will advise everyone I know to not do business there as well. read more

I received the worst service here. I don't mind paying a few bucks for coffee. The three young workers were rude and sarcastic. When I go to other namebrand coffee shops I'm always greeted with a smile and professional customer service. This one was ghetto. read more

Last couple of times a bought donuts here they were horrible. They where hard and tasted like left overs from the day before! Come on it's THE donut place!! They should be fresh and not all hard and nasty. I stuck to the donut shop across the street they always have good soft donuts read more

Very fast & very friendly staff. I have never waited a long time for some coffee/donuts. Donuts are always fresh.

Let me just say that River is amazing! He was workin the drive through last week when I asked for an apple fritter. He said they were all out and he could hear the disappointment in my voice. He didn't have to make one special for me but HE DID . Great service! Wonderful River I thank you. read more

Just awful! I stopped in for a roadside break to get a coffee and a quick snack. I ordered an extra large regular coffee with one cream and one sugar that ended up tasting like dirty dishwater. I also received a burnt bacon egg and cheese on a bagel. Both things I ordered were absolutely terrible! Avoid this location! read more

We stoped at Dunkin Tuesday and got stale donuts! We stop here whenever we travel and this has never happened before.

Possibly the worst Dunkin Donuts I've ever been to. Came in at 5pm on a Sunday. Most donut trays were empty. I walked in with 2 people in line already. I walked out 15min later with the same 2 people ahead of me in line. Need I say more? This place is not worth anyone's time. read more

So bad, it's almost laughable. I've been here at least a dozen times, this review is not based on one or two visits. Each visit is a gamble predicated upon the likelihood of getting the order I want vs my ability to tolerate being super annoyed by the experience that day. Be prepared to play a game called "Guess which donuts we're sold out of" each time you go. Coffee isn't safe bet either, no chai for chai lattes or hazelnut flavoring for your Americano is the ace up their sleeve in case you happen to win the donut round. I'll save you the trouble, the house always wins. Save time and go somewhere else. read more

Not a good first impression. I'm going to give them the benefit of the doubt and say the lack of business is the excuse, but I just bought a dozen stale donuts. Next time I'm driving ten extra miles to Krispy Kreme. Not going back. Very disappointed! read more

I think this place is as good as any Dunkin Donuts can get. The service is friendly. The donuts are fine, but never taste fresh. The main issue I have is that the drive through is not safe. You come out completely blind. They added a corner mirror, but it doesn't help that much. I realize there are not a lot of options in that space, but it is still a concern. read more

Dough nuts always taste fresh. However, employers will just throw the dounuts in the bag upside down which ruins any frosting on top.

The worst part about this Dunkin is the SMELL! It constantly smells like a burning old toaster oven inside. The poor employees probably have burnt nostrils just from the stench! Their coffee is fine, same as you'd find at any Dunkin Donuts but their donuts are a little off. Not as fluffy, almost like they overlooked them. Honestly I'll still go here because it's close to my house but they really need to sort out that problem with the constant burning smell. read more

Went to the Buckeye, AZ Dunkin donuts today. I ordered 12 donut holes to give my 6 granddaughters this morning. I received 10. So handing out two for each of the girl's, the youngest one 18 mos. Didn't have any. I went back to DD with receipt that shows the $2.50 I spent on 12, I also told them that it happened three weeks ago also. So I came back to have them make it right. I was told by Juan, sorry. No refund, no replacement, nothing he could do. So I have decided to spend my money elsewhere, another donut shop in town that would make it right, if I had a problem. It's a small place, but they welcome the business. read more

OMG, the previous reviews were absolutely right. These women suck at customer service. My husband wanted a coffee for the road and a few donuts for the twins. He noticed the woman in front of him ordering also an ice coffee and repeating several times, " no sugar, no cream, no milk". My husband wanted just an ice coffee, no sugar since we use stevia. She was really rude when he was ordering the donuts. We finally left with our order, got in the car and drove away. I handed the kids the donuts and realized she shorted us, also guess what, my husband's unsweetened coffee, was full if corn syrup or whatever crap they use for sweetening that made it taste like a chemical spill. Just awful, he wanted me to taste it, heck no. read more

They're always rushing me thru drive thru and I always end up with a wrong drink I think maybe once or twice i've gotten hat I actually have ordered if I didn't have to commute 1 hour a way each way always busy trying to beat rush hour traffic I'd go back and have it swapped out but due to my work schedule and demands I just drink it and make due. read more

First off the gal working the drive through was beyond rude. But to top it off ordered a vanilla chai and it wasn't even filled all the way. It was literally 3/4 full and topped with foam. This isn't the first time I have had a bad experience but today was beyond terrible. Not returning. Save your money folks. read more

Dunkin' - Thanks for a full cup Dunkin! - Donuts Near Me - Buckeye, Arizona

Always super fast drive-thru in the morning and the staff is friendly. Even when the may mess up a coffee they always seem to correct it and make up for it. read more

Worst customer service ever !! Need to better there management and fix there business phone ! Lady in the afternoon is rude ! Lazy perhaps!

HORRIBLE customer service!!!! If it werent for the fact that they are conveniently located for the begging of my morning commute, I would NEVER go there. You get the feeling that the entire staff is terribly incovenienced by your choice to give them your business. I've had better service from the IRS! read more

Yummmm...,these donuts are always so Fressssh And deliousssss.Yummmm I want to go...m.today

My favorite place to get iced coffee! I go here once or twice a week. Better than Starbucks. They make it just the way I like it! :)

This place is getting worse and I am tired of getting old donuts at 759am so I won't be returning word of advice go somewhere else

This Dunkin is slow and half the time I do not receive the right count of munchkins! Go to Fresh Donuts near Frys! read more

I am from the East Coast where we have REAL Dunkin' Donuts. This place does not have fresh donuts more times than not and I can't get them to make a decent coffee to save their lives. I have decided I won't be returning and I now understand why everyone raves about Krispy Kreme donuts in AZ, because the Dunkin' Donuts are terrible out here and I am not a fan of Krisy Kreme either but in comparison to Dunkin' I'd rather go there too. read more

This is the worst Dunkin Donuts location I have ever ordered from. I have been there several times since I live nearby and they have never given me a drink that was actually good. I always have to pour my drink out and it's such a waste of money. I usually go through the drive through, but the one time I went inside and told the woman that the drink wasn't good she tried to just put more sugar in it which made it taste even worse. She ended up making me a new drink and it was disgusting, too. There is a serious lack of customer service, training and professionalism at this DD location. Today was the last day that I waste my money there. read more

This location is awesome. Friendly and fast. Great group of people!!

My only complaint about this Dunkin' Donuts location is the way the drive thru is set up. In the mornings, the line winds through the parking lot and people either cut, not knowing/caring where the back of the queue is, or they block the main paths through the parking lot, boxing in customers from the other businesses in this shopping center. The drive thru exit is more or less a vehicular version of Russian roulette, as the doors for the communal dumpster area are frequently left open thus negating one's line of sight and making the handy mirror at the end of the drive thru essentially worthless. Really, really poor planning went into picking this location and attempting to incorporate a drive thru, but it's Dunkin', so that's enough to keep me coming back regularly, risking both my feeling of inner peace and the structural integrity of my car every time I use the drive thru. read more

So happy we,finally got one in buckeye. always very friendly. Only issue is if u go late, they turn off there smoothie machine for cleaning.

Both the drive thru employees were so nice and friendly! I rarely leave reviews but this team deserves to be acknowledged!

One of the worse dunkin donuts around. They never get an order right...I mean really how hard is it to make a bagel with butter! When you get the food on the second try it tastes ok. But the service is horrible....either the local high school kids working the counter while hanging out with their friends or you get miserable servers who can't say hello or thank you. If you want a really good donut fix go to fresh donuts about a half mile down the road on the other side of the street by the frys. read more

Service has been considerably better lately. My drinks have also been consistently good. My husband prefers DD, so that's the only reason I go. read more

This DD is horrible. Their sandwiches, especially the ones with chicken, are disgusting. The donuts taste old, but the coffee is somewhat decent. I have not encountered any good service the past few visits. I definitely won't be coming back. read more

Love it! Super quick, when I ask for a large black coffee I get a large black coffee with no questions. You would be surprised by how many people act like I'm crazy to want just plain coffee! App orders, drive through and walk up always had great experiences read more

I would love to give this place a five star but this morning I ordered a latte but when I got my order through the drive thru, I got what looked like an iced coffee. I was looking forward to some whip cream on top of my latte. I did not return to the store because I needed to get going to work. Please next time make your Lattes as advertise on the pictures. You'll have much happier customers especially for those who return to you. Thanks read more

Awful... awful... if you're lucky enough to place an order they can fill, prepare to wait for it. Management hasn't trained thier employees to stack orders at the drive through so its a 10 min commitment if there's even a single car ahead of you. Avoid at all costs. I wish there were a way to contact ownership because the coffee isn't bad and reasonable... sad read more

Terrible customer service... Everyone acts like they are in hell here. The managers seem like they have been here for years in misery. I don't understand why people work at dead end places like this while dreading every moment. Do you really think you're doing yourself a favor, receiving inadequate pay and living in Buckeye? Get your shit together. Quit treating your customers like nuisances when you are the one deciding to make your life less than satisfactory. Take responsibility for yourself and wake the fuck up, don't smell the fucking coffee if that's not what you want to do. read more

Went in yesterday around 4 & WOW Absolute amazing service!! Was greeted when i walked in, Store was very clean! The shift leader was an absolute doll! So sweet & cheeky!!! As the other two employees were as well! Enjoyed my delicious iced coffee & treats! I get more and more impressed each time I come into this store! Highly recommend to everyone to come to this great location! Will definitely be coming here more often! Thank you 3 again for making my day great! read more

Honestly when I hear Izzy's (Not sure if that's his name) voice. I know my drink will be perfect. They usually recognize my voice amd know my order. They are friendly and speedy. Perfect for me bc I hate waiting in line forever. Keep making great coffee! read more